Infolinx Physical Records Management Final Presentation Broward County Tim Butler Managing Director, Infolinx January 16, 2018
Why Infolinx? Technology Functionality Experience Support Cloud or On-Premises Out-of-the box solution 30 years industry experience 8 AM – 8 PM help desk Flexible security model Advanced retention Experienced project Cayzu: online support portal management API & Web Services Email notifications How-to videos DoD 5015.2 Certified Sync PeopleSoft data User-level reports Training experience Used by state and local Thin-client, browser-based Meets all function requirements Available technical & help governments nation-wide documentation
What We Deliver Technology Functionality Experience Support Core feature set included Local, state, and federal Flexible, role-based security On-site and remote training out-of-the box government experience Records Management best Advanced retention & Responsive, best-in-class SSO/forms authentication disposition support practices technical support staff Extensive reporting Track & submit support Compliance – DoD 5015.2, Web services capabilities tickets online Sarbanes-Oxley, HIPAA Expert project management Workflow email notifications Bulk update functionality 24/7 access to online FAQ throughout implementation Create color & barcode Long-time participant & Access to resources, Seamless integrations labels sponsor of ARMA events documentation, and tutorials
Security-Minded Solution Role-based security model supporting forms or SSO like that found in Windows Active Directory or Active Directory Federated Services User Authentication Data & Application Function Security • Application can be accessed via either forms or Single- • Restrict views at the table, row, or field level, as well as Sign-On (SSO) authentication any function in the application. Table level security prevents access to certain screens. • Security roles, credentials, and associated privileges are managed within the Infolinx application • Row level security shows records specific to a user, such as a department or hides deleted boxes or users • Supports standard password complexity rules including password length, characters required, lifespan, and • Field level security hides individual data fields, such as number of failures until lockout. the Schedule Destruction Date for boxes or files Cloud Platform Security Cloud Data Security • Get security features of Infolinx combined with the • Data is secured in transit with SSL certificate and security resources provided by Microsoft Azure encrypted with TDE at rest • Azure has completed SOC 1 & 2 security audits • Data protected via automated backup system, point- in-time restore within 14 days • Encrypted communications with built-in SSL certificate/ https using TLS security • Automatic security patching and built-in anti-virus & anti-malware protection
Current Infolinx Applications 350,000 200,000 450,000 Boxes 2.3M 2.2M Files Health Records Boxes Boxes Missouri State King County Federal Reserve Texas State Library and Archives Washington Bank Archives Commission Customer since Customer since Customer since Customer since 2015 2016 2008 2005
What Our Customers Say …wanted to pass along my We chose Infolinx appreciation from your team because the interface was and the support they have intuitive and designed with given us during this the end-user in migration time. They have mind…true thin-client been great to work with on architecture and role- all levels! based security features. Tammi Pusheck Susan Norrington Records Management Manager, Strategic Initiatives – Supervisor Capital Regional District Infolinx worked with us to The customer service develop a much more has been above and robust system than we had beyond what I imagined…Our users are anticipated which lends excited about the itself to the success we capabilities of our new have realized so far. system. Stacie Barclay Lori Kressin Manager of Records, Electronic Records Analyst Information and Privacy
References The following are both references and current state and local government clients of Infolinx
Vendor Comments “…Because we were consolidating 6 different systems and databases Jane Williamson into a single system , the data migration required a good deal of IT Manager massaging in order to meet our new requirements. Library of Virginia This wasn’t just a new system installation. Installing Infolinx allowed us to do significant process improvements and data cleansing across multiple departments.” “Infolinx has been one of the best vendor experiences I’ve had in my Michael Shea 15 years at this agency. Records Center Manager The system they tailored for our needs has more than met our Texas State Library needs. The turnaround time on code issues or repairs is incredibly and Archives Commission quick, as they seem as invested in the success of our system as much as we are. Really an excellent vendor .”
Thank you. We appreciate the opportunity to present our software solution for the Broward County Records Management team – thank you for considering us.
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