MANAGEMENT SEMINAR Colin Jones Caerphilly C.B.C. REACTIVE - - PowerPoint PPT Presentation

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MANAGEMENT SEMINAR Colin Jones Caerphilly C.B.C. REACTIVE - - PowerPoint PPT Presentation

Jan 11, 2024 120 likes •228 views

WAO FACILITIES MANAGEMENT SEMINAR Colin Jones Caerphilly C.B.C. REACTIVE MAINTENANCE BACKGROUND Asset Management Strategy Centralise Corporate Property. Introduce a centralised response repair service. Why ?

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WAO – FACILITIES MANAGEMENT SEMINAR

Colin Jones Caerphilly C.B.C. REACTIVE MAINTENANCE

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BACKGROUND

  • Asset Management Strategy – Centralise Corporate Property.
  • Introduce a centralised response repair service.
  • Why ?

– Responsibility was spread across the council. – November 2012 DLO gave notice to end service provision.

  • How ?

– Set up a corporate FM Team to manage. – Build on existing Social Services FM Team.

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AIMS

  • To review existing DLO arrangements

– Customer Feedback

  • To review existing supplier arrangements
  • To develop the use of local suppliers within

Procurement Constraints

  • To integrate schools
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PROCUREMENT

Estimated budget up to £1.4m/annum Length of contract 3 + 1 year additional option Below EU Procurement limit for Works Contract divided into 5 lots: – Electricians – Plumbers – Flooring – Window and Door Glazing – General Builder No contractor to be appointed to more than 1 lot Quality 60% Cost 40%

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RESPONSE

Priority 1

  • 2 hours target time

2

  • 4 hours (same day)

Mon - Fri 3

  • 24 hours

0800 – 1700 hrs 4

  • 5 working days

Out of hours emergency 2 hr Target Time Monday – Friday 17.00 – 08.00 hours Saturday and Sunday 24 hours

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P.I. DATA

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PERFORMANCE

How did we do in 1st Year DLO Figures 2011/12

  • No. of calls
  • 3,000

Approx Value

  • £1.5m

Total No. of Sites

  • 295

FM Figures 2013/14

  • No. of calls
  • 8,500

Approx Value

  • £1.5m

Total No. of Sites

  • 350
  • £50k income generated
  • 1,600 calls from schools
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KEY OUTCOMES

Local Contractors able to grow Community Benefits 56% supplier workforce live in the County Borough 99% supplier workforce live within 10 miles of County Borough 56% materials sourced within County Borough 97% materials sourced within 10 miles of the County Borough

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KEY OUTCOMES

Improved Service Efficiency Savings Prompt Payment Assets Managed Appropriately

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WHAT NEXT ?

  • Higher 1st Attempt Completion Rate
  • Build on Reputation
  • Stay Within E.U. Threshold Limits
  • Electronic Standard Request Form