LTM SURVEY A peer based study commissioned by Aegis Identity - - PowerPoint PPT Presentation

LTM SURVEY

A peer based study commissioned by Aegis Identity Software, Inc. to identify key issues regarding the management of identities in HE institutions . . .

RESEARCH METHODOLOGY

STUDY PURPOSE Gather peer based information to assess Key Drivers & Issues regarding the management of Identities & the implementation of IAM solutions within Institutions of Higher Learning STUDY METHODOLOGY Survey was conducted by an independent research firm 1,959 calls were made From November 11, 2014 to December 3, 2014 We had 100 respondents complete the survey. STUDY DATA SOURCES Phone interviews conducted with over 100 Senior HE IT Executives

13% 35% 18% 5% 12% 17% CIO/VP Directors/Administrators of IT Managers of IT Support Specialist IT Analyst HR

• Increasing Need for Automation
• Solution Business Continuity & Sustainability - Is IAM a “Make” or “Buy”

Decision

• Technology Considerations – “Proprietary” vs. “Open”
• “Cost” & Method of Procuring an IAM Solution
• Proliferation, complexity of technologies requiring Identity Management

Support

• Vendor understanding of the HE environment

IAM IMPLEMENTATION DRIVERS

IDM DEPLOYMENTS- 1ST GENERATION REPLACEMENTS & GROWTH PATTERNS

0% 10% 20% 30% 40% 50% 60% Commercial- 50% Homegrown-16% No Solution- 39%

Trends in 2014 Forecast for 2015

Commercial System being replaced Homegrown being replaced Total Existing Being Replaced

2% 31% 9%

Currently Implementing Plan to Implement No Plans Don’t Know

15% 23% 18% 44%

• 1st generation systems being replaced
• Homegrown solutions giving way to

commercial

• IdM Implementations are expanding

IT Help Desks spend lots of time resolving redundant Identity & password reset issues 80% of respondents considered Managing Workflow & Access as key reasons to adopt the technology.

COST MANAGEMENT & SYSTEM EFFICIENCY RESULT FROM IAM AUTOMATION

0% 10% 20% 30% 40% Very Often-11.76% Often- 13.73% Somewhat Often- 37.25% Some- 23.23% Very Little- 13.73%

Very Often-11.76% Often- 13.73% Somewhat Often- 37.51% Some- 23.23%

0% 22.5% 45% 67.5% 90% Important- 80% Not Important- 20%

Very Important- 45.20% Important- 35.70% Somewhat Important- 16.47% Not Very Important- 2.63%

BUSINESS CONTINUITY AND SUSTAINABILITY

0% 17.5% 35% 52.5% 70% Confident- 65.15% Not Confident- 34.85%

Very Confident- 31.82% Confident- 33.33% Somewhat Confident- 24.24% Somewhat Not Confident- 7.58% Not Confident- 3.03%

• While many respondents felt

homegrown solutions would deliver on business continuity and sustainability requirements, 35% were not confident with their systems . . .

INSTITUTIONS HAVE TECHNOLOGIES & IMPLEMENTATION CHOICES

0% 10% 20% 30% 40%

Open Standards- 32.14% Open Source- 32.14% Propietary- 25% Open Standards- 32.14% Open Source- 32.14% Propietary-25%

0% 17.5% 35% 52.5% 70%

Vendor Installed- 6.67% Collab w/ Vendor- 60.95% Do-It-Yourself- 29.52% Vendor Installed- 6.67% Collaboration w/ Vendor- 60.95% Do-It-Yourself- 29.52%

Schools don’t want dependence on Vendor proprietary technology and desire more control through collaborative implementations or self implementation solutions . . .

EXPECTED IAM COSTS & PROCUREMENT OPTIONS

• Respondents had clear expectations for solution costs
• Expectations for procurement varied

0% 9.5% 19% 28.5% 38% 47.5%

Not Sure- 22.66% Annual Price/User/Connection- 18.09% Annual Subscription Charge- 37.14% One-Time Perpetual License- 22.66%

Preference of a Vendor Software Procurement Model

Not Sure- 22.66% Annual Price/User/Connection- 18.09% Annual Subscription Charge- 37.14% One-Time Perpetual License- 22.66%

50% 23% 27%

Estimated Cost of an IAM Solution

Less than $250K More than $250K Don't Know/Not Sure

REQUIREMENTS FOR FEDERATION ARE GROWING

0% 15% 30% 45% 60% Yes- 56.45% No- 43.55% 56% responded that they have requirements to control and manage access to protected/private information beyond the campus network.

• Multiple factors are at

play

• The proliferation of

BYOD

• Use of On-line courses

and web based applications

• The increasing need to

interact with other universities, students and the need to transfer PPI

0% 17.5% 35% 52.5% 70% 87.5% Important- 69.52% Not Important- 30.48%

Importance of vendor’s commitment in the Educational Market

Very Important- 35.80% Important- 33.72% Somewhat Important- 22.86% Not Very Important- 3.81% Not Important- 3.81%

• Schools want vendors who are

committed to this space and have domain knowledge . . .

HE INSTITUTIONS HAVE UNIQUE ISSUES

• The amount and pace of technological change putting increased

requirements on Identity Management

• “Open” technologies are providing development & implementation
• ptions
• The “Make” vs. “Buy” decision entails risk assessment
• Technology is causing management of identities beyond the campus

walls

• Vendor understanding of & commitment to the uniqueness of the HE

environment is important

• While Identity Management issues are more complex, solutions costs &

institutional control are important

SUMMARY AND KEY TAKEAWAYS

• The research commissioned by Aegis Identity Software included direct

interviews of your peers as well as information from secondary resources.

• Aegis Identity Software Inc. is located in Denver, CO. We are 100% focused on

education and solving identity management issues for higher educational institutions

• If your have further questions or interest in learning more about our Identity

Management Solutions, please join us for our webinar which takes place on the 1st Tuesday of each month

Questions?