Improving healthcare utilization and health status of youth aging out of foster care Initial Concept Presentation and Working Session Prof Ann Black Ryan Fennessey Maliheh Aghanasiri Blake Lane Corinne Hirotsu
Research Recap Medical and Youths in Foster Care Mentorship Observations Government Foster Care/ Agencies Programs Agencies Emancipated Hamilton County Jobs and BAIR Foundation Big Brothers Big Sisters LeXavier Lighthouse Community Family Services School Lighthouse Youth Services ProKids Tyrone Holly CCHMC Choices Inc. ILS group Trauma Therapists Lighthouse Community HEMI Program Tatiana McCormick School Changing Lives Walkthrough CHECK Clinic Total Interview time - Darnicia Bayes Choices, Inc. Total Interview time - 4 hrs Total Interview time - Tevin Brunner 4 hrs Changing Lives 6 hrs, 30 min Total Interview time - Total Interview time - 3 hrs Total Interview 7 hrs, 30 min Time - 25 hrs 1
Starting Options Binder Kit Flipbook What What What what what what what sh sh ou ou l l d d should should should sh ou l d sh ou l d i i d d o o ? ? d i I do? I do? o ? I do? i d o ? I NEED A DOCTOR if i need a doctor at the doctor’s office WHO DO I NEED? who? Dr. John p u t y o u r c u r r e n t h o m e a d d r e s s d o w n her e. who? Dr. John ca l l 51 3-000-1200 ca l l 513-000-1200 sa y doctor dentist Hel l o, I ’ d l i ket o make sa y an a p p o i n t m e n t w i t h Hel l o, I ’ d l i ket o makean Dr . . Wh eni s t heso ones t appoi nt mentwi t h Dr . a p p o i n t m e n t y o u h a v e av ai la bl e? medi ca i d ca r d br i ng me di ca i d car d br i ng phot o ID phot o I D when you get to eye doctor emergency the doctor’s office, they will give you forms to fill out. 2
Ideation Methods Prototyping Questionnaires Image Boards 3
Prototyping Existing Materials Information not seen as important Youth lose frequently Random sizes of information Binder is too large Graphics not engaging 4
Prototyping Construction Design Goals: Personalized Portable Informative User Friendly / Easy to understand Cohesive graphics 5
Prototyping Final Variations Flip Book Size Small Index Card Size Binder Size 4” x 7” 3” x 4.5” 6” x 7.75” 6
Questionnaires Questionnaire Content Feedback Cards - Foster Agency Questions about preference These three options are portable tools to help maintain health records, healthcare information, and healthcare contacts for youths coming out tabs, binding, size Feedback Cards - Foster Parents/Staff of foster care. These tools are meant to help make the transition from pediatric care to adult care a smooth one. Please provide your feedback These three options are portable tools to help maintain health records, healthcare information, and healthcare contacts for youths coming out About You: Feedback Cards - Youth of foster care. These tools are meant to help make the transition from Questions about content pediatric care to adult care a smooth one. Please provide your feedback These three options are portable tools to help maintain your health Which One? Flip Book Binder Index Cards records, healthcare information, and healthcare contacts. These tools Which binding works best? About You: organization, graphics, usability are meant to help make your transition from pediatric care to adult care Which size works best? Foster Parent: Group Home Staff: a smooth one. Please provide your feedback to help make these tools Which tabs work best? Ind. Living Specialist: Residential Home Staff: Which option(s) would be kept? Which One? Flip Book Binder Index Cards About You: Which is the most appealing? Which binding works best? Gender: Current Living Sitation: Yes No About the Content: Open Ended Questions Which size works best? Age: Is it understandable for youths? Which tabs work best? Is the content well organized? Which One? Flip Book Binder Index Cards Which option(s) would be easiest to Which binding do you prefer? update? Is there too much information? Which size do you prefer? Which is the most appealing? Is there too little information? Which tabs do you prefer? Yes No About the Content: Are the graphics clear? Which is your favorite? Is it understandable for youths? Would you distribute this guide (or About Your Favorite: Yes No Interviewed Is the content well organized? parts of)? Is it easy to read? Is there too much information? Is there too much information? Open-Ended Questions: Is there too little information? Is there too little information? Do you have any other suggestions/comments? Are the graphics clear? Are the graphics clear? Would you update this? 12 Youths Would you use this? Open-Ended Questions: Where would you store this? Open-Ended Questions: 11 Parents Do you have any other suggestions/comments? Where would you store this? Do you have any other suggestions/comments? 4 Agencies 7
Questionnaires Youth Feedback Analysis Overall Favorite 12 Youths Binding 47% 15% 38% Size 16% 50% 34% 25% Tabs 25% 50% 8
Questionnaires Foster Youth Further Analysis 8% too little 8% too much 100% 100% 100% 84% 84% Found content Satisfied with amount Understood Would use Would update easy to of information graphics the book the book understand 9
Questionnaires Parent Feedback Analysis Overall Favorite 11 Parents Binding 9% 27% 64% Size 27% 18% 55% 28% Tabs 36% 36% Most Easily 53% 27% 20% Updated 10
Questionnaires Parent Further Analysis 10% too much 10% too little 100% 100% 100% 100% 100% 80% Found content Found content to Stated book was Understood Would fill out the Satisfied with easy to be well organized easy to fill out graphics book with their kids amount understand of information 11
Questionnaires Agency Feedback Analysis Overall Favorite 4 Agency Workers Binding 20% 40% 40% Size 80% 20% 0% 10% Tabs 10% 80% Most Easily 33% 33% 33% Updated 12
Questionnaires Agency Further Analysis 100% 75% 100% 100% 100% 100% Found content easy Found content to Stated book was Understood Would fill out the Satisfied with to understand be well organized easy to fill out graphics book with their kids amount of information 13
Image Boards Live Well Collaborative Color Preference 3 Primary Palette 7 13 3 7 7 13 13 Cincinnati Childrens Cincinnati Childrens Tints Warm Palette 3 7 13 7 13 Cincinnati Childrens Cincinnati Childrens 3 Cool Palette 7 Primary Palette 13 Cincinnati Childrens 14 Tones
Image Boards Cover Preference Colors & Patterns Organic & Textures 15
Next Steps Overall Favorites Youth Parents Agencies 16
Next Steps Final Concept Flipbook Size “At Home” Version Wallet Size “To Go” Version 17
Next Steps Refinement Process - Making the decisions on how to keep the project sustainable. How? When? Where? Who? Where will the guide be Who is in charge of storing When is the best time to How will the guide be stored when ordered? the copies of the guide? distribute the guide to the distributed? Where is the best location Who will be responsible for youth? to for it to be distributed? distributing the guide? Who will be responsible for mass-producing the guide? Who will be responsible for updating the guide? 18
Decision Tools Charts based on previous research to help the decision making process. Youth Trust Map CHECK Clinic Affiliation Map 19
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