Low retent ntion on of CU U auto loan n pr pre-ap approv ovals - - PowerPoint PPT Presentation

low retent ntion on of cu u auto loan n pr pre ap approv
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Low retent ntion on of CU U auto loan n pr pre-ap approv ovals - - PowerPoint PPT Presentation

Decreas easing ing loan portfo folio io balan ance ce sheet eet Inab abil ilit ity to penetrate e new vehicle cle loan n mark rket et Info form rm members rs of CU financing ncing befo fore they purchase hase a vehicle cle


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Decreas easing ing loan portfo folio io balan ance ce sheet eet Inab abil ilit ity to penetrate e new vehicle cle loan n mark rket et Info form rm members rs of CU financing ncing befo fore they purchase hase a vehicle cle Low retent ntion

  • n of CU

U auto loan n pr pre-ap approv

  • vals

ls Capture e additio iona nal auto loan volume ume throug ugh h refina nancing ncing Develo lop deeper er relat atio ions nshi hip with exist isting ing memb mbers ers La Lack k innov

  • vati

ative ve promotio

  • tions

ns to encour urage ge viral al mark rketi eting ng Ineffective fective at communica municating ng with members ers through

  • ugh social

ial media ia

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That’s simple . . .

cu cuau autocou coupon pon!

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$300 0 OFF YOUR BEST PRICE CE (Ne New/P /Pre-Owned wned Vehicle cle Purch chase ase ) Pres esent ent coupon upon at any ny point nt in time e during ng price ce negotiati

  • tiations
  • ns

Promot

  • te CUs exist

sting g auto loan n rates es; or

  • r

Offer r disc scou

  • unt

nt to be appl plied ed against nst exist sting ng CU rates es 10% savi vings ngs on next t servi vice, part rts s or acce cess ssori

  • ries

es purchase chase

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Discount count Coupon Exc xclus usivel vely fo for CU Members ers Member er Complet letes es Form & Prints Coupon

  • n

CU U Contact acts s Member ber To Discus cuss Finance nce Options ions/Terms erms

* Loan Promotions

* Pre-Appr provals als

Member er Ac Acce cepts s CU Finan anci cing ng Prior r To Visiting iting Deal aler er Member er Redeems eems Coupon

  • n At

Part rtici icipati ating ng Dealersh lership ip

CU Loan Application Page Instantly Presented To Member

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Discount count Coupon Exc xclus usivel vely fo for CU Members ers Member er Complet letes es Form & Prints Coupon

  • n

CU U Contact acts s Member ber To Discus cuss Refinanc inance Options ions/Terms erms

* Loan Promotions

* Pre-Appr provals als

Member er Redeems eems Coupon

  • n with

h Credit it Union Member er Ac Acce cepts s CU Financing ncing

CU Loan Application Page Instantly Presented To Member

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Discount count Coupon Exc xclus usivel vely fo for CU Members ers Member er Complet letes es Form & Prints Coupon

  • n

CU Contac acts s Member er To Cross ss-Sell ll CU Products ucts/Ser /Services vices Member er Redeems eems Coupon

  • n At

Part rtici icipati ating ng Dealers ership hip Member er Saves ves Money CU Builds ds Strong nger er Relati ationship

  • nship

with h Member er

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 Auto

  • Lo

Loan n Perform

  • rmance

ance

Exist sting: g: does not know w when en a member er is in the e market et to purchase chase a vehicle CUAC: real al-time e acce cess ss to me memb mber ers s in the he ma market et to purch chase ase using ng revers verse ma market eting ng Exist sting: g: minor

  • r relev

evancy ancy with th dealers rships ps in new vehicle purc rchase ase market et CUAC: build rel elat ation

  • nsh

ships s with th dealers rships ps to enhance ance rel elev evancy ancy & fund more e loans ans Exist sting: g: chal allen enge ged to educat ate e member ers s about ut benefi efits s of auto

  • loan

an refinancin ancing g CUAC: allow

  • ws

s CUs to succ cces essfu sfully promot mote e refinan nancin cing g to a vast t amo mount nt of me memb mber ers

 Mark rketin ting

Exist sting: g: token en giveaw veaway ays s (gas s cards ards) & g & gimmic mmicks s that at are e ineffec ective ve CUAC: subst stanti antial al savi vings gs for member ers s that at are e in-dem eman and & high ghly y effec ective ve Exist sting: g: overuse rused method

  • ds

s that at lack ck innov

  • vat

ation

  • n resul

sulting g in insuf ufficient ent member er activit tivity CUAC: innov

  • vative

ative reve vers rse e market eting g approac ach that at encour

  • urage

ges s viral al marketin ting g

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 Dat ata a Minin ing

Exist sting: g: member ers s that at may purchase chase a vehicle cle in the e next t 6-12 2 month ths CUAC: me memb mber ers s that at will purch rchase ase a vehi hicle e in the e next t 30 days ys Exist sting: g: repe petitive ve and overuse rused data a provi

