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Intact Financial Corporation (TSX: IFC) Wednesday, November 8th, 2017


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  • Intact Financial Corporation (TSX: IFC)

Wednesday, November 8th, 2017

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!"#$%&

Chief Executive Officer

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Important notes:

  • Unless otherwise noted, DPW refers to DPW normalized for the effect of multi-year policies, excluding industry pools (referred to as “DPW” in this presentation). See Table 27 of the Q3-2017 MD&A for

the reconciliation.

  • All underwriting results and related ratios exclude the MYA, unless otherwise noted.
  • The expense and general expense ratios are presented herein net of other underwriting revenues.
  • Catastrophe claims are any one claim, or group of claims, equal to or greater than $7.5 million related to a single event.
  • A large loss is defined as a single claim larger than $0.25 million but smaller than the CAT threshold of $7.5 million.
  • A non-catastrophe weather loss (“non-CAT weather loss”) is a group of claims which is considered significant but that is smaller than the CAT threshold of $7.5 million, related to a single weather event.
  • Regulatory Capital Ratios refer to MCT (as defined by the OSFI and the AMF in Canada) and RBC (as defined by the NAIC in the U.S.).
  • All references to “total capital margin” in this presentation include the aggregate of capital in excess of company action levels in regulated jurisdictions (170% MCT, 200% RBC) plus available cash in other

entities (see Section 12.2 of the Q3-2017 MD&A for details).

  • Unless otherwise noted, market share and market related data for our Canadian operations are based on the latest available data (Q2-2017) from MSA Research Inc. (“MSA”) and excludes LIoyd’s

Underwriters Canada, Insurance Corporation of British Columbia, Saskatchewan Government Insurance, Saskatchewan Auto Fund, Genworth Financial Mortgage Insurance Company Canada and Canada Guaranty Mortgage Insurance Company. MSA data excludes certain Quebec regulated entities. Market share and market positioning reflect the impact of announced or completed acquisitions and are therefore presented on a proforma basis.

  • Certain totals, subtotals and percentages may not agree due to rounding. Not meaningful (nm) is used to indicate that the current and prior year figures are not comparable, not meaningful, or if the

percentage change exceeds 1,000%.

  • Net operating income per share up 59% to $1.61 on improved underwriting

performance

  • Combined ratio improved to 91.8%, reflecting lower catastrophe losses, strong

underlying performance in personal property and commercial lines, and challenging results in personal auto

  • OneBeacon transaction closed; profitability action plan under way and growth initiatives

launched

  • Operating ROE of 13.3% and book value per share increase of 12% over the last twelve

months

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We remain well-positioned to continue outperforming the Canadian P&C insurance industry in the current environment

  • In the current interest rate environment, we estimate that the industry’s pre-tax

investment yield will continue to decline slightly, given its asset mix and duration.

  • Global capital requirements are continuing to influence the asset allocation decisions
  • f many companies.
  • We expect growth at a mid single-digit rate in personal auto, as claims cost inflation

should lead to meaningful rate increases in all markets, expansion of the risk sharing pools and our own non-standard auto business.

  • We expect mid single-digit growth in personal property in current firm market

conditions, as companies adjust to changing weather patterns.

  • We expect low single-digit growth in commercial lines in Canada, as these lines of

business remain competitive, mainly in the larger risks.

  • In the U.S., while the pricing environment is competitive, there are early signs of

upward trends in certain specialty lines.

  • We expect growth at a low-to-mid single-digit rate.
  • Overall, we expect the Canadian P&C insurance industry’s ROE to improve but

remain below its long-term average of 10% over the next 12 months.

Market environment Market environment Overall Overall Investments & Financial Strength Investments & Financial Strength

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$##$

Personal Auto Personal Property

(in C$ millions, except as otherwise noted)

Q3-2017 Q3-2016 Change DPW 591 569 4% Underwriting income 78 2 nm Combined ratio 85.0% 99.7% (14.7) pts

  • DPW were flat in the quarter reflecting rate increases taken across the country, ahead of our competitors.
  • Combined ratio of 105.1%1 was higher than expected due to increasing physical damage costs, despite dampened

auto claims inflation. Underlying performance deteriorated by 2.2 points mainly from industry pools and net strengthening of claims liabilities following actuarial review.

  • DPW grew 4%, as rate increases and growth initiatives continued to be supported by favourable market conditions.
  • Our combined ratio improved 14.7 points to 85.0%2, reflecting lower catastrophe losses and improved underlying

performance.

