Improves Engagement Guest Presenter: Ken Gibson Senior Vice - - PowerPoint PPT Presentation

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Improves Engagement Guest Presenter: Ken Gibson Senior Vice - - PowerPoint PPT Presentation

4 Keys to Building a Pay Strategy that Improves Engagement Guest Presenter: Ken Gibson Senior Vice President The VisionLink Advisory Group Talent Takeaways webinar & podcast series AGENDA The Series Talent Takeaways webinar &


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4 Keys to Building a Pay Strategy that Improves Engagement

Guest Presenter: Ken Gibson

Senior Vice President The VisionLink Advisory Group

TalentTakeaways

webinar & podcast series

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AGENDA

The Series

TalentTakeaways

webinar & podcast series

Talent Takeaways Series

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AGENDA AGENDA

✓ Resource Library ✓ Product Information ✓ Product Tour & Demo

The Sponsor

Talent Takeaways Series

Talent Management Made for Managers

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AGENDA

Webinar Info

Talent Takeaways Series

✓ We are informal (and fun) ✓ Ask Questions! ✓ Q&A Session at end ✓ HRCI & SHRM Credits ✓ Slides will be available after

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AGENDA

About the Presenter

Talent Takeaways Series

Ken Gibson is Senior Vice President and one of the principals

  • f

The VisionLink Advisory Group—a compensation design and consulting firm that currently serves clients in over 40 states. Ken has consulted with businesses on performance- related compensation issues for

  • ver

30 years. During that time, he has spoken to a broad range of business groups throughout the United States on a variety of compensation themes. He has authored numerous articles and reports addressing compensation and rewards issues that modern businesses face and conducts a monthly webinar series attended by C-Suite executives and other business leaders throughout the country.

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VisionLink’s Focus Help Business Leaders Build and Sustain a Performance Culture

Accelerate performance through pay strategies that transform employees into growth partners.

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If you do that…

  • Quality of talent will improve.
  • Employee engagement will expand.
  • Performance will be magnified.
  • Business growth will be accelerated.
  • Shareholder value will increase.
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Why Talk About Engagement?

1.

Age of “employee empowerment”

2.

Increasing competition for great talent

3.

Engine of a performance culture

“Research suggests that the issues of ‘retention and engagement’ have risen to

  • No. 2 in the minds of

business leaders, second

  • nly to the challenge of

building global leadership.”

(Deloitte University Press)

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Why Talk About Pay & Engagement?

 Misinformation  Misunderstanding  Missed opportunities

Pay too often addressed in segmented or siloed fashion without regard for its comprehensive impact.

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Our Focus

 Understand Engagement  Why Pay Matters  4 Key Principles

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Poll

Our organization has a process for measuring employee engagement which we implement consistently.

 Yes  No

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What Does Engagement Look Like?

 Focus & Alignment  Stewardship  Execution  Sustained Success

Patterns

 Consistent “Wins”  Confidence

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Pays Relationship to Engagement

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What Kind of Alignment?

Value Creation

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The Engagement Issue

Employees today have increased bargaining power, the job market is highly transparent, and attracting top-skilled workers is a highly competitive activity. Companies are now investing in analytics tools to figure out why people leave, and the topics of purpose, engagement, and culture weigh on the minds of business leaders everywhere. Deloitte 2015 Study & Report

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The Irresistible Organization

…The employee-work contract has changed: People are operating more like free agents than in the past. In short, the balance of power has shifted from employer to employee, forcing business leaders to learn how to build an organization that engages employees as sensitive, passionate, creative contributors. We call this a shift from improving employee engagement to a focus on building an irresistible organization. Deloitte 2015 Study & Report

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The Irresistible Organization

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What About Compensation?

A “hygiene” factor (Deloitte)

Ranks in top 5 drivers (Aon Hewitt)

#1 reason people leave (Payscale.com)

As the economy is expanding, employees have more negotiating power

Pay doesn’t impact performance (Misc. experts)

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Key Quote

"If you aren't talking with your employees about pay, chances are that they're talking to each other and creating their own story of what [the company's] compensation policy is. That's not a good thing.“

(Aubrey Bach, senior manager of editorial marketing at PayScale)

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Therefore, What?

Make pay an engagement asset instead of a liability.

