Opportunities for Telehealth in the North Country
What is Telehealth? What Barriers Do We Face? Who Are We and What Are We Doing? What Are My Next Steps?
Telemedicine Telehealth eHealth MobileHealth Hub/Spoke
Barriers to Implementation
Who covers telemed medicine icine? • Medicaid • Medicare • Private Insurance Companies What t you need to be be mindful l of? • Location of hub and spoke site • Type of provider • Services provided • Live vs. Store and Forward
Despite the Challenges
Member mber Hospital tals s ◦ Alice Hyde Medical Center ◦ Canton-Potsdam Hospital ◦ Claxton-Hepburn Medical Center ◦ Massena Memorial Hospital ◦ Samaritan Medical Center ◦ Community Providers, Inc. (Champlain Valley Physician Hospital & Elizabethtown Community Hospital)
Spec ecia ialt lty Hub Site te (Prov ovider er) Spok oke e Site te (Pati tient ent) Psychiatry St. Joseph’s Lowville Medical Associates • North Country Family Health Center • Lewis County General Hospital • Psychology Psychological Services Samaritan Pain Clinic • Remote Bosch Health Buddies 7 Different Community Facilities in • Monitoring Jefferson, Lewis and St. Lawrence Counties
Spec ecia ialt lty Hub Site te (Prov ovider er) Spok oke e Site te (Pati tient ent) Movement University of Rochester Samaritan Keep Home • Disorders/Parkinson’s Disease Medical Center Samaritan Summit Village • Pain Management Samaritan Medical Clifton Fine Hospital • Center Cardiology (hypertension) Cardiology Associates Clifton Fine Hospital • Pulmonology/Critical Care Pulmonary Associates Clifton Fine Hospital • Urogynecology Dr. Hawkins Clifton Fine Hospital • Ophthalmology Dr. Ewing-Chow Clifton Fine Hospital • Dr. Sanni Emergency CVPH Interlakes Health • Neurology Dr. Kwon (Rochester) North Country Family Health • Center Pediatric Associates • Neurobehavioral Health SUNY Plattsburgh Canton Potsdam Hospital •
10 Steps to Create a Successful Telehealth Program
1. Develop your Clinical Plan: What clinical needs can be met using telehealth solutions? 2. Must have clinical, administrative and IT champions at both the hub and spoke sites 3. Know your CEO’s, CMO’s, CFO’s, CIO’s, MOUSE 4. Begin where there’s momentum 5. Ensure quality internet connection and appropriate bandwidth
6. Develop written policies and procedures that are shared by both Hub and Spoke sites 7. Understand the costs in money, time, talent and energy and the potential benefits 8. Know your payer mix and understand reimbursement 9. Develop metrics for success aligned with organizational goals (i.e. DSRIP, NYSHIP) 10.Collaborate with partners like NETRC, ATA, and NCHP
David C. Johnson (315) 755-2020 x 24 djohnson@fdrhpo.org Corey Zeigler, (315) 755-2020 x 25 czeiglerfdrhpo.org Joey Marie Horton, (315) 782-9450 jhorton@NoCoFamilyHealth.org American Telemedicine Association http://www.americantelemed.org/ Northeast Telehealth Resource Center http://netrc.org/
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