IN A CHANGING WORLD YOU CAN GROW IN SURPRISING WAYS ACHIEVING - - PowerPoint PPT Presentation
IN A CHANGING WORLD YOU CAN GROW IN SURPRISING WAYS ACHIEVING COMPETITIVE ADVANTAGE THROUGH GOOD CULTURE The bank for a changing world WHY DOES CULTURE MATTER? BEHAVIOURAL ADVANTAGE OUT-THINK + OUT-BEHAVE THE COMPETITION = ADVANTAGE 2
The bank for a changing world
IN A CHANGING WORLD YOU CAN GROW IN SURPRISING WAYS
ACHIEVING COMPETITIVE ADVANTAGE THROUGH GOOD CULTURE
WHY DOES CULTURE MATTER?
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OUT-THINK + OUT-BEHAVE THE COMPETITION = ADVANTAGE
What is culture…
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“the culture of a company is the behaviour of its leaders. Leaders get the behaviour they exhibit and tolerate. You change the culture of a company by changing the behaviours of its leaders”
Ram Charan
The behaviours, systems and symbols that give people the collective capacity to generate value
Why is culture important now more than ever…
A survey of business leaders found that 65% acknowledge they need to change their business’s culture to drive success ….. …….yet fewer than 10% of business leaders successfully build and sustain a new culture. A survey of business leaders found that 65% acknowledge they need to change their business’s culture to drive success ….. …….yet fewer than 10% of business leaders successfully build and sustain a new culture.
advanced economies are at “high risk” of being automated in the next 20 years.
60% of new jobs will require skills that only 20% of the population possess.
(Gen Y) will comprise 72% of the workforce by 2025.
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What works…
1 2 3 Information Resources Incentives
BEHAVIOURAL ENGINEERING MODEL
Motivation Application Competencies
To change the culture, change the messages. Provide the resources to match the ask. Acknowledge the right behaviours.
1 David Ripley PhD, 2002 2 Dr Thomas F Gilbert, 1996
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DELIBERATE LOCAL INVESTMENT IN OUR CULTURE
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ACHIEVEMENT
SELF-ACTUALISING
HUMANISTIC - ENCOURAGING
AFFILIATIVE
HOW BNP PARIBAS HAS DEPLOYED HUMAN SYNERGISTICS’ TOOLS
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Multi-channel Consistent
Surveys “Temperature Check” Direct staff feedback
Culture Coaches Leadership group
Human Synergistics workshops, consulting Coaching Group discussion
Individual Team Executive
LESSONS LEARNED
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BENEFITS
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The bank for a changing world
IN A CHANGING WORLD YOU CAN GROW IN SURPRISING WAYS
ACHIEVING COMPETITIVE ADVANTAGE THROUGH GOOD CULTURE