  • vided

ed by by 3rd

rd part

rty vendors

  • rs

CUAC: real al-time e data provi vided ed direc ectly to the e credi edit union

  • ns

s from their eir exist sting g member ers s Exist sting: g: requir uires es a signi gnificant ant amount nt of resourc sources s with th low w succ cces ess s rate e CUAC: limited ed amo mount nt of staff and ma market eting g effort

  • rt with

th high gher er succ cces ess s rate

 Value lue To CU Membership bership

Exist sting: majori

  • rity

ty of CU auto

  • loan

an promot

  • tion
  • ns

s are e of little tle value e to member ers s CUAC: tangi gibl ble e savin vings gs that at are e extr trem emel ely y valuabl able e and highl ghly sought ght after er Exist sting: g: to rec eceive eive premi emium um pricing ng requir uires s bundling ng of CU product ucts/se servi vices ces CUAC: acquir uiring g coupon pon disc scoun

  • unt

t is simple ple and free ee of char arge ge to member er Exist sting: g: contact ct with th member er is prac actica cally y non-exist stent ent after er financin ancing g proc

  • ces

ess s is comple pleted ed CUAC: servi vice e coupon pon allow

  • ws

s CU to remai ain rel elev evant ant throu

  • ugh

ghout

  • ut the

e life e of the e vehicle cle

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―More and more consumers are making digital coupons a part of their shopping routine, accessing them across the entire digital domain— including the Web, in social media, with consumer electronics, via their mobile phones, etc. At the same time, brand marketers are increasingly engaging with consumers via digital offers, wanting to influence shoppers throughout their path to purchase.‖ ―With the continuing weakened economy, growing online and mobile access by consumers, an increasingly deals-oriented society and rising food prices, we expect consumers will increasingly look to digital coupons as an effective means to cut costs and save money.‖

source: Steven Boal, CEO of Coupons.com Incorporated; retailsales.com – ―Even After Recession, Shoppers Still Love Coupons‖ (3/22/11)

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 Consume mers rs who are decid iding ing which ch deale lersh rship ip to shop at said id price ce (78%) %) and trust (70%) %) were their ir most import rtant nt fa fact

  • ctors. (1)

)

 In 2012, 92.5 5 million ion consume mers rs used online e coupo pons ns and d code

  • des. That’s 10.6% higher

r than n the 83.6 6 millio ion n consume mers rs who had redeemed ed the coupo pons ns and codes es by by the end of 2010. (2)  78.3% 3% of consume mers rs reported ed using g coupo pons ns regularl larly y in 2010, up 14.7% 7% from pre-rece ecession levels ls (2)  Overall all coupo pon redempt ptio ion n grew 3.1%, %, to 3.3 billi lion n dollar ars in 2010. (2)  96.8 millio ion n adult lt Inter ernet net users will ll use online ne coupo pons ns in 2013. (2)  The consum umer er who print nts digit ital al coupo pons ns has an averag age household ld income of $105,000 000, a 26% higher er income level l than n the U.S. averag

  • age. (3)

3) (1) source: TrueCar, Inc. buying behavior study (Feb’11) (2) ) source: eMarketer.com (3) ) source: Experian

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“cuautocoupon is an effective loan generating tool. This program saves our members money while providing us with real-time knowledge as to when our members are shopping for a car. This improves the opportunity for us to close more auto loans.”

  • Bethpage FCU

“We are very pleased with the discount coupon that we are offering our members through

  • cuautocoupon. This gives us a great tangible benefit to offer our 25,000 members. Not only

has it brought in new loan business, but it gives us an incentive that we can track on a daily basis.”

  • Island FCU

“The Internet Coupon Program has been a great benefit to several hundred of our members by allowing them to save money in the car purchase process. It has also benefitted the Credit Union by alerting the lending area to which members are shopping for a car so that we can contact them to get a pre-approval and to assist in additional credit needs.”

  • Nassau Financial FCU
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“The internet coupon program has brought us a good amount of extra customers! Thanks to the credit unions and cuautocoupon!”

  • Competition Toyota Scion of Middle Island

“cuautocoupon is the best marketing value for dealers by far. ”

  • Herbee Dodge Chrysler Jeep

“The credit union internet coupon has worked wonders for our dealership. We have sold cars to more credit union members because of this promotion as well as the low financing rates and lease specials that the credit union’s offer. We are happy to be part of this program.”

  • Paul Conte Chevrolet
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