Hom e Assignm ent!!! Slide 1: Cover slide (Team member names, Team - - PowerPoint PPT Presentation

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Hom e Assignm ent!!! Slide 1: Cover slide (Team member names, Team - - PowerPoint PPT Presentation

In your groups Develop a business model canvas on any one idea The key is the thought process of developing the canvas versus the ingenuity of the idea itself If you cannot think of an idea . Develop an Ice-Cream shop chain


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SLIDE 1

Hom e Assignm ent!!!

 In your groups  Develop a business model canvas on any one idea  The key is the thought process of developing the canvas versus

the ingenuity of the idea itself

 If you cannot think of an idea…

.

  • Develop an Ice-Cream shop chain on campus

 Thursday – 10 minute presentations  4 – 5 groups

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SLIDE 2

Assignm ent

 Slide 1: Cover slide (Team member names, Team name, Team

number, 1 to 2 sentence description of your product and the number of customer contacts you’ve made or think you should make)

 Slide 2: Current business model canvas with any changes marked  Slide 3: Tell us about your Market size (TAM/ SAM/ Target)  Slide 4: What type of business are you building?: IP

, licensing, startup, unknown

 Slide 5: What are your proposed experiments to test customer

segment, value proposition, channel and revenue model of the hypotheses: What constitutes a pass/ fail signal for each test (e.g. at what point would you say that your hypotheses wasn’t even close to correct)?

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SLIDE 3

Som e Good Reading

 “What’s a Startup? First Principles,”

http: / / steveblank.com/ 2010/ 01/ 25/ whats-a-startup-first- principles/

 “Make No Little Plans – Defining the Scalable Startup,”

http: / / steveblank.com/ 2010/ 01/ 04/ make-no-little-plans-–- defining-the-scalable-startup/

 “A Startup is Not a Smaller Version of a Large Company”,

http: / / steveblank.com/ 2010/ 01/ 14/ a-startup-is-not-a-smaller- version-of-a-large-company/

 Mark Pincus, “Quick and Frequent Product Testing and

Assessment” http: / / ecorner.stanford.edu/ authorMaterialInfo.html?mid= 2313

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SLIDE 4

The Jargon

Agile development: I terative and incremental development, where solutions evolve through collaboration

Business Model Canvas - BMC: template for developing and documenting new business models, made up of 9 key building blocks

Customer archetype: fictional character created to represent the different user types within a targeted demographic, attitude and/ or behavior set that might use a site, brand or product in a similar way.

Customer discovery: Process of asking questions to understand needs and pain points of potential customers

Peer Review Document: An online document for comments, suggestions and

SAM: Served Available Market

TAM: Total Available Market

MVP: Minimum Viable Product; the basic product (or service) you can take to market

Teaching Team: The instructors; usually serial entrepreneurs, entrepreneurial educators and technologists

Peer Review Document: An online document for comments, suggestions and

Value Proposition: What value do we deliver to the customer? What customer needs are we satisfying?

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SLIDE 5

Agenda

 Why startups fail  The Pragmatic approach  Business model canvas  Building the canvas through customer

discovery

 Example application  Tools for discovery

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SLIDE 6

How Not to Fail – Scale Consistently

Building a successful business is every entrepreneur's goal – but

  • nly 1 in 12 succeed in doing it!

Why do Startups fail? The Startup Genome Project analyzed data from 3,200 companies and came up with some answers. At the core

  • f any successful business are two things

A good product and A large market for the product. In other words, a startup should be able to scale. And to scale properly, it must balance the growth of five core dimensions : The dominant reason for failure : prem ature scaling of those dim ensions

Why Startups Fail

Custom ers

Product Team Business Model Funding

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SLIDE 7

Everyone has a business plan till they get punched in the mouth

  • Mike Tyson

Business Model

Business Model

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SLIDE 8

Business Model

  • What’s a business model?
  • What are the 9 parts of the model?
  • What are hypotheses?
  • What is the Minimum Feature Set?
  • What experiments are needed to run to test

business model hypotheses?

