Informa tion T e c hnolog y Division t Infor mation T e c - - PowerPoint PPT Presentation

Informa tion T e c hnolog y Division

Infor mation T e c hnology Stude nt Suppor t

F

r ie ndly Staff known as Compute r L abor ator y Atte ndants (CL As) supe r vise IT D manage d PC Rooms dur ing se me ste r s. T he y e nsur e that e ve r ything is wor king satisfac tor ily and whe n time pe r mits will assist stude nts with ge ne r al que r ie s Mor e spe c ialist que r ie s should be dir e c te d to te ac hing staff.

On- line Stude nt IT Infor ma tion:

http:/ / www.ul.ie / IT D IT HE L P: L ink on PC De sktop Compute r r e late d pr

• ble ms:

E mail: itss@ul.ie

Stude nt Re c or d pr

• ble ms:

E mail: saa@ul.ie

Infor mation T e c hnology Stude nt Suppor t

Stude nt Administr a tion Por ta l : http:/ / www.si.ul.ie / ur d/ sits.ur d/ r un/ siw_lg n L ibr a r y Que r ie s: libinfo@ul.ie L ibr a r y fr

• m home : https:/ / log in.pr
• xy.lib.ul.ie / log in

SUL IS: https:/ / sulis.ul.ie / xsl-por ta l Stude nt Por ta l a t log on: https:/ / sha r e point.ul.ie / Site s/ Stude nts/ de fa ult.a spx

Ac c e ss sample e xam pape r

• ff c ampus: e nte r

ul\ be for e ID Numbe r

Infor mation T e c hnology Stude nt Suppor t

Quick link to IT Information

L

• c atio ns o f IT

D Manage d PC Ro o ms

 L

ibra ry & Informa tion Commons 176 Compute rs

 E

ng & Re se a rc h Building 1 Compute r Room

 He alth Sc ie nc e Building

2 Compute r Rooms

 Sc human Building 2 Compute r

Rooms

 Ke mmy Busine ss Sc hool

5 Compute r Rooms

L

• c atio ns o f IT

D Manage d PC Ro o ms

 GE

MS (Me dic al)Building 3 Compute r Rooms

 L

anguage Building 3 Compute r Rooms

 Sc hr

• dinge r

Building 3 Compute r Rooms

 PE

SS 1 Compute r Room

 Main Building

9 Compute r Rooms

Note :  Some of the se PC Rooms have r e str ic te d ac c e ss  Some de par tme nts manage the ir

• wn PC Rooms

Ope ning Hour s PC Rooms in Ge ne r al

Dur ing Se me ste r

9hr00 - 22hr15 (Mo nda y - F rida y)

Outside Se me ste r

9hr00 - 17hr00 (Mo nda y - F rida y)

Che c k Notic e Boa rd for Ope ning T ime s

Re gulations in PC Rooms

No F

• od

No Be ve ra g e s (e xc e pt bottle d wa te r) Sile nc e your Mobile Phone Conside ra tion for your fe llow stude nts with Proje c t De a dline s Do NOT re move or disc onne c t a ny PC c a ble s

Quie t Ple a se

F ir st Ste ps to Computing in UL

Your Compute r Ac c ount & Mic r

• soft

Outlook 365 UL e mail have be e n c r e ate d for you

L

• g on to a ny Compute r

Use r Name : ID Numbe r Passwor d: Date of Bir th e .g. 17Jan1989 (NB Note Uppe r c ase le tte r J for month)

You will be pr

• mpte d a t fir

st log on to se t pa sswor d

PC Ac c ount Passwor ds



PC Ac c ount Passwor d must be c hange d within 365 days or it will e xpir e . Re se t your PC Ac c ount Passwor d fr e que ntly



Passwor ds must c ontain a minimum of 8 c har ac te r s to inc lude any 3 of the following: Uppe r and L

