LARRY JANES LARRY JANES GENERAL ONE CALL INFORMATION GENERAL ONE - - PowerPoint PPT Presentation

larry janes larry janes general one call information
SMART_READER_LITE
LIVE PREVIEW

LARRY JANES LARRY JANES GENERAL ONE CALL INFORMATION GENERAL ONE - - PowerPoint PPT Presentation

LARRY JANES LARRY JANES GENERAL ONE CALL INFORMATION GENERAL ONE CALL INFORMATION EVENTS OF 2010 EVENTS OF 2010 WHATS WHATS NEW ? NEW ? LEGAL ASPECTS LEGAL ASPECTS SAFETY SAFETY Law was established in 1993 Law


slide-1
SLIDE 1

LARRY JANES LARRY JANES

slide-2
SLIDE 2

GENERAL ONE CALL INFORMATION

GENERAL ONE CALL INFORMATION

EVENTS OF 2010

EVENTS OF 2010

WHAT’S

WHAT’S NEW ? NEW ?

LEGAL ASPECTS

LEGAL ASPECTS

SAFETY

SAFETY

slide-3
SLIDE 3

Law was established in 1993

Law was established in 1993

Protect underground facilities from damage

Protect underground facilities from damage

Protect excavators and the general public

Protect excavators and the general public from injury or worse. from injury or worse.

slide-4
SLIDE 4

Board of Directors

Board of Directors

11 Members Appointed by the Governor

11 Members Appointed by the Governor 9 Facility Operators Representing Different 9 Facility Operators Representing Different Utility Groups Utility Groups 2 Excavator Representatives 2 Excavator Representatives

Establish Laws and Administrative Rules

Establish Laws and Administrative Rules

Establish rates to ensure self-funded operation

Establish rates to ensure self-funded operation

  • -No General Fund dollars used –
  • -No General Fund dollars used – Pd by Utilities.

d by Utilities. Service is FREE to excavators Service is FREE to excavators

slide-5
SLIDE 5

Notify the center 48 hours before any

Notify the center 48 hours before any excavation excavation

Few exceptions –

Few exceptions – agricultural, gardening to a gricultural, gardening to a depth of 12”, ditch maintenance, digging in depth of 12”, ditch maintenance, digging in cemeteries, landfills & bar hole testing cemeteries, landfills & bar hole testing

Cannot dig before the start date and time

Cannot dig before the start date and time

slide-6
SLIDE 6

Routine –

Routine – 21 calend 1 calendar ar day days

Emergency –

Emergency – 2 hrs/4hrs or start time, hrs/4hrs or start time, whichever is later whichever is later

Modified –to correct tkt -notify ASAP –

Modified –to correct tkt -notify ASAP – 48 hr 8 hr

Verification –

Verification – when locate has not been done hen locate has not been done

  • r other error is suspected -
  • r other error is suspected - 2 hr/4 hr

hr/4 hr response time response time

Remark or Respot –

Remark or Respot – 24 hr response/excluding 4 hr response/excluding weekends and legal holidays weekends and legal holidays

Update –

Update – extends tkt 21 days - xtends tkt 21 days - 48 hours to 48 hours to respond respond

Damage –

Damage – 2 hrs/4 hrs to respond hrs/4 hrs to respond

slide-7
SLIDE 7
  • Slow answer beginning the end of March
  • Slow answer beginning the end of March
  • Tuesday, July 13th announced 9/30 closing
  • Tuesday, July 13th announced 9/30 closing
  • Vendor Search began
  • Vendor Search began
  • Tentative KorTerra contract awarded Aug 13
  • Tentative KorTerra contract awarded Aug 13th

th

  • 8/16 –
  • 8/16 – OCS announced doors to close 8/30

CS announced doors to close 8/30

  • 8/30 conversion –
  • 8/30 conversion – 16 ½

6 ½ days after tentative ays after tentative contract awarded contract awarded

slide-8
SLIDE 8

E-Ticket System (formerly ONTRY)

E-Ticket System (formerly ONTRY) Web-based interface Web-based interface Register to use Register to use http://sdticketentry.korterraweb.com/ http://sdticketentry.korterraweb.com/ CSR’s process tickets -- CSR’s process tickets -- Within 2 hrs Within 2 hrs confirmation email/fax receipt confirmation email/fax receipt Contact: Contact: ErikaHernandez@sd811.com ErikaHernandez@sd811.com 1-972-231-5497 1-972-231-5497

slide-9
SLIDE 9

GeoRemote (formerly IBIS)

GeoRemote (formerly IBIS) Moderate to high volume users Moderate to high volume users Uses same mapping as One Call center Uses same mapping as One Call center Process and transmit multiple tickets Process and transmit multiple tickets Immediate Email/Fax confirmation Immediate Email/Fax confirmation Short training session is required Short training session is required Contact: Contact: ShakheanaFields@sd811.com ShakheanaFields@sd811.com Brandontruly@sd811.com Brandontruly@sd811.com 1-972-231-5497 1-972-231-5497

slide-10
SLIDE 10

MSAM = Tool to view and change facility

MSAM = Tool to view and change facility information – information – expand or reduce area on line xpand or reduce area on line

Secure –

Secure – only designated staff can submit nly designated staff can submit changes changes

Free service

Free service

MSAM-SD.korterraweb.com

MSAM-SD.korterraweb.com

Contact:

Contact: Shakheanafields@sd811.com Shakheanafields@sd811.com Brandontruly@sd811.com Brandontruly@sd811.com 1-972-231-5497 1-972-231-5497

slide-11
SLIDE 11

New look as of Friday, 1/28/2011

New look as of Friday, 1/28/2011

Search locate tickets by ticket number or

Search locate tickets by ticket number or address address

30 day search window

30 day search window

slide-12
SLIDE 12

KorWeb is a ticket management system

KorWeb is a ticket management system

  • Search ticket completions
  • Search ticket completions
  • Map view –
  • Map view – pinpoint tickets by location

inpoint tickets by location

  • View tickets via Satellite view

iew tickets via Satellite view

Automatic ticket routing and dispatch

Automatic ticket routing and dispatch

Text msgs to locators for Emergency Tkts

Text msgs to locators for Emergency Tkts

Free service

Free service

www.Korterr

www.Korterra.com/sdoc .com/sdoc

slide-13
SLIDE 13

SB 90 –

SB 90 – Bar Hole Leak Test Detection ar Hole Leak Test Detection

Provides an exception from One Call

Provides an exception from One Call notification requirements to natural gas notification requirements to natural gas

  • perators in emergency situations
  • perators in emergency situations
slide-14
SLIDE 14

SDARW introduced SB 125 –

SDARW introduced SB 125 – One Call Board ne Call Board supported - supported - A complaint alleging a violation

  • f any statute, except 49-7A-12, or alleging

a violation of any rule of the Statewide One- Call Notification Board shall be brought, not later than ninety days after the discovery of the alleged violation, but in no case may the complaint be brought more than one year after the date of the alleged violation – Previous time was 90 days of alleged violation

slide-15
SLIDE 15

Petition by SDARW for clarification

Petition by SDARW for clarification

Ruled October 7, 2010

Ruled October 7, 2010

Regardless of depth, it is a violation of 49-

Regardless of depth, it is a violation of 49- 7A-8 to bury an underground facility within 7A-8 to bury an underground facility within 18” 18” horizontally on either side from the horizontally on either side from the markings of an existing underground facility markings of an existing underground facility if the existing facility is not first exposed if the existing facility is not first exposed with with hand tools or other board approved non- hand tools or other board approved non- invasive method invasive method

slide-16
SLIDE 16

Although it is not required, South Dakota

Although it is not required, South Dakota statutes and administrative rules allow a statutes and administrative rules allow a facility operator to mark the outside edge of facility operator to mark the outside edge of its facility and further mark with spray paint its facility and further mark with spray paint

  • r flags the center of the pipe to ensure an
  • r flags the center of the pipe to ensure an

excavator maintains a minimum clearance of excavator maintains a minimum clearance of 18” 18” from the markings on both sides of the from the markings on both sides of the

  • utside edge
  • utside edge
slide-17
SLIDE 17

June 7, 2010 –

June 7, 2010 – Johnson County, Texas –

  • hnson County, Texas – 3

workers workers installing a 30 ft pole hit 36” installing a 30 ft pole hit 36” gas line as line – 3 workers workers missing – missing – 5 more taken to more taken to hospital. hospital.

Sept 10, 2010 –

Sept 10, 2010 – Richfield Mn. – ichfield Mn. – House

  • use

explosion – explosion – Construction work nearby.

  • nstruction work nearby.

Nov 9, 2010 –

Nov 9, 2010 – Tioga, ND – ioga, ND – vibratory plow ibratory plow placing electrical service struck a natural gas placing electrical service struck a natural gas line – line – 30 year old worker thrown 100 ft. - 0 year old worker thrown 100 ft. - killed. killed.

slide-18
SLIDE 18

Feb 11, 2010 –

Feb 11, 2010 – Sioux Falls – ioux Falls – Digging above igging above 14”, 360 PSI High Pressure Gas Line – 14”, 360 PSI High Pressure Gas Line – No

  • Locates

Locates

August 31, 2010 –

August 31, 2010 – Mitchell – itchell – No Locates –

  • Locates –

Gas Lines hit – Gas Lines hit – 20 PSI and 85 PSI – 20 PSI and 85 PSI – Two homes wo homes evacuated – evacuated – Street closed treet closed

November 19, 2010 –

November 19, 2010 – Watertown – atertown – digging igging prior to start date on ticket – prior to start date on ticket – 60 PSI Gas, 0 PSI Gas, 120V, 240V, & 7200V electrical damaged – 120V, 240V, & 7200V electrical damaged – Operator not notified of damage. Operator not notified of damage.

slide-19
SLIDE 19

National advertising –

National advertising – Common Ground

  • mmon Ground

Alliance Alliance

Governor’s Proclamation

Governor’s Proclamation

Remind excavators –

Remind excavators – Professional and Home rofessional and Home Do-It-Yourselfers Do-It-Yourselfers to Call 811 Before Digging to Call 811 Before Digging

slide-20
SLIDE 20

SD One Call Website: onecall.sd.gov

SD One Call Website: onecall.sd.gov

Public Utilities Commission: puc.sd.gov

Public Utilities Commission: puc.sd.gov

  • CALL BEFORE YOU DIG

CALL BEFORE YOU DIG 1-800-781-7474 1-800-781-7474 811 (Instate) 811 (Instate)

Email addres

Email address: exedir@sdonecall.com s: exedir@sdonecall.com

slide-21
SLIDE 21

LET’S ALL

LET’S ALL DO OUR PART TO “KEEP OUR DO OUR PART TO “KEEP OUR COMMUNITIES AND STATE A SAFE PLACE TO COMMUNITIES AND STATE A SAFE PLACE TO LIVE AND WORK”. LIVE AND WORK”.