  • What’s “getting out of the building?”
  • What is market size?
  • How to determine whether a business model is

worth doing?

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SLIDE 9

Fram ew orks Help Keep You On Track

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SLIDE 10

Pragm atic Marketing Rules

  • 1. An outside-in approach increases the likelihood of product

success

Typical Approach Preferred Approach

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SLIDE 11

Pragm atic Marketing Rules

  • 2. The answer to most of your questions is not in the building :

You wont learn anything about problems in the market while sitting at your desk

My buyers tell me that.. I have a neighbor in my industry and she said I met a competitors customer and he said… I recently attended a conference and met… I made a cold call and heard… Our user group said…

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SLIDE 12

 Product team quantifies the problem  Development solves the problem  Communication promotes the product  Sales helps people buy

Pragm atic Marketing Rules

  • 3. We are all pragmatic marketers :

Product Team Sales Dev Com m

  • 4. If the product team doesn’t do its job,
  • ther departments will fill the void
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SLIDE 13

 Find the quiet 80%  Know all levels of customers – vendor, distributor, seller, buyer, user  Engage customers as well as potentials  Ask and Observe them  Engage recent evaluators

Pragm atic Marketing Rules

  • 5. The building is full of product experts. Your company needs

market experts

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SLIDE 14

Pragm atic Marketing Rules

  • 6. Win/loss should be done by someone not involved in that

sales effort

  • 7. Your opinion, although interesting, is irrelevant
  • 8. Only build solutions for problems that are urgent, pervasive

and that the market will pay to solve.

Depth of Investment Impact to Customer HIGH HIGH LOW

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SLIDE 15

9. Positioning focuses on the problems you solve

 Market Problems  Feature - Function - Benefit  Product Features

  • 10. Create a separate positioning document whenever the

personas’ problems are different

 Positioning by Persona  Positioning by Industry

  • 11. Name the product after positioning is finished
  • 12. Positioning drives execution

The test of innovation lies not in its novelty, its scientific content or it’s

  • cleverness. It lies in success in the marketplace
  • Peter Drucker

Pragm atic Marketing Rules

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SLIDE 16

Adaptation of Pragm atic Marketing Leveraging LaunchPad

17

Business Plan Position ing Marketin g Plan Market Definiti

  • n

Pricing Buying Process Customer Acquisit ion Market Problems Technolo gy Assessme nt Use Scenario s Thought Leadersh ip Collater al “Special ” Calls Win/Loss Analysis Distribu tion Strategy Buy, Build,

  • r

Partner Buyer Personas Customer Retentio n Product Portfoli

  • Product

Profitab ility User Personas Program Effectiv eness Distinct ive Competen ce Market Focus Business Planning Programs Readines s Support Product Roadmap Innovati

  • n

Requirem ents Launch Plan Competit ive Landscap e Sales Process Presenta tions & Demos Status Dashboar d Lead Generati

  • n

Sales Tools Event Support Referral s & Referenc es Channel Training Channel Support Strategy Execution

Other Ideas Innovation through Internal Lens Innovation through customer

  • utreach

Pragmatic Marketing Framework

Products

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SLIDE 17

I terative Process

INNOV OVAT ATIO ION F N FRAME MEWO WORK RK

Hypothesize Test Invalidate Iterate

100 Customer Interviews

1. 2. 3. 4. 5. 6.

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SLIDE 18

19

Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

Fram ew ork For Business Model

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SLIDE 19

20

Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. What core value do you deliver to the customer? 2. Which customer needs are you satisfying?

Central Them e

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SLIDE 20

Value Proposition

 What is your product or service?  How does it differ from an idea?  Why will people want it?  Who’s the competition and how does your customer view

these competitive offerings?

