It is My Job to Understand Cultural Competency For Professionals - - PowerPoint PPT Presentation

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It is My Job to Understand Cultural Competency For Professionals - - PowerPoint PPT Presentation

It is My Job to Understand Cultural Competency For Professionals Presenters: Jada McNair Elliott, MSW, LMSW And Heather Merritt, MSW, LCSW JXME Compass: Where are You? Defining Cultural Competence Our Definitions Barriers we as Hospice


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SLIDE 1

It is My Job to Understand

Cultural Competency For Professionals Presenters: Jada McNair Elliott, MSW, LMSW And Heather Merritt, MSW, LCSW

JXME

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SLIDE 2

Compass: Where are You?

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SLIDE 3

Defining Cultural Competence

Our Definitions

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SLIDE 4

Barriers we as Hospice Care Professionals Face

  • 1. Lack of diversity in healthcare’s leadership

and workforce

  • 2. Systems of Care poorly designed to meet

the needs of diverse populations

  • 3. Poor Communication between providers

and patients of differerent racial, ethnic,

  • r cultural backgrounds
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SLIDE 5

Change Language

 We need to learn terms and language that

is not insulting to other cultures

 Ask questions about cultural norms with

the effort to learn people that live differently

 Communicate ideas and differences  Every Culture has a Strong Skill set to

bring to Team

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Change Locations

 Cross Cultural Engagement: To actively

pursue activities that are the cultural norm for another ethnic group.

 Create Activities that other team

members participate in activities that are not their cultural norms:

 More African Americans on golf course

more Executives on Basketball Court

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SLIDE 7

Challenge Norms

 Boundaries are good but with careful

trepidation they can be crossed

 Diversify your Life Portfolio  Meet Individuals where they are  Create Strong Recreational Programs

(game days)

 Encourage off site integrated events

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Interventions

 Team Captains  Company Events  Equal Pay for Staff  Leadership that reflects the Diversity of

Community they serve

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SLIDE 9

Cultural Competency Training Questions and Comments