82.5% 80.1% 22.6% 24.2% Q3-2017 Q3-2016

Combined Ratio Breakdown Expense Ratio Claims Ratio

53.1% 66.2% 31.9% 33.5% Q3-2017 Q3-2016

Combined Ratio Breakdown Expense Ratio Claims Ratio

(in C$ millions, except as otherwise noted)

Q3-2017 Q3-2016 Change DPW 1,028 1,032

  • %

Underwriting income (loss) (50) (41) (22)% Combined ratio 105.1% 104.3% 0.8 pts

1 The combined ratio was negatively impacted by 2.1 points in the quarter by the net reserve change, with approximately half impacting the underlying current year loss ratio and half impacting PYD

(refer to Section 10.3 of the Q3-2017 MD&A for further details).

2 The combined ratio was positively impacted by 1.9 points in the quarter by the net reserve change (refer to Section 10.3 of the Q3-2017 MD&A for further details).
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Commercial P&C

  • DPW decreased by 2% as our ongoing pricing and segmentation actions are deployed in competitive markets.
  • Combined ratio improved 9.5 points to 71.8%1 reflecting continued strong underlying performance, and favourable

prior year claims development.

(in C$ millions, except as otherwise noted)

Q3-2017 Q3-2016 Change DPW 410 420 (2)% Underwriting income 117 79 48% Combined ratio 71.8% 81.3% (9.5) pts

34.6% 43.0% 37.2% 38.3% Q3-2017 Q3-2016

Combined Ratio Breakdown Expense Ratio Claims Ratio

Commercial Auto

  • DPW grew 5% led by strong growth in specialty lines.
  • Combined ratio improved slightly to 86.8%2 from lower expenses.

(in C$ millions, except as otherwise noted)

Q3-2017 Q3-2016 Change DPW 180 172 5% Underwriting income 25 21 19% Combined ratio 86.8% 88.6% (1.8) pts

61.8% 61.9% 25.0% 26.7% Q3-2017 Q3-2016

Combined Ratio Breakdown Expense Ratio Claims Ratio

1 The combined ratio was positively impacted by 10.1 points in the quarter by the net reserve change (refer to Section 10.3 of the Q3-2017 MD&A for further details). 2 The combined ratio was positively impacted by 4.2 points in the quarter by the net reserve change (refer to Section 10.3 of the Q3-2017 MD&A for further details).
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Value Creation Profitable Growth Profitability Improvement

  • We are targeting a low-90s combined ratio for the U.S. specialty business within 24-36 months.
  • The profitability action plan is now in progress, comprising:

Underwriting: Exit Programs and Architects & Engineers plus leveraging IFC’s analytics and segmentation expertise to take underwriting actions in select other lines Deploy proven claims practices: increase internalization of claims handling and indemnity control procedures Other savings: reinsurance, eliminate public company costs, shared services and technology savings, and internalize investment management

  • Actions are in progress to grow the many profitable OneBeacon specialty lines.
  • Additional growth pipelines have been opened with commercial lines underwriting desks on each side of

the border to support customers with businesses in both countries.

  • We also plan to leverage OneBeacon’s expertise in tailored specialty products and services in Canada

beginning with the introduction of technology and entertainment products in Q4-2017.

  • With the addition of the OneBeacon team we have created a leading North American specialty lines

insurer focused on small to medium sized enterprises.

  • We expect the acquisition to deliver mid-single digit accretion to net operating income per share by the

end of 2019.

1 2 3

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We continue our $""#%%#( approach to capital management Our $*,#)$*enables us to take advantage

  • f growth opportunities

We have a $&$*.#)**%*,versus the industry due to our disciplined approach and operational strength

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SVP Finance & Chief Financial Officer

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  • Premium growth of 1% for the quarter and 2% year to date was tempered as we took robust profitability

actions, including rate increases in all lines of business.

  • Combined ratio for the quarter improved 5.2 points over last year to 91.8%, reflecting less severe weather

events, strong underlying performance and lower favourable prior year claims development.

