ImplementIng CmmI for Development moDel maturIty level 2 (StageD) - - PowerPoint PPT Presentation

implementing cmmi for development model maturity level 2
SMART_READER_LITE
LIVE PREVIEW

ImplementIng CmmI for Development moDel maturIty level 2 (StageD) - - PowerPoint PPT Presentation

ImplementIng CmmI for Development moDel maturIty level 2 (StageD) CIB SuCCeSS Story 2017 Quality is Priority! To uphold CIBs distinct reputation as a leading To create outstanding stakeholder value by To grow and help others grow.


slide-1
SLIDE 1

2017

ImplementIng CmmI for Development moDel maturIty level 2 (StageD)

CIB SuCCeSS Story

slide-2
SLIDE 2

Quality is “Priority”!

To uphold CIB’s distinct reputation as a leading and trusted fjnancial institution in Egypt. To create outstanding stakeholder value by providing best in class fjnancial solutions to individuals and enterprises that drive Egypt's economy. To grow and help others grow.

slide-3
SLIDE 3

2017 awards

  • Best Trade Finance Provider in Egypt - by Global Finance
  • Best Treasury & Cash Management Providers in Egypt - by Global Finance
  • Best Foreign Exchange Provider in Egypt - by Global Finance
  • Best Bank in Egypt 2017 - by Global Finance
  • Best Bank in Egypt - by Euromoney
  • Best Bank in the Middle East 2017 - by Euromoney
  • Best Securities Services Providers in Egypt - by Global Finance
  • Best Cash Management Services in North Africa - by EMEA Finance
  • Best FX Services in North Africa - by EMEA Finance

World'S

BeSt Bank

In the emergIng marketS by EuromonEy

slide-4
SLIDE 4

Client FoCus

  • ur success is dependent upon our capability

to provide the best products and services to

  • ur clients; we are committed to helping our

clients achieve their goals and be the best at what they do.

  • ur clients are at the center of our activities

and their satisfaction is our ultimate objective.

slide-5
SLIDE 5

Client FoCus – industry oriented

slide-6
SLIDE 6

Client FoCus – industry oriented

More efgective and effjcient project management and System development Processes.

projeCt management\ SyStem Development

slide-7
SLIDE 7

Client FoCus – industry oriented

More efgective and effjcient project management and System development Processes.

  • ptimized project delivery

in terms of time, cost and deliverable quality.

projeCt management\ SyStem Development It

slide-8
SLIDE 8

Client FoCus – industry oriented

More efgective and effjcient project management and System development Processes.

  • ptimized project delivery

in terms of time, cost and deliverable quality.

  • Enhanced Time-to-Market
  • Enhanced business

alignment

projeCt management\ SyStem Development It

CIB

slide-9
SLIDE 9

Client FoCus – industry oriented

More efgective and effjcient project management and System development Processes.

  • ptimized project delivery

in terms of time, cost and deliverable quality.

  • Enhanced Time-to-Market
  • Enhanced business

alignment CIB customers would enjoy better banking services, better experience, resulting in higher customer satisfaction and stronger customer loyalty.

projeCt management\ SyStem Development It

CIB external CuStomer

slide-10
SLIDE 10

Client FoCus – industry oriented

More efgective and effjcient project management and System development Processes.

  • ptimized project delivery

in terms of time, cost and deliverable quality.

  • Enhanced Time-to-Market
  • Enhanced business

alignment CIB customers would enjoy better banking services, better experience, resulting in higher customer satisfaction and stronger customer loyalty.

projeCt management\ SyStem Development It

CIB external CuStomer BankIng InDuStry

  • Higher competitive

advantage

  • Enhanced image and

reputation

slide-11
SLIDE 11

why ProCess-based Model

slide-12
SLIDE 12

why ProCess-based Model

To be able to deal with an ever-changing world

slide-13
SLIDE 13

why ProCess-based Model

Technology is changing at an incredible speed To be able to deal with an ever-changing world People also change frequently

slide-14
SLIDE 14

why ProCess-based Model

Technology is changing at an incredible speed To be able to deal with an ever-changing world People also change frequently Everyone realizes the importance of having a motivated, quality work force and the latest technology, but even the fjnest people can’t perform at their best when the process is not understood or operating at its best.

