HNHB LHIN Board Education Meeting February 20, 2013 Presenter: - - PowerPoint PPT Presentation

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HNHB LHIN Board Education Meeting February 20, 2013 Presenter: - - PowerPoint PPT Presentation

HNHB LHIN Board Education Meeting February 20, 2013 Presenter: Carol McKenna, Chair, HNHB HPC Network 1 The Illness Experience What is Hospice Palliative Care The Canadian Hospice Palliative Care Association (CHPCA) National Model


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HNHB LHIN Board Education Meeting February 20, 2013 Presenter: Carol McKenna, Chair, HNHB HPC Network

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 The Illness Experience  What is Hospice Palliative Care  The Canadian Hospice Palliative Care Association (CHPCA)

National Model

 Key Facts  The Provincial Declaration of Partnership  The HNHB Hospice Palliative Care (HPC) Network System

Design

 Priorities & Accomplishments  Next Steps  Success Stories

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 In the 21st century, people are living with illness for much longer

than ever before.

 Today, they must deal with many complex issues:

  • How can they get rel

elief f from thei their s symptoms?

  • How can they carry

y on

  • n with

th life e as they have known it?

  • How will the illness affec

ect thei their r rol

  • les a

and rel elationships?

  • What can be done to change the illness e

experien ence?

  • How can they restore or maintain their capacity for meaningful

and valua uable ex e exper erien ences that give quality to their lives?

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 To help patients and their families address these issues while

they were dying the approach used is hospic ice p pallia liativ ive c care .

 In Canada, it began in the 1970s and has evolved rapidly.  HPC can be applied throughout the experience of illness and

bereavement to:

  • help patients and families improve the quality of their lives,
  • increase their ability to participate in therapy to fight their

disease and,

  • potentially, prolong their lives.

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  • A patient
  • A place
  • A program

Hospice Palliative care is no

not

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Hospice Palliative care is

is:

  • provided to a patient
  • provided in a place
  • provided by health care practitioners, program, service etc.

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 HPC is appropriate for any patient and/or family living with,

  • r at risk of developing, a life-threatening illness due to any

diagnosis, with any prognosis, regardless of age, and at any time they have unmet expectations and/or needs, and are prepared to accept care.

 HPC may complement and enhance disease-modifying

therapy or it may become the total focus of care.

 HPC is most effectively delivered by an interdisciplinary team

  • f healthcare providers who are both knowledgeable and

skilled in all aspects of the caring process related to their discipline of practice.

Source: CHPCA 7

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 HPC aims to relieve suffering and improve the quality of living

and dying.

 HPC strives to help patients and families:

  • address physical, psychological, social, spiritual and practical

issues, and their associated expectations, needs, hopes and fears

  • prepare for and manage self-determined life closure and the

dying process

  • cope with loss and grief during the illness and bereavement.

 HPC aims to:

  • treat all active issues
  • prevent new issues from occurring
  • promote opportunities for meaningful and valuable

experiences, personal and spiritual growth, and self- actualization.

Source: CHPCA

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 The term “hospic

ice p pallia liativ ive c care re” was coined to recognize the convergence of hospice and palliative care into one movement that has the same principles and norms of practice.

 In a consensus–building process led by the Canadian Hospice

Palliative Care Association, providers, organizations and consumers joined to develop a clear vision for hospice palliative care that everyone could use.

 A resulting Natio

ional M l Model o l of HPC represents more than 10 years of collaboration by individuals, committees, associations and governments across Canada and is based on the nationally accepted principles and norms of practice.

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CHPCA N Natio iona nal l Mo Model o del of HPC PC

Source: The Canadian Hospice Palliative Care Association, A Model to Guide Hospice Palliative Care, 2002

Pat atient an and Family ily C Care Educa cati tion

Of Prim imar ary an and Expert H Healt althcar are Pro rovid iders

Rese sear arch Advoca

  • cacy

cy

  • n an

any y of a a Number er o

  • f lev

evel els

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12 Care to modify disease Hospice Palliative Care to relieve suffering and/or improve quality of life

Focus of Care

Presentation/ Diagnosis

Acute

Time

Chronic Advanced Life-threatening

Individual’s Death

Illness Bereavement

End-of-Life Care

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 Over the next 40 years demand for hospice palliative care

services will continue to increase.

