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5/2/2017 USING MOTIVATIONAL INTERVIEWING METHODS IN COUNSELING GROUPS Steve Gallon, Ph.D. Janis Crawford, MA LPC ACS 1 LETS GET TO KNOW EACH OTHER 2 INTRODUCE YOURSELF Im At work I am For me, leading groups


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USING MOTIVATIONAL INTERVIEWING METHODS IN COUNSELING GROUPS

Steve Gallon, Ph.D. Janis Crawford, MA LPC ACS

1

LET’S GET TO KNOW EACH OTHER…

2

INTRODUCE YOURSELF

I’m… At work I am… For me, leading groups is… What attracted me to this workshop was…

3

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5/2/2017 2 HOW MIGHT M MI METHODS E ENHANCE GROUP EFFECTIVENESS?

4

WORKSHOP OP OBJECTI JECTIVE VES

Clarify MI process Explore interconnect between MI process and group development Identify activities that integrate MI methods into group counseling

5

AGENDA

DAY 1

  • Relationship between MI process and how

groups develop

  • Facilitating engagement

DAY 2

  • Establishing a focus on change
  • Evoking motivation & building confidence
  • Change planning

6

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Methods:

Brief instruction, structured learning activities, demonstrations, skill practice

Materials:

Workbook, evaluations

Sources:

  • Miller & Rollnick (2013):

Motivational Interviewing

  • Wagner & Ingersoll (2013):

Motivational Interviewing in Groups

7

METHODS AND SOURCES

HOUSEKEEPING

 Schedule: 8:30–4:30 each day  CE Credits: 14  Breaks and lunch  Refreshments  Restrooms  Cell phones  Others

8

GUIDELINES

 Be on time  Share comments & questions  Take risks  Stay open to new ideas  Decide what to use  Take care of personal needs

9

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HALLMARK CHARACTERISTICS OF MI

Make notes

  • n page 2

10

 Acceptance and compassion  Collaborative partnership  Establishing a focus/goal  Exploring reasons to change  Strengthening motivation and commitment

11

KEY ELEMENTS OF MI

RESEARCH ON MOTIVATION

  • Assume ambivalence
  • Motivation is interactive and interpersonal
  • Motivation is influenced by counselor style and

expectations

  • Internal motivation is more likely to produce

change that lasts

  • Client talk about change predicts action

12

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13

Increased Discord

TELL client HOW to change

ARGUE for the benefits of change try to CONVINCE client she has a problem WARN of result of not changing

14

SPIRIT OF MI

Partnership Acceptance Compassion Evocation

  • p. 3

DANCING vs WRESTLING

SPIRI PIRIT of MI

15

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WHAT MAKES S MI DIFFERENT NT? Counselor RESISTS fixing Emphasizes AMBIVALENCE as NORMAL Reframes resistance as DISCORD Evokes talk about the FUTURE Acceptance & Support can yield CHANGE

16

How have your professional thoughts, feelings, and/or behaviors been modified since first being trained in or introduced to Motivational Interviewing?

DISCUSSION

17 18

SUMMARY

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19

The MI Process of Change

Engage Focus Evoke Motivation Plan Act

  • p. 4

20

Strength of Relationships

(Engage)

Clarity of Group Purpose

(Focus)

Structure and Relevance

(Evoke)

Interdependence

(Plan & Act)

Group Effectiveness

Owning Change Process Build OARS Skills Increase Confidence & Autonomy Facilitate Decision Making Change Planning Reinforce Action

BENEFITS OF USING MI PRINCIPLES

21

  • p. 5
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LEADERSHIP PRINCIPLES

Normalize AMBIVALENCE MOTIVATION Importance + Confidence + Willingness Combine EMPATHY & DIRECTION Embrace the SPIRIT of MI

1 2 3 4

22

Leadership Behavior

Be IN THE PRESENT POSITIVE AND HOPEFUL Focus Explore the FUTURE

23

p.6

“Overall, MI groups focus more on making positive changes than on resolving problems.”

Chris Wagner (2016)

24

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ACTIVITY

  • 1. Small groups of 3-5
  • 2. 15 minutes
  • 3. Discuss the question assigned to you
  • 4. Have a spokesperson to share how you

answered the question

  • 5. Facilitate a brief discussion with the

whole group

25

  • p. 6

SUMMARY

  • 1. Key elements of MI
  • 2. What makes MI different
  • 3. Uses of MI in group
  • 4. Leadership principles and

behavior

  • 5. How MI fits you, your agency,

and your groups

26

Process

Engaging Focusing Evoking Planning

Skills

Open Questions Affirmations Reflections Summaries

Advice with Permission

Spirit

Partnership Acceptance Compassion Evocation

THE LANGUAGE OF MI

27

  • p. 7
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28

CORE MI SKILLS

Skill Impac act Open questions

exploration

Affirming

note strengths, appreciations

Reflecting

convey intent, meaning

Summarizing

essence, linkage, transition

What…

…do you think…? …was that like…? …might cause you…? …would happen if…?