• we r

c ase le tte r s, digits or spe c ial c har ac te r s of % , $ or € e tc

 Sample Passwor

d: N3wP4ssW*r d “ne wpasswor d” You c annot use any of your last 10 passwor ds



Change Passwor d via we b

(https:/ / offsite .ul.ie / passwor dr e se t/ Stude ntChange Passwor d.aspx)

Se c ur e SMS Passwor d Re se t Se r vic e

Simply re g iste r your a c c ount a nd mobile phone numbe r in a dva nc e with the IT D Pa ssword Re g istra tion Porta l:

https:/ / passwor dr e gistr ation.ul.ie

T he ne xt time you forg e t your pa ssword a ll you ha ve to do is visit the pa ssword re se t pa g e :

https:/ / passwor dr e se t.ul.ie

Ide ntify yourse lf. You will the n re c e ive a n SMS c ode to your phone whic h c a n be use d to re se t your pa ssword without a ny

• the r inte rve ntion or de la y.

IT D a re c onfide nt tha t this improve me nt will be a suc c e ss a nd will ta ke a ll the pa in out of g e tting a pa ssword re se t. So now a ll you ha ve to do is c omple te the onc e - off re g istra tion a nd re se tting your pa ssword in future will be e a sy, simple a nd se c ure . All de tails pr

• vide d thr
• ugh the po r

tal will o nly be use d fo r the so le task o f r e se tting a passwo r d and will no t be use d o r shar e d with any o the r pe r so ns o r syste ms.

F

• llowing the Gr

aduation Ce r e monie s in August 2015 any stude nt who has a gr aduate d status will have the ir ac c ounts disc ontinue d 3 months following the date of gr aduation. T he fir st imple me ntation of this will oc c ur in e ar ly Nove mbe r 2015 and will inc lude any past stude nts who have gr aduate d or le ft the Unive r sity in pr e vious ye ar s. Moving on fr

• m this, the pr
• c e dur

e will be r e pe ate d on a r

• lling

basis with ac c ounts be ing r e move d 3 months following a stude nt gr aduating fr

• m the Unive r

sity or le aving for

• the r

r e asons. Stude nts on a le ave of abse nc e or

• the r

de fe r r al type will not be affe c te d. Stude nts c an ge t ac c e ss to r e c or ds, tr ansc r ipts e tc ., onc e ac c ounts ar e de le te d 90 days afte r gr aduation date by e mailing saa@ul.ie . A PIN numbe r will be r e se t that will give ac c e ss

Ac c ounts in UL

Stude nt E mail

All stude nts ar e pr

• vide d with

Mic r

• soft Outlook 365 UL

Stude nt E mail Ac c ounts E mail ac c ounts ar e subje c t to the pr

• visions of the Stude nt

Code of Conduc t A c opy of this is available at r e gistr ation Go to: https:/ / www.outlook.c om/ stude ntmail.ul.ie F

• r

mat of your UL stude nt e mail addr e ss:

0212345@stude ntmail.ul.ie

Curre ntly re giste re d Stude nts c an ge t Mic rosoft Offic e 2013 F RE E

• n pe rsonal de vic e s via stude nt e mail.

E mail: ulr e p@outlook.c om

Stude nt E mail

Ne w Stude nts must have pe r sonalise d the ir de fault DOB c ompute r ac c ount passwor d be for e ac c e ssing UL stude nt e mail . Ac tivate E mail Ac c ount. Whe n you login, full instr uc tions ar e available on sc r e e n Ac c ounts ar e r e move d 3 months following gr aduating fr

• m

the Unive r sity or le aving for

• the r

r e asons. Stude nts on a le ave of abse nc e or

• the r

de fe r r al type will not be affe c te d.

