Informed, Equitable, & Transparent Engagement - PowerPoint PPT Presentation

Informed, Equitable, & Transparent Engagement Jocelyn(Hi+le,(Associate(Director( PlaceMa+ers(

PlaceMatters Supports the creation and maintenance of vibrant, sustainable communities by improving decision-making Good decisions are: • Equitable • Informed • Transparent • Lasting

Planning Decision-Making PlaceMatters’ Tools & Improved)Model) Techniques ! • Informa(on)sharing) • Mul(ple)channels)of) communica(on) • Shared)values) • Understanding)tradeoffs) • Feedback)loops)) • Celebra(ng)community)) Challenges ! PlaceMatters’ Answers ! Of Disengagement ! • Lack)of)awareness) • Transparency) ) • Constraints) • Equity) ) • Misinforma(on) • Informa(on) • Exclusion) • Apathy) • Durability) • Restricted)Access)

Equitable Engagement Informed Decision-Making Transparent Process Politically Durable/Lasting

IAP2 Core Values of Public Participation Public participation is based on the belief that those who are • affected by a decision have a right to be involved in the decision- making process. Public participation includes the promise that the public's • contribution will influence the decision. Public participation promotes sustainable decisions by recognizing • and communicating the needs and interests of all participants, including decision makers. Public participation seeks out and facilitates the involvement of • those potentially affected by or interested in a decision. Public participation seeks input from participants in designing • how they participate . Public participation provides participants with the information • they need to participate in a meaningful way. Public participation communicates to participants how their input • affected the decision .

Equitable Engagement Public Relations ≠ Outreach ≠ Public Input ≠ Public Participation ≠ • Public Engagement

Ladder of Engagement Arnstein,)Sherry)R.)"A)Ladder)of)Ci(zen)Par(cipa(on,")JAIP,)Vol.)35,)No.)4,)July)1969,)pp.)216W224) Nabatchi,)T.)2012.)“A)Manager’s)Guide)to)Evalua(ng)Ci(zen)Par(cipa(on.”)IBM)Center)for)The) Business)of)Government,)Fostering)Transparency)in)Democracy)Series.)

How? Design • Creating/hiring the right team, including equity groups • Spending enough time up front to design process right • Setting specific goals and methods for evaluation Implementation • Go to where people are, make things specific • Use the place itself • Multi-channel • Low tech • High tech • Be flexible if something isn’t working • Make it fun but meaningful

Process Design ID)Targets,)Methods)

Process Design Assess)Current)Networks)

Process Design Assess)Current)Networks)

Implementation GoWtoWThem)

Go-to-Them iPads)(Engaging)Plans))

Case Study Albany)2030) Albany Actual Forum Results 1. African(American( 15% 28% 2. Asian( 2% 4% 3. Hispanic( 2% 7% 71% 4. White((( 57% 5% 5. A(mix(( 3% 2% 1% 6. Other( 2% 7. I � d(rather(not(say (

Albany 2030 “Stoop)Surveys”)

Albany 2030 House)Par(es)

Albany 2030 Micro)Mee(ngs)

Albany 2030 Speed)Planning)

Arts and Place-based Art)in)Place)

Arts and Place-based Art)in)Place)

Arts and Place-based Neighborland)

Arts and Place-based Art)in)Place)

Arts and Place-based Walkshops)

Arts and Place-based StoryWtelling)

Arts and Place-based Performing)Arts)

Public Meetings Interac(ve)or)Nothing)

Public Meetings Equitable)Access) Brainstorm)Anywhere)with)Transla(on—PlaceMacers)for)Denver)Public)Schools))

Online Idea)Genera(on)

Online Visual)Preference)

Bridging Live and Online Crowdbrite)

Emerging Technology Leaping)digital)divide) 88% American)adults)(18+))with)a)cell)phone)) *Pew)Internet)&)American)Life)Survey)–)Sept)2012)

Accessible Interfaces Tex(zen) From Code for America: textizen.com

Accessible Interfaces LocalData) From Code for America: localdata.com

Mobile Augmented)Reality)

Engagement Should be Fun ) Albany 2030 and Des Moines Tomorrow Plan

Informed Decision Making Got)Par(cipants,)Now)What?)) CC Attribution: Flickr User Kavlinka

