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Letshego Holdings Limited Group Interim Results 2020 Andrew Fening Okai Group Chief Executive Tuesday, 1 September 2020 AGENDA H A L F Y E A R R E V I E W 2 0 2 0 Plan 6 Update Financial Highlights DAS and MSE Operating


  1. Letshego Holdings Limited Group Interim Results 2020 Andrew Fening Okai Group Chief Executive Tuesday, 1 September 2020

  2. AGENDA H A L F Y E A R R E V I E W 2 0 2 0 Plan 6 Update Financial Highlights § DAS and MSE § Operating Environment § Digital Channels § COVID-19 Update § Deposit Growth § Financial Performance S T R A T E G I C O U T L O O K Transforming our business § Our Vision § 5 Strategic Conversations § Creating a future organisation 2

  3. Interim Results 2020: Key Messages Interim performance shows business resilience in a challenging economic environment and COVID-19 Our COVID-19 response prioritises the lives and livelihoods of our people, customers and communities Half Year dividend reiterates positive business outlook and focus on shareholder value Our vision is to become a world-class retail financial services organisation, empowering underserved customer segments Transformation plan is built around 5 Strategic Conversations within a clear 6-2-5 execution roadmap In 5 years, we aim to become a digitally-led business with 80% digital adoption and delivering ROE in excess of 20% Our future organisation will be enabled by Organisational Design efficiencies, Enterprise Agility and a Collaborative Culture 3

  4. AGENDA H A L F Y E A R R E V I E W 2 0 2 0 Plan 6 Update Financial Highlights § DAS and MSE § Operating Environment § Digital Channels § COVID-19 Update § Deposit Growth § Financial Performance S T R A T E G I C O U T L O O K Transforming our business § Our Vision § 5 Strategic Conversations § Creating a future organisation 4

  5. Economic outlook : Muted recovery as economic activity opens up and countries adapt to COVID-19 as a new normal IMF 2020 GDP Growth Outlook Sub Saharan Africa Monthly Outlook End Of 2020 Exchange Average Policy Interest Country Currency rate Inflation % Rate % Botswana BWP/USD 12.58 2.2 3.5 Uganda 3.50% Kenya 1.00% Ghana GHS/USD 5.97 8.6 14 Kenya KES/USD 107.78 5.5 6.75 Mozambique MZN/USD 75 4.42 10.25 Tanzania 2.00% Ghana 1.50 Mozambique 2.20% Nigeria NGN/USD 420 13.69 12.5 Nigeria - 5.40% South Africa ZAR/USD 18.15 3.4 3.25 Rwanda 3.50% Namibia -2.50 % Swaziland 0.90% Tanzania TZS/USD 2,400.00 4.17 6 Botswana -5.40% Lesotho - 5.20% Uganda UGX/USD 3,775.00 3.87 6.5 Source: International Monetary Fund Source: Bloomberg, Fitch Solutions. Last updated: July 7 2020 The outlook for 2020 for sub-Saharan Africa is considerably worse than was anticipated in April and subject to much uncertainty. Economic activity this year is now projected to contract by 3.2%, reflecting weaker external environment and measures to contain the COVID-19 outbreak. Growth is projected to recover to 3.4% in 2021 subject to the continued gradual easing of restrictions IMF revised growth forecasts for sub-Saharan Africa, with GDP now expected to decline by -3.2% in 2020 from -1.6% previously forecasted in April 2020. The most impacted economies will be Botswana, Nigeria, Lesotho and Namibia, whilst the least affected will be Rwanda, Uganda, Mozambique, Tanzania, Ghana, Kenya and Swaziland managing to avoid recessions. 5

  6. Economic recovery post lockdown has been uneven COVID impact on Letshego Footprint Active Recoveries Deaths Total Cases COVID impact better than expected. Mortality is low at 1% in Letshego countries (2% Tanzania for Africa) with a good recovery rate of 73% (76% for Africa) Lesotho Botswana Uganda We are seeing a steady rise in COVID-19 infections in markets that were initially low Rwanda (Lesotho, Botswana, Uganda, Rwanda, Mozambique, Eswatini and Namibia) Mozambique Respective governments responses to flatten the curve seem to be working very well. Eswatini Namibia Kenya Letshego’s Pandemic Response proactive and Ghana robust. Prioritising lives and livelihoods Nigeria W-Curve plans implemented. Compliance with National Health protocols 0 15,000 30,000 45,000 60,000 6 Source: CDC; John Hopkins

