Introduction Melbourne Health is one of Australias leading public - - PowerPoint PPT Presentation
Melbourne Health Procurement Transformation Plan 6 th August 2015 Jim Kirkup Director Procurement & Supply Bruno DaSilva Non Clinical Procurement Manager Debra Birznieks Clinical Procurement Manager Britte Kent Procurement
Jim Kirkup – Director Procurement & Supply Bruno DaSilva – Non Clinical Procurement Manager Debra Birznieks – Clinical Procurement Manager Britte Kent – Procurement Service Delivery Manager
provide world-class healthcare for our community by embracing discovery and learning, building collaborative relationships, and engaging patients in their care.
– Our services are delivered through The Royal Melbourne Hospital, one of Australia‟s preeminent hospitals, NorthWestern Mental Health, the largest mental health provider in Victoria, and the internationally renowned Victorian Infectious Diseases Reference Laboratory (VIDRL). – Melbourne Health is built on a tradition of providing the best possible care for our patients, excellent teaching and training for staff and future health professionals, and a commitment to clinical research to improve outcomes for everyone in the community. – Serving a population base of more than one million Melburnians, as well as regional and rural Victorians and interstate patients, Melbourne Health is driven by its vision, „First in Care Research and Learning‟ and is committed to its values, underpinning all behaviour and practice.
– The Royal Melbourne Hospital is Victoria‟s first hospital – established 1848 – More than 8,000 staff employed across 32 sites – Approximately 1,400 beds across hospital and community settings – 86,926 people discharged from the RMH in 2014/15 – 173,516 outpatient appointments in 2014/15 – 66,155 people presented to the RMH emergency department in 2014/15
– Management of 600+ pricing agreements – Coordination of 400+ contract executions per year – 140,000 Purchase Orders raised per year – $300M addressable spend – 15/16 Procurement Activity Plan to review $100M+ of spend
Where are we now?
“By end 2016, Melbourne Health will be recognised as Victoria’s leading public health organisation in providing Procurement services.”
“We will transform to grow and deliver value-creating Procurement outcomes.”
STRENGTHS WEAKNESSES OPPORTUNITIES THREATS
skills to solve problems and create value
PEOPLE
consistent, value-adding
suppliers
PROCESS
systems that support stakeholders & suppliers
SYSTEMS
PROCUREMENT OBJECTIVES “Implement Category Management service and mindset” “Introduce new Category Management processes to deliver value & consistency” “Implement systems and toolbox to support Category Management”
Complete spend analysis Develop quick wins for our stakeholders Audit and fix key processes Collocate all Procurement staff to Parkville Understand staff capabilities and skill gaps Refocus resources to reduce recurring costs
Build Procurement Activity Plan (PAP) Restructure Procurement team Develop training plan Implement Contracts Management System (CMS) Introduce Supplier Performance Management (SPM) Roadshow and improve stakeholder engagement
Expand the scope of categories under management Increase collaboration with partner health agencies Integrate with annual Business Planning process Compliance to Government Procurement Reform Policies Transition to Supplier Relationship Management (SRM) Deliver more innovation
Negotiation Market Engagement Strategy Development Market Analysis Opportunity Analysis Strategy Refresh Supplier Relationship Management Contract Implementation
SWOT Porter‟s Five Forces Phases of Negotiation PESTLE The Iron Triangle Conflict Mode Instrument Kraljic‟s Matrix BCG Matrix
Training and development contributes to staff development Staff adds value to Procurement function Melbourne Health Procurement builds a reputation for developing great people Staff become “Great place to work” Ambassadors High calibre candidates want to join “great place to work” Recruitment
added processes automated where possible
Automated tools MH Roadmap Procurement Procedure New innovation introduction PRC TOR Procurement Strategy Delegations manual MH Strategy Tell the story intranet Recall Process Procurement Policy New Product Introduction Process MH Vision Product feedback
Trusted Partner
Complexity Tool
Single bed room ICU
(intensive care unit)
OP
Hospital reception
1st floor 2nd floor
Helistop
business to support core functions
16
Procurement & Supply Answers Equipment. Yes No $10,000.00 - $24,999.99 Yes Actions 2 Quotes Needed & Application for New Spend Approval (ANSA) Form
Procurement Assessment Tool
Instructions: Fill in all fields Based on results of XXXX Self Managed - Refer to steps below Question What is the Total Cost of the Item/Goods/Services? When purchasing equipment, have the associated maintenance or other additional costs been factored in the Total cost of the purchase? What is the product classified as? Have you used this vendor before? Do you intend to purchase these items/goods/services again over the next 24 months? Process Classification
Basic
Complete spend analysis Develop quick wins for our stakeholders Audit and fix key processes Collocate all Procurement staff to Parkville Understand staff capabilities and skill gaps Refocus resources to reduce recurring costs
Build Procurement Activity Plan (PAP) Restructure Procurement team Develop training plan Implement Contracts Management System (CMS) Introduce Supplier Performance Management (SPM) Roadshow and improve stakeholder engagement
Expand the scope of categories under management Increase collaboration with partner health agencies Integrate with annual Business Planning process Compliance to Government Procurement Reform Policies Transition to Supplier Relationship Management (SRM) Deliver more innovation
Communicate Change Consult
Jim Kirkup Director Procurement & Supply Chain
Email jim.kirkup@mh.org.au Bruno DaSilva Non Clinical Procurement Manager
Email bruno.dasilva@mh.org.au Debra Birznieks Clinical Procurement Manager
Email debra.birznieks@mh.org.au Britte Kent Procurement Service Delivery Manager
Email britte.kent@mh.org.au