Informed, Equitable, & Transparent Engagement - - PowerPoint PPT Presentation

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Informed, Equitable, & Transparent Engagement - - PowerPoint PPT Presentation

Apr 09, 2024 468 likes •1.06k views

Informed, Equitable, & Transparent Engagement Jocelyn(Hi+le,(Associate(Director( PlaceMa+ers( PlaceMatters Supports the creation and maintenance of vibrant, sustainable communities by improving decision-making Good decisions are:

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Informed, Equitable, & Transparent Engagement

Jocelyn(Hi+le,(Associate(Director( PlaceMa+ers(
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PlaceMatters

Supports the creation and maintenance of vibrant, sustainable communities by improving decision-making Good decisions are:

  • Equitable
  • Informed
  • Transparent
  • Lasting
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PlaceMatters’ Tools & Techniques!

  • Informa(on)sharing)
  • Mul(ple)channels)of)
communica(on)
  • Shared)values)
  • Understanding)tradeoffs)
  • Feedback)loops))
  • Celebra(ng)community))

PlaceMatters’ Answers!

  • Transparency)
  • Equity)
  • Informa(on)
  • Durability)
  • Lack)of)awareness)
  • Constraints)
  • Misinforma(on)
  • Exclusion)
  • Apathy)
  • Restricted)Access)

Challenges! Of Disengagement!

) )

Improved)Model)

Planning Decision-Making

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Equitable Engagement Informed Decision-Making Transparent Process Politically Durable/Lasting

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IAP2 Core Values of Public Participation

  • Public participation is based on the belief that those who are

affected by a decision have a right to be involved in the decision- making process.

  • Public participation includes the promise that the public's

contribution will influence the decision.

  • Public participation promotes sustainable decisions by recognizing

and communicating the needs and interests of all participants, including decision makers.

  • Public participation seeks out and facilitates the involvement of

those potentially affected by or interested in a decision.

  • Public participation seeks input from participants in designing

how they participate.

  • Public participation provides participants with the information

they need to participate in a meaningful way.

  • Public participation communicates to participants how their input

affected the decision.

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Equitable Engagement

  • Public Relations ≠ Outreach ≠ Public Input ≠ Public Participation ≠

Public Engagement

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Ladder of Engagement

Arnstein,)Sherry)R.)"A)Ladder)of)Ci(zen)Par(cipa(on,")JAIP,)Vol.)35,)No.)4,)July)1969,)pp.)216W224) Nabatchi,)T.)2012.)“A)Manager’s)Guide)to)Evalua(ng)Ci(zen)Par(cipa(on.”)IBM)Center)for)The) Business)of)Government,)Fostering)Transparency)in)Democracy)Series.)
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How?

Design

  • Creating/hiring the right team, including equity groups
  • Spending enough time up front to design process right
  • Setting specific goals and methods for evaluation

Implementation

  • Go to where people are, make things specific
  • Use the place itself
  • Multi-channel
  • Low tech
  • High tech
  • Be flexible if something isn’t working
  • Make it fun but meaningful
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Process Design

ID)Targets,)Methods)

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Process Design

Assess)Current)Networks)

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Assess)Current)Networks)

Process Design

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Implementation

GoWtoWThem)

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Go-to-Them

iPads)(Engaging)Plans))

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  • 1. African(American(
  • 2. Asian(
  • 3. Hispanic(
  • 4. White(((
  • 5. A(mix((
  • 6. Other(
  • 7. Id(rather(not(say(

15% 2% 2% 71% 5% 2% 2%

28% 4% 7% 57% 3% 1%

Forum Results Albany Actual

Case Study

Albany)2030)

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Albany 2030

“Stoop)Surveys”)

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Albany 2030

House)Par(es)

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Albany 2030

Micro)Mee(ngs)

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Albany 2030

Speed)Planning)

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Arts and Place-based

Art)in)Place)

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Arts and Place-based

Art)in)Place)

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Arts and Place-based

Neighborland)

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Arts and Place-based

Art)in)Place)

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Arts and Place-based

Walkshops)

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Arts and Place-based

StoryWtelling)

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Arts and Place-based

Performing)Arts)

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Public Meetings

Interac(ve)or)Nothing)

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SLIDE 27 Brainstorm)Anywhere)with)Transla(on—PlaceMacers)for)Denver)Public)Schools))

Public Meetings

Equitable)Access)

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Online

Idea)Genera(on)

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Online

Visual)Preference)

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Bridging Live and Online

Crowdbrite)

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Emerging Technology

Leaping)digital)divide)

88%

*Pew)Internet)&)American)Life)Survey)–)Sept)2012)

American)adults)(18+))with)a)cell)phone))

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Accessible Interfaces

From Code for America: textizen.com

Tex(zen)

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Accessible Interfaces

From Code for America: localdata.com

LocalData)

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Mobile

Augmented)Reality)

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Engagement Should be Fun

)

Albany 2030 and Des Moines Tomorrow Plan
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Informed Decision Making

Got)Par(cipants,)Now)What?))

