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Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia Telephone 61 3 9415 5000 Facsimile 61 3 9473 2500 MARKET ANNOUNCEMENT


  1. Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia Telephone 61 3 9415 5000 Facsimile 61 3 9473 2500 MARKET ANNOUNCEMENT www.computershare.com Thursday, 7 th May 2009 Date: To: Australian Securities Exchange Subject: Presentation for Macquarie Australia Conference MARKET ANNOUNCEMENT Attached is the presentation to be delivered to the Macquarie Australia Conference today, 7 th May 2009. For further information contact: Mr Darren Murphy Head of Treasury and Investor Relations Ph + 61-3-9415-5102 Mobile 0418 392 687 darren.murphy@computershare.com.au About Computershare Limited (CPU) Computershare ( ASX:CPU ) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust services, tax voucher solutions, bankruptcy administration and a range of other diversified financial and governance services. Founded in 1978, Computershare is renowned for its expertise in data management, high volume transaction processing, payments and stakeholder engagement. Many of the world’s leading organisations use these core competencies to help maximise the value of relationships with their investors, employees, creditors, members and customers. Computershare is represented in all major financial markets and has over 10,000 employees worldwide. For more information, visit www.computershare.com

  2. Computershare Limited Stuart Crosby Chief Executive Officer & President Macquarie Australia Conference 7 May 2009 Sydney

  3. About Computershare: › Computershare (ASX:CPU) is a global leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust services, tax voucher solutions, bankruptcy administration and a range of other diversified financial and governance services. › Since floating in 1994, Computershare has grown, mostly by acquisition, along the value chain (from software to full service provision), laterally and geographically, nearly 100 fold. › We now serve 14,000 corporations and 100 million shareholder and employee accounts in 17 countries across five continents. › We have over 11,000 employees globally. › Our market capitalisation is approximately $5 billion, ranking us in the top 50 Australian listed companies.

  4. About Computershare: Where we operate

  5. Historical financials: Strong revenue and EBITDA growth 1,800 Revenue & EBITDA (USD millions) 1,600 1,400 1,200 1,000 800 600 400 200 0 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 Fina nc ia l Ye a r EBITDA Revenue

  6. Historical financials: EPS & dividend growth 60 EPS & dividend history (USD cents) 50 40 30 20 10 0 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 Financial Year EPS Dividend

  7. Historical financials: ROIC vs WACC vs ROE 42% 36% 30% 24% 18% 12% 6% FY06 FY07 1H08 FY08 1H09 WACC ROI C ROE

  8. Historical financials: EBITDA margin 35% 32.7% 30.5% 30% 27.2% 27.9% 25% 22.4% 25.1% 20.4% 18.5% 20% 17.0% 15% 10% 1H05 2H05 1H06 2H06 1H07 2H07 1H08 2H08 1H09

  9. Latest Results: Highlights – 1H09 1H09 vs 2H 08 vs 1H 08 Management earnings per share 26.14 cents up 8% down 4% Operating revenues $783.0m down 1% down 1% Operating costs $544.1m down 5% up 2% Management EBITDA $238.6m up 8% down 7% EBITDA margin 30.5% + 260bps - 220bps Management net profit after OEI $145.2m up 8% down 7% Free cash flows $147.3m up 26% down 21% Interim Dividend AU 11 c flat up 10% Dividend franking 40% vs 30% vs 20% Note: all results are in USD except for dividend

  10. Latest Results: Regional Analysis – 1H09 Revenue & EBITDA Total Revenue Breakdown EBI TDA Breakdown 23% 30% 39% 42% 28% 38% Asia Pacific EMEA North America Asia Pacific EMEA North America

  11. Margin I ncome: Interest rate sensitivity on core balances US$m PBT 80 Impact 60 40 20 0 -3.00% -2.50% -2.00% -1.50% -1.00% -0.50% Current 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% -20 -40 -60 Exposure Hedged exposure -80 This graph outlines the sensitivity of northern hemisphere interest rate changes when measured against core client balances (long term sustainable balances), adjusted by the impact of floating rate debt, corporate cash balances and derivative positions.