1 Refer to Section 15- Non-IFRS financial measures of the Q3-2017 MD&A

(in C$ millions, except as otherwise noted)

Q3-2017 Q3-2016 Change Direct premiums written (DPW) 2,209 2,193 1% Underwriting income 170 61 109 Net investment income 101 102 (1) Net distribution income 30 30

  • Combined ratio

91.8% 97.0% (5.2) pts Net operating income per share to common shareholders (NOIPS) $1.61 $1.01 $0.60 Earnings per share to common shareholders (EPS) $1.25 $0.91 $0.34 Operating return on common shareholders equity for the last 12 months (OROE) 13.3% 13.4% (0.1) pts

1

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  • 89% of fixed-income securities are rated ‘A-’ or better.
  • 81% of preferred shares are rated at least ‘P2L’.
  • 74% and 95% respectively of our corporate bond and

ABS/MBS portfolios were rated A or higher. Investment mix

(net of hedging positions and financial liabilities related to investments)

$17.1 billion – strategically managed

Net investment gains (losses) 1

(in C$ millions, except as otherwise noted)

Q3-17 Q3-16 Change Losses on fixed-income strategies (66) (13) (53) Gains (losses) on equity strategies and related derivatives (23) 25 (48) Pre-acquisition gains on

  • ur books value hedges

23

  • 23

Other gains 7 5 2 Net investment gains (losses) (59) 17 (76)

Fixed - income strategies 71% Common equity strategies 13% Preferred shares 8% Cash and short-term notes 6% Loans 2%

1 Refer to Section 5.3 – Net investment gains (losses) of the Q3-2017 MD&A for further details

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**,)*#,*

Maintain leverage ratio

(20% debt-to-total capital within 24 months)

Increase dividends Debt-to-capital ratio Quarterly common share dividends (per share) Manage volatility Invest in growth

  • pportunities

Share buybacks

$0.16 $0.25 $0.27 $0.31 $0.32 $0.34 $0.37 $0.40 $0.44 $0.48 $0.53 $0.58 $0.64

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Q4-17 *

11.8% 14.3% 22.9% 18.9% 18.7% 17.3% 16.6% 18.6% 24.7%

2009 2010 2011 2012 2013 2014 2015 2016 Q3-17

* Declared

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  • We ended the quarter in a strong capital position, with

an estimated MCT of 1and almost 23.##

  • f total capital margin.
  • Debt-to-capital ratio of 43 1, as expected, following

the acquisition of OneBeacon.

  • We expect to return to a debt-to-capital ratio of 20%

*"4*"$ following the closing of the OneBeacon acquisition.

  • Operating ROE for the last 12 months improved

sequentially to 31.

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Please visit our online annual report to view videos, interactive features and additional information on how we are preparing for the future.

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Stephanie Sorensen Director, External Communications 1 (416) 344-8027 stephanie.sorensen@intact.net

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Intact Financial Corporation 700 University Avenue Toronto, ON M5G 0A1 1 (416) 341-1464 1-877-341-1464 (toll-free in N.A.) info@intact.net

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ir@intact.net 1 (416) 941-5336 1-866-778-0774 (toll-free in N.A.) Ken Anderson VP Investor Relations & Treasurer 1 (855) 646-8228 ext. 87383 kenneth.anderson@intact.net Neil Seneviratne Director, Investor Relations 1 (416) 341-1464 ext. 45156 neil.seneviratne@intact.net