 In 2004, Statistics Canada projected that the rate of deaths in

Canada will increase by 33% by the year 2020 to more than 330,000 deaths per year.

 In Ontario, homecare patients who are hospitalized in their

last month of life; 90% never leave hospital

 Of those hospitalized in last month of life, 33% have length of

stay >14 days

 The CHPCA estimates that each death in Canada affects the

immediate well-being of an average of five other people, or more than 1.25 million Canadians each year.

Source: Seow 2009 Canadian Hospice Palliative Care Association, 2012 13

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 The leading causes of death in Canada are: diseases of the

circulatory system (about 35%), neoplasms (tumours or cancers) (about 28%) and diseases of the respiratory system (about 10%).

 Hospice palliative care programs and services are beneficial

for all of these groups, which total 73% of all Canadian deaths.

 However, 80-90% of patients currently receiving palliative

care have a cancer diagnosis.

 In fact only 16% to 30% of Canadians who die currently have

access to or receive hospice palliative and end-of-life care services depending on where they live in Canada.

 In 2011-12, HNHB LHIN hospitals reported 9,926 ALC days

associated with patients waiting in hospital to access the preferred palliative care destination.

Source: HNHB LHIN IDS DAD Sensitivity Analysis 2011-12 (January 2013) Canadian Hospice Palliative Care Association, 2012 14

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DECLARATION OF PARTNERSHIP AND COMMITMENT TO ACTION Advancing High Quality, High Value Palliative Care in Ontario December 2011

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 Caregiver Supports  Strengthen Capacity and Human Capital  Improve Access  Early Identification  Public Awareness  Integration and Continuity Across Continuum  Measure Performance and Experience  Accountability and Shared Accountability

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 Chronic disease management and palliative care are not

necessarily integrated into a continuum of care that spans diagnosis to end of life to bereavement.

 Specific integration essentials are inadequate in most regions

including:

  • common clinical practices and processes across sectors

(including use of common tools);

  • shared functional and clinical infrastructures; and
  • common education

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Diagnosis

A

Established Disease

A

Terminal Chronic Disease At Risk Death Bereavement

Self Management Stabilized Treatment Health Complications Pain & Symptom Management Interdisciplinary primary team Last Year of Life

Time Focus of Care

Primary Care Investigations Specialists Generally Intensity Increases in Time based on the Individual and their Family’s Needs and Goals Last Days and Hours of Life End-of-Life Care Generally Intensity Diminishes in Time based on the Individual an and their Fam amily’s Needs and Goals

A

Controlled Chronic Disease

A

Advanced Chronic Disease

Exten ended ed i inter er-prof

  • fession
  • nal te

team a and nd common

  • mmon c

care plan

Advance Care/Life Planning Options Psychosocial-Spiritual Support Specialized HPC Team-based therapy to relieve suffering and/or improve quality of life

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Outcomes from introducing palliative supports in a systematic and regional manner include (Manfredi, 2000, Morrison et.al. 2008, Braiteh et. al. 2007, Hauptman et. al. 2005):

  • Improved end-of-life care
  • Increased discharges from hospital
  • Improved patient satisfaction and reduced

hospital costs (cost-avoidance for the system)

  • More appropriate use of therapies, treatments,

and investigations creating a decrease in variable costs (for example, in one study, following palliative care consultations, 58.1% of individuals/families decided to forego unnecessary, and costly treatments)

Studies suggest quality palliative home care can reduce avoidable hospitalizations in the last months

  • f life by 35 to 50%

Current Ontario data matched against best practice and outcomes achieved in other jurisdictions suggests that we can achieve a net annual health care saving/cost avoidance of $20M $20M t to $70M $70M through reducing avoidable hospitalizations and length of stay, while improving access to community-based care and reducing family burden

Source: Morrison, R.S., et al. (2008). Cost Savings Associated With US Hospital Palliative Care Consultation Programs. Arch Intern Med. 168 (16): 1783-1790.

