SLIDE 1
Commonwealth Home Support Programme, CDC in Home Care, expansion of My Aged Care Introduction of My Aged Care Increasing Choice
2011 From July 2015 Feb 2017 2013
Increased consumer centric
HOME CARE REFORM AND BEYOND Shona McQueen Assistant Secretary, Home - - PowerPoint PPT Presentation
HOME CARE REFORM AND BEYOND Shona McQueen Assistant Secretary, Home - - PowerPoint PPT Presentation
HOME CARE REFORM AND BEYOND Shona McQueen Assistant Secretary, Home Care Reform Australian Government Department of Health 23 March 2017 Aged Care Reform Introduction of My Aged Commonwealth Home Support Increasing Choice Care Programme,
SLIDE 2
SLIDE 3
Home Care Reforms
The Increasing Choice in Home Care was announced in the 2015-16 Budget and commenced on 27 February 2017
The home care package will follow the consumer Consistent national approach to prioritising access to home care Reduce red tape and regulation for providers
SLIDE 4
Funding will follow the consumer
- Home care package moves with the consumer, including unspent funds
- No ACAR for home care
- Providers can expand to accept additional consumers, including from other
regions
Home care package, including any unspent funds, move with consumer ✔ ✔ ✔
Consumer Provider A (aged care planning region X) Provider B (aged care planning region Y)
SLIDE 5
Consistent national approach to prioritisation The National Queue
Consumers with a current home care approval
National Package Inventory
Unused Packages Used Packages
The National Prioritisation System
SLIDE 6
Overview of the consumer journey
SLIDE 7
Support and benefits - consumers
Support
Consumer working groups Co-design on materials and information available. Individual letters to consumers. Consumers check lists.
Benefits
- More equitable and flexible
distribution of packages.
- Easier to choose and change
providers.
- Unspent funds will follow the
consumer if they change providers.
- Quick and easy access to
information through My Aged Care.
SLIDE 8
Support and benefits - providers
- Modernised and streamlined
criteria to become an approved provider.
- Home care providers no longer
have to apply through the Aged Care Approvals Round (ACAR).
- Opportunities for providers to be
innovative in their service delivery.
- Market based system and high
quality home care services.
SLIDE 9
Increasing Choice – what it all means
SLIDE 10
What we are hearing from advocates
- Home Care providers are choosing to set a $0 exit amount
- Consumers notified of a reduction in administration and case
management charges made to their home care package budget
- Consumers told to agree to changes to their home care agreement
without consultation
- Large deficits appearing on the consumer’s monthly statement, or
the balance of unspent funds each month not rolling over to the next month
SLIDE 11
What we want advocates to do
- Review the checklists, fact sheets, videos and webinars to find the
information to assist you to understand the changes to home care.
- You can download the checklists and fact sheets to hand out to
consumers and service providers
- https://agedcare.health.gov.au/programs/home-care-packages-
program
- We have also produced the Your guide to home care package
services booklet and the Your pathway to accessing a home care package.
- These can be viewed at the Help at home tab on
www.myagedcare.gov.au
SLIDE 12
Looking ahead – further reform
SLIDE 13