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LARRY JANES LARRY JANES GENERAL ONE CALL INFORMATION GENERAL ONE - PowerPoint PPT Presentation

LARRY JANES LARRY JANES GENERAL ONE CALL INFORMATION GENERAL ONE CALL INFORMATION EVENTS OF 2010 EVENTS OF 2010 WHATS WHATS NEW ? NEW ? LEGAL ASPECTS LEGAL ASPECTS SAFETY SAFETY Law was established in 1993 Law


  1. LARRY JANES LARRY JANES

  2. � GENERAL ONE CALL INFORMATION GENERAL ONE CALL INFORMATION � EVENTS OF 2010 EVENTS OF 2010 � WHAT’S WHAT’S NEW ? NEW ? � LEGAL ASPECTS LEGAL ASPECTS � SAFETY SAFETY

  3. � Law was established in 1993 Law was established in 1993 � Protect underground facilities from damage Protect underground facilities from damage � Protect excavators and the general public Protect excavators and the general public from injury or worse. from injury or worse.

  4. � Board of Directors Board of Directors � 11 Members Appointed by the Governor 11 Members Appointed by the Governor 9 Facility Operators Representing Different 9 Facility Operators Representing Different Utility Groups Utility Groups 2 Excavator Representatives 2 Excavator Representatives � Establish Laws and Administrative Rules Establish Laws and Administrative Rules � Establish rates to ensure self-funded operation Establish rates to ensure self-funded operation --No General Fund dollars used – --No General Fund dollars used – Pd by Utilities. d by Utilities. Service is FREE to excavators Service is FREE to excavators

  5. � Notify the center 48 hours before any Notify the center 48 hours before any excavation excavation � Few exceptions – Few exceptions – agricultural, gardening to a gricultural, gardening to a depth of 12”, ditch maintenance, digging in depth of 12”, ditch maintenance, digging in cemeteries, landfills & bar hole testing cemeteries, landfills & bar hole testing � Cannot dig before the start date and time Cannot dig before the start date and time

  6. � Routine – Routine – 21 calend 1 calendar ar day days � Emergency – Emergency – 2 hrs/4hrs or start time, hrs/4hrs or start time, whichever is later whichever is later � Modified –to correct tkt -notify ASAP – Modified –to correct tkt -notify ASAP – 48 hr 8 hr � Verification – Verification – when locate has not been done hen locate has not been done or other error is suspected - 2 hr/4 hr or other error is suspected - hr/4 hr response time response time � Remark or Respot – Remark or Respot – 24 hr response/excluding 4 hr response/excluding weekends and legal holidays weekends and legal holidays � Update – Update – extends tkt 21 days - xtends tkt 21 days - 48 hours to 48 hours to respond respond � Damage – Damage – 2 hrs/4 hrs to respond hrs/4 hrs to respond

  7. -Slow answer beginning the end of March -Slow answer beginning the end of March -Tuesday, July 13th announced 9/30 closing -Tuesday, July 13th announced 9/30 closing -Vendor Search began -Vendor Search began -Tentative KorTerra contract awarded Aug 13 -Tentative KorTerra contract awarded Aug 13 th th -8/16 – -8/16 – OCS announced doors to close 8/30 CS announced doors to close 8/30 -8/30 conversion – -8/30 conversion – 16 ½ 6 ½ days after tentative ays after tentative contract awarded contract awarded

  8. � E-Ticket System (formerly ONTRY) E-Ticket System (formerly ONTRY) Web-based interface Web-based interface Register to use Register to use http://sdticketentry.korterraweb.com/ http://sdticketentry.korterraweb.com/ CSR’s process tickets -- Within 2 hrs CSR’s process tickets -- Within 2 hrs confirmation email/fax receipt confirmation email/fax receipt Contact: Contact: ErikaHernandez@sd811.com ErikaHernandez@sd811.com 1-972-231-5497 1-972-231-5497

  9. � GeoRemote (formerly IBIS) GeoRemote (formerly IBIS) Moderate to high volume users Moderate to high volume users Uses same mapping as One Call center Uses same mapping as One Call center Process and transmit multiple tickets Process and transmit multiple tickets Immediate Email/Fax confirmation Immediate Email/Fax confirmation Short training session is required Short training session is required Contact: Contact: ShakheanaFields@sd811.com ShakheanaFields@sd811.com Brandontruly@sd811.com Brandontruly@sd811.com 1-972-231-5497 1-972-231-5497