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Certain of the statements included in this presentation about the Company’s current and future plans, expectations and intentions, results, levels of activity, performance, goals or achievements or any other future events or developments constitute forward-looking statements. The words “may”, “will”, “would”, “should”, “could”, “expects”, “plans”, “intends”, “trends”, “indications”, “anticipates”, “believes”, “estimates”, “predicts”, “likely”, “potential” or the negative or other variations of these words or other similar or comparable words or phrases, are intended to identify forward-looking statements. Forward-looking statements are based on estimates and assumptions made by management based on management’s experience and perception of historical trends, current conditions and expected future developments, as well as other factors that management believes are appropriate in the circumstances. Many factors could cause the Company’s actual results, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the following factors: the Company’s ability to implement its strategy or operate its business as management currently expects; its ability to accurately assess the risks associated with the insurance policies that the Company writes; unfavourable capital market developments or other factors which may affect the Company’s investments, floating rate securities and funding obligations under its pension plans; the cyclical nature of the P&C insurance industry; management’s ability to accurately predict claims inflation and future claims frequency and severity, including in the Ontario personal auto line of business, as well as the evaluation of losses relating to the Fort McMurray wildfires, catastrophe losses caused by severe weather and other weather-related losses; government regulations designed to protect policyholders and creditors rather than investors; litigation and regulatory actions; periodic negative publicity regarding the insurance industry; intense competition; the Company’s reliance on brokers and third parties to sell its products to clients and provide services to the Company; the Company’s ability to successfully pursue its acquisition strategy; the Company’s ability to execute its business strategy; the Company’s ability to achieve synergies arising from successful integration plans relating to acquisitions, as well as management's estimates and expectations in relation to MCT and debt-to-capital ratio; including the ability if the Company to achieve the benefits expected from the acquisition of OneBeacon Insurance Group Ltd. (“OneBeacon”); the Company’s participation in the Facility Association (a mandatory pooling arrangement among all industry participants) and similar mandated risk-sharing pools; terrorist attacks and ensuing events; the occurrence of catastrophe events, including a major earthquake; the Company’s ability to maintain its financial strength and issuer credit ratings; access to debt financing and the Company's ability to compete for large commercial business; the Company’s ability to alleviate risk through reinsurance; the Company’s ability to successfully manage credit risk (including credit risk related to the financial health of reinsurers); the Company’s ability to contain fraud and/or abuse; the Company’s reliance on information technology and telecommunications systems and potential failure of or disruption to those systems, including evolving cyber-attack risk; the Company’s dependence on key employees; changes in laws or regulations; the exercise of the over-allotment option in connection with the Offering; general economic, financial and political conditions; the Company’s dependence on the results of operations of its subsidiaries and the ability of the Company’s subsidiaries to pay dividends; the volatility of the stock market and other factors affecting the trading prices of the Company’s securities (including the Subscription Receipts once issued); the Company’s ability to hedge exposures to fluctuations in foreign exchange rates; future sales of a substantial number of its common shares; changes in applicable tax laws, tax treaties or tax regulations or the interpretation or enforcement thereof; and the timing of the distribution of the Subscription Receipts pursuant to the Offering, including the expected closing date of the Offering and the distribution of common shares of the Company upon closing of the Acquisition. All of the forward-looking statements included in this presentation are qualified by these cautionary statements and those made in the section entitled Risk management (Sections 17-21) of our MD&A for the year ended December 31, 2016 and the additional risks of the Company following the completion of the acquisition of OneBeacon described in the section entitled Risk Factors (pp.S-43 to S-53) of the Company’s Prospectus Supplement dated May 4, 2017. These factors are not intended to represent a complete list of the factors that could affect the Company. These factors should, however, be considered carefully. Although the forward-looking statements are based upon what management believes to be reasonable assumptions, the Company cannot assure investors that actual results will be consistent with these forward-looking statements. When relying on forward-looking statements to make decisions, investors should ensure the preceding information is carefully considered. Undue reliance should not be placed on forward-looking statements made

  • herein. The Company and management have no intention and undertake no obligation to update or revise any forward-looking statements, whether as a result of new information,

future events or otherwise, except as required by law.

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This Presentation does not constitute or form part of any offer for sale or solicitation of any offer to buy or subscribe for any securities nor shall it or any part of it form the basis of or be relied on in connection with, or act as any inducement to enter into, any contract or commitment whatsoever. The information contained in this Presentation concerning the Company does not purport to be all-inclusive or to contain all the information that a prospective purchaser or investor may desire to have in evaluating whether or not to make an investment in the Company. The information is qualified entirely by reference to the Company’s publicly disclosed information. No representation or warranty, express or implied, is made or given by or on behalf of the Company or any of its the directors, officers or employees as to the accuracy, completeness or fairness of the information or opinions contained in this Presentation and no responsibility or liability is accepted by any person for such information or opinions. In furnishing this Presentation, the Company does not undertake or agree to any obligation to provide the attendees with access to any additional information or to update this Presentation or to correct any inaccuracies in, or omissions from, this Presentation that may become apparent. The information and opinions contained in this Presentation are provided as at the date of this Presentation. The contents of this Presentation are not to be construed as legal, financial or tax advice. Each prospective purchaser should contact his, her or its own legal adviser, independent financial adviser or tax adviser for legal, financial or tax advice. The Company uses both International Financial Reporting Standards (“IFRS”) and certain non-IFRS measures to assess performance. Non-IFRS measures do not have any standardized meaning prescribed by IFRS and are unlikely to be comparable to any similar measures presented by other companies. Management analyzes performance based on underwriting ratios such as combined, expense, loss and claims ratios, MCT, RBC and debt-to-capital, as well as other non-IFRS financial measures, namely DPW, Underlying current year loss ratio, Underwriting income, NOI, NOIPS, OROE, ROE, AROE, Non-

  • perating results, AEPS, Total capital margin, Cash flow available for investment activities, and Market-based yield. These measures and other insurance

related terms are defined in the Company’s glossary available on the Intact Financial Corporation web site at www.intactfc.com in the “Investors” section. Additional information about the Company, including the Annual Information Form, may be found online on SEDAR at www.sedar.com.