IT D Printing Se rvic e s

IT D pr

• vide s a r

ange o f pr inting se r vic e s to stude nts inc luding:  Pr inting and c hoic e of binding options for Re por ts, F inal Ye ar Pr

• je c ts,

 T he se s and othe r doc ume nts  Sale of Stude nt L e c tur e Note s  Cash sale s of Stude nt pr int Cr e dits  Pr int finishing se r vic e s— binding (spir al, c loth bound or pe r fe c t bind), laminating, OHP pr int e tc . Contac t Phone Numbe r : 061 20 2515 L

• c ation: E

1- 005 in Main Building

Stude nt L ase r Pr inting

Bla c k & White a nd Colour Printing fa c ilitie s a re a va ila ble throug h the Pa yprint64 prog ra m

Duple x Pr inting (bac k to bac k) is se t by de fault on Blac k & White IT D Pr inte r s Single Side d Pr inting c an be se le c te d if r e quir e d

Stude nt L ase r Pr inting

Pur c hase mor e Pr int Cr e dits:



We b: https://online.ul.ie (Minimum of €10 r e quir e d)



Pr int Room (E 1- 005) (Minimum of €1 r e quir e d)

T

• c he c k the funds in your

PayPr int Ac c ount, c lic k Pr int Ac c ount Info link on de sktop to we b ( https:/ / paypr int64.ul.c ampus:2941/ we btools/ star t.html/ )

All ne w stude nts Pa yPrint Ac c ounts a re a utoma tic a lly c re dite d with €1 Cost pe r pa g e : B/ W = 7 c e nt, Colour = 25 c e nt

Stude nt L ase r Pr inting

T

• a dd a printe r:



Clic k on IT D Stude nt Ce ntr e (UL L

• go)

that displays at log on or go to Star t, Run and type \\paypr int64



You must pr int one page to ac tivate your pr int ac c ount in the paypr int syste m.

IMPORT ANT : As pr int que ue s pe ak huge ly r unning up to de adline s, it is impe r ative that you le ave suffic ie nt time to pr int your pr

• je c t/ doc ume nt.

Your Compute r Wor k

Stude nts c a n wor k on the ir file s in the C:\Wor kAr e a of PCs but the r e a r e NO ba c kup / stor a g e fa c ilitie s on PCs. Alwa ys sa ve ne w doc ume nt a nd g ive it a title . All file s a r e de le te d dur ing nig htly upda ting

• f syste ms.

Always save your wor k to USB Me mor y Ke ys and have bac kup c opie s of your file s.

Your Compute r Wor k

Stude nts a re a dvise d to SAVE the ir work fre que ntly e .g . e ve ry 15 minute s. IT D doe s NOT ba c kup pe rsona l stude nt da ta . T his is your re sponsibility.

Your Computer Work

USB Ke y Re pa ir

Clinic s a r e he ld dur ing Autumn a nd Spr ing se me ste r s

Monday, We dne sday, T hur sday L

• c ation:

L ibr ar y PC Ar e a

T ime :

2.30pm to 3.30pm.

L aptops



Se e use r informa tion in Stude nt IT Informa tion (we b link on PC De sktop) a nd Stude nt UL Porta l (we b pa g e a t log on)



Stude nt Villa g e s use Wire d Conne c tion a nd c urre ntly Wire le ss is be ing ma de a va ila ble in a ll villa g e s. T he Quig le y Villa g e ha s both Wire d & Wire le ss c onne c tivity



F

• r a ssista nc e with c onne c tivity proble ms in

villa g e s, ple a se c onta c t your Villa g e Ma na g e r. T he ma na g e r will during se me ste rs, c onta c t the a ssig ne d te c hnic a l support pe rson for your villa g e  L a ptop Clinic s a re he ld e ve ry Monda y, T ue sda y, We dne sda y, T hursda y a nd F rida y L

• c a tion:

L ibra ry PC Are a T ime : 2.30pm to 3.30pm.

Sc anne r

s

T he r e ar e sc anne r s in the se IT D Manage d PC Rooms (no c har ge for usage ) 2 : L ibr ar y 1 : S1 - 19 1 : KB1- 21a 1 : HSG - 006 1 : AO- 060c 1 : A1 - 084a 1 : A1 - 084

T hat’s it!

T hanks for your atte ntion E njoy your time in UL E ND