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Max India Limited
Investor Presentation November, 2014
BSE Scrip Code: 500271, NSE Ticker: MAX, Bloomberg: MAX:IN
www.maxindia.com
Max India Limited Investor Presentation November, 2014 - - PowerPoint PPT Presentation
Max India Limited Investor Presentation November, 2014 www.maxindia.com BSE Scrip Code: 500271, NSE Ticker: MAX, Bloomberg: MAX:IN 1 MAX GROUP - OVERVIEW www.maxindia.com 2 Max Group Vision To be the most admired corporate for service
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BSE Scrip Code: 500271, NSE Ticker: MAX, Bloomberg: MAX:IN
www.maxindia.com
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www.maxindia.com
Max Group Vision “To be the most admired corporate for service excellence”
Sevabhav Excellence Credibility
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“ IN THE BUSINESS OF LIFE ” Life Insurance Protecting Life Healthcare Caring for Life Health Insurance Enhancing Life
74:26 JV* with Mitsui Sumitomo; Largest non bank lead private life insurer Equal JV^ with Life Healthcare, SA; 2,000 beds 74:26 JV with BUPA Finance Plc, UK
Our Businesses
Multi-business corporate Focused on people and service
Focus on healthcare, children and the environment
Corporate Social Responsibility Senior Living
100% Owned; Continuing Care Retirement Community in Dehradun Niche high barrier polymer films & Leather Finishing Foils
Speciality Films Clinical Research
100% owned; 557 active sites
*Max India currently holds 71.1% in Max Life ^Current holding in MHC is Max India-46%, Life Healthcare-46% and IFC-7.5%
INR 116 billion+ Revenues*..INR 100 billion+ MCap.. 5 Mn+ Customers..15,000 Employees.. 55,000+^ Agents.. 2,100+ Doctors Strong growth trajectory even in challenging times; a resilient & diversified business model Steady revenue growth and cost rationalization leads to strong financial performance Well established board governance….internationally acclaimed domain experts inducted Diversified ownership…..marquee investor base Superior brand recall with a proven track record of service excellence Strong history of entrepreneurship and nurturing successful business partnerships
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A unique investment opportunity and a resilient business model
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Pharma Electronic Component Mobile Telephony Communication Services Plating Chemicals Medical Transcription
Hutchison
COMSAT
ATOTECH
*Total Revenue for FY14, ^Across Life and Health Insurance
Life Insurance
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Shareholding Concentrated with Marquee Investors
Number of outstanding shares : 26.55 Cr.
Promoters 40.5% IFC 3.1% Goldman Sachs 15.5% FII (Others) 21.0% Mutual Funds 11.2% Others 8.7%
Shareholding Pattern as on Sep 30, 2014
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4508 5574 6668 7643 8180 9139
2000 4000 6000 8000 10000 FY 09 FY10 FY11 FY12 FY 13 FY14
Operating Revenue Trend
Rs Cr. Rs Cr.
Consistent track record of strong growth across businesses with the group turning strong profits
FY 10 FY 11 FY 12 FY 13 FY 14 Net Worth 1,993 1,944 2,513 2,903 2,984 Loan Funds 440 507 549 676 702 Net Fixed Assets 965 1,017 1,256 1,361 1,495 Treasury Corpus 909 540 397 409 235 Life Ins. AUM 10,121 13,836 17,215 20,458 24,716 FY 10 FY 11 FY 12 FY 13 FY 14 Operating Revenue 5,574 6,668 7,648 8,180 9,139 Investment and Other Income 2,087 1,223 914 2,444 2,544 Total Revenue 7,661 7,891 8,562 10,624 11,683 Profit / (Loss) before Tax (86) 32 242 991* 274
(333) (86) 32 242 197 274
100 200 300 400 FY 09 FY10 FY11 FY12 FY 13 FY 14
Profitability Trend
Rs Cr. * Investment & Other Income and PBT for FY13 includes income from stake sale in Max Life amounting to Rs. 802 Cr and Rs.794 Cr, respectively. However, PBT for FY13 has been appropriately adjusted in the chart to reflect proper trends
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www.maxnewyorklife.com
The Essence of our chosen Strategy
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Sources of competitive advantage
To serve the long-term savings and protection needs of mass affluent+ customers through a high quality agency supplemented by our privileged bancassurance partnership To be the most admired life insurance company in India with sharp focus on financial metrics
RECREATE
High quality
“platinum standard” agency that we were known for GROW
Privileged banc-
assurance relationship with Axis Bank
Expand
bancassurance TURBOCHARGE
Product
development process
Change
management and governance
Persistency
management OPPORTUNISTIC
New PD deals Group business Discover growth
future REDUCE
Cost
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Driving cost management
–
Lowering costs of agency
Our objective Our approach Key choices
”Build a robust multi- channel distribution architecture while Max Life’s proprietary high quality agency will remain the core distribution channel.”