slide-15
SLIDE 15

transForMing For suCCess strategy

slide-16
SLIDE 16

transForMing For suCCess strategy

CIB BuSIneSS exCellenCe

  • Maximizing the performance of our existing businesses
slide-17
SLIDE 17

transForMing For suCCess strategy

It exCellenCe

CIB BuSIneSS exCellenCe

  • Maximizing the performance of our existing businesses

It performanCe exCellenCe

slide-18
SLIDE 18

transForMing For suCCess strategy

It exCellenCe

tIme CoSt QualIty Change management team proDuCtIvIty

CIB BuSIneSS exCellenCe

  • Maximizing the performance of our existing businesses

It performanCe exCellenCe SynergIzIng the performanCe anD overall proDuCtIvIty of the It Department In the form of

  • decreased project delivery delays.
  • Decreased cost
  • decreased defects in the fjnal project deliverables
  • Enhanced project stability through efgective change management
  • Enhanced team productivity.
slide-19
SLIDE 19

transForMing For suCCess strategy

It exCellenCe

tIme CoSt QualIty Change management team proDuCtIvIty

theSe oBjeCtIveS are BuIlt on a SolID founDatIon of

  • Continuous improvement
  • Efgective risk management
  • Applying latest technologies

CIB BuSIneSS exCellenCe

  • Maximizing the performance of our existing businesses

It performanCe exCellenCe SynergIzIng the performanCe anD overall proDuCtIvIty of the It Department In the form of

  • decreased project delivery delays
  • Decreased cost
  • decreased defects in the fjnal project deliverables
  • Enhanced project stability through efgective change management
  • Enhanced team productivity

ContInuouS proCeSS Improvement teChnology exCellenCe rISk management

slide-20
SLIDE 20

Cib suCCess story

slide-21
SLIDE 21

Cib suCCess story

CmmI-Dev ml2 CertIfICate

slide-22
SLIDE 22

CMMi-deV Ml2 iMPleMentation aPProaCh

approaCh

ImplementatIon

slide-23
SLIDE 23

CMMi-deV Ml2 iMPleMentation aPProaCh

CoaChIng anD traInIng

  • introduction to CMMi

Offjcial Training

  • Coaching the team

throughout the project

approaCh

ImplementatIon

slide-24
SLIDE 24

CMMi-deV Ml2 iMPleMentation aPProaCh

CoaChIng anD traInIng

  • introduction to CMMi

Offjcial Training

  • Coaching the team

throughout the project

  • Perform a gap analysis
  • Implement CMMI-DEV

ML2 process areas

ConSultIng approaCh

ImplementatIon

slide-25
SLIDE 25

CMMi-deV Ml2 iMPleMentation aPProaCh

CoaChIng anD traInIng

  • introduction to CMMi

Offjcial Training

  • Coaching the team

throughout the project

  • Perform a gap analysis
  • Implement CMMI-DEV

ML2 process areas

ConSultIng

  • Introduction to CMMI Offjcial

Training

  • Coaching the team

throughout the project

aSSeSSment approaCh

ImplementatIon

slide-26
SLIDE 26

teaM Collaboration

Management Support and Commitment Project Management

PMO BRM

Project Management Head

PP PMC CM MA Project Management Peer Review REQM PP PMC REQM PP PMC

System Development

CM MA Analysis Governance and Control Design Peer Review

System Development Head

PPQA

Quality Assurance

Certification Office

  • Gap Analysis
  • Process Definition
  • Process Implementation
  • Introduction to CMMI-DEV
  • Spot Check
  • ATM Training
  • Readiness Assessment
  • SCAMPI A

Auditing

QA Policy Audit Checklist Audit Log Findings Report Common Findings Report Escalation Log