  7. Banking is among industries with the highest lost value, whereas most industries have recovered most of their share price drop Weighted average year-to-date local currency shareholder returns by industry in percent 1 . Width of bars is starting market cap in $ As of May 08 2020 Healthcare Facilities Advanced & Services Electronics Increase since Mar 23 through Automotive Transport & Logistics & Trading Remaining decline on May 08 & Assembly Infrastructure Healthcare Supplies Electric Power & Natural Gas Pharmaceuticals High Tech Commercial & Distribution Aerospace Telecom Apparel, Fashion, Conglo- Chemicals & Business Other Financial Healthcare Medical Consumer Defense & Luxury merates Agriculture Services Services Payors Technology Services 10 Air & Real Basic Consumer Food & Personal & 5 Travel Estate Materials Durables Beverage Office Goods Banks Oil & Gas Insurance Retail Media 0 -5 -10 -15 -20 -25 -30 Although Banking has lost 40% of its value, there is a wide variation between countries -35 -40 -45 -50 -55 1 Data set includes global top 5000 companies by market cap in 2019, excluding some subsidiaries, holding companies and companies who have delisted since 7 Source: Corporate Performance Analytics, S&CF Insights, S&P

  8. In this context, African banks are expected to face revenue decline of ~15-35% by 2021 Key insights Impact of COVID on banking revenue after risk cost %-change between 2019 and 2021 § Revenue after risk cost expected to decline by up Forecast as of May 27 to ~15-35% in the 4 main No. of COVID cases per 1 million people, as of May 12 th 2020 countries in scenario A1 Pre-Covid A3 (Virus contained) A1 (Virus resurgent) (virus recurrence) between 2019 and 2021 § Even in the more 29% moderate case with virus 18% containment (A3) revenue 14% 10% 1% 0% is expected to decline by up to ~5% in South Africa -5% -15% and ~3% in Morocco. -23% -24% Results show a persistent -29% -33% growth in Nigeria under this scenario § Nigeria and Kenya have significantly lower number of cases relative to their population, which South Africa Nigeria Kenya Morocco correlates partially with reduced impact of COVID ~183 ~24 ~14 ~175 8 Source: McKinsey Global Banking Pools

  9. Income Statement Highlights H1 2020 Net Interest Income Impairment Charge Profit before Tax H1 2020: P973mn H1 2020: P71mn H1 2020: P483mn H1 2019: P1.037mn H1 2019: P 117mn H1 2019: P 600mn 6% 39% 20% Cost to income Loan loss ratio Return on equity Cost to income Cost to income H1 2020 13% H1 2020 H1 2020 49% 1.4% H1 2020 H1 2020 49% 49% 2.5% H1 2019 17% H1 2019 H1 2019 41% H1 2019 H1 2019 41% 41% 9

  10. Income Statement Commentary H1 H2 Key Messages Change % 2020 2019 Net interest income better than expected against Net interest income 973 1,037 (6%) backdrop of COVID-19 impact in Q2, demonstrating business resilience Non funded income 90 183 (51%) NFI reduction due to lower transactional volumes , and Operating income 1,063 1,220 (13%) Namibia regulatory adjustment. NFI starting to show recovery in line with other business streams. Operating costs (510) (503) (1%) Operating Expenditure largely flat , increasing by only Pre - provision profits 553 717 (23%) 1%. Other Operating Expenditure down 6% year on year Expected credit losses (71) (117) 39% Credit impairment charge reduced by 39% , supported Profit before tax 483 600 (20%) by improvement in mobile loan impairments from P62million last year, to P2million this half year. Tax charge (205) (236) 13% ETR up to 42% from 39% at 31 December 2019, due Profit after tax 278 364 (24%) to lower profit before tax and prior year adjustments. Without prior year adjustments, ETR would have been 39%. Actual tax charge is down 13% Basic Earnings per 12.3 15.4 (20%) Share (thebe) 10

  11. DAS Business show resilience despite the pandemic Overall DAS Performance POST COVID New Customers YOY Growth Collection Rate YOY PBT 38% 8.5% 98% 9.6% (June 2019 – 36%) Net Loan Book (2019: 87%) Decline

  12. Challenging half for MSEs The MSE book we started growing from January to April this year is flat due to COVID 19 impact. Net loan book growth COVID 19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 YOY decline Decline in Net loan Book YOY PBT 25% 30% 3% 5% customer #s Disbursements Growth Decline 12

  13. Balance Sheet Highlights H1 2020 Total Assets Net Advances Customer deposits H1 2020: P10.6bn H1 2020: P9.3bn H1 2020: P499mn H1 2019: P10.4bn H1 2019: P9.1bn H1 2019: P306mn 2% 2% 63% Debt to Equity Dividend payout ratio Capital Adequacy 106% 30% 37% H1 2020 H1 2020 H1 2020 110% 25% 36% H1 2019 H1 2019 H1 2019 13

  14. Balance Sheet Highlights H1 2020 Total Assets Net Advances Customer deposits H1 2020: P10.6bn H1 2020: P9.3bn H1 2020: P499mn H1 2019: P10.4bn H1 2019: P9.1bn H1 2019: P306mn 2% 2% 63% Debt to Equity Dividend payout ratio Capital Adequacy 106% 30% 37% H1 2020 H1 2020 H1 2020 110% 25% 36% H1 2019 H1 2019 H1 2019 14

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