Human Resources (HR) Training Practices of Incheon Airport Aviation - - PowerPoint PPT Presentation
More than an Airport, Beyond Expectation Human Resources (HR) Training Practices of Incheon Airport Aviation Academy 26 th September. 2012 Speaker (Panel 5) (Ms.) Hee-Jeong Lee Executive Director Incheon Airport Aviation Academy Inchoen
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26th September. 2012
(Ms.) Hee-Jeong Lee Executive Director Incheon Airport Aviation Academy Inchoen International Airport Corporation
Speaker (Panel 5)
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1 2 3 4 5 Introduction to Incheon Airport Introduction to Incheon Airport Aviation Academy Human Resources (HR) Training System Human Resources (HR) Training Programme Major Achievements of Incheon Airport Aviation Academy (IAAA)
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Chapter 01
More than an Airport, Beyond Expectation
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Apron Apron 1, 2, 3 Passenger Terminal Passenger Terminal 1 Concourse Concourse 1 Cargo Apron Cargo apron 1 , 2 Site 21,292,000 ㎡ Runway (3) 1st RWY : 3,750m X 60m 2nd RWY : 3,750m X 60m 3rd RWY : 4,000m X 60m
3rd Runway 1st Runway 2nd Runway 3rd expansion area Concourse A Passenger Terminal Cargo Terminal (1) Cargo Terminal (2)
Global Standard Airport possible for practical training and field exercise
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62 million pax. 5.8 million ton
173 57
646,000 ㎡ Capacity (Passenger) (Cargo) Stands (Passenger)
(Cargo)
The 3rd expansion construction is underway. (up to 2017)
Total
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Chapter 02
More than an Airport, Beyond Expectation
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Classrooms (24) / Accommodation (63rooms)
Accommodation (4th to 10th floor) Amenities (2nd to 3rd floor)
Pleasant and comfortable aviation and airport training HUB
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Training expansion for pilots and air traffic controllers
Size : 6,228 m2 (8th floor) Classrooms(13) / Accommodation (40 rooms) Layout : Multi-Purpose Training Facilities (1st floor) Airport Safety Facilities (2nd floor) Accommodation (4th to 8th floor) ※ Construction will be completed in March, 201
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Chapter 03
More than an Airport, Beyond Expectation
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Leading the aviation training center to fulfill the Vision of Incheon Airport
Vision of Incheon Airport
Vision 2015 : A Global Airport leader creating the difference Value-creative human resources with global competitiveness
HR Objective Strategy Strategy
Strengthen hub competitiv- eness
Enhance Safety and efficiency Establish sustainability management system Foster Value-creative capable people Generate creative culture space Create self- directed Training Environment
Secure future growth engines Take off global airport professional training center
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Leadership Value Competency based programme
Systematic Training System according to strategies
Executive Executive director Manager Assistant manager
National External Trainees IAAA Course ICAO Course Fellowship Training ACI GTH
Director
Master degree & Doctorate degree Course Workshop / CAN meeting Ethics / Culture / CS / Security Mandatory Course / Workshop Promotion Course AMPAP International training course Overseas Training Foreign Language Overseas business relevant Internal MBA / Aviation professional SME(Subject Matter Expert) Trainer Course
Airport Operation Course
Airport Management/ Operation Course Aviation Safety/ Flight Operation Course Customer Satisfaction Course Aviation Security Course Overseas External Trainees
Internal l Trainees External Trainees
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training
Operation
training
Integrated Human Resources (HR) management
HRM CEO Interaction Incheon Airport Aviation Academy Human Resource Team Labor relations & Welfare Aviation Training Direct Reporting
Human Resource Group HRD
Training & Development Planning
Global Training
Direct control of CEO
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Learning Follow-Up System (LFS) for internal emplyees
General Employees Manager Level Employees
Establish Personal Objective
(MBO : Management By Objectives)
Establish Individual Competency Development Plan (Establish IDP) Competency Development Activities Consult Competency Development Path (Approve IDP) Consult Career Development Plan (Connect with CDP) Decide Training Plan Constant Coaching / Support Career Development Monitoring/ Support Competency Evaluation (General/ Leadership) Competency Analysis (Leadership/ Job) Training Management / Feedback
HRM
(Human Resources Management)
HRD
(Human Resources Management)
Training Plan Training
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Course Design
(Curriculum, Module)
Job Analysis Population Analysis Course Development
External employees training management system
E-Survey
(E-mail)
Formal Letter
(Questionnaire, opinion survey)
System Registration
Learning Management System
Documentation
Formal Documentation
Trainee Registration
Course Operation
Review
(Course Operation Result Review)
Feedback Training Demand Survey
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Chapter 04
More than an Airport, Beyond Expectation
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Training dedicated to Continuous CS Improvement Sharing know-how with
Consistent Training Facility Improvement
Regular Course Global CS Course CS Training Facility
Customer Satisfaction (CS) training for the word best service airport
: : : :
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Aviation Professional MBA Programme Advanced OJT Course Masters Programme Doctorate Programme
MBA and aviation business master and doctorate program at the airport
Basic OJT Course
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Training with
the basis of MOU
Specifically tailored training suitable for each organization Training for developing countries in cooperation with ICAO, Korean CAA and Korea International Cooperation Agency (KOICA)
General training according to annual training schedule
Global training course development and operation according to training environment and characteristics
Curriculum based
Global Standards Training Contents Best Facility & up-to-date equipment Affordable Training Costs
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Specifically tailored global training programmes
Group Workshop (Discussion) Airport Field Visit Leadership Training Culture Experiences Practical Exercise Industrial Site Visit
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Chapter 05
More than an Airport, Beyond Expectation
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Fostering 728 aviation professionals through doctorate, master and aviation professional programmes (since 2009)
ZZZZZZZZZZZZZZZZZZZZZ ZZ
252
(42%)
178
(58%) Aviation MBA Professional
(Aviation Semi-MBA Programme)
99
(46%)
114
(58%) Master
(Master Degree Programme)
36
(42%)
49
(58%) Doctorate
(PHD Programme)
43% of internal employees have
completed these programmes (387 of 897 employees)
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Systematic CS training for relevant stakeholders and IIAC On the Job Training (OJT) and Specialized training for security agents and IIAC security employees CS Security Safety
1,200 2,500
On the Job Training (OJT) and Specialized training for airside operation related entities and IIAC
1,100
Yearly average trainees
Training for airport operations, safety, security, CS and etc. Overseas Training
500
(2011)
World Best Service Airport
(ASQ 7th years in a raw)
ICAO USAP Best Security
Airport
ICAO USOAP
(98.89%)
1,162 overseas
trainees from 63 countries
(since 2008)
Global Standard Airport through training of airport core functions
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Successful Completion of ICAO Training Center Assessment (6areas, 66 items) ICAO Full Member following successful completion of STP
1st ICAO accredited Aviation Training Center
World 1st ICAO TRAINAIR PLUS STP Development November, 2011 December, 2010 March, 2011 December, 2011 6 Course Developers Developed according to ICAO standard development procedure (TDG : ICAO Doc. 9941) Full Member ICAO Accredited Course developer ICAO Assessment Associate Member December, 2011
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Best Practice Sharing Global Standardized Training Course and Programme Development (2012 : Environment / 2013 : CS and CAT3 Operation) Strengthening International Cooperation National and International Training Course Promotion Sharing of Practices of Course Development & Operation Course Development Mutual Cooperation Training Course Promotion
Future action plans for sustainable training
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