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ISTA 6-Amazon Packaging Solutions 1 Table of Contents o - - PowerPoint PPT Presentation
ISTA 6-Amazon Packaging Solutions 1 Table of Contents o - - PowerPoint PPT Presentation
ISTA 6-Amazon Packaging Solutions 1 Table of Contents o Introduction to E-Commerce & Amazon o Amazon Fulfillment Process & Requirements o Amazon Tier Certification Types o About the APASS Network o ISTA-6 Testing Information o Common
Table of Contents
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- Introduction to E-Commerce & Amazon
- Amazon Fulfillment Process & Requirements
- Amazon Tier Certification Types
- About the APASS Network
- ISTA-6 Testing Information
- Common Packaging Problems
- Step-By-Step Testing Process
- Testing Best Practices & Reasons for Failure
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E-Commerce
- Global E-Commerce sales will reach $4.8 trillion by 2021
- E-commerce share of total retail sales will be 17.5% by
2021
- Online shoppers have an average of 19 transactions/year
- E-Commerce has experienced unprecedented growth and
is expected to continue growing exponentially in the future
Courtesy of Statistica
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Amazon
- Most popular online store in North America
- Over 50% of all online product searches begin at
Amazon.com
- 232 billion in net sales and over 10 billion in net income
- Currently ranked as the most valuable brand in the
world
Courtesy of Statistica
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Acronyms
- APASS - Amazon Packaging Support and Supplier Network
- ASIN - Amazon StandardIdentification Number
- FFP – Frustration-Free Packaging
- PFP – Prep-Free Packaging
- OB – Overbox
- SIOC – Ships in Own Container
- FBA – Fulfillment by Amazon
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Fulfillment by Amazon (FBA) Process
Courtesy of Amazon
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Amazon Packaging Certification Types
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Amazon Packaging Certification Guidelines
- Visit Amazon Vendor
Central or Amazon Seller Central for guideline documentation
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Frustration-Free Packaging (FFP) Example
Courtesy of Amazon
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Ships In Own Container (SIOC) Example
Courtesy of Amazon
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Amazon Prep-Free Packaging (PFP) Overbox (OB) Example
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Package Certification Benefits
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Fulfillment By Amazon Service Costs
- Order handling
- Pick and pack
- Weight handling
- Storage fees
- Additional costs if a product is not certified
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ISTA 6-Amazon Test Standards
- Worked with ISTA (International Safe Transit Association)
to develop ISTA 6 project series
- Standardized, repeatable test series
- Increase confidence product will arrive undamaged
- Create less waste
- Provide validity to packaging design
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APASS
- Amazon Packaging Support and Supplier Network(APASS)
– Network of third-party partners able to design, test & supply packaging approved by Amazon – Designed to help sellers, vendors, and manufacturers certify their products in the Amazon network
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ISTA 6-Amazon-Overbox (OB)
- OB = Overbox for PFP (typical Amazon brown boxes)
- For overbox shipments 70lbs orless
➢Similar to ISTA 3A
- Two test configurations
➢Single item shipment ➢Multiple item shipment
- Correct sized overbox
- Dunnage, fill, and cushioning
➢Air pillows ➢Hazard boxes
- Tape placement
- Item orientation
➢Damage prone area facing thecorner
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Overbox (OB) Test Sequence
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ISTA-6 Amazon Ships In Own Container (SIOC)
- For FFP and SIOC
- Test Types Determined by weight and girth
➢Type A-C: Parcel ➢Type D-F: LTL (Less-Than-Truckload) ➢Type G-H: TV (new for 2018)
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Test Type Determination
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Type G and H TVs (New for 2018)
- Test standard updated to protect
against damaged products observed by Amazon
- Most TVs will go through Type G
testing
- Do not catch samples during drop
testing
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Acceptance Criteria for ISTA Tests
- Must be defined and agreed upon before testingstarts
- Vendor/Seller must decide what isacceptable
- Product damage (broken product)
- No leaks allowed if a product is liquid
- End customer perspective
- Ref: Amazon Packaging CertificationGuidelines
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Why Test With Crownhill Packaging?
- ISTA Certified TestingLaboratory
full of state-of-the-art equipment
- Precise knowledge on what
ASINs need (and don’t need) testing
- Continuous communications
with your organization throughout the testing process
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Common Packaging Problems
- Working within Amazon requirements
- Deciding on best package classification for the
product
- Damage to the product during shipment
- The package opens during shipment
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Amazon Packaging Certification Guidelines
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Crownhill Solutions
- Crownhill Packaging is a full-service custom
packaging designer, fabricator, and supplier
- A member of the Amazon Packaging Support and
Supplier Network (APASS)
- Heavy emphasis on a cooperative approach to
packaging issues and specialized solutions
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Crownhill Packaging As An APASS Partner
- Crownhill Packaging has a dedicated APASS Team
with Amazon Packaging Lab-trained members
- A recognized innovator in the packaging industry
- Design, testing, and supply services available
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ISTA 6-Amazon Certification Process Steps
- 1. Enroll through Amazon Vendor Central or Amazon Seller
Central
- 2. Contact us here to request and receive aquote
- 3. Send test samples tous
- Ensure samples received are new and undamaged
- 4. We provide you with test reportsand
certification documents
- 5. Submit official Crownhill certification documents to
Amazon
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How to Pass Testing the First Time
- Plan ahead with package design
- If sending SIOC, perform a few in-house pretests (e.g.
drop test)
- If sending a heavy product, provide adequate cushioning
- Design FFP packaging for E-Commerce
- Gather all necessary information: ASIN, catalogue
specifications, etc.
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Failure Avoidance Strategies
- Use “worst case” scenario mentality
- Design a six-sided carton with adequate
protection
- Adequately protect fragile parts of the product
- Pack liquid products in a sealed plastic bag
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Common Failure Modes FFP & SIOC
- Needs tape or not securely sealed (locking latches)
- Protrusions (tabs and handles)
- Box deformation (deforms with hand pressure)
- Carton rupture/ puncture/ tear
- Cut-outs / exposed product
- Not a six-sided box
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Common PFP FailureModes
- Mangled product or
packaging
- Broken product or packaging
- Defective/unusable product
- Leaking liquids
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Solutions to Improve Packaging
- Keep it simple
- Test your designs early
- Use adequate cushioning
- Change one aspect at atime
- Consult a packaging consultant when you
encounter problems
– Don’t waste precious time!
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Tips to Maintain Certification
- Changes to packaging must be re-certified
(construction or material)
- Changes to product design must be re-certified
- Delivery of damaged products will involve re-
design and re-testing
- De-certification is a possibility if packaging fails
- r recommendations aren’t taken.
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- Amazon’s Packaging Blog
- Amazon Seller Resources
- Packaging and Prep Requirements
- Statistica
- Documentation from Amazon
– Amazon Packaging Certification Guidelines – Common Failure Modes
References
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Visit our APASS Page
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Contact us 1-888-571-1101 apass@crownhillpackaging Toll-free Phone Inquires Email