How to supercharge a team with delegation (Dr.) James Stanier - - PowerPoint PPT Presentation

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How to supercharge a team with delegation (Dr.) James Stanier - - PowerPoint PPT Presentation

Mar 18, 2024 335 likes •738 views

How to supercharge a team with delegation (Dr.) James Stanier @jstanier FW: Market share ceo@techgiants.com fyi ------------------- From: cs@techgiants.com To: ceo@techgiants.com We really need better dashboards @jstanier [9:00] how's

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How to supercharge a team with delegation

(Dr.) James Stanier @jstanier

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@jstanier

FW: Market share ceo@techgiants.com fyi

  • From: cs@techgiants.com

To: ceo@techgiants.com We really need better dashboards

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@jstanier

[9:00] how's it going? [10:14] how's progress? [11:31] all ok? can i help? [11:51] i've sent you a draft [12:43] can i have a check in? [15:03] i've added some more to it [16:43] can we have a Zoom please? ...

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What we'll cover

  • What delegation is and how to do it
  • How individual contributors can delegate too
  • How to deal with losing control

@jstanier

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@jstanier

Hello

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@jstanier

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@jstanier

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Delegation

@jstanier

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Delegation is the transfer of responsibility for a task from you to another person.

@jstanier

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But what does that mean?

@jstanier

CEO CTO CFO CSO CMO

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Accountability and responsibility

  • Accountability means being held to account for the completion and quality.
  • Responsibility means you are actually doing it.

@jstanier

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Delegation is the transfer of responsibility for a task from you to another person. You remain accountable.

@jstanier

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@jstanier

FW: Market share ceo@techgiants.com fyi

  • From: cs@techgiants.com

To: ceo@techgiants.com We really need better dashboards

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@jstanier

[9:00] how's it going? [10:14] how's progress? [11:31] all ok? [12:43] can i have a check in? [15:03] is there a PR to look at? [16:43] can we have a Zoom please? ...

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@jstanier

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You delegate tasks to people along the continuum. You don't just delegate to people.

@jstanier

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@jstanier

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Delegation: do

  • Delegate
  • Delegate to challenge
  • Retain just enough control

@jstanier

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Delegation: don't

  • Abdicate
  • Assume people work the same way as you
  • Steal back control

@jstanier

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From the office to the school

@jstanier

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@jstanier

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@jstanier

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Does this look familiar?

@jstanier

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@jstanier

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Delegation as learning

  • Each task is a chance for learning and mentorship
  • Delegate a task, assign a mentor
  • This means ICs can delegate too!

@jstanier

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Letting go of control

@jstanier

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Good delegation means...

  • Increased team output
  • Increased experience and skill
  • You can do more!

@jstanier

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So it also means...

  • Reduced control
  • Increased worry, stress, anxiety, and more

@jstanier

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@jstanier

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@jstanier

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@jstanier

— Epictetus (paraphrased) Some things are up to us, and some things are not up to us.

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@jstanier

Dichotomy of control

Things you have control over: worry about the outcome. Things you have no control over: don't worry about the outcome.

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But wait!

@jstanier

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@jstanier

Trichotomy of control

Things you have control over: worry about the

  • utcome.

Things you have no control over: don't worry about the

  • utcome.

Things you have some control over: set internal goals and try your best.

— William Irvine

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Control: do

  • Be comfortable being uncomfortable.
  • Delegate.
  • Exercise some control.
  • Try your best.

@jstanier

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Control: don't

  • Worry unnecessarily.
  • Hoard tasks.
  • Steal control back.
  • Fire and forget.

@jstanier

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What we've learned

  • Delegation
  • The Zone of Proximal Development
  • The trichotomy of control
  • That you too can be a master delegator.

@jstanier

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pragprog.com/book/jsengman theengineeringmanager.com @jstanier

Thanks!