Innovations and Motivations: Why Connecting Dots with Data Matters Jo Zimmer, MPAE – Rural Oregon Continuum of Care David Mulig – Presenter Oregon Housing and Community Services
Opening – Jo Zimmer • Overview of Session • Who's in the Room – Expectations Oregon Housing and Community Services 2
Context: Existing HMIS • Measure and monitor: – Overall reduction in the number of homeless individuals and families – Jobs and income growth for homeless individuals and families – Client enrollment interval compared to receipt of services • Track and report: – Length of time individuals and families remain homeless – Incidence of returns to homelessness by previously homeless households – Extent of outreach efforts to reach all members of a community Oregon Housing and Community Services 3
Innovation in HMIS Be proactive instead of reactive • Discover trends that help in forward planning • Guide organizational decision making with a real- time perspective • Track resources and services across organizations or entire regions • Demonstrate your organization’s outcomes to community stakeholders and funders • ROMA Oregon Housing and Community Services 4
Innovation in HMIS: What’s New? • Technical Assistance: ROCC internal HMIS support • Hubs: central DE, reporting, analyses – Shared costs – Fee-for-service • Homelessness Data Dip: Seattle Innovation Team • 211: CES, regular front-line DE • Software: Bitfocus/Clarity, Touch-Tracking – End user drives system design (client vs. software) – Fully customizable – CES – Drag-drop reporting, GIS mapping Oregon Housing and Community Services 5
Coaching Staff for Success Coaching Staff for Success What are some of the biggest concerns with staff using HMIS or entering data into HMIS? What are your expectations and are they clear? “Why bother? I just want to help my participants. Oregon Housing and Community Services 6 6
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Motivating Staff to Succeed A person’s motivation on any given task is a function of the formula: Expectancy x Value = Motivation Expectancy - the degree to which an individual expects to be successful at a task. Value - the degree to which an individual values the rewards that accompany that success. Oregon Housing and Community Services 8
Expectancy x Value Expectancy Rate 10 x Value Rate 10 = 100% Motivation Expectancy Rate 10 x Value Rate 0 = 0% Motivation Expectancy Rate 0 x Value Rate 10 = 0% Motivation What’s YOUR motivation? Oregon Housing and Community Services 9
Using Motivation as a Tool What are ways to increase the EXPECTANCY of success when using HMIS / Data? What are ways to increase the VALUE staff have on the quality of their work with HMIS / Data? Oregon Housing and Community Services 10
Questions? ▪ Jo Zimmer: jozimmer@comcast.net ▪ David Mulig: contact@dmulig.net Oregon Housing and Community Services 11
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