  10. � MSAM = Tool to view and change facility MSAM = Tool to view and change facility information – information – expand or reduce area on line xpand or reduce area on line � Secure – Secure – only designated staff can submit nly designated staff can submit changes changes � Free service Free service � MSAM-SD.korterraweb.com MSAM-SD.korterraweb.com � Contact: Contact: Shakheanafields@sd811.com Shakheanafields@sd811.com Brandontruly@sd811.com Brandontruly@sd811.com 1-972-231-5497 1-972-231-5497

  11. � New look as of Friday, 1/28/2011 New look as of Friday, 1/28/2011 � Search locate tickets by ticket number or Search locate tickets by ticket number or address address � 30 day search window 30 day search window

  12. � KorWeb is a ticket management system KorWeb is a ticket management system � -Search ticket completions -Search ticket completions � -Map view – -Map view – pinpoint tickets by location inpoint tickets by location � - View tickets via Satellite view iew tickets via Satellite view � Automatic ticket routing and dispatch Automatic ticket routing and dispatch � Text msgs to locators for Emergency Tkts Text msgs to locators for Emergency Tkts � Free service Free service � www.Korterr www.Korterra.com/sdoc .com/sdoc

  13. � SB 90 – SB 90 – Bar Hole Leak Test Detection ar Hole Leak Test Detection � Provides an exception from One Call Provides an exception from One Call notification requirements to natural gas notification requirements to natural gas operators in emergency situations operators in emergency situations

  14. � SDARW introduced SB 125 – SDARW introduced SB 125 – One Call Board ne Call Board supported - supported - A complaint alleging a violation of any statute, except 49-7A-12, or alleging a violation of any rule of the Statewide One- Call Notification Board shall be brought, not later than ninety days after the discovery of the alleged violation, but in no case may the complaint be brought more than one year after the date of the alleged violation – Previous time was 90 days of alleged violation

  15. � Petition by SDARW for clarification Petition by SDARW for clarification � Ruled October 7, 2010 Ruled October 7, 2010 � Regardless of depth, it is a violation of 49- Regardless of depth, it is a violation of 49- 7A-8 to bury an underground facility within 7A-8 to bury an underground facility within 18” 18” horizontally on either side from the horizontally on either side from the markings of an existing underground facility markings of an existing underground facility if the existing facility is not first exposed if the existing facility is not first exposed with with hand tools or other board approved non- hand tools or other board approved non- invasive method invasive method

  16. � Although it is not required, South Dakota Although it is not required, South Dakota statutes and administrative rules allow a statutes and administrative rules allow a facility operator to mark the outside edge of facility operator to mark the outside edge of its facility and further mark with spray paint its facility and further mark with spray paint or flags the center of the pipe to ensure an or flags the center of the pipe to ensure an excavator maintains a minimum clearance of excavator maintains a minimum clearance of 18” 18” from the markings on both sides of the from the markings on both sides of the outside edge outside edge

  17. � June 7, 2010 – June 7, 2010 – Johnson County, Texas – ohnson County, Texas – 3 workers workers installing a 30 ft pole hit 36” installing a 30 ft pole hit 36” gas line as line – 3 workers workers missing – missing – 5 more taken to more taken to hospital. hospital. � Sept 10, 2010 – Sept 10, 2010 – Richfield Mn. – ichfield Mn. – House ouse explosion – explosion – Construction work nearby. onstruction work nearby. � Nov 9, 2010 – Nov 9, 2010 – Tioga, ND – ioga, ND – vibratory plow ibratory plow placing electrical service struck a natural gas placing electrical service struck a natural gas line – line – 30 year old worker thrown 100 ft. - 0 year old worker thrown 100 ft. - killed. killed.

  18. � Feb 11, 2010 – Feb 11, 2010 – Sioux Falls – ioux Falls – Digging above igging above 14”, 360 PSI High Pressure Gas Line – 14”, 360 PSI High Pressure Gas Line – No o Locates Locates � August 31, 2010 – August 31, 2010 – Mitchell – itchell – No Locates – o Locates – Gas Lines hit – Gas Lines hit – 20 PSI and 85 PSI – 20 PSI and 85 PSI – Two homes wo homes evacuated – evacuated – Street closed treet closed � November 19, 2010 – November 19, 2010 – Watertown – atertown – digging igging prior to start date on ticket – prior to start date on ticket – 60 PSI Gas, 0 PSI Gas, 120V, 240V, & 7200V electrical damaged – 120V, 240V, & 7200V electrical damaged – Operator not notified of damage. Operator not notified of damage.

  19. � National advertising – National advertising – Common Ground ommon Ground Alliance Alliance � Governor’s Proclamation Governor’s Proclamation � Remind excavators – Remind excavators – Professional and Home rofessional and Home Do-It-Yourselfers Do-It-Yourselfers to Call 811 Before Digging to Call 811 Before Digging

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