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Apply 4 Key Principles

1.

Operate within a performance framework

2.

Establish a clear pay philosophy

3.

Nurture stewardship

4.

Incorporate the employee view

Aligning Pay Strategy & Engagement

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…and Add a Dose

  • f Common Sense

Aligning Pay Strategy & Engagement

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  • 1. Operate Within a Performance Framework

Business Framework Talent Framework Compensation Framework

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Business Framework

Phase One

Define Growth Expectations (Vision)

▪ Key outcomes that must be achieved

Define Business Model and Strategy

▪ Performance Engine ▪ How the company will compete ▪ Where are growth opportunities?

Identify Roles and Expectations

▪ Establish Performance Criteria ▪ Define “Success”

Business Framework

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Compensation Framework

Phase Two

Establish a pay philosophy

▪ Expansive vs. Selective—or Hybrid ▪ Define what the company is willing to pay for

Engineer a pay strategy

▪ Structure ▪ Mindset

Adopt a “Total Rewards” Approach Compensation Framework

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Talent Framework

Phase Three

Identify Key Producers

▪ Meeting “success” standards 

Identify Talent “Gaps”

▪ Recruiting Strategy 

Communicate Expectations

▪ Define success 

Communicate Rewards

▪ Philosophy ▪ Programs

Talent Framework

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  • 2. Establish a Clear Pay Philosophy

A written statement of what the company is willing to “pay for.” Tie it to value creation.

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Compensation Philosophy Statement

How value creation is defined.

How value is shared—and with whom.

Market pay standards.

How guaranteed pay and value- sharing will be balanced.

How short and long-term value- sharing will be balanced.

When or if equity will be shared.

How merit pay is defined. What do you want pay to communicate about what’s important?

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29 29 Old School Defensive Wealth Creation Wealth Multiplier

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Pay Philosophy Evolution

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Old School

People Are Lucky to Have a Job

Philosophy Pay the least you can to get the work done. Cost or Investment? Every dollar spent on pay is one dollar less in profits. Salaries Check the market; pay less if we can get away with it. Bonuses Maybe; let's wait and see if we have a good year. Long-term Incentives (quasi-equity) Are you crazy? Results If you have a business with sustainable cash flow and it doesn't require innovative employees or much customer interaction, this can work…but won’t attract or retain premier talent.

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Defensive

Don’t Rock the Boat

Philosophy We want to pay people well, but we have to be very cautious. Cost or Investment? We need to be very careful to control costs--including pay. Salaries We want to be "at market." Keep searching for it. Bonuses We will try to pay bonuses as long as we can afford them. Long-term Incentives (quasi-equity) Not our cup of tea. Seems expensive and unnecessary. Results If you want employees who are cautious about bringing up pay issues . . . and accept that pay should never go lower but rarely should go higher, this is the approach for you.

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Wealth Creation

Let’s Focus on Performance

Philosophy Pay strong salaries and incentives to enable the company to attract great talent. We are willing to pay "above market" for top performers. Cost or Investment? We see compensation as an investment that should produce a positive return for shareholders. Salaries Salaries should be "at market" for most positions but somewhat above for high value positions. Bonuses Bonuses are set and communicated early in the year; they are expressed as a meaningful percentage of salaries. Long-term Incentives (quasi-equity) May play a small role. Results If you want to focus on aligning employee performance and pay with your crucial budgeted goals, consider this approach.

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Wealth Multiplier

Let’s Secure Growth Partners

Philosophy Share economic value. "If you create financial value, you will participate in a generous portion of it." Cost or Investment? Compensation is allocated to produce the highest possible return for both shareholders and contributing employees. Salaries We use data for benchmarking, but our pay philosophy drives where we want to be vis a vis market pay. Bonuses Bonuses (value sharing plans) are tied to crucial metrics, recognize personal contributions, and are not capped. Long-term Incentives (quasi-equity) Viewed by top performers as the most meaningful part of their rewards program. Results If you want to be able to attract and retain the best talent in your industry and have them adopt a stewardship mindset regarding shareholder goals, this is your system.

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Poll

Our company has a written pay philosophy and we follow it.

