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Kitcheners Stormwater Utility Nick Gollan, C.E.T. City of Kitchener TRIECA Conference March 26, 2012 Presentation Agenda 1. Stormwater Funding Review 2. Stormwater Rate 3. Stormwater Credit Policy 4. Lessons Learned 5. Recognition


  1. Kitchener’s Stormwater Utility Nick Gollan, C.E.T. City of Kitchener TRIECA Conference March 26, 2012

  2. Presentation Agenda 1. Stormwater Funding Review 2. Stormwater Rate 3. Stormwater Credit Policy 4. Lessons Learned 5. Recognition

  3. What is SWM? • Flood control structures ensure public safety. • Effective drainage conveys overland flows to prevent property damage. • Water quality facilities protect aquatic and terrestrial habitat. • Infiltration facilities protect source water ensuring a safe drinking water supply. • Erosion protection to stabilize slopes, affecting public and private property.

  4. Kitchener Ontario • 1 hour west of Toronto • Population – 229,400 • Local municipal council within the two tier Region of Waterloo • Grand River Watershed

  5. Stormwater System • 137 square kilometres • 100 km open watercourses • 700 km of sewers • 10000 catchbasins • 100 SWM ponds $265M of SWM Assets (2011)

  6. Current and Typical Challenges • Growth and development pressures • Inadequate inspection & maintenance • Inadequate drainage systems • Flooding and erosion hazards • Pavement damage • Heightened regulatory requirements • Noticeable change in pattern of storm events • Increased liability • Frequent backyard and basement flooding claims

  7. STORMWATER FUNDING REVIEW

  8. Review Process • Kitchener and Waterloo worked collaboratively, as part of a shared services initiative. • AECOM partnered with CDM to assist Waterloo and Kitchener. • Stormwater Management Feasibility Study was started in 2004. – Part 1 - Service Level Study - investigated current and future anticipated stormwater expenditures. – Part 2 - Funding Mechanism Review - an equitable, self-supporting, and dedicated funding mechanism • Study recommendations adopted by Council in October 2009.

  9. Service Level Study Capital Capital Projects Projects Emergency Emergency Operations / Operations / Sustainable Service Response Response Maintenance Maintenance Level = $ 13.0M Stormwater Stormwater Stormwater Stormwater Management Management Management Management $4.1M Administration / Administration / Public Involvement Public Involvement Enforcement Enforcement Programs Programs INCREASE Engineering / Engineering / Finance Finance Support Services Support Services Current Service Level = $ 8.9M

  10. Funding Mechanism Review • Stormwater has historically been taxpayer funded. • Inconsistent funding source – competition for funding. • Inequality = amount property owners pay through property taxes vs. amount of service they use. • Residential property taxpayers subsidize tax exempt properties and large commercial/industrial properties. • As stormwater management budget requirements continue to grow so does this inequity. • Four funding options were reviewed which identified strengths, weaknesses and potential costs to ratepayers.

  11. Funding Methodology Comparison Tax Exempt Incentives for Dedicated Fair & Property On-Site Funding Effort to Funding Equitable Method Contrib- Stormwater Administrate Source Allocation utions Management 1. Stormwater Yes Yes Yes Yes High Rate Low/ 2. Dedicated Yes No No No Tax Levy Medium Partly - if 3. Stormwater Yes Yes Possibly Medium Flat Fee tiered No No No No Low 4. Status Quo

  12. Council Approval (June 2010) • Reduce tax-supported base budgets implemented in fiscal 2011 … shift costs to the stormwater utility • $4M increase to the annual capital and operating budget • Rate schedule effective January 1, 2011 • Develop a stormwater credit policy, including residential credits • Addresses inequity - 18% cost shift from residential sector to non-residential sector • Addresses fairness - rate structure based on impervious area measurements

  13. Rate Structure Benefits • Dedicated funding source that allows for sustainability, flexibility and adaptability to respond to issues such as climate change • Based on the user’s amount of runoff contribution as opposed to property value • Includes all contributors to the stormwater system • Potential incentive to reduce stormwater runoff and pollutant discharge (i.e. installation of green roofs, rain barrels, etc.) • Creates awareness of stormwater and importance of managing stormwater

  14. STORMWATER RATE

  15. Common Billing Unit Methods 0% • Flat Fee • Runoff Coefficient • Intensity of Development Factor Level of Effort • Residential Flat Rate Accuracy – Equivalent Residential Unit (ERU) – Single Family Unit (SFU) • Tiered Residential Rate • Level-of-Service / Geography Base • Impervious Area Measurements (all properties, each year) 100%

  16. Calculation Methodology Stormwater rate based on measured impervious area: • Driveways & parking areas (but not public right-of-way) • Building footprint (rooftop area) • Other hard surfaces (patios, sidewalks, private roads, etc.)

