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Newsletters & Annual Reports: Multichannel Impact Reporting for the Modern Era @fundraiserchad Thanks for attending! Well get started in approximately 10 minutes. @fundraiserchad Newsletters & Annual Reports: Multichannel Impact


  1. Newsletters & Annual Reports: Multichannel Impact Reporting for the Modern Era @fundraiserchad

  2. Thanks for attending! We’ll get started in approximately 10 minutes. @fundraiserchad

  3. Newsletters & Annual Reports: Multichannel Impact Reporting for the Modern Era @fundraiserchad

  4. Thanks for attending! We’ll get started in approximately 8 minutes. @fundraiserchad

  5. Newsletters & Annual Reports: Multichannel Impact Reporting for the Modern Era @fundraiserchad

  6. Thanks for attending! We’ll get started in approximately 6 minutes. @fundraiserchad

  7. Newsletters & Annual Reports: Multichannel Impact Reporting for the Modern Era @fundraiserchad

  8. Thanks for attending! We’ll get started in approximately 5 minutes. @fundraiserchad

  9. Newsletters & Annual Reports: Multichannel Impact Reporting for the Modern Era @fundraiserchad

  10. Thanks for attending! We’ll get started in approximately 3 minutes. @fundraiserchad

  11. Newsletters & Annual Reports: Multichannel Impact Reporting for the Modern Era @fundraiserchad

  12. Thanks for attending! We’ll get started in approximately 2 minutes. @fundraiserchad

  13. Newsletters & Annual Reports: Multichannel Impact Reporting for the Modern Era @fundraiserchad

  14. Thanks for attending! STAND BY, HERE WE GO… @fundraiserchad

  15. Let’s take a quick look at the current state of nonprofit impact communications …

  16. AGENDA: 1. Introductions 2. Reporting Impact 3. Multi-Channel Communication 4. Content Creation 5. TIPS + EXAMPLES - Email Newsletters - Print Newsletters - Annual Reports 6. Q&A

  17. Who is this guy? And why does he think he knows what he’s talking about?

  18. career fundraiser

  19. AGENDA: 1. Introductions 2. Reporting Impact 3. Multi-Channel Communication 4. Content Creation 5. TIPS + EXAMPLES - Email Newsletters - Print Newsletters - Annual Reports 6. Q&A

  20. SLIDES + RESOURCES productivefund uctivefundraising.c raising.com/res om/resource ources RECORDING @fundraiserchad

  21. Re Repo port rting ing Im Impa pact ct @fundraiserchad

  22. 45% Fundraising Effectiveness Project (FEP) 2018

  23. the fundraising cycle Credit: GoalBusters Consulting (Alice Ferris, CFRE, ACFRE)

  24. donor centrism Does it make the donor feel important, valued & considered? 45% 82%

  25. productive uctivefund fundraising.com/resource raising.com/resources

  26. Mul Multi ti-Ch Chann annel el Co Commu mmunic nicatio ion @fundraiserchad

  27. The critical mistake … cost savings at the expense of donor engagement

  28. EMAIL vs. POSTAL MAIL

  29. how gives

  30. Donors who interact with multiple channels have a 75x greater lifetime value than other donors and stick around an average of 11 years longer. (Blakely, 2020)

  31. Co Conte ntent nt (St (Stor ory) y) Cr Creat eatio ion @fundraiserchad

  32. STORY TIME

  33. story characteristics • Compelling story about 1 PERSON, place or thing • Rich detail (create a vivid picture) • Brings up a SOLVABLE problem that your organization can fix

  34. donor = hero • Use “you” and “your” at least twice as much as “my,” “we” and “our” • “Without you, none of this would have happened.” • BOY: “Because of you, Johnny has a safe place to sleep tonight.” • It’s about the DONOR (your/your), not you or the organization (my/we/our).

  35. The key to finding stories…

  36. Hey Chad… this sounds like a TON of content and work. I don’t have time for that.

  37. REPETITION

  38. TI TIPS PS + + E EXA XAMP MPLES LES @fundraiserchad

  39. Ema Email il Ne News wslet letter ters @fundraiserchad

  40. email newsletter tips • No emailing PDFs / use a service • Optimize the headline (coschedule) • 3 items max – First item is always an impact story – No more than one pitch • Each item is 2-3 paragraphs then click to site • Send more often with less content • Send on a consistent schedule • Donate button at bottom (always)

  41. Pr Print int Ne News wslet letter ters @fundraiserchad

  42. print newsletter tips • Lead with a story (not organizational news) • Short (4-8 pages) • Contribution envelope ??? • Make it readable & scannable – Use a serif font – Use black text – Use 12 point font minimum (13-14 is better) – Indent paragraphs – Keep paragraphs short (5 lines max)

  43. $3,000 donation from a $100 annual donor

  44. Ann Annua ual l Re Repo port rts @fundraiserchad

  45. annual report tips • Keep it short / avoid donor guilt • Focus on stories (repeat your top 3 from the year) • Provide brief summary statistics • Omit the boring letter from the ED (or at least bury it after some stories) • Consider a more approachable format …

  46. annual report options • Postcard • Short (2-6 pages) • Infographic • Video

  47. productive uctivefund fundraising.com/resource raising.com/resources

  48. productive uctivefund fundraising.com/resource raising.com/resources

  49. productive uctivefund fundraising.com/resource raising.com/resources

  50. keynotes & workshops

  51. further learning

  52. productivefund uctivefundraising.c raising.com/res om/resource ources

  53. 9/30 @ 1pm (eastern)

  54. questi ques tion ons @fundraiserchad

  55. ques questi tion ons productivefund uctivefundraising.c raising.com/res om/resource ources @fundraiserchad

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