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Linkages: A Case Study Linkages: A Case Study Mark Laurel - PowerPoint PPT Presentation

Linkages: A Case Study Linkages: A Case Study Mark Laurel Department of Social Services Department of Social Services CalWORKs CalWORKs Welfare To Work Welfare To Work Mark Laurel Amy Lopez - Alcohol Drug and Mental


  1. Linkages: A Case Study Linkages: A Case Study Mark Laurel – – Department of Social Services Department of Social Services – – CalWORKs CalWORKs – – Welfare To Work Welfare To Work Mark Laurel Amy Lopez - Alcohol Drug and Mental Health Services Amy Lopez - Alcohol Drug and Mental Health Services Linda Walch Walch – – Department of Social Services Department of Social Services – – Child Welfare Services Child Welfare Services Linda

  2. County of SB Linkages Background County of SB Linkages Background  Pioneer Linkages County Since 2004 Pioneer Linkages County Since 2004   Re-Established Re-Established” ” Program in Late 2007 / Early 2008 Program in Late 2007 / Early 2008   Both VFM Both VFM and and AB429 Cases (All Children Removed) AB429 Cases (All Children Removed)   3 Offices 3 Offices   Santa Maria Santa Maria – – 70% of the Linkages Cases In The County 70% of the Linkages Cases In The County  Are in Santa Maria Are in Santa Maria  62% of Removals Are Substance Abuse Related 62% of Removals Are Substance Abuse Related 

  3. Communication Is The Key Communication Is The Key  MOU between Child Welfare and MOU between Child Welfare and  CalWORKs / Welfare To Work CalWORKs / Welfare To Work  MOU between Resource Support Team MOU between Resource Support Team  (Alcohol Drug and Mental Health) and (Alcohol Drug and Mental Health) and CalWORKs/ Welfare To Work (Separate) CalWORKs/ Welfare To Work (Separate)  Mandatory RST referrals on all Linkages Mandatory RST referrals on all Linkages  Cases Cases  Leadership / Management Involvement Leadership / Management Involvement 

  4. Those Involved In The Process Those Involved In The Process - The Team - - The Team -  Resource Support Team Resource Support Team   CalWORKs Eligibility Worker / Technician CalWORKs Eligibility Worker / Technician   Welfare To Work Employment Specialist Welfare To Work Employment Specialist   Child Welfare Services Social Worker Child Welfare Services Social Worker  “One can move a thousand One can move a thousand – – two can move ten thousand two can move ten thousand…” …” “

  5. The SB County Linkages Process The SB County Linkages Process Case is Identified by Child Welfare Services as Case is Identified by Child Welfare Services as 1. 1. Potential Linkages Case Potential Linkages Case CalWORKs / WTW Coordinator is notified by CalWORKs / WTW Coordinator is notified by 2. 2. CWS support staff via email CWS support staff via email Decision made by CalWORKs / WTW – – “ “To To Decision made by CalWORKs / WTW 3. 3. Accept or Not Accept” ” Accept or Not Accept All Parties Notified of Decision Via Email All Parties Notified of Decision Via Email 4. 4. CalWORKs / WTW Worker Makes Mandatory CalWORKs / WTW Worker Makes Mandatory 5. 5. RST Referral RST Referral Coordinated Case Planning With All Parties Coordinated Case Planning With All Parties 6. 6. Involved and Client Involved and Client Increased Numbers = Fine Tuning of Services Increased Numbers = Fine Tuning of Services 7. 7.

  6. Our Roles – – Quick Review Quick Review Our Roles Child Welfare Services Child Welfare Services Safety – Safety – Permanency Permanency – – Well Being Well Being   Participate In Plan Coordination and Participate In Plan Coordination and   Court Reviews Court Reviews Family Reunification Services Family Reunification Services   CALWORKs / WTW / WTW Resource Support Team CALWORKs Resource Support Team Determines If Case is Acceptable Determines If Case is Acceptable Completes Initial Assessment Completes Initial Assessment     Linkages Linkages Referral To Services Referral To Services   Completes RST Referral Completes RST Referral Participate In Plan Coordination and   Participate In Plan Coordination and   Participates in Plan Coordination Case Reviews Participates in Plan Coordination Case Reviews   Follow Up On RST Reports Monthly Reporting To WTW Follow Up On RST Reports Monthly Reporting To WTW    