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Product Mix of top insurers observed steering towards a linked heavy portfolio driven by buoyancy in equity markets
KEY INSIGHTS
H1 FY - 2014 H1 FY - 2015
ICICI Prudential is one of the top insurers to have witnessed a sharp rise in UL design products. Also, the PAR segment has gained traction primarily filling the void left by index linked plans (since Sep 30th) HDFC Life’s NPar segment has picked up with online term product showing great potential. High ULIP share is attributed to it’s high dependence on the Banca channel (66% FYP share in H1 FY15) SBI Life’s non-par segment has shrunk as it’s top selling NPar products - ‘Flexi-Smart’ and ‘Subh Nivesh’ are now being sold as PAR products Birla Sunlife’s vision series (Vision life/income etc) has lifted the Par contribution. ULIP share to decrease going forward with the exit of Citibank in Q2’14 Max Life saw a surge in UL sales on account of buoyant equity markets
3% 40% 27% 68% 4% 18% 37% 9% 35% 21% 56% 40% 60% 51% 38% 11% 40% 42% ICICI Pru HDFC Life SBI Max Life Birla Sunlife Kotak Life Par Non Par ULIP 16% 27% 51% 63% 45% 20% 2% 20% 14% 4% 23% 41% 82% 53% 35% 34% 32% 39%
SOURCE: Market Intelligence & Internal Estimates | Public Disclosures
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Max Life continues to perform better than the top private insurers on agency efficiency parameters
SOURCE: Market Intelligence & Internal Estimates | Public Disclosures Note: Agency productivity calculated using FYP (100% SP)
Average Agent Productivity
In Rs. 000's per month
Average Branch Productivity
In Rs. Lakhs per month
Industry Performance
Productivity solutions through various bets by most insurers has led to improved agent productivity in Q1’FY 15; though decline in case rate 9.7 6.5 3.0 3.5 3.5 3.2 8.6 7.9 3.4 3.5 5.1 3.2 Max Life SBI Life ICICI Pru Kotak Life HDFC Life Birla Sunlife 1,735 897 801 568 524 557 1,696 1,147 956 675 671 530
Max Life’s Performance
Max Life continued to lead productivity parameters (both agent productivity and branch productivity)
Q1 FY 14 Q1 FY 15
12 Highly productive agency model and best in class training
Agency base at ~44,500 agents H1FY15 Average case size at ~Rs. 31,000 with average case rate ~0.30 Need based insurance sales 400+ trainers on board
Comprehensive product portfolio with an enduring customer base
Product mix for H1FY15: Par 63%, Non-par 3%, ULIP 34% Long tenor products (20 Yr) & a young customer profile (35 Yr)
Disclosures ahead of competition
Embedded Value; EV for FY14 at Rs. 3,953 Cr, operating RoEV of 15.6% Implied NBM is 13.4% on APE* for FY14 (FY13 at 14%)
Other key drivers
Max Life’s share of private sector for H1FY15 at 10.7% (H1FY14 -10.4%) Assets under Management at Rs. 28,038 Cr. as at Sep 30, 2014, grow 29% y-o-y Over 3.6 million polices in-force with Sum assured over Rs. 200,000 Cr. Business capitalised at Rs. 2,127 Cr. as at Sep 30, 2014; solvency surplus of Rs. 2,254 Cr. and solvency margin of 475% Paid Dividend for H1FY15 of Rs.150 Cr post DDT (PY Rs.128 Cr)
Max Life well positioned for the transformation
*APE – Adjusted Premium Equivalent (Annualized First Year Premium adjusted for 10% of Single Premium).