Reporting REQM SAM PP Team Coaching

Gap Analysis Report Project Plan Visit Reports Contract

SECC

Consultation Training Assessment

Analysis and Trending

QA Audit Plan QA Audit Plan

Coordination Coordination PPQA Feedback for Continual Improvement

Plan Do Check Act

Continual Improvement Triggers

slide-27
SLIDE 27

CMMi For Cib it –iMPleMentation sCoPe

iMPleMentation sCoPe is deliMited by the Following boundaries

slide-28
SLIDE 28

CMMi For Cib it –iMPleMentation sCoPe

iMPleMentation sCoPe is deliMited by the Following boundaries

Commercial International Bank – Egypt

  • rganIzatIon
slide-29
SLIDE 29

CMMi For Cib it –iMPleMentation sCoPe

iMPleMentation sCoPe is deliMited by the Following boundaries

Commercial International Bank – Egypt IT Department

SyStem Development

Developing internal enhancements

projeCt management

Managing outsourced projects

  • rganIzatIon
  • rganIzatIonal

unItS

slide-30
SLIDE 30

CMMi For Cib it –iMPleMentation sCoPe

iMPleMentation sCoPe is deliMited by the Following boundaries

Commercial International Bank – Egypt IT Department

ImplementatIon type

SyStem Development

Developing internal enhancements

projeCt management

Managing outsourced projects

  • rganIzatIon
  • rganIzatIonal

unItS

Staged

slide-31
SLIDE 31

CMMi For Cib it –iMPleMentation sCoPe

iMPleMentation sCoPe is deliMited by the Following boundaries

Commercial International Bank – Egypt IT Department

ImplementatIon type

SyStem Development

Developing internal enhancements

projeCt management

Managing outsourced projects

SCope of proCeSS areaS

All process areas are applied except the “SAM” process area for the system development function

  • rganIzatIon
  • rganIzatIonal

unItS

Staged

slide-32
SLIDE 32

CMMi For Cib it –high leVel sChedule

CMMI for CIB IT High Level Schedule

Contracting May 2015 Gap Analysis June 2015 Consultation Process Definition August 2015 Consultation Implementation January 2016 Spot check October 2016 Reediness Assessment February 2017 Formal Appraisal March 2017

5-2015 6-2015 7-2015 8-2015 9-2015 10-2015 11-2015 12-2015 1-2016 2-2016 3-2016 4-2016 5-2016 6-2016 7-2016 8-2016 9-2016 10-2016 11-2016 12-2016 1-2017 2-2017 3-2017

  • The project had taken more time than planned as CIB was synchronously running two vital

strategic projects that consumed all key resources.

  • Thankfully, SECC appreciated and tolerated this prioritization with minimum effect on the CMMI

implementation project.

  • The project time line had been extended as CIB was synchronously running two vital strategic

projects that consumed all key resources

  • Thankfully, SECC appreciated and tolerated this prioritization with minimum efgect on the CMMI

implementation project

slide-33
SLIDE 33

QualitatiVe beneFits

slide-34
SLIDE 34

QualitatiVe beneFits

  • opportunities for error
  • Scope creep
  • rework and re-planning
  • redundancy and time waste
  • Cost - risk

teChnICal BenefItS

slide-35
SLIDE 35

QualitatiVe beneFits QualitatiVe beneFits

  • opportunities for error
  • Scope creep
  • rework and re-planning
  • redundancy and time waste
  • Cost - risk
  • opportunities for error
  • Scope creep
  • rework and re-planning
  • redundancy and time waste
  • Cost - risk

teChnICal BenefItS teChnICal BenefItS BuSIneSS BenefItS BuSIneSS BenefItS

  • Product\Service Quality
  • Time to Market
  • Program insight, control and tracking
  • Customer Satisfaction and

confjdence

  • Management visibility to project

performance

  • Product\Service Quality
  • Time to Market
  • Program insight, control and tracking
  • Customer Satisfaction and

confjdence

  • Management visibility to project

performance

slide-36
SLIDE 36

QualitatiVe beneFits QualitatiVe beneFits

  • opportunities for error
  • Scope creep
  • rework and re-planning
  • redundancy and time waste
  • Cost - risk
  • opportunities for error
  • Scope creep
  • rework and re-planning
  • redundancy and time waste
  • Cost - risk

teChnICal BenefItS teChnICal BenefItS BuSIneSS BenefItS BuSIneSS BenefItS

  • Product\Service Quality
  • Time to Market
  • Program insight, control and tracking
  • Customer Satisfaction and

confjdence

  • Management visibility to project

performance

  • Product\Service Quality
  • Time to Market
  • Program insight, control and tracking
  • Customer Satisfaction and

confjdence

  • Management visibility to project

performance

C a p a B I l I t I e S

slide-37
SLIDE 37

introduCing Quality assuranCe

Quality Assurance audit mechanism was built and became a vital process within both project management and system development methodologies.