 Yes  No

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  • 3. Nurture Stewardship
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The Stewardship Evolution

Be Do Believe Know

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The Stewardship Evolution

Be Do Believe Know

Stewards Own Outcomes Partnership Role & Expectations

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Drive

“Pay people adequately and fairly, get the issue of money

  • ff the table,

then give them lots of autonomy.”

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Drive

Autonomy Mastery Purpose

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Total Rewards Approach

Compelling Future Positive Work Environment Opportunities for Personal and Professional Growth Financial Rewards

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Total Rewards Approach

Compelling Future Purpose Positive Work Environment Autonomy Opportunities for Personal and Professional Growth Mastery & Purpose Financial Rewards Partnership

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Intrinsic vs Extrinsic Motivators

Intrinsic

Purpose, Autonomy, Mastery Extrinsic

Role Definition

Performance Expectations

Partnership

Contribution Ambitions

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  • 4. Incorporate the Employee View

Everything you do in your

  • rganization gives your

employees clues about two things:

1.

What you value

2.

Where they fit

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Clue Taken from Pay Strategy

“Does my employer understand why I care about my compensation?”

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6 Reasons Employees Care About Pay

Personal

1.

Lifestyle & Wealth Accumulation

2.

Career Measurement

3.

Contribution Ambitions Business

4.

Roles, Expectations & Priorities

5.

Partnership

6.

Continuity & Fairness

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Create an Aligned Pay Strategy

The role of each pay component in relation to others within the comprehensive compensation strategy is coordinated and clear. Those elements add up to a pay approach that aligns employee interests with

  • wner interests. They create a unified financial vision for growing the

business.

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Eight Components of Pay

Benefits

Core benefits

Executive benefits

Qualified retirement plans

Supplemental retirement plans Compensation

Salary

Performance incentives

Sales incentives

Growth incentives

Incentives should be in the form of value sharing.

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Salary Performance Incentives Sales Incentives Growth Incentives Core Health & Welfare Plans Executive Benefit Plans Qualified Retirement Plans Nonqualified Retirement Plans

Salaries

Competitive with market standards? Tied to strong performance management process (merit)? Managed within a flexible but effective structure?

Performance Incentives

Tied to productivity gains? Clear, achievable and meaningful? Self-financing?

Sales Incentives

Challenging yet achievable? Reinforcing the right behaviors? Differentiating your offering?

Growth Incentives

Linked to a compelling future? Supporting an ownership mentality? Securing premier talent?

Core Benefits

Responsive to today’s employee marketplace? Allocating resources where most needed? Evaluated to eliminate unnecessary expense?

Executive Benefits

Flexible enough to address varying circumstances? Communicating a unique relationship? Reducing employee tax expense?

Qualified Retirement Plans

Giving employees an opportunity to optimize retirement values? Operated with comprehensive fiduciary accountability? Avoiding conflicts and minimizing expenses?

Nonqualified Retirement Plans

Optimizing tax-deferral opportunities? Aligning long-term interests of employees with shareholders? Structured to receive best possible P&L impact?

An Aligned Compensation Strategy

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Form of Pay Purpose Standard Investment ROI Salaries Provide for the current cash needs

  • f our executives

40-50th percentile for peer group $500,000 Achieve ROA standard

  • f 0.75%

Short-term Incentives Enhance current cash payments to executives for achieving top and bottom line annual goals 30-40% of base salary $168,000 (Target) 15% revenue growth and 12% margin Long-term Incentives (Cash) Retain execs; focus them on long- term earnings growth; align with shareholder interests; meet wealth accumulation needs 15-20% of base salary $84,000 (Target) Long-term growth in earnings (double earnings = share 13%

  • f new value)

Long-term Incentives (Equity) Retain execs; focus them on long- term earnings growth; align with shareholder interests; meet wealth accumulation needs 15-20% of base salary $84,000 (Target) Long-term growth in earnings (double earnings = share 13%

  • f new value)

Core Benefits Meet basic security needs of the executives 50th percentile for peer group $25,500 ROA of 0.75% Executive Benefits Enhance basic security needs and meet market standards for perquisites 50th percentile for peer group $24,000 ROA of 0.75% Qualified Retirement Provide wealth accumulation

