Lic Licence t to o Kill ill About accreditation issues and - - PowerPoint PPT Presentation

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Lic Licence t to o Kill ill About accreditation issues and - - PowerPoint PPT Presentation

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Lic Licence t to o Kill ill About accreditation issues and James Bond By Ko Scheele, k.scheele@owinsp.nl 1. From Russia with Love: The origin of accreditation 2. The World is Not Enough: Uniformity at INQAAHE and ENQA 3. The Man With the

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Lic Licence t to

  • Kill

ill

About accreditation issues and James Bond

By Ko Scheele, k.scheele@owinsp.nl

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k.scheele@owinsp.nl

  • 1. From Russia with Love: The origin of accreditation
  • 2. The World is Not Enough: Uniformity at INQAAHE and ENQA
  • 3. The Man With the Golden Gun: Bespoke or “one size fits all”?
  • 4. Dr No: Peers or more
  • 5. Golden Eye: The carpenter’s eye and other pointers for the working method
  • 6. A View to a Kill: The example of the Dutch trial accreditation
  • 7. Live and Let Die: The report
  • 8. For Your Eyes Only: Disclosure?
  • 9. Tomorrow Never Dies: About regular improvement
  • 10. The Living Daylights or Die Another Day?: Accreditation decisions
  • 11. The Spy Who Loved Me: Stimulatory supervisions

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

From Russia with Love

the origin of accreditation

  • Bologna Declaration
  • Accreditation as a hallmark on top of evaluation
  • US or Eastern Europe

Eastern European system: focus on meeting the basic quality standards. International experts: give more attention to improvements beyond this level.

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

The World is Not Enough

uniformity at INQAAHE and ENQA

  • Harmonisation and synergy vs. national initiatives
  • Comparability of systems vs. dramaturgical compliance

To ensure sufficient mutual trust. World Quality Register have been launched. This world standard is not enough.

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

The Man With the Golden Gun

bespoke or “one size fits all”

  • "One size fits all" vs. variety, atomisation and shopping
  • Ireland: quality assurance in each discipline

Are examples the first signs of a trend towards breaking away from "one size fits all"? Will off-the-peg quality assurance (Walther PPK) disappear to make way for the Golden Gun of the tailor-made alternative?

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

Dr No

peers or more

  • Important role of impartial experts or peers
  • “Panel evaluation relies heavily on the expertise of the members of the

visiting committee.”

It is not due to Dr No – who is, after all, smart enough to deliver the quality required - but rather because of the working method.

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

Golden Eye

the carpenter’s eye and other pointers for the working method

  • an orchestrated game: checklists vs. holistic approach
  • established standards and methods: perversion in the quality

assurance system

Education more than sum of all kinds of quality aspects Variation and surprise :

  • experimental or quasi-experimental designs for evaluation
  • longitudinal studies
  • triangulation including the use of mystery guests and

unobtrusive measures

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

A View to a Kill

lessons learned of Dutch trial accreditation

  • guidelines and standards led to a cumbersome process
  • clearly worded opinions
  • requirement: include previous inspections in the assessment

The quest for the Holy Grail of optimum quality assurance is more about smart systems than about large ones.

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

Live and Let Die

the report

The proof of the pudding is in the eating

  • stringent requirements for reporting:
  • all quality aspects should be covered
  • a compete array of information, analyses and judgement
  • experiences learn that analysis is the critical point

Pitfalls for accreditation: » The legitimacy of accreditation could be undermined when the reports are only validated. » In the case of direct yes/no decisions, there will be mounting pressure on institutions to act in strategic

  • terms. This will increase the risk of reports of declining

quality.

Rome 13-15 nov. 2003

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SLIDE 10

k.scheele@owinsp.nl

For Your Eyes Only

disclosure?

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

Tomorrow Never Dies

about regular improvement

Follow-up in higher quality assurance:

  • evaluation of process
  • Monitoring of improvement plans and activities
  • Monitoring of the effects of the improvement

Public reporting is one thing, but action to it is something completely different. Are sanctions taken?

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

The Living Daylights or Die Another Day?

In the Netherlands

  • Official warning as option: ‘scaring the living daylights out of her’
  • substantial improvement or “Die Another Day” scenario

Accreditation as a yes/no decision renders scenarios like above impossible. But the pressure on the system to make it possible increases.

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

The Spy Who Loved Me

stimulatory supervisions

Supervision of accreditation

  • supervision of the agency
  • Achievement of defined goals
  • Effectiveness of the system

Rome 13-15 nov. 2003

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k.scheele@owinsp.nl

Diamonds are forever

Quality of the highest level

Rome 13-15 nov. 2003