KANE COUNTY MORTGAGE FORECLOSURE MEDIATION STABI LI ZI NG H OM - PowerPoint PPT Presentation

KANE COUNTY MORTGAGE FORECLOSURE MEDIATION STABI LI ZI NG H OM ES IN KANE COUN TY

INTRODUCTION Objectives 1. Reduce procedural burden on lenders, homeowners, and taxpayers. 2. Ensure equal access to justice for all populations. 3. Reduce the impact of foreclosure on lenders and communities.

PROGRAM DEVELOPMENT • Review of mandatory documents • Redrafted for accessibility and clarity. • Digital document management • Orders and reports are submitted digitally, reducing cost and delay. • Court protocols to improve communication and efficiency. • Developing best practices for Mediation and mediators across the county.

JUDICIAL ACCESS Demographics Race/Ethnicity # Homeowners % American Indian 2 .56% Asian 8 2.26% Black/African 13 3.67% American Latino/Hispanic 97 27.40% White, Not 157 44.35% Hispanic Not Reported 71 20.06%

SPANISH SPEAKERS • Population • Kane County ~27% Hispanic/Latino • 27.4% of participants are Hispanic/Latino • Challenges • Fraud • Participation challenges - Loss mitigation process • Other external impediments

2014 TRENDS Cases Filed (as of 9/30) Total Filed Served in % served Mediation 1327 319 24% Analysis – • 43% drop in filings from 2013 • Increase in participation from 15% in April to 24% in September - outreach. *

KANE COUNTY Total Filings Jan. 1 - Sep. 30

KANE COUNTY Cases that Contacted the Program Jan. 1 – Sep. 30

KANE COUNTY Percentage that Contacted the Program Jan. 1 – Sep. 30

MEDIATION RESULTS Total Filings (1/2/14 – 9/30/14) 1327 % Entered Mediation Program 319 24.0% Cases Closed 197 61.7% Outcomes of Closed Cases Modified Mortgage 36 19.7% Short Sale 11 5.5% Reinstatement 7 3.5% Returned to Court – no agreement 16 8.1% Returned to court – Program not 137 69.5% completed

RESULTS CONT. Satisfaction % responding satisfied or very satisfied* Were you satisfied with the 87.3% overall experience Were you satisfied with the 79.2% outcome? Did the mediator treat you 94.6% fairly? *Respondents include Homeowners and Lenders Representative

COMMENTS Homeowners: “What did you like about the mediation process?” “Everything was perfect.” “I appreciate the opportunity for a second chance and the opportunity to ask questions amongst all parties involved. The Mediator actually made me more at ease.” “Thank you for saving my home, I couldn’t have done it without you. God bless you.”

COMMENTS CONT. Attorneys: “What made mediation effective?” “The cooperation among parties.” “The mediator was very well informed and familiar with chancery cases and different types of loans.” “The mediator was very neutral and listed to both sides.” “Both parties were able to express their concerns and what the options were.”

WEBSITE Residential Mortgage Foreclosure Mediation web site: www.illinois16thjudicialcircuit.org/foreclosuremediation.aspx RSI’s web site: www.aboutrsi.org RSI’s Court ADR Resource Center: www.courtadr.org