How…

…does that make you…? …might you like to…? …could you…? …would you like…? …can you get past…?

OPEN QUESTIONS

29

Increase change talk Reduce sustain talk

AFFIRMATIONS

J Subst Abuse Treat. 2016 Feb

30

  • p. 8
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Something you appreciate Acknowledging effort Noticing a value Something positive

AFFIRMING

31

REFLECTING

  • Close paraphrase
  • Keeps flow going

Simple

  • Describes both

sides of client’s ambivalence

Double- sided

  • A guess about

deeper unsaid meaning/emotion

Complex

What you think the person means

32

  • What’s been

said

Synthesis

  • Connecting

inputs

Linking

  • Shifting the

focus

Transitions

33

SUMMARIES

3 Types

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34

CLIENT TALK ABOUT CHANGE

  • OA&R increase change talk
  • Giving information and closed questions

reduce change talk

  • Affirmations reduce sustain talk
  • By using OARS counselors improve

potential for change

“What core MI skills do you prefer? Which come easily and which take a bit more work to feel proficient?”

DISCUSSION

35

MI PROCESS GOALS

  • Strengthen relationships
  • 1. Engaging
  • Clarify purpose, resolve

conflicts, & increase skills

  • 2. Focusing
  • Elicit motivation for change
  • 3. Evoking
  • Commit to action steps
  • 4. Planning

36

  • p. 9
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Planning Evoking Focusing Engaging

PARALLEL PROCESSES

Performing Norming Storming Forming

Group p Dev evelo lopm pment MI Proces ess

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In small groups,

  • 1. Discuss:

What What do the questions in your assigned process suggest about a a facilitator’s responsibilities at that stage in the group’s development?

  • 2. Make a list of responsibilities to share

with the other groups.

  • 3. Present and discuss briefly

38

ACTIVITY

  • pp. 9-10

Process 1

ENGAGING Get acquainted Build trust & respect Understand values & goals Offer hope

39

  • p. 11
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You… or Your… Intonation goes down Types:

  • 1. Simple restatement
  • 2. Double-sided
  • 3. Complex
  • Underlying meaning or emotion
  • Validate unstated client thought/feeling
  • Encourage deeper disclosure

REFLECTIONS

40

  • pp. 11-12

SKILL PRACTICE

In pairs,

  • a. Speaker shares a hobby or something

about which he/she is passionate.

  • b. Listener encourages using only

reflections – no questions.

  • c. After several minutes summarize and

reverse roles.

41

DEBRIEF

  • What do you think about using more

reflections than questions?

  • How did reflections help move the

conversation forward?

  • How did the use of reflections impact

the storyteller?

42

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Evoke energy Bridge change targets Link participant comments

MI METHODS IN GROUP

43

  • p. 13

ENGAGE

Model Dyads OARS E-O-E Exercises Reframe

ENGAGING GROUP MEMBERS

44

  • 1. Share appreciation for the group’s

participation

  • 2. Today’s task: Share methods we currently

use to engage group members and build cohesiveness

  • 3. Facilitator engages members by using:
  • Open question to start
  • Reflections to expand the conversation
  • Linking members to each other
  • Noting themes

PRACTICE

45

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Getting members engaged

Orientation Decontaminate Referral Shift focus to the future Proactive Goals Structured Activities

46

  • p. 14

47

“If the client is raising the problems and you’re providing the answers, you’re in the wrong chair.”

Miller & Rollnick (2013), p.273

CLOSURE ACTIVITY

  • 1. What have you liked or appreciated

about the workshop today?

  • 2. What wishes do you have for

tomorrow’s session?

  • 3. Share an affirmation with at least
  • ne other group member.

48

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Day 2

USING MI METHODS IN COUNSELING GROUPS

49

Review

ONE WALK-AWAY MESSAGE FROM YESTERDAY THAT WAS IMPORTANT TO YOU

50

  • p. 15

Getting familiar with methods for:

  • 1. Building relationships
  • 2. Focusing participation
  • 3. Evoking motivation for change
  • 4. Change planning

TODAY’S AGENDA

51

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MI PROCESSES

Engage Focus Evoke Plan

Integrate ACTION

52

GROUP PROCESSES

  • Strengthening relationships
  • 1. Engaging
  • Clarifying purpose
  • 2. Focusing
  • Eliciting personal motivation

for improving life situation

  • 3. Evoking
  • Committing to specific action

steps

  • 4. Planning

53

Members of MI groups increase:

