Management & Leadership Professor Kerry Goulston Management - - PDF document

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Management & Leadership Professor Kerry Goulston Management - - PDF document

Sep 23, 2022 98 likes •151 views

2/28/2014 Management & Leadership Professor Kerry Goulston Management & Leadership MANAGEMENT - Make sure the organisation runs well - Steady continuous improved performance as a whole LEADERSHIP - Involves vision and

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Management & Leadership

Professor Kerry Goulston

Management & Leadership

› MANAGEMENT

  • Make sure the organisation runs well
  • Steady continuous improved performance as a whole

› LEADERSHIP

  • Involves vision and motivation for others
  • Dealing with change – often unanticipated
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Leadership Skills

› Develop awareness of yourself – honesty and transparency › Learn difference between right and wrong – ethics › Make decisions › Negotiation › Promote linkages (conductor of an orchestra) › Communication

Communication

› Be seen – out and about – ‘walk the walk’ › Give feedback – all staff and patients › Listen, act on positive suggestions › Democratic – joint decisions not autocratic

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Communication (cont.)

› Monthly ‘democratic’ lunch › Email newsletter › Open door policy › ‘Social media’ – “followership”

Leadership

“Some are born leaders. Some achieve positions of leadership. Others have leadership thrust upon them.” Shakespeare

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Leadership (cont.)

› Think ‘outside the box’ › Offer support and encouragement › Celebrate success › Succession planning

Leadership (cont.)

› Courage of your convictions › Cope with change and set direction › Gain trust “It is incredible what you can achieve when you don’t care who gets the credit.” President Truman, USA.