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1595 1584 1724 1506 1513 1769 5405 10,121 13836 17215 20458 24716 5000 10000 15000 20000 25000 30000 1200 1300 1400 1500 1600 1700 1800
FY 09 FY10 FY11 FY12 FY 13 FY 14
New Business Growth – Adjusted FYP 1 and AUM
AFYP (Rs cr) AUM (Rs cr)
Track record of strong performance
2014 3011 3751 4489 4739 5017 82% 83% 81% 81% 78% 80% 30% 60% 90% 1000 2000 3000 4000 5000 6000
FY 09 FY10 FY11 FY12 FY 13 FY 14
Renewal premium and conservation ratio 2
Renewal Premium (Rs cr) Conservation Ratio 94 123 155 152 169 200 2.6 3.0 3.4 3.5 3.5 3.6 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 50 100 150 200 250
FY 09 FY10 FY11 FY12 FY 13 FY 14
In force business and No. of policies
Sum Asssured (Rs 000's cr) Policies million
1% 3% 6% 9% 9% 10% 3% 4% 23% 41% 49% 53% 22% 22% 22% 14% 8% 8% 75% 71% 50% 36% 34% 29% 0% 20% 40% 60% 80% 100% FY09 FY10 FY11 FY12 FY13 FY14
Distribution Mix
Group Bancassurance Partnership Distribution Own Channel
14 Funds performance Claims Settlement Product Innovation Business Excellence and Quality Brand Technology HR Practices CIO 100 Award for technology implementation (2008/2009/2010/2011) Funds Performance Outlook Money award in Top Quartile across all categories (2011) Amongst India's Top 100 Best Companies to Work for (2011, 2012, 2013, 2014) by Great Places to Work Shiksha Plus II ranked ‘Best Child Plan’ in India by Money Today Golden Peacock Award for Max Vijay ET Wealth rated Max Life claims settlement highest in the Industry at 99.58% Swiss Re commendation for claims settlement TAT (2012)s Brand Excellence Award and recognition as Superbrand (2010-11,2013-14), AIMA Loyalty Award 2012 for Best Loyalty Practices, EFFIE’s Award for Aapke Sacche Advisor Campaign in 2012 ASQ ITEA Bronze award; CII Commendation for Business Excellence (2008, 2009 & 2010) CII 2nd Prize in Project of the Year Global Finance – Best Life Insurance Company, India 2014
Accreditations and Awards
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www.maxhealthcare.in
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Indian healthcare industry poised for exponential growth
Sources: Research on India Report , 2010, Healthcare India Report, Fitch Ratings, 2010, FICCI E&Y Report, 2008
KEY HIGHLIGHTS
lifestyle diseases and medical insurance penetration as well as increasing ability to afford quality healthcare.
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14 17 22 32 51 66 84 111 20 40 60 80 100 120 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 Rs billion
Growing Health Insurance Market...
Increasing prevalence and propensity are key market drivers
Sources: FICCI & E&Y Report, 2007, IRDA, B&K report, 2009, Crisil, Research on India Report, 2010
Rising health insurance penetration will make healthcare affordable Cost differentials provide a huge untapped market for medical tourism related business opportunities
6.8 6.4 2.9 3.4 1.2 8.4 3.1 3.3 4.2 3.6 5 10 15 20 US Australia Mexico Brazil India International Healthcare Expenditure (as a % of GDP)
Public Private
8.5 7 4.5 9.8 32 24 6.4 19.2 100 48 18 65
Open Heart Knee replacement Lap Cholcystectomy Obesity Surgery
Comparative medical cost
India UK US (USD ’000s) 233 837 109 7285 2992 863 2000 4000 6000 8000 China Brazil India USA UK Global
Per Capita Spending (PPP)
China Brazil India USA UK Global
On a per capita basis , both in terms of USD and PPP, India’s Healthcare spend is amongst the lowest globally. However India's healthcare spending is growing at a healthy CAGR of 14%, rising from 5.5 % of GDP (2009) to 8% (2012)
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Comprehensive and integrated healthcare services
Well established brand name throughout India
Network of highly respected and leading specialists
neurosciences, pediatrics, obstetrics & gynecology, oncology and aesthetic & reconstructive surgery
Transitions from Tertiary to Quaternary Care
practitioners )
Extensive emphasis on medical training and education
Extensive focus on service excellence – a key strength for MHC
Max Healthcare is focused on North India
Mohali, Punjab Bathinda,Punjab Dehradun, Uttrakhand Saket, New Delhi Gurgaon, Haryana Patparganj, New Delhi Noida, Uttar Pradesh Pritampura, New Delhi Shalimar Bagh, New Delhi Panchsheel, New Delhi
2000 beds across the network
Dehradun Gurgaon Mohali Bhatinda Delhi Noida
Trauma Oncology Cardio Neuroscience Oncology CardiacScience Mother & child General
Shalimar Bag Pitampura Saket
CardiacScience Oncology Ambulatory Surgical Centre
Patparganj
Trauma Neuroscience MAS Orthopedics Multi specialty care Oncology Neuroscience CardiacScience Urology Orthopedics
MHC network
20 Cardiac Sciences
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MHC’s Governing Philosophy...