 Sense of autonomy  Readiness to change  Awareness of ambivalence  Willingness to try new behaviors  Attendance  Participation  Completion rate

54

EVIDENCE

  • p. 15
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Process 2

FOCUSING Clarify purpose and direction Explore

  • pportunities

for change Deeper collaborative interaction

55

When facilitating:

  • Take a client-centered perspective
  • Focus on the positives
  • Bring the group into the moment
  • Acknowledge suffering without

eliciting grievances

SHARPENING FOCUS ACTIVITIES

Wagner & & In Ingersoll, 2013, chapt apter 10

56

SHARPENING FOCUS ACTIVITIES

  • 1. Lifestyles and habits
  • 2. A typical day
  • 3. Exploring values
  • 4. Introducing ambivalence
  • 5. Circle of ambivalence
  • 6. The good and not-so-good

57

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ACTIVITY INSTRUCTIONS

58

  • 1. Trainer will demonstrate.
  • 2. 4 small groups; each assigned a different

“sharpening focus” activity.

  • 3. Each group will review the strategy in the

workbook and decide how to describe the activity to the larger group.

  • 4. Each of the 4 activities is then presented

and discussed.

PRESENTATION TIPS

59

  • 1. Introduce the title and purpose
  • 2. Clarify important concepts or terms
  • 3. Identify appropriate stage (s) of group

development for which it may be used

  • 4. Estimate the approximate time needed
  • 5. Instructions for facilitating the activity
  • 6. Options for modifying the activity, if any

LIFESTYLES AND HABITS

  • 1. Define ‘lifestyle’ – How we spend our time
  • 2. Ask members about their lifestyle habits
  • 3. Summarize patterns you hear
  • 4. You can ask, “How does_________ fit in?”
  • 5. Facilitate sharing both positive and negative

aspects of _______.

  • 6. Ask, “How have your habits impacted your

health, your relationships, other aspects?”

  • 7. “What habits would you like to develop?”

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Strategy 1

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A TYPICAL DAY

  • 1. Consider developing a worksheet that divides

a typical day into sections

  • 2. Ask group members to share how a typical

day unfolds

  • 3. Focus on feelings & behavior
  • 4. Leader reflects themes, invites others to

reflect and summarize

  • 5. Ask, “How does _________fit into your daily

pattern?”

61

Strategy 2

EXPLORING VALUES

  • 1. Introduce values as personal guides
  • 2. Ask members to share what is important to

them – Frame those as “values”

  • 3. Ask one person to describe how a value has

served as an important guide

  • 4. Encourage others to share
  • 5. “What about conflicts in values & behavior?”
  • 6. “How could values guide your future?”
  • 7. “Whose story really spoke to you?”

62

Strategy 3

INTRODUCING AMBIVALENCE

  • 1. Define ambivalence
  • 2. Describe ambivalence as normal
  • 3. Note you are not trying to force change
  • 4. Goal is to be more aware of our choices

and what keeps us stuck

  • 5. Invite members to share issues about

which they feel ambivalent

  • 6. Be sure to acknowledge both sides of

ambivalence

63

Strategy 4

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CIRCLE OF AMBIVALENCE

  • 1. Divide a circle – ‘want to’ vs ‘don’t want to’ and

share some personal examples of ambivalence

  • 2. “What are some examples of ambivalence in

your own lives?”

  • 3. “What helped you make a decision or make a

change when you felt ambivalent?”

  • 4. “What situations are you facing now that give

rise to ambivalence?”

  • 5. Reflect and summarize what you hear

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Strategy 5

The Good and Not-So So-Good

  • 1. When ambivalent it is helpful to

see the ‘big picture’

  • 2. Think of something you have

thought about changing

  • 3. Jot down some of the good

things about not changing and some of the not-so-good things about not changing

  • 4. Members invited to share.
  • 5. Facilitator uses reflections and

summaries to reduce defenses & consider alternatives

FOCUSING ON CHANGE

Skill Practice Strategy 6

65

Member focus is the key

CHANGE TALK

66

  • p. 22
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LISTEN FOR…

Self- expressed language …that is an argument for change

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Desire Ability Reason Need

PREPARATORY CHANGE TALK

D A R N

68

Commitment Activation Taking steps

MOBILIZING CHANGE TALK

C A T

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  • 1. 2 teams line up in front of the posters
  • 2. First person in line has the swatter
  • 3. Trainer reads a statement and whichever

team swats the correct type of change talk first gets a point and opportunity for bonus response statement

  • 4. Bonus response: team huddles for 1 min

and decides on reflection for extra point

ACTIVITY

70

  • How…? What…?

Evocative questions

  • Tell me about…

Elaboration request

  • The worst…? The best…?

Using extremes

  • How were you able to…?