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LHIN funded Palliative Care Programs/Resources:

 5 Residential Hospices totaling 42 beds  Specialized PC Community Based Shared Care Outreach Teams

– 10 teams

 Palliative Pain and Symptom Management Program – 4

Consultants

 Interdisciplinary Community and Facility Based PC Education  PC Physician Education  Hospice Volunteer Visiting Program  Hospice Day Programs (at Residential Hospices)

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 CCAC Palliative Care - Care Coordinators (Case Managers) –

16 FTE

 Acute Care PC Consultation Teams - ~5  EOL Complex Care Beds - 95

Other Resources:

 Emanuel House PC Supportive Housing – 10 beds  JCC Supportive Cancer Care Program (CCO)  MOH Alternative Payment Plan (APP) funded Expert PC

Physicians (HOPE) – 8.2 FTE

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 To design and establish a comprehensive, consistent and

high quality hospice palliative care (HPC) system across the HNHB LHIN area, which aligns with provincial end-of-life care strategies that aims to:

  • Shift care of the dying from the acute setting,
  • Enhance/develop a client-centred and interdisciplinary

end-of-life service delivery capacity, and

  • Improve access, coordination and consistency of services

and supports.

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 Setting a Common Vision, Values, Principles, and Philosophy,  Integration with Provincial Priorities  Environmental scan of current resources  Identification of the top issues  Gap Analysis of Current State vs. Future State  Identifying and establishing action plan priorities

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Palliative care patients may receive care from many sectors of the continuum of care during their illness journey:

  • Primary Care
  • Specialist Care
  • Acute Care & Emergency Departments
  • CCAC Homecare
  • HPC Outreach Teams
  • HPC / Supportive Care Outpatient Clinics
  • LTC Care
  • Hospice Care
  • Complex Care End-of-Life In-patient Programs
  • HPC Volunteer Care

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 Identifies care settings and sectors where patients die and

where a HPC program should be developed

 Assesses these sectors’ ability to serve HPC patients/families  Determines Gaps in HPC Service Capacity  Builds service capacity through promoting funding/

education/resource development/evidence based practice

 Weaves HPC services across sectors into an integrated/

coordinated/seamless system of caring for dying people and their families

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 Build HPC community capacity across the continuum of care

in the HNHB LHIN area, including the development of Community Based PC Shared Care Outreach Teams

 Implement an Advance Care Planning Strategy for HNHB  Expand access and referral to HPC resources  Build Long Term Care HPC capacity  Expand the use of Common Tools (i.e., ESAS/PPS tools etc.)  Build 24/7 Community Response Capacity  Use technology as an enabler of cost-effective, integrated

delivery and development

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 Enhanced and expanded to 10 Interdisciplinary expert

Palliative Care Shared Care Outreach Teams in the community

 Ensuring palliative care programs are aligned and well

positioned to integrate into the developing local Health Links

 Aligning and expanding expert PC Physicians across the

continuum of care

 Aligning the 5 new CCAC PC Nurse Practitioners to the

Palliative Care Shared Care Outreach Teams

 Implementing an Advance Care Planning (ACP) and Health Care

Consent (HCC) Strategy for HNHB

 Providing HPC education across the system

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Characteristics of an Ideal HPC Delivery System

Where We Have Been en

  • fragmentation
  • Inequity across regions, service

sectors, & within each sector

  • poor accountability structure
  • sector-based funding (in silos)
  • hard to navigate
  • inconsistent care
  • no standards
  • specialists difficult to access
  • lack of staff skilled in PC
  • little integration
  • caregiver burnout
  • hospitals primary place of death
  • problem identifying palliative clients
  • poor pain & symptom management

Where We Are Hea eading

  • planned integrated system
  • equitable
  • transparent, accountable
  • sustainable
  • expand funding to support entire

health system

  • coordinated access & care
  • consistent, reliable care
  • evidence-based standards
  • consultation team access
  • “the right mix” of workers
  • whole system readiness
  • balanced formal & informal care
  • support informal caregiver
  • shift from acute to “home” or most

appropriate setting of choice

  • inclusive for anyone in need
  • ptimum pain & symptom

management

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 Increase access to, and enhance resources to, interdisciplinary expert

Palliative Care Shared Care Outreach Teams in the community.