  17. Single Family Unit (SFU) Methodology 1 billing unit per single  Single Unit Res. detached home  Multi-Unit Res.  Condominiums fractional billing units per non- single residential dwelling  Townhouses units  Governmental Parcel Impervious Area  Commercial = Units  Institutional SFU Base Area*  Industrial * SFU = Single Family Unit * 2010 Kitchener SFU Base Area: 259 m 2 (2,900 ft 2 )

  18. Single Family Unit (SFU) Methodology SFU = Single Family Unit 3 patio 2 patio 1 patio Small Single Detached Average Single Detached Large Single Detached 168 m 2 = 0.6 SFU 259 m 2 = 1.0 SFU 344 m 2 = 1.3 SFU Pavement club house Road Non-Residential Multi-Unit Residential Parking Office Impervious Area 1 Dwelling Unit = Building Units = 0.2 - 1.0 SFU SFU Area Parking Road 4 5

  19. Rate Table (March 2012)

  20. Revenue Distribution Current Tax Levy 25.9% Non-Residential 74.1% Residential Proposed Rate (18% shift) 43.8% Non-Residential 56.2% Residential

  21. Single Detached Medium Building Footprint: 226 m 2 Monthly Charge: $9.73 Annual Charge: $116.76 Rate Code 2

  22. Multi-Residential (>5 units) No. of Dwelling Units: 6 Unit Charge: $1.95 Monthly Charge: $11.70 Annual Charge: $140.40 Rate Code 7

  23. Non-Res Medium Low Impervious Area: 2,452 m 2 Monthly Charge: $130.43 Annual Charge: $1565.16 Rate Code 10

  24. Non-Res Largest Impervious Area: 74,336 m 2 Monthly Charge: $1,980.91 Annual Charge: $23,770.92 Rate Code 13

  25. Billing System Implementation 1. Update GIS impervious area mapping and estimates. 2. Assign SWM rate type codes from approved rate schedule to properties. 3. Link GIS data to City billing records to assign a rate code and monthly billing amount. 4. Finalize master stormwater billing file data. 5. Incorporate into the City’s corporate tax and utility billing system (CIS). 6. Prepare procedures manual to maintain the master billing data file. 7. Develop comprehensive communications strategy. 8. First SWM utility bills issued in February 2011.

  26. Public Communication … investment in source water … protecting the environment … consistency in our billing rules http://www.kitchener.ca/stormwater

  27. Public Awareness of Stormwater Utility Bills 350 8 Budget 300 Approval 250 # Customer Inquirie Spring 200 Break 4 150 100 First Utility Bills Issued 50 0 0 Feb 7 ‐ 11 Feb 14 ‐ Feb 22 ‐ Feb 28 ‐ Mar 7 ‐ Mar 14 ‐ Mar 21 ‐ Mar 28 ‐ 18 25 Mar 4 11 18 25 Apr 1 Customer inquiries to customer 47 194 272 329 223 123 140 104 service centre 10 35 50 73 51 30 30 20 Customer inquiries escalated to engineering division 3 3 5 7 4 1 0 1 Newspaper articles about city budget deliberations

  28. STORMWATER CREDIT POLICY

  29. Development Process • Joint initiative between City of Kitchener & Waterloo • Environmental Assessment Framework (MEA) • Public Consultation is a key component of approach – Community survey performed by the UW Survey Research Centre – Public Feedback Sessions/Openhouses – Website Information & Feedback – Detailed Analysis of Existing BMPs and Future Trends (LID)

  30. SWM Credits Purpose • Customers/Residents Perspective – Incentives to implement on-site controls – Financial benefit to properties with reduced impact = fairness & equity in rate model • Municipal Perspective – Reduced contributions of runoff and pollutant loading – Supports the City’s stormwater management policies and water quality initiatives – Provides potential future cost savings & benefits • Natural Environment Perspective – Improved water quality and runoff management = less erosion & better aquatic habitat – Greater resiliency to adjust to climate change impacts

  31. SWM Credit Policy Development • Review and collect background information • Develop policy alternatives • Present policy alternatives to public (September 2011) • Conduct impact analysis of alternatives • Evaluate policy alternatives • Present preferred alternative to public (November 2011) • Seek Council approval of proposed policy (January 2012)

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