CC Attribution: Flickr User Kavlinka
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Informed Decisions: How?

Want Participants to Know

  • Where things are (current conditions)
  • Where they might be going (scenarios, etc.)
  • How to change course (preferred future, charrette, etc.)
  • That they can’t have everything (tradeoffs)

Want to Know from Participants

  • What they value
  • What their preferences are (tradeoffs)
  • What their priorities for implementation are
  • How they can help make it all happen
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SLIDE 38 Civic Engagement/ Communication Tools
  • Network Analysis tools (
  • Outreach “Push” Technologies (email, flyers, mail, etc.)
  • Digital Story Telling (text, audio, photo, video, art, Google Earth Touring, etc.)
  • Face-to-face (town meetings, gathering places, stoop surveys, Trusted Advocates, etc.)
  • Feedback/Commentary (Blogs, Twitter, Forums, Surveys, Google Sites, etc.)
  • Collaborative Authoring (wiki, Google Docs, My Maps, Sites, mind-maps, etc.)
  • Polling Tools (keypad polling, mobile phone polling, hand vote, etc.)
  • Idea Creation/Development (MindMixer, Brainstorm Anywhere, Ideascale)
  • Interactive Tools (Touchtables, iPads, smart phones, Brainstorm Anywhere)
  • Webinar/Online Town Meetings (phone town meeting, WebEx, GoToMeeting)
  • Social Networking (Facebook, LinkedIn, Twitter, etc.)
Visualization Tools
  • Maps (Google Earth, World Mapping Kit, Esri megacity, Google My Maps)
  • 3D (3D Studio Max, Blitz 3D, SketchUp, OGRE, etc.)
  • Visual Media (photo galleries, videos, art, etc.)
  • Photomontage/Visual Preference Surveys (Beautiful Streets, etc.)
  • Serious Games (Second City, SimCity, etc.)
  • Augmented Reality (ARSight, Data Layers)
  • Motion Charts (Trendalyzer, Gapminder, Google Gadgets, Roambi, amCharts)

Tools!

There)are)a)lot.)

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SLIDE 39 Decision Analysis Tools
  • Spatial Analysis (ArcGIS, CommunityViz, etc.)
  • Scenario Planning and Trade-offs (Envision Tomorrow, Index, FRAME, OASIS,
CommunityViz, etc.)
  • Predictive Modeling (TRANSIM, EcoGen, Predictive, Ecosystem Mapping, etc.)
  • Online Scorecards (Walkscore)
  • Spreadsheet Analysis (LEAP)
  • Multi-Criteria Decision Analysis (InfoHarvest)
  • Ecosystem (Vista, PMlink360, HydroLogics)
  • Resources (Tools Explorer, EBM Tools database)
Implementation Tools
  • Project Management Tools (Basecamp, Atrium, Google Groups, Zoho Projects, etc.)
  • Content Management (Drupal, Wordpress)
  • Process Tools (Dynamic Charrettes, Appreciative Inquiry, etc.)
Evaluation and Monitoring Tools
  • Indicator Tracking (STAR Community Index)
  • Case Studies (Smart Growth Tools Database)
  • Impact Analysis Tools (INDEX, Envision Tomorrow +, CommunityViz, etc.)
  • Feedback Tools (Online Surveys, Twitter, Keypad Polling, face-to-face, etc)

Tools!

There)are)even)more.)

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Clear Communication of Values

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Show Impacts on Values

MetroQuest)

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Transparent

CommunityViz)

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Simple and Effective Communication

Crowdguage)

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Context Appropriate

Built)in)New)River)Valley)

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Reality)Check)

Hands-on

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Reality)Check)Digital)

..and Easy to Digitize

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Innovative

Par(cipatory)Chinatown)

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Where are we going?

  • Open Data
  • Crowdsourcing
  • Civic Hacking
  • Open Tools
  • Equity Indices
  • Clear Visualization
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“

In)the)face)of) increasing) complexity)and) uncertainty,) planners,)public)

  • fficials,)and)

community) residents)need) new)tools)to) an(cipate)and) shape)the)future.)

Open Tools

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Equity Indices

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Neighborhood Indicators

http://neighborhoodindicators.org
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Better Interfaces

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Clear Communication of Options

Jonathan)Arnold)

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Clear Communication of Options

Google)Earth)

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Lasting Decisions Need People

http://www.flickr.com/photos/dno1967b/
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This is not a decision maker

http://www.flickr.com/photos/stadtstreicher/
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SLIDE 57 Jocelyn(Hi+le,(Associate(Director( PlaceMa+ers( jocelyn@placema+ers.org( @theplacema+ers( @JocelynHi+le(