Innovation & Commercialisation 27 May 2019 Roads, Rates and - - PowerPoint PPT Presentation

Innovation & Commercialisation

27 May 2019

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Roads, Rates and Rubbish

600,000 population 2,850km of roads 1,000km of bikeways 2,314 parks (16sqkm) 260,000 rateable properties 350,000 bins 180,000 water meters 12million visitors per year

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2016 – Establish the Digital City Program

Different risk appetite Products not services Investment Logic and RoI City-owned telecommunications network Large-scale adoption of IoT Cloud-based integration/automation Productivity through technology Excellent customer experiences

WHAT HOW WHY

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Priority 1 – Telecommunications

City of Gold Coast believes that optic fibre is as essential as roads, streetlights and electricity networks in the functions of a city

1. Carrier licence - MFAD 2. Fibre backbone built from Helensvale to Coolangatta 3. Three loops – Central (under construction), North & South (planning) 4. Connecting most Council buildings, and urban centres 5. Savings and revenues being realised 6. Wi-Fi

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Priority 2 – Internet of Things (IoT)

Potential for 600,000 devices over the network within a decade

1. City-wide LoRaWAN network built – Joint Venture with NNNCo 2. IoT field trials completed 3. Scale deployment over LoRaWAN – commencing July 4. $millions in savings and avoided costs 5. Real-time information for operations and customers, e.g. water consumption

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Priority 3 - Integration

Custom-built platform in AWS Cloud

1. Loose coupling through APIs 2. Any system can work with any system 3. Multiple user types through custom-built interface 4. AI, ML, blockchain 5. Flexible

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Example 1 – Parking

Custom-built API integration

• 1. Cash management completed
• 2. Systems integration Q1 FY 2019/20
• 3. Full operations Q2 2019/20
• 4. Advanced analytics (AI and ML)
• 5. Real-time alerting
• 6. Operational savings
• 7. Enhanced customer experience

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Example 2 – bins

Trials completed

1. Technology works effectively 2. LoRaWAN as the scale deployment network 3. End-to-end design in early stage 4. Automated systems (AI and ML) 5. New payment options (customer-Council-vendor)

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Example 3 – Process Automation

Initial trails show positive productivity impacts.

1. Reduction in errors 2. Reduced time to complete jobs 3. Immediate reduction of work backlog 4. Positive staff experience

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Recap

1. Roads, rates and rubbish can be innovative 2. IoT is essential for data-based productivity improvements 3. Cost-effective network is a prerequisite for IoT and mobile working 4. Loosely-coupled integration is essential to allow flexibility 5. Smart = ‘tailored to/by the user/customer’ 6. Act commercially to enable collaboration to thrive

Contact details

PO Box 5042 Gold Coast MC QLD 9729 P 1300 GOLDCOAST E mail@goldcoast.qld.gov.au W cityofgoldcoast.com.au