YANKEE CANDLE External Factors Evaluation Other firms in the - - PowerPoint PPT Presentation
YANKEE CANDLE External Factors Evaluation Other firms in the - - PowerPoint PPT Presentation
YANKEE CANDLE External Factors Evaluation Other firms in the industry captivate a variety of market segments by diversifying their product line Because Yankee Candle has not diversified their product line, the company lacks the
External Factors Evaluation
- Other firms in the industry captivate a variety of market segments by diversifying
their product line
- Because Yankee Candle has not diversified their product line, the company lacks the
ability to attract more than one segment of the available market
- Consumers purchase products from companies that are fresh and innovative
- Companies that are aware of the consumer’s desire are able to capitalize on
- pportunities that Yankee Candle is missing out on by not acknowledging the needs
- f consumers
- Competitors have also taken advantage of consumers increasing use of the Internet
- Yankee Candle must recognize the Internet as a growing market and find ways to
restructure their business model to accommodate this ever-expanding market
External Factors Evaluation
2.2 1.00 Total Score Competitors have stronger market presence 0.9 3 0.3 Companies that are more aware of contemporary market and capitalize on
- pportunities
Website is boring and lackluster 0.2 1 0.2 Redesigning website to appeal to online shoppers Company needs to be aware as consumers desire “green” products 0.2 4 0.05 Discovering natural and sustainable materials will make a firm appear more socially responsible Company needs to extend market, target younger demographic 0.2 1 0.2 There is a strong desire for a more youthful and contemporary feel in choice of products Average price $20; reasonably priced for candle and container 0.4 4 0.1 Inability to raise prices since product line is somewhat uniform Products appeal to an
- lder market
0.3 2 0.15 Other firms captivate a variety of market segments by diversifying product lines
Comments Weighted Score Rating Weight External Factors
Internal Factors Evaluation
- Strong and effective management
- Dominant market share in the premium candle industry
- Indisputable experience
Internal Factors Evaluation
Contributed over $150,000 over the last 2 years to help address the #1 killer of women in the US 0.06 3 0.02 Annual “Light a Candle for Your Heart” program to support the American Heart Association 0.15 3 0.05 Generated free cash flow of $110 to $120 million 0.15 3 0.05 Company is creating other candle companies to sell through mass premium channels, such as Costco and Kohl’s 0.40 4 0.10 35+ year history of offering distinctive products and marketing them as affordable luxuries and consumable gifts 3.38 1.00 Total Score One of Yankee’s main wax providers put them on 70% allocation after suffering damages from Hurricane Katrina 0.3 2 0.15 Given the high cost of oil and the strained refining capacity, the cost of raw wax has skyrocketed 0.20 4 0.05 By utilizing borrowed funds, repurchased $185 million worth of its stock 0.15 3 0.05 Earned $80 million in cash 0.40 4 0.10 Market capitalization of $850 million 0.40 4 0.10 Leading designer, manufacturer, wholesaler, and retailer of premium scented candles in the giftware industry 0.45 3 0.15 Business has around 50% of market share in the premium candle segment 0.12 4 0.03 Company provides financial incentives to management employees who have significant responsibility for sales, operations, and profit 0.60 4 0.15 Management is intelligent and disciplined Comments Weighted Score Rating Weight Internal FactorsIE Matrix
High (3-4) Medium (2-2.99) Low (1-1.99) High (3-4) Medium (2-2.99) Low (1-1.99)
IFE Scores EFE Scores
Yankee Candle
1: Invest/Grow 2: Selective investment/Maintain position 3: Harvest/divest- Approximately 70% of Yankee Candle’s customers are 35 or older.
- Our consulting firm encourages Yankee Candle to expand the market and capture
young adults and recommends three strategies to achieve this goal: (1) Market development strategy, (2) Product development strategy, and (3) Market penetration strategy.