  12. Margin I ncome: Hedge lifecycles Hedging of client core balances 100% 80% 60% 40% 20% 0% Jun '09 Jun '10 Jun '11 Jun '12 1 13 25 37 Total Hedging

  13. Balance Sheet & Financing: as at 31 December 2008 Variance Variance Dec-08 Jun-08 Dec-07 Dec-08 to Dec-08 to Jun-08 Dec-07 US$'000s US$'000s US$'000s Current Assets 439,046 516,129 (15% ) 369,763 19% Non Current Assets 1,754,871 1,721,889 2% 1,520,793 15% Total Assets 2,193,917 2,238,018 1,890,556 (2% ) 16% Current Liabilities 321,255 436,912 (26% ) 332,971 (4% ) Non Current Liabilities 1,082,008 1,030,910 5% 874,854 24% Total Liabilities 1,403,263 1,467,822 (4% ) 1,207,825 16% Total Equity 790,654 770,196 682,731 3% 16%

  14. Balance Sheet & Financing: Debt facility maturity profile and utilisation as at end 1H09 US$m 700 600.0 600 Debt Facility Debt Maturity Profile Facility (USD $m) utilised 500 FY09 nil nil 402.7 FY10 200.0 nil 400 FY11 600.0 402.7 FY12 123.0 123.0 FY13 nil nil 300 235.0 235.0 FY14 nil nil 200.0 FY15 124.5 124.5 200 124.5 124.5 123.0 123.0 FY16 nil nil FY17 21.0 21.0 100 FY18 nil nil 21.0 21.0 FY19 235.0 235.0 Total 1303.5 906.2 0 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 Debt Facility Maturity Profile Debt Facility Utilised

  15. Balance Sheet & Financing: Key servicing metrics › EBI TDA interest coverage Net Financial I ndebtedness to EBI TDA times times 14 3.0 12.1 11.9 2.48 11.5 12 2.5 10.4 10 8.7 2.0 1.72 1.68 1.64 8 1.5 6 0.94 1.0 4 0.5 2 0.0 0 FY05 FY06 FY07 FY08 1H09* FY05 FY06 FY07 FY08 1H09* * Rolling 12 months

  16. Acquisitions: July 2007 onward Name Cost (USD m) Country Type of Business Datacare 17.6 Ireland Governance software UMB 8.9 USA Investor Services Administar 33.4 USA Class action administration RSS 14.0 USA Governance software VEM 92.3 Germany Corporate actions bank Four Points small UK Audience interaction Ezicomms small Australia Audience interaction QMT 142.6 Australia Communication Services Machine Dreams small USA Audience interaction Strand 9.8 UK Electoral Services Audience Alive small South Africa Audience interaction NRC (+ 15%) small Russia Investor Services Busy Bees 175.0 UK Voucher administration KCC 95.0 – 140.0 USA Bankruptcy administration

  17. Acquisitions: Commentary › Most recent acquisitions have been non-market cyclical (QMT, Busy Bees, Datacare) or counter-cyclical (Administar / KCC). › These have all been comfortably earnings per share accretive on acquisition, with material synergies and/or growth on top. › Our internal acquisition hurdles are now materially higher for both strategy fit and valuation, but interesting opportunities continue to emerge and be pursued. › Our strong balance sheet and robust cash-flows allow us to look at any opportunities that emerge. › We would not hesitate to tap the equity markets to fund the right acquisition rather than risk over-gearing.

  18. Environment: Remains tough › Our strong recurring revenue base offers significant protection, but we are starting to feel the effects of client attrition through takeover, bail-out and insolvency. › Margin income has been hit, but good treasury management and hedges will continue to cushion that impact through FY10. › Restructuring and recapitalisation transactions have been very beneficial in FY09. We expect these to continue, but they are very lumpy, their financial impact is difficult to predict (can be large or small) and there are no guarantees. › Our enterprise sales approach has never been more important. › Cost management has always been a major focus, especially since early 2008 - the full benefit of reductions is yet to be seen in reported results. › Non market cyclical and countercyclical businesses help stabilise profitability, but the impact of the “real economy” slowdown is also being felt in some non- market cyclical businesses. › US and UK/Euro-zone economies are hardest hit; we expect China and India to be first to emerge.

  19. Our strategic focus: Remains the same › Continue to drive operations quality and efficiency through measurement, benchmarking and technology. › Improve front office skills to protect and drive revenue. › Continue to seek acquisition and other growth opportunities where we can add value and enhance returns for our shareholders.

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