Clinical excellence – employer of choice for physicians Service excellence Information technology and modern management techniques
GMAC1 Doctor Councils
Provide Strategic direction Drive hospital specific decisions Idea exchange forum
HMAC2 (one for each hospital)
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423 534 685 824 1149 1407 56.5% 57.2% 59.2% 59.6% 61.2% 61.7% 55.0% 57.0% 59.0% 61.0% 63.0% 65.0% 150 300 450 600 750 900 1050 1200 1350 1500 FY 09 FY10 FY11 FY12 FY13 FY 14
Revenue and Contribution Margin
Revenue (Rs cr) Contribution Margin
MHC delivering superior performance across all key metric
712 751 926 992 1302 1472 19433 20431 21558 23585 25126 26208 5000 10000 15000 20000 25000 30000 200 400 600 800 1000 1200 1400 1600 FY 09 FY10 FY11 FY12 FY13 FY 14
Avg Revenue per bed day (Rs) 51103 59130 64335 69375 95114 112668 64390 68806 76838 84635 87522 92857 40000 60000 80000 100000 15000 30000 45000 60000 75000 90000 105000 120000 FY 09 FY10 FY11 FY12 FY13 FY 14
Inpatient Trends
Inpatient Transactions
1900 2250 2906 3103 3636 3799 493 565 594 676 735 807 200 400 600 800 1000 500 1000 1500 2000 2500 3000 3500 4000 FY 09 FY10 FY11 FY12 FY13 FY 14
Outpatient Trends
Outpatient transactions (000's)
*Average revenue per occupied bed day has been calculated on inpatient revenue
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MHC – Accreditations and Awards
Achievements: 2012-13: MSSH: Shalimar Bagh: NABH New Accreditation MSSH, Mohali: NABH New Accreditation (awaited shortly) MSSH, Saket: NABH Reaccreditation MSSH, Patparganj: NABH Surveillance Accreditation Blood Bank: MSSH, Patparganj: NABH Reaccreditation Pathology Lab: MSSH, Patparganj: NABL Reaccreditation Pathology Lab, MSSH, Gurgaon: NABL Reaccreditation National Standards: Mark of Excellence : 636 aspects are addressed:
transparency, consent
departments: over 200 SOPs
SOPs
NABH / NABL Accreditation MHC is committed to ensure that all units are complaint to the National Standards
Centre of Excellence Recognition to MHC for Treatment of Heart Attacks By Lumen Global 2013 Under leadership of Dr. Roopa Salwan Radiation Therapy Radiation Oncology Department, Saket: Recognition of Quality Standards conforming to International Atomic Energy Agency / World Health Organization Under leadership of Dr Anil K Anand & Mr. Munjal
ISO 14001:2004 & 18001:2007 at Patparganj , Pitampura & Shalimar Bagh ISO 9001:2008 at Max Heart & Vascular Institute, Patparganj, Noida, Pitampura, Shalimar Bagh, Panchsheel Park & Home Office. Awarded on 17th Jan, 2013 Past winners: www.mahindra.com and www.volkswagon.co.in MHC won among 200 Nominations in the Award Category IAMAI jury evaluated entries based on :
Best Corporate Website – maxhealthcare.in 3rd India Digital Awards by Internet & Mobile Association of India
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www.maxbupa.in
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building businesses
health insurance and healthcare businesses
Rs 11,683 crores
market
with market leadership in UK, Spain & Australia
countries
billion and PBT of £600 million
care provider in 2013 Leveraging the strengths of both partners to build a robust and profitable enterprise with focus on service excellence
Industry is poised for an exponential growth
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Key drivers of growth
SOURCE: Team analysis, WHO statistics, NCAER, McKinsey Urbanisation report, Government economic survey, BRIC report
▪ Increase in affordability
–
Increasing affordability with rise in income levels and healthcare spend per capita
▪ Increase in willingness
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Rapid scale-up of hospitals and expansion outside metros
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Take-off of comprehensive insurance coverage products e.g. secondary healthcare, out- patient etc.
–
Higher need with rise in incidences of chronic diseases (viz. cancer, heart disease)
–
Acceptability of insurance with increasing awareness
▪ Increase in ticket size
–
Rise in healthcare costs with market inflation
17 22 32 51 66 83 111 131 160 192 231 266 305 351 404 464 50 100 150 200 250 300 350 400 450 500 GWP (Rs. in Billion)
Indian Health Insurance Market (Rs. In Billion)
that in the previous fiscal (17% in FY 12-13)
sector players (YTD Mar’14 : 14% and 15% respectively)
profitability
Health and wellness focus Value for money: Comprehensive benefits for the money paid Good Hospitalization experience:
Cashless processing; No TPA
Health Coach Simplicity, Transparency:
Hassle free claim processing; No underwriting at point
Comprehensive benefits Access to information Checkups on renewal
Support for Family’s health 24/7 health line
Relationship Manager for Gold & Platinum Customers
Max Bupa to capitalise on this opportunity through innovative product and superior service offering
Technology & automation ahead of curve
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learning's from Max Life’s success and leverage synergies with Max Life and MHC
Leveraging Max India and BUPA capabilities
Ratnakar Bank successfully launched
Bancassurance would catapult growth
Pricing for profitability
high sum assured.