 Where’s the market?  What’s the minimum feature set?  What’s the Market Type?  What was your inspiration or impetus?  What assumptions drove you to this?  What unique insight do you have into the market dynamics

  • r into a technological shift that makes this a fresh
  • pportunity?
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SLIDE 21

22

Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. Who are your key partners/suppliers? 2. What are the motivations for the partnerships?

Don’t Do I t Alone

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SLIDE 22

Partnerships

  • Who are partners?
  • Strategic alliances
  • Coopetition
  • Joint ventures
  • Buyer supplier
  • Licensees.
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SLIDE 23

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Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. Key activities required by value proposition? 2.

  • Important. activities in

distribution channels, customer relationships, revenue stream…?

W hat Are The Focus Areas

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SLIDE 24

25

Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. What relationship that the target customer expects you to establish? 2. How can you integrate that into your business in terms of cost and format?

Relationships Matter

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SLIDE 25

Custom er Relationships

Get/Keep/Grow

  • How do you create end user demand?
  • How does it differ on the web versus other channels?
  • Evangelism vs. existing need or category?
  • General Marketing, Sales Funnel, etc.
  • How does demand creation differ in a multi-sided

market?

  • What is your customer lifetime value?
  • Channel incentives – does your product or proposition

extend or replace existing revenue for the channel?

  • What is the “cost” of your channel, and its efficiency
  • vs. your selling price?
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SLIDE 26

27

Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. Which classes are you creating values for? 2. Who is your most important customer?

Not All Custom ers Are The Sam e

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SLIDE 27

Connecting W ith The Custom er

 Who’s the customer? User? Payer? How

are they different?

 Why do they buy?  How can you reach them?  How is a business customer different from

a consumer?

 What’s a multi-sided market?  What’s segmentation?  What’s an archetype?

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SLIDE 28

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Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. What key resources does your value proposition require? 2. What resources are important the most in distribution channels, customer relationships, revenue stream…?

Resourcing

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SLIDE 29

Resources

  • What resources do you need to build this business?
  • How many people? What kind?
  • Any hardware or software you need to buy?
  • Any IP you need to license?
  • How much money do you need to raise? When? Why?
  • Importance of cash flows?
  • When do you get paid vs. when do you pay others?
  • How does these translate to commercial readiness and

“go or no go”?

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SLIDE 30

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Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. Through which channels that your customers want to be reached? 2. Which channels work best? How much do they cost? How can they be integrated into your and your customers’ routines?

Marketing And Sales Channels

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SLIDE 31

32

Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. What are the most cost in your business? 2. Which key resources/ activities are most expensive?

Costs Matter

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SLIDE 32

Revenue Stream s

 What’s a revenue model?  What types of revenue streams are there?  How does it differ on the web versus other

channels?

 How does this differ in a multi-sided

market?

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SLIDE 33

35

Key Partners Key Activities Value Propositions Custom er Relationships Custom er Segm ents Key Resources Channels Cost Structure Revenue Stream s

1. Who are your key partners/suppliers? 2. What are the motivations for the partnerships? 1. Key activities required by value proposition? 2.

  • Important. activities in

distribution channels, customer relationships, revenue stream…? 1. What core value do you deliver to the customer? 2. Which customer needs are you satisfying? 1. What relationship that the target customer expects you to establish? 2. How can you integrate that into your business in terms of cost and format? 1. Which classes are you creating values for? 2. Who is your most important customer? 1. What key resources does your value proposition require? 2. What resources are important the most in distribution channels, customer relationships, revenue stream…? 1. Through which channels that your customers want to be reached? 2. Which channels work best? How much do they cost? How can they be integrated into your and your customers’ routines? 1. What are the most cost in your business? 2. Which key resources/ activities are most expensive? 1. For what value are your customers willing to pay? 2. What and how do they recently pay? How would they prefer to pay? 3. How much does every revenue stream contribute to the overall revenues?

Foundation For A Sustainable Business

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SLIDE 34

Building a Canvas

Customer Discovery and Customer Validation are key The days of a pure business plan based funding for a startup are gone – some real work and progress must be demonstrated