Introducing Quality Assurance

Quality Assurance audit mechanism was built and became a vital process within both project management and system development methodologies.

Sample of QA audit checklist Sample of QA audit result “ Conformance % per process area” Sample of QA audit result “Conformance % - project level” Sample of QA audit result “Escalation % - project level”

slide-38
SLIDE 38

Challenges

slide-39
SLIDE 39

Challenges

  • required a major shift in organizational culture and attitude
  • Misconception that processes equals bureaucracy and regimentation
  • Streamline the established process areas with the existing working model
  • The model added minor overhead in terms of documentation
  • required a considerable amount of time and efgort for implementation with limited resources
  • Team ability to execute various management and engineering practices as documented, and be able

to prove it by the existence of project artifacts

  • Team ability to complete the CMMI-related assignments side-by-side with the functional

responsibilities

slide-40
SLIDE 40

Key suCCess FaCtors

slide-41
SLIDE 41

Key suCCess FaCtors

  • Quality initiatives should be linked to the organization strategy
  • Senior management support and involvement
  • Alignment with other frameworks and standards (ITIl, CoBIT, SSdlC, PCI-dSS)
  • Change organizational culture and enhanced learning ability
  • Started with orientation, continue with coaching and awareness sessions
  • Focused, stepwise implementation
  • Efgective communication across all key stakeholders
slide-42
SLIDE 42

Key suCCess FaCtors

FroM to

We could strengthen our culture by shifting the focus

ProjeCt ManageMent \ systeM deVeloPMent ProCess ManageMent

slide-43
SLIDE 43

Key suCCess FaCtors

FroM to

We could strengthen our culture by shifting the focus

ProjeCt ManageMent \ systeM deVeloPMent ProCess ManageMent ProduCts solutions

slide-44
SLIDE 44

Key suCCess FaCtors

FroM to

We could strengthen our culture by shifting the focus

ProjeCt ManageMent \ systeM deVeloPMent ProCess ManageMent ProduCts solutions

slide-45
SLIDE 45

Key suCCess FaCtors

FroM to

We could strengthen our culture by shifting the focus

ProjeCt ManageMent \ systeM deVeloPMent ProCess ManageMent ProduCts solutions ProbleM selling ProbleM solVing

slide-46
SLIDE 46

Key suCCess FaCtors

FroM to

We could strengthen our culture by shifting the focus

ProjeCt ManageMent \ systeM deVeloPMent ProCess ManageMent ProduCts solutions ProbleM selling ProbleM solVing transaCtion driVen strategy driVen

slide-47
SLIDE 47

Key suCCess FaCtors

FroM to

We could strengthen our culture by shifting the focus

ProjeCt ManageMent \ systeM deVeloPMent ProCess ManageMent ProduCts solutions ProbleM selling ProbleM solVing transaCtion driVen strategy driVen intuitiVe deCisions transParent, MetriCs- based deCisions

slide-48
SLIDE 48

Key suCCess FaCtors

FroM to

We could strengthen our culture by shifting the focus

ProjeCt ManageMent \ systeM deVeloPMent ProCess ManageMent business exCellenCe ProduCts solutions ProbleM selling ProbleM solVing transaCtion driVen strategy driVen intuitiVe deCisions transParent, MetriCs- based deCisions

  • Perational exCellenCe
slide-49
SLIDE 49

taKing Cib it CaPabilities to the next leVel

Taking CIB IT Capabilities to the Next Level

Project\Enhancement Project Management\System Development

  • -- Operation ---

CMMI-DEV ML3 Certificate CMMI-SVC ML3 Certificate End-to-end Governance and Control Model

slide-50
SLIDE 50

any Questions?

slide-51
SLIDE 51