Continuous product innovation
Focussed customer profile
Extensive focus on key growth levers to maximize long-term value
Factsheet* – Max Bupa
Gross Written Premium^ INR 309 Cr. Customer Base^ 681K+ Number of Employees 1330+ Number of Agents 11,400+ Number of Offices 21 Partner Hospitals 3,400+
* For the year ended March 31, 2014 ^Excludes 1 mn lives under RSBY scheme
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www.maxspecialityfilms.com
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Max Speciality Films is much more than packaging…
Manufacturer of niche (high margin) and high barrier speciality polymer films
Pioneer in introduction of value added products/technology in India
Value added products account for 55-65% of total sales
Customer Base in India / Exports
New product development – 6 to 8 per year
Long term relationship with blue chip customers; Preferred Vendor
MSF uniquely positioned to create value
Commodity Speciality (Preferred)
End Use
Packaging, Industrial, Textiles Packaging, Lamination Metallised Films Coated Films Foils Packaging, Lamination, Industrial, Packaging, Industrial Lifestyle, Apparels
Our Focus
Visibility in Top Brands
You will Find MSF films in…
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www.neeman-medical.com
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MNMI: A comprehensive service offering
Key Highlights H1FY15
slowdown due to regulatory uncertainty continues
rationalisation enables lower EBITDA impact as EBITDA for H1FY14 stood at negative 0.8 Cr versus negative 0.2 Cr in previous H1
Marquee Clients
statistics and report writing, monitoring services and supply chain management
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www.maxindiafoundation.org
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MAX INDIA FOUNDATION
Making a difference… to life Factsheet* – MIF
Locations 454 NGO Partners 355 Beneficiaries 11,97,683 Initiatives
Callipers
Max India Foundation
India Group focused on providing quality healthcare to the underprivileged, facilitating awareness of health related issues, and promoting and fostering an eco- friendly healthy environment. Awards Received:-
World CSR Day Congress
* Till Oct 2014
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Particulars 30-Sep-14 31- Mar-14 Growth
Net Worth 2,940 2,984
65 65
876 702 25% Fixed Assets (Net Block) 1,487 1,495
Treasury Corpus (Debt M. Funds & Term Deposits) 384 247 55% Life Insurance Investments (AUM) 28,038 24,716 13%
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(Rs. Cr.)
Particulars Quarter ended Y-o-Y Growth Half year ended Y-o-Y Growth Sep-14 Sep-13 Sep-14 Sep-13
Total Revenue* 3,291 2,234 47% 6,977 4,567 53% Operating Revenue 2,483 2,158 15% 4,460 3,880 15% EBITDA 183 152 20% 324 250 30% PBT 116 93 24% 193 135 43%
*Revenue comprises of operating revenue, investment & other income; It includes Investment gain on UL portfolio (MLIC) of Rs. 1753 Cr. in H1FY15, against gain of Rs. 167 Cr. in H1FY14. In Q2FY15 MLIC UL Invt. gain is Rs 393 Cr. vs. loss of Rs 201 Cr. in Q2FY14
Road Map to Becoming India’s Most Admired
Life Insurance Company
Key Public Messages
VISION
Become the most admired Life Insurance Company in India
MISSION KEY OBJECTIVES STRATEGIES
WHAT –Comprehensive suite ofproducts, competitive pricing, extensive distribution, persistency, customer service excellence, profitable portfolios HOW –TalentedPeople, Professional & Productive Agents, Performance Metrics, Leverage Technology, Teamwork, Customer Centric, Innovative Distribution and Marketing
INITIATIVES
What-When-Who-How-Cost linkage plans at Departmental and Individual levels
VALUES & BELIEFS OPERATING PRINCIPLES METRICS & STANDARDS PERFORMANCE MGMT PROCESS
Contributory
Leadership Competencies
Life Insurance Companies
Key Differentiators
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Rank Company Individual New Business Premium (Rs. Cr) Premium Adjusted for 10% single premium
Apr’14-Sep’14 Apr’13-Sep’13 Growth (%) Private Market Share
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ICICI Prudential 1,748 1,357 28.9% 23.6%
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HDFC Life 1,115 864 29.0% 15.0%
3
SBI Life 905 985
12.2%
4
Max Life 792 709 11.7% 10.7%
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Reliance Life 529 522 1.3% 7.1%
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Birla Sunlife 329 383
4.4%
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Bajaj Allianz 305 389
4.1%
8
PNB MetLife 260 262
3.5%
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Exide Life 186 200
2.5%
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Kotak Life 176 165 6.7% 2.4% Others 1,075 986 9.0% 14.5% Private Total 7,421 6,823 8.8% LIC 9,553 12,150
Grand Total 16,974 18,973
Market Share of Pvt. Players 43.7% 36.0%
Market Position Insurance Sales
Source: Life Insurance Council | IRDA Website
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Protection Oriented, Longer Tenor Life Insurance
35 34 33 0.1 DEFERRED ANNUITY 6.2 MONEY BACK UNIT LINKED 1.8 TERM 17.2 WHOLE LIFE PROPORTION OF POLICIES (%, by number) PRODUCT TYPE Tenure (Years) Age of Insured (Years) 20 35 Max Life Average Max Life Average 17 26 43 30 36 15 15 41 ENDOWMENT 37.5 16 As on 30th Sep 2014 HEALTH 14 39 GUARANTEED INCOME 1.5 45 19 0.4 35.2
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Amount in Rs. Cr.