Informed Decisions: How? Want Participants to Know Where things are (current conditions) • Where they might be going (scenarios, etc.) • How to change course (preferred future, charrette, etc.) • That they can’t have everything (tradeoffs) • Want to Know from Participants What they value • What their preferences are (tradeoffs) • What their priorities for implementation are • How they can help make it all happen •

Tools! There)are)a)lot.) Civic Engagement/ Communication Tools • Network Analysis tools ( • Outreach “Push” Technologies (email, flyers, mail, etc.) • Digital Story Telling (text, audio, photo, video, art, Google Earth Touring, etc.) • Face-to-face (town meetings, gathering places, stoop surveys, Trusted Advocates, etc.) • Feedback/Commentary (Blogs, Twitter, Forums, Surveys, Google Sites, etc.) • Collaborative Authoring (wiki, Google Docs, My Maps, Sites, mind-maps, etc.) • Polling Tools (keypad polling, mobile phone polling, hand vote, etc.) • Idea Creation/Development (MindMixer, Brainstorm Anywhere, Ideascale) • Interactive Tools (Touchtables, iPads, smart phones, Brainstorm Anywhere) • Webinar/Online Town Meetings (phone town meeting, WebEx, GoToMeeting) • Social Networking (Facebook, LinkedIn, Twitter, etc.) Visualization Tools • Maps (Google Earth, World Mapping Kit, Esri megacity, Google My Maps) • 3D (3D Studio Max, Blitz 3D, SketchUp, OGRE, etc.) • Visual Media (photo galleries, videos, art, etc.) • Photomontage/Visual Preference Surveys (Beautiful Streets, etc.) • Serious Games (Second City, SimCity, etc.) • Augmented Reality (ARSight, Data Layers) • Motion Charts (Trendalyzer, Gapminder, Google Gadgets, Roambi, amCharts)

Tools! There)are)even)more.) Decision Analysis Tools • Spatial Analysis (ArcGIS, CommunityViz, etc.) • Scenario Planning and Trade-offs (Envision Tomorrow, Index, FRAME, OASIS, CommunityViz, etc.) • Predictive Modeling (TRANSIM, EcoGen, Predictive, Ecosystem Mapping, etc.) • Online Scorecards (Walkscore) • Spreadsheet Analysis (LEAP) • Multi-Criteria Decision Analysis (InfoHarvest) • Ecosystem (Vista, PMlink360, HydroLogics) • Resources (Tools Explorer, EBM Tools database) Implementation Tools • Project Management Tools (Basecamp, Atrium, Google Groups, Zoho Projects, etc.) • Content Management (Drupal, Wordpress) • Process Tools (Dynamic Charrettes, Appreciative Inquiry, etc.) Evaluation and Monitoring Tools • Indicator Tracking (STAR Community Index) • Case Studies (Smart Growth Tools Database) • Impact Analysis Tools (INDEX, Envision Tomorrow +, CommunityViz, etc.) • Feedback Tools (Online Surveys, Twitter, Keypad Polling, face-to-face, etc)

Clear Communication of Values

Show Impacts on Values MetroQuest)

Transparent CommunityViz)

Simple and Effective Communication Crowdguage)

Context Appropriate Built)in)New)River)Valley)

Hands-on Reality)Check)

..and Easy to Digitize Reality)Check)Digital)

Innovative Par(cipatory)Chinatown)

Where are we going? • Open Data • Crowdsourcing • Civic Hacking • Open Tools • Equity Indices • Clear Visualization

Open Tools “ In)the)face)of) increasing) complexity)and) uncertainty,) planners,)public) officials,)and) community) residents)need) new)tools)to) an(cipate)and) shape)the)future.)

Equity Indices

Neighborhood Indicators http://neighborhoodindicators.org

Better Interfaces

Clear Communication of Options Jonathan)Arnold)

Clear Communication of Options Google)Earth)

Lasting Decisions Need People http://www.flickr.com/photos/dno1967b/

This is not a decision maker http://www.flickr.com/photos/stadtstreicher/

Jocelyn(Hi+le,(Associate(Director( PlaceMa+ers( jocelyn@placema+ers.org( @theplacema+ers( @JocelynHi+le(