 Improve access to hospice palliative care:

  • services across the HNHB LHIN area
  • by patients with broader chronic diseases
  • earlier in the disease trajectory, targeting the last year of life.

 Improve patient (caregiver) experience at end of life by embedding a

culture of quality throughout the system and integrating service delivery where needed (as measured in ALC days). Monitoring individuals experience in hospital for access to palliative care services.

 Advanced Care Planning (ACP)/Healthcare Consent (HCC) training for

all Directors of Care using a standardized training module incorporated as a LHIN specific requirement in the 2013-16 LSAA.

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 Stedman Video Clip (4 minutes)

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 Randy and Donna Walton were married 33 years when Donna was

diagnosed with Stage 4 breast cancer at age 50. “That’s when our whole world turned upside down,” recalls Randy. “I love her and I miss her.” Following chemotherapy, a double mastectomy and radiation, the cancer eventually spread to Donna’s brain. “As things started to progressively get worse over the years, we did some home care. She wanted to stay at

  • home. She didn’t want to be in a hospital.”

 That’s where the Palliative Care Shared Care Outreach Team came in…

(they) provide care and support at the end-of-life for people and their loved ones in the comfort of their own home. “It’s important because I think the patient gets a good experience and the family gets a good experience in a tragic situation,” said Melissa. “I’m very privileged to work with a shared care team.”

 Though Donna passed away at age 53, Randy was thankful for the care

she received. “Her wishes were met, she didn’t suffer and that was the most important thing to me.”

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“On behalf of myself and our entire family I thank you for all the wonderful support and care you provided to my wife Dorothy. She was blessed to have such a place to spend her last days in such a friendly, caring and respectful environment. What you do provided us with the time together to say what we needed to say, to focus on the needs of the heart and allowed her to leave us with grace and dignity” The Dearden Family at Carpenter Hospice

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“You guided us with your support, your touch, your smiles, down a road unknown to myself and to my mother. You turned a frightening journey into a loving, learning experience. You appeased her fears and mine. You taught me so much. Your examples showed me how to be a better person. You opened a door and have shown me a new direction to my life. You have been our blessing. You are, each and every one of you, a light shining brightly, to grasp, to warm and to illuminate the path to that final and better place.” (Daughter of Patient at St. Peter’s, HHS)

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“…she talked with the volunteer about how sad she was that she would not be with her children to watch them grow up – to look after them. They would not know her – her dreams for them – what she was like. As the volunteer and this young woman talked, they developed a plan. The first part was a shopping trip and very carefully they chose birthday cards for each of her children for each of their birthdays until they were 20. Then the real work began – this Mom began to write for her life. She wrote a message for each of her children, for each of their birthdays. A special note about what she was thinking about them. When she was no longer strong enough to write, the volunteer became her scribe. When all of the writing was done, each card was carefully sealed in an envelope and put away. One week later, she died. As a result of the volunteer connection, a legacy was left. Her children would know their mother – what she was like – what she hoped for them – how much she loved them.”

Mary Winkler, VON Hamilton Palliative Volunteer Service, Hamilton

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“….in the long house community anyways, the people that are providing those supports are…shaping themselves in the way that they support people to the person rather than the person having to fit themselves into the support and I think that’s…just a really amazing thing that happens …within the community to be able to…just kind of mold these programs into ones that are flexible to accommodate and all of those different beliefs at end

  • f life.”

Six Nations Service Provider

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We have learned that dying is an integral and fundamentally human stage of living, and that when physical and emotional needs are sensitively met, the journey toward death – though always difficult – can be a rich and profound experience that gives meaning and completeness to life. Living Lessons

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