Looking back

  • What does success look like?

Looking forward

HOW TO ELICIT CHANGE TALK

71

USING RULERS

72

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USING RULERS

Follow-up to evoke change talk

  • “Why a 6 and not a 3?”

What’s pushing client toward change

  • “What would it take to move from a 6 to

an 8?” Possible next steps in change process

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  • 1. Place numbers 1-10 on floor
  • 2. Participants asked to position themselves on

the continuum with regard to IMPORTANCE

  • f the change each is considering
  • 3. Discuss in large group, asking participants
  • What makes you a __ and not a__ (lower)?
  • What would have to happen to move you from

a __ to a __ (higher)?

  • 4. Use OARS to highlight change talk and

encourage more sharing

ACTIVITY

74

CHANGE TALK SHIFTS THE FOCUS TOWARD THE FUTURE Members often feel more hopeful, optimistic, supported

75

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BUILDING MOMENTUM

Using guided imagery to evoke motivation

76

  • p. 24

Process 3

EVOKING Building Momentum

Listen for discrepancies Focus on positives Tilt toward the future Resolve ambivalence Respond to Change Talk

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  • 7. Ready-Willing-Able
  • 8. Re-examining Expectations
  • 9. Exploring Importance and

Confidence

10.Change Success Stories

MOMENTUM BUILDING STRATEGIES

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4 groups One strategy assigned to each group Groups will have time to review their

assigned activity plan a description

Each group presents their activity and

invites discussion with the larger group

ACTIVITY

79

READY-WILLING-ABLE

  • 1. Introduce the concept
  • 2. Inquire about meaning of each word
  • 3. Regarding a change in alcohol/drug use, ask

members to rate themselves on 1-10 scale for each of the 3 words

  • 4. Invite members to share their ratings and

what they mean

  • 5. Encourage the sharing of both high and low

motivation examples

  • 6. Leader reflects what was heard

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Strategy 7

RE-EXAMINING EXPECTATIONS

  • 1. Ask members to consider their past dreams

and hopes for their lives.

  • 2. After some sharing ask, “How are those

dreams different from how your life is today?”

  • 3. A bit later ask, “What would it be like to let

go of some of your old wishes and modify them to better fit for today?”

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Strategy 8

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IMPORTANCE AND CONFIDENCE

  • 1. Ask members to think of 1 specific change

they would like to make

  • 2. Draw a line on flipchart or whiteboard:

0………………………5………………………10

no importance medium high importance

  • 4. Ask members to share their importance

rating

  • 5. Ask why the number and not zero?
  • 6. Ask members to make a confidence rating
  • 7. Again, why the number and not zero?

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Strategy 9

CHANGE SUCCESS STORIES

  • 1. Ask members to think of 2-3 things they

have accomplished in their life

  • 2. Reflect and summarize
  • 3. Ask, “How could you apply what you learned

to your current situation?”

  • 4. If need be, remind the group that everyone

has had successes in their life

  • 5. Note themes

83

Strategy 10

Process 4

PLANNING Moving to Action Build confidence Share

  • utcome

Commit to act What Where When How

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  • p. 29
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MOVING INTO ACTION

GOAL: Build hope and

confidence

ASSUMPTION: Members are considering a different future and willing to experiment MI STRATEGIES:

  • 11. Hypothetical change
  • 12. Strengthening

commitment

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Hypothetical Change

  • 1. Start by summarizing what

you have heard that indicates readiness to change

  • 2. Invite members to develop a

hypothetical change plan:

  • a. Change to be made
  • b. Reasons for the change
  • c. Steps to take, and
  • d. Ways others can help
  • 3. Divide into groups of 3 to

discuss their plans

STRATEGY 11

86

Strengthening Commitment to Change

  • 1. Suggest members make a

commitment to the group:

  • a. What specifically is planned,

b. When they will start, and c. A commitment to it.

  • 2. Share an example
  • 3. Ask who is ready to commit
  • 4. Ask the committed to write out a

statement of commitment

  • 5. In pairs, commitment statements are

reviewed and modified before sharing

STRATEGY 12

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Workshop Review

  • Key elements of MI
  • Importance of MI Spirit
  • Core skills: O-A-R-S
  • Leadership principles
  • MI processes that parallel

group development

  • 6 strategies to enhance focus
  • 4 strategies for evoking

motivation

  • 2 strategies for action

planning

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CHANGE PLANNING

  • 1. Review the My Change Plan Draft on

page 32 in the Workbook.

  • 2. Plan 1 change you intend to integrate

into your life or your group counseling practice

  • 3. Review your plan with a partner
  • 4. Sharing in the large group

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WRAPPING UP

You are invited to share affirmations with whomever you wish Share any final comments about your experience at the workshop

90