  7. SB County Linkages Program Goals – – SB County Linkages Program Goals The Advantages of The Collaboration The Advantages of The Collaboration  Duplication Of Services Is Avoided Duplication Of Services Is Avoided   Smoother Referral Process Smoother Referral Process   Cost Savings To Child Welfare Services Cost Savings To Child Welfare Services   Increased Communication = Increased Increased Communication = Increased  “Success Success” ” In Case Plans In Case Plans “  Team Collaboration Is Documented Team Collaboration Is Documented  Throughout the Process Throughout the Process

  8. Who Is the Resource Support Team? Who Is the Resource Support Team?  ADMHS Program ADMHS Program   Funded By Our CalWORKs Mental Funded By Our CalWORKs Mental  Health/Substance Abuse Allocation To Health/Substance Abuse Allocation To Provide ADMHS Services to ALL ALL Welfare Welfare Provide ADMHS Services to To Work Clients To Work Clients

  9. RST Services RST Services  Substance Abuse Substance Abuse   Transitional Living Transitional Living   Mental Health Services Mental Health Services   Domestic Violence Intervention and Support Domestic Violence Intervention and Support   Re-Engagement Outreach Re-Engagement Outreach   Counseling Counseling   Crisis Intervention Crisis Intervention   Learning Disability Screening Learning Disability Screening   Life Skills Education Life Skills Education 

  10. The RST Process The RST Process Assessment – In House Coordination of Services W/Plan (Possibly With FTDC) Referral To Ancillary / Other Services Monthly Reporting To Welfare To Work as Part of the Process

  11. Santa Barbara County Santa Barbara County CWS Linkages Role CWS Linkages Role •Addresses the reasons that brought a family to the Addresses the reasons that brought a family to the • attention of the Court and CWS which were listed listed in the in the attention of the Court and CWS which were petition filed with the court. petition filed with the court. •Writes a case plan with the family that lists: Writes a case plan with the family that lists: • •Service objectives Service objectives • •Services expected to bring about the identified Services expected to bring about the identified • needed areas of change needed areas of change •Assist in family reunification Assist in family reunification by coordinating services with by coordinating services with • CalWORKs CalWORKs

  12. Santa Barbara County Santa Barbara County CWS Linkages Identified Cases CWS Linkages Identified Cases •Works with other assigned Works with other assigned CalWorks CalWorks, Welfare to Work , Welfare to Work • and Resource Support Team staff assigned to the case. and Resource Support Team staff assigned to the case. •Verifies coordination of service delivery Verifies coordination of service delivery • •Verifies that the combined case plans meet the clients Verifies that the combined case plans meet the clients • needs while not overwhelming the client needs while not overwhelming the client •Ensures that staff review client progress, identify client Ensures that staff review client progress, identify client • strengths and identify obstacles and solutions. strengths and identify obstacles and solutions.

  13. Jackie: A Case Study Jackie: A Case Study “Navigating Barriers - Navigating Barriers - “ Realizing Potential” ” Realizing Potential

  14. Jackie: A Case Study – – The Start The Start Jackie: A Case Study  Single Mother with One Child Single Mother with One Child   Originally a VFM case in 6/2009 Originally a VFM case in 6/2009 – – CBO Services CBO Services   Client Client ICT ICT’ ’s s – – Inter County Transfer - in 8/09 to Avoid Inter County Transfer - in 8/09 to Avoid  CWS services and other troubles CWS services and other troubles  Returned to SB County 2 Months later Returned to SB County 2 Months later   Child Detained by CWS in 12/09 Child Detained by CWS in 12/09 – – Age 1 at the time of Age 1 at the time of  removal - due to various issues removal - due to various issues  Determined to be AB429 Linkages Case Determined to be AB429 Linkages Case – – Active Active  CalWORKs at the time of removal CalWORKs at the time of removal  “ “Oldest Oldest” ” active Linkages case in SB County active Linkages case in SB County 

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