Value of New Business Opening EV Unwind of Discount** Operating Variance* Non Recurring Variance Closing EV
Denotes decrease to EV Denotes increase to EV
379* 240 79 34 3,756
* Includes Rs 6 crs of cost underrun.. ** Unwind calculated on the expected basis where the Net Worth earns 8.15% and the VIF earns 13%. *** VNB includes shareholders’ interest in the residual estate from participating business aggregating Rs. 40 Cr. Implied NBM is on a structural basis. ****APE: Adjusted Premium Equivalent (Annualized First Year Premium adjusted for 10% of Single Premium; Limited Premium valued at 100%).
Net Worth Value of In-force business
3,953
Operating RoEV of 15.6% Headline RoEV of 13.5%
1,858 1,898 1,931 2,021
March 31, 2014
SH dividend payouts
309
Implied NBM*** is 13.4% on APE**** (14% in 2012-13)
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Max Life – Key Assumptions to Embedded Value
Cash/Money Market/TB 8.5% G Secs 8.8% Corporate Bonds 9.6% Equities 13.00% Unit Linked Fund Growth Rate 10.50% Interest Rate on Non-Unit Reserves 8.15% Inflation 6.50% Risk Discount Rate 13.00% Service Tax 12.36% Tax Rate 14.1625% (12.5% + 10% surcharge + 3% education cess)
Economic Assumptions Operating Assumptions
Operating assumptions like mortality, morbidity and lapses are set on a best estimate basis, based on Company’s own experience where available. Maintenance expense assumptions are in line with the current experience and acquisition expense assumptions are based on structural level expenses The economic assumptions used are internally consistent and have been set with regard to current economic conditions
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Max Life – Sensitivities to Embedded Value
* For the purpose of par sensitivity analysis, the impact on enhanced dividends has not been allowed for.
Base Case (% change*) Value of In force Value of New Business Mortality +10%
Mortality -10% 2.20% 5.20% Lapses +10%
Lapses -10% 4.20% 7.20% Maintenance Expenses +10%
Maintenance Expenses -10% 1.10% 1.80% RDR +100bps
RDR – 100bps 4.70% 8.00% Investment Return +100bps and RDR +100 bps
Investment Return -100bps and RDR -100 bps 2.20% 0.00%
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Max Life Embedded Value – Basis of Preparation
Max Life’s Embedded Value is guided by the European Embedded Value (EEV) principles and is consistent with the reporting of traditional embedded values on a deterministic basis Allowance for risk has been made through the use of a single risk discount rate (“Top down discount rate approach”), including allowance for the time value of financial options and guarantees Explicit allowance is made for the cost of capital where the capital is defined as the higher of the internal required solvency margin (being 170% of the Minimum Required Solvency Capital) and the internal economic capital requirement Operating experience assumptions are set on a best estimate basis, reflecting the Company’s recent experience as well as the expected future experience adjusted for Management actions and non recurring factors contributing to current experience in order to avoid arbitrary changes in assumptions Operating experience assumptions are monitored on a six-monthly basis at a granular level, including channel and product, and are reviewed by the Product, Actuarial and Risk Management Committee of the Board The EV assessment does not include any value generated by future new business but various assumptions used to make the assessments are based on the ability of the company to continue writing new business It is to be noted that the EV methodology is in line with accepted international practices, however the results have not been subject to an external review. The results have been reviewed internally by members of the Product, Actuarial and Risk Management Committee of the Board, including actuaries who have expertise in this area.
*Individual First Year Premium adjusted for 10% single pay
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Key Business Drivers Unit Quarter Ended Y-o-Y Growth Half-Year Ended Y-o-Y Growth Sep'14 Sep'13 Sep'14 Sep'13
a) Gross written premium income
First year premium 432 416 4% 787 718 10% Renewal premium 1,366 1,160 18% 2,356 2,101 12% Single premium 139 103 35% 252 185 36% Total 1,937 1,679 15% 3,395 3,005 13% b) Shareholder Profit (Pre Tax)
165 136 21% 283 248 14% c) Expense to Gross Premium % 25.7% 28.3%
27.8% 29.8%
d) Individual Adjusted Premium (APE*)
436 415 5% 791 708 12% e) Conservation ratio % 86.7% 79.0% 9.4% 83.6% 76.9% 8.7% f) Average case size (Agency) Rs. 31,411 28,877 9% 30,647 27,884 10% g) Case rate per agent per month No. 0.31 0.43
0.30 0.40
h) Number of agents (Agency) No. 44,521 39,233 13% 44,521 39,233 13% i) Paid up Capital
2,127 2,127 0% 2,127 2,127 0% j) Individual Policies in force
36.20 35.48 2% 36 35 2% k) Sum insured in force (Including Group)
201,302 186,841 8% 201,302 186,841 8%
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VISION
Deliver international class healthcare with a total service focus, by creating an institution committed to the highest standards of medical & service excellence, patient care, scientific knowledge, research and medical education.