  • pportunity for executives

40th percentile (3% of salary) $15,000 ROA of 0.75% Supplemental Retirement Strengthen rewards value proposition to help recruit and retain executives; meet wealth accumulation needs 30th percentile compared to banks that have plans $135,000 ROA of 0.9%

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The Total Compensation Structure

Min Mid Max 1 203,531 271,375 339,219 50.0% 100% 50% 50% 5% Yes 5% $11,141 Unlimited Unlimited 15,000 20,000 2 150,078 200,103 250,129 35.0% 75% 50% 50% 5% Yes 5% $11,141 Unlimited Unlimited 10,000 12,500 3 119,497 159,329 199,161 25.0% 50% 100% 0% 5% Yes 5% $11,141 25 5 5,000 8,000 4 102,632 136,843 171,054 20.0% 25% 100% 0% 5% $6,127 25 5 5,000 5 81,293 101,616 121,940 15.0% 5% $6,127 25 5 5,000 6 69,720 87,150 104,580 15.0% 5% $6,127 15 5 7 58,564 73,205 87,846 10.0% 5% $6,127 15 5 8 50,176 62,720 75,264 10.0% 5% $6,127 15 5 9 44,038 51,809 59,580 5.0% 5% $6,127 15 5 10 37,211 43,777 50,344 5.0% 5% $6,127 10 5 11 30,784 36,217 41,649 5.0% 5% $6,127 10 5 12 23,562 27,720 31,878 5.0% 5% $6,127 10 5 13 19,529 22,975 26,421 0.0% 5% $6,127 10 5 14 17,354 20,417 23,479 0.0% 5% $6,127 10 5 Annual Car Allow Grade/ Band Sick Days Salary Range Bonus Target LTIP Target Financial Planning Perk Deferred Comp Elegible Deferred Comp Max Match 401k Match Max % Vacation Days

% Phantom Stock FV % Phantom Stock AO

Health, Dental, Life

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Key Question About Pay

“If I participate in a rewards program that has no bearing on the outcomes and priorities I hear you emphasize—or is at odds with them—what level of confidence do I have in my role and in your leadership?”

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Instill a Sense of Partnership

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Market a Future that’s Relevant

Here’s our future

Here’s how we’re going to get there

Here’s the role we picture for you

Here’s how we encourage

  • ur people to grow and

contribute

Here’s our philosophy about pay and rewards

Here are our specific pay programs

Here’s how our pay programs could work for you if we achieve our plan

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Employee Value Statement

Year 1 2 3 4 5

Targeted Results

100% 100% 100% 100% 100%

Salary

$160,000 $166,400 $173,056 $179,878 $187,177

STVS

$64,000 $66,560 $69,222 $71,991 74,871

LTVS (EOY)

  • $74,000

$186,000 $311,000 $448,000

401(k) @7%

$17,120 $36,123 $57,169 $80,428 $106,086

Total Cash

$224,000 $232,960 $242,278 $251,970 $262,048

Wealth Accrual

$17,120 $110,123 $243,169 $391,428 $554,086

Total Value

$241,120 $567,083 $942,407 $1,342,636 $1,767,343

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Create Line of Sight

Vision

Where?

Model & Strategy

How ?

Roles and Expectations

My Contribution?

Rewards

What’s in it for me?

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Apply 4 Key Principles

1.

Operate within a performance framework

2.

Establish a clear pay philosophy

3.

Nurture stewardship

4.

Incorporate the employee view

Aligning Pay Strategy & Engagement

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AGENDA

Q & A

Talent Takeaways Series

Live Q&A

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AGENDA AGENDA

Resources & Support

Talent Takeaways Series

✓ Resource Library ✓ Product Information ✓ Product Tour & Demo

HRsoft.com

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Today’s Presenter:

Ken Gibson

Senior Vice President (949) 265-5703 kgibson@vladvisors.com

7700 Irvine Center Drive, Suite 930  Irvine, CA 92618  949-852-2288 www.VLadvisors.com  www.PhantomStockOnline.com  www.BonusRight.com

Thank You!

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7700 Irvine Center Dr., Ste. 930 Irvine, CA 92618 (888) 703 0080

www.vladvisors.com www.phantomstockonline.com www.bonusright.com

 Headquartered in Irvine, CA  Founded in 1996  Over 450 Clients throughout North America