Corporate Strategies
- Most effective strategy to capture Yankee Candle’s younger market:
Launching a national campaign, utilizing print media, as well as the Internet
- Current Yankee Candle ads appear in local print media, such as newspapers
- New advertisements will have less text and a more simple and modern look
- Lifestyle magazines, like Real Simple or Martha Stewart Living
- Internet banner advertisements
Market Development Strategy
Market Development Strategy
Current Ad: New Internet Ad:
Yankee Candle
a passion for fragrance
come see
what’s new
www.yankeecandle.com Too much text Difficult to read Old and outdated Simple Eye-catching Mysterious- Create a new line of candles that appeals to the younger market
- Sleek and monochromatic look, so that they can easily blend into a variety of
environments
- Still recognizable as a Yankee Candle product
- Be careful not to abandon current customer
Product Development Strategy
Product Development Strategy
- Increase product usage for all of Yankee Candle’s customers
- Provide incentives for both the new and younger consumer, as well as their loyal
customer base
- We suggest that the company offers a Yankee Candle Club card
- Tracks purchases and offers rewards based on the customer’s purchase history
- Show how their product could adapt to many different environments and uses
- Candles are the perfect gifts!
Market Penetration Strategy
Market Penetration Strategy
SWOT Matrix
Strengths Weaknesses Opportunities Threats
Use internal strengths to take advantage of external opportunities Improve internal weaknesses by taking advantage of external opportunities Use internal strengths to avoid or reduce the impact of external threats Develop defensive tactics aimed at reducing internal weaknesses and avoiding external threats Yankee Candle has a strong market presence. They have the opportunity to extend their base to a new market, younger consumers (age 18-35). The company has a dated image and has been unsuccessful in marketing to consumers By extending their market, Yankee Candle has the opportunity to update their image and pursue an effective marketing campaign. Be certain not to abandon loyal customers while expanding market. Continue to offer customers the superior product quality and service they have always received. Yankee Candle needs to remind consumers- f the novelty of candles, that substitute
SPACE Matrix
Aggressive Conservative Defensive Competitive +1 +2 +3 +4 +5 +6- 6
- 5
- 4
- 3
- 2
- 1
- 6
- 5
- 4
- 3
- 2
- 1
BCG Matrix
Division 1: Retail Sales Division 2: Internet Sales Division 3: Marketing and promotion Division 4: Returning Treasures (candles) Division 5: Seasonal Favorites (candles) Division 6: Scentstories Division 7: Custom Candles Division 8: Tarts Wax Potpourri Division 9: Samplers Votive Division 10: Miscellaneous Products Market Growth Rate Relative Market Share +0.2- 0.2
1
2
4 5
3
6 7
8 9 10Stars Question Marks Dogs Cash Cows
Cash FlowsGrand Strategy Matrix
Key Internal Factors Weight Market Development Product Development Market Penetration
Strengths
AS TAS AS TAS AS TAS
Strong and effective management 0.15- 1
- 1
- 2
Weaknesses
The cost of raw wax has sky-rocketed 0.15- 3
- Limited product offering
Subtotal 1.65 2.45 2.00
Grand Strategy Matrix
Key External Factors Weight Market Development Product Development Market Penetration
Opportunities
AS TAS AS TAS AS TAS
Consumers’ strong desire for more youthful and modern products 0.20 2 0.40 5 1.00 2 0.40 Redesign website that appeals to customers; fresh and easy to use 0.20 2 0.40 2 0.40 3 0.60 Become more socially responsible, ie: use sustainable materials 0.05- 2
- Threats
- 1
- Subtotal
2.45 3.55 2.20
Grand Strategy Matrix
Key Factors Market Development Product Development Market Penetration
TAS TAS TAS Internal Factors 1.65 2.45 2.00 External Factors 2.45 3.55 2.55 Total 4.10 6.00 4.55
Priority: Product Development
"If we know where we are and how we got there, we might see where we are trending – and if the outcomes which lie naturally in our course are unacceptable, to make timely change."
Abraham Lincoln