MISSION GOALS
KEY OBJECTIVES STRATEGIES
WHAT –Medical USP’s ; Best in class ; Comprehensive care ; Convenience & accessibility ; Seamless service ; Patient records ; Consistent and customised care ; Service excellence ; Preventive health ; Caring place to work. HOW –Train train train ; Partnership with Medical community ; Principalchoicefor physicians ; Never ending focus on medical and service excellence ; Build lasting customer relationships ; No franchising.
VALUES & BELIEFS OPERATING PRINCIPLES METRICS & STANDARDS PERFORMANCE MGMT PROCESS
reward.
INITIATIVES
MHC – Vision / Mission
Build Trust
PASSION Key Differentiators
and paramedic college
Key Public Messages
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MAX DEVKI DEVI HEART & VASCULAR INSTITUTE and MAX SUPER SPECIALITY HOSPITAL
( East :- December 2004, South :- February 2010, West :- May 2006 )
504 beds incl 176 critical care beds
20 Modular OTs, 2 Cath Labs
Tower Specialties – Cardiac Sciences, Minimal Access, Metabolic & Bariatric Surgery, Neuroscinces, Comprehensive Oncology (Surgical, Medical and Radiation) & Ortho
Nuclear Diagnostic Services
Advanced CT Scan Imaging
Centralized Emergency Command with Advanced Cardiac Life Support Ambulances and Air Evacuation Service
462 clinicians, 1298 nurses and 529 support staff
3,700 in-patients and 20,000 out-patients every month
100+ international patients every night
MHC Tertiary Care Facility, Saket [South Delhi]
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PATPARGANJ BALAJI HOSPITAL (PPG I ) and PATPARGANJ SUPER SPECIALITY HOSPITAL (PPG II) (May 2005) (Feb 2010)
MHC Tertiary Care Facility, Patparganj [East Delhi]
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MHC Tertiary Care Facility [ North India]
Mohali (September 2011)
Bhatinda (September 2011)
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Shalimar Bagh (November 2011)
Dehradun (May 2012)
MHC Tertiary Care Facility [ North India]
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MHC Secondary Care Facility [ Suburb of Delhi ]
NOIDA (August 2002)
GURGAON (July 2007)
PITAMPURA (February 2002) (North Delhi)
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MHC Speciality Centres – Panchsheel [South Delhi]
OPTHALMOLOGY AND DENTAL CARE (November 2005)
SPECIALIST CONSULTS AND HIGH-END DIAGNOSTICS (August 2006)
Padma Shri Dr. Rustom Phiroze Soonawala MD, FRCS, FRCOG Chairman, Obstetrics & Gynaecology
Padma Shri Dr. Pradeep K Chowbey MBBS, MS, FIMSA, FAIS, FICS, FACS, Doctor of Science (Honoris Causa) Chief- Surgery & Allied Surgical Specialties Director - Minimal Access, Metabolic & Bariatric Surgery Prior to joining MHC, he was Chairman of the Minimal Access Metabolic & Bariatric surgery center, Sir Ganga Ram Hospital. He has been visiting faculty to the best Medical Institutions like Memorial Sloan Kettering Cancer Hospital, NewYork, John Hopkins Institute in USA & Royal Marsden Cancer Hospital, in U.K. Dr. Chowbey has done his MBBS followed by MS, General Surgery(1977) from Govt. Medical College, Jabalpur & MNAMS, National board of Examination.
Chairman - Orthopaedics & Joint Replacement
Director – Max Institute of Neurosciences, Dehradun
for Cervical Spondylosis; Direct Trans Nasal Trans Sphenoidal removal of Pituitary Tumors and many others. Also won BC Roy Award amongst others
Chief Consultant & Director – Surgical Oncology
Batra Hospital & Medical Research Centre, New Delhi.
MS, MCh., FAMS Director, Paediatrics and Paediatric Surgery
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MHC – Key Physicians
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*The above results are for MHC Network of hospitals and includes results for Max Super Specialty Hospital, Saket, unit of Devki Devi Foundation and Max Super Speciality Hospital, Patparganj, unit of Balaji Medical and Diagnostic Research Centre
Key Business Drivers Unit
Quarter Ended Y-o-Y Growth Half year ended Y-o-Y Growth Sep-14 Sep-13 Sep-14 Sep-13
a) Revenue (Gross)
Inpatient Revenue 324 261 23% 634 496 28% Day Care Revenue 15 12 30% 29 23 29% Outpatient Revenue 96 77 25% 188 148 26% Other Operating Income
435 351 24% 851 671 27% b) Profitability Contribution (%) % 62.2% 61.9%
61.6%
45 31 44% 85 48 77% EBITDA (%) % 10.3% 8.9%
7.2%
22 8 180% 40 3 1389% c) Patient Transactions (No. of Procedures) No. Inpatient Procedures 34,100 28,796 18% 65,994 54,254 22% Day care Procedures 6,841 4,465 53% 13,045 8,580 52% Outpatient Registrations 1,149,478 994,938 16% 2,231,608 1,870,773 19% d) Average Inpatient Operational Beds No. 1,660 1,440 15% 1,629 1,417 15% e) Average Inpatient Occupancy % 76.4% 77.7%
73.7%
No. 3.42 3.58 4% 3.46 3.53 2% g) Avg. Revenue/Occupied Bed Day (IP) Rs. 27,709 25,392 9% 27,799 25,922 7%
*The above project cost includes project cost for Dehradun and Phase II of Mohali and Bathinda ** Life Healthcare’s total investment in MHC is Rs. 517 Cr. of which Rs. 89 Cr. used towards payment of redemption premium on IFCs preference shares has been adjusted above
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MHC –Investment Pattern as on 30th September 14
Capital
Capital
Max India – Rs. 281 Cr Life healthcare** – Rs. 111 Cr IFC, Washington – Rs. 32 Cr Securities Premium– Rs. 529 Cr ESOPs – Rs. 6 Cr Indian Banks and Financial
Institutions
Funds
IFC, Washington – Rs. 65Cr
Accruals
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Key Business Drivers Unit Quarter Ended Y-o-Y Growth Half year ended Y-o-Y Growth Sep-14 Sep-13 Sep-14 Sep-13
a) Gross written premium income
First year premium 34 39
63 71
Renewal premium 52 32 63% 97 59 63% Total 87 71 22% 160 130 22% b) Net Earned Premium
80 58 37% 154 106 46% c) Net Profit / Loss Before Tax
(21) (31) 32% (47) (62) 25% d) Claim Ratio (B2C Segment) % 51% 55%
56% e) Av. premium realization per life (B2C) Rs. 6,452 5,241 23% 6,173 5,308 16% f) Conservation ratio (B2C Segment) % 91% 87% 5% 88% 85% 4% g) Number of agents No. 10,278 10,124 2% 10,278 10,124 2% h) Paid up Capital
726 556 31% 726 556 31% g) No. of Lives (excl Rural & Social) No. 216,819 162,310 34% 362,837 291,592 24%
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transfer of MSF to a subsidiary – Rs. 8.2 Cr.
Key Business Drivers Unit Quarter Ended Y-o-Y Growth Half year ended Y-o-Y Growth Sep-14 Sep-13 Sep-14 Sep-13 a) Sales Quantity – BOPP Tons 11,152 11,943
22,486 22,981
b) Revenue
200 194 3% 390 353 10% c) Profitability: Contribution
35 32 10% 70 58 20% Contribution Margin % 18% 17% 18% 16% EBITDA
20 16 25% 38 28 36% EBITDA Margin % 10% 8% 10% 8% PBT
(5) 5
7
%
2.6%
2%
Disclaimer
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This presentation has been prepared by Max India Limited (the “Company”). No representation or warranty, express or implied, is made and no reliance should be placed on the accuracy, fairness or completeness of the information presented or contained in the presentation. The past performance is not indicative of future results. Neither the Company nor any of its affiliates, advisers or representatives accepts liability whatsoever for any loss howsoever arising from any information presented or contained in the presentation. The information presented or contained in these materials is subject to change without notice and its accuracy is not guaranteed. The presentation may also contain statements that are forward looking. These statements are based on current expectations and assumptions that are subject to risks and uncertainties. Actual results could differ materially from our expectations and assumptions. We do not undertake any responsibility to update any forward looking statements nor should this be constituted as a guidance of future performance. This presentation does not constitute a prospectus or offering memorandum or an offer to acquire any securities and is not intended to provide the basis for evaluation of the securities. Neither this presentation nor any other documentation or information (or any part thereof) delivered or supplied under or in relation to the securities shall be deemed to constitute an offer of or an invitation. No person is authorised to give any information or to make any representation not contained in and not consistent with this presentation and, if given or made, such information or representation must not be relied upon as having been authorised by or on behalf of the Company any of its affiliates, advisers or representatives. The Company’s Securities have not been and are not intended to be registered under the United States Securities Act of 1993, as amended (the “Securities Act”), or any State Securities Law and unless so registered may not be offered or sold within the United States or to, or for the benefit of, U.S. Persons (as defined in Regulations S under the Securities Act) except pursuant to an exemption from, or in a transaction not subject to, the registration requirements of the Securities Act and the applicable State Securities Laws. This presentation is highly confidential, and is solely for your information and may not be copied, reproduced or distributed to any other person in any manner. Unauthorized copying, reproduction, or distribution of any of the presentation into the U.S. or to any “U.S. persons” (as defined in Regulation S under the Securities Act) or other third parties ( including journalists) could prejudice, any potential future offering of shares by the Company. You agree to keep the contents of this presentation and these materials confidential.
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MAX INDIA LTD.
Max House, Okhla, New Delhi – 110 020 Phone: +91 11 26933601-10 Fax: +91 11 26933619 Website: www.maxindia.com