Health Departments in Georgia: A Mixed Methods Approach Y ou may - PowerPoint PPT Presentation

PHSSR Research-In-Progress Series: Quality, Cost and Value of Public Health Services Thursday, May 21, 2015 1:00 - 2:00 pm ET Exploring Cost and Delivery of STI Services by Health Departments in Georgia: A Mixed Methods Approach Y ou may download today ’ s presentation and speaker bios from the ‘Files 2’ box at the top right corner of your screen. PHSSR N ATIONAL C OORDINATING C ENTER AT THE U NIVERSITY OF K ENTUCKY C OLLEGE OF P UBLIC H EALTH

Agenda Welcome: C.B. Mamaril, PhD, Research Assistant Professor, Health Management & Policy, University of Kentucky College of Public Health “ Exploring Cost and Delivery of STI Services by Health Departments in Georgia: A Mixed Methods Approach ” Presenters: Gulzar H. Shah, PhD, MStat, MS gshah@georgiasouthern.edu and Angie Peden, MPH apeden@georgiasouthern.edu Georgia Public Health PBRN, Jiann-Ping Hsu College of Public Health, Georgia Southern University Commentary: William Livingood, PhD , University of Florida College of Medicine-Jacksonville William.Livingood@jax.ufl.edu Saroyi Morris, MHS, DrPH(c), District Program Manager, Coastal Health District, Georgia Department of Public Health Saroyi.Morris@dph.ga.gov Questions and Discussion

Presenters Gulzar H. Shah, PhD, MStat, MS Associate Professor & Associate Dean for Research gshah@georgiasouthern.edu Angie Peden, MPH Coordinator, Office of Public Health Practice Center for Public Health Practice and Research apeden@georgiasouthern.edu Georgia Public Health PBRN Jiann-Ping Hsu College of Public Health, Georgia Southern University

Cost of STI Services in Georgia: A Mixed Methods Approach Gulzar H. Shah, PhD, MStat, MS Associate Dean for Research and Associate Professor Jiann-Ping Hsu College of Public Health Angie Peden, MPH Coordinator, Office of Public Health Practice and GA Public Health PBRN Jiann-Ping Hsu College of Public Health

Outline • Background • Purpose • Methodology • Findings • Q&A Shah 5

Background • Georgia has some of the highest national rates of Gonorrhea, Chlamydia and Syphilis. – Georgia ranks 6 th in gonorrheal infections – 13 th in chlamydial infections – 3 rd in primary and secondary syphilis infections (CDC, 2010) – Georgia’s overall STD rate was 703.9 (per 100,000) (OASIS, 2011) Shah 6

Background • STIs continue to be a major local public health delivery issue. • Variation in cost of STIs across the country. • Research elsewhere shows that there might be ways to reduce the cost. Shah 7

Background Shah 8

Purpose • To explore ways to estimate the costs of delivering public health services based on qualitative information from each of the eight counties in a GA Health District’s (HD) jurisdiction, comprising both urban and rural counties. – A sub-aim is to identify and validate appropriate cost components for the STI program, and sources of data for cost component. Shah 9

Purpose (2) • Examine variation in delivery system characteristics including: – centralization of IT and HR systems, – responsiveness to local community governance. Shah 10

Purpose (3) • Allow comparative analyses and contrast findings from Georgia and Florida studies: – Compare each state’s local public health delivery system characteristics . • The Georgia-Florida comparison for centralization versus decentralization of service provision and information systems will have much broader policy and practice implications. Shah 11

Methodology: Qualitative • Interview Guide Developed by Research Team – Guide included 9 open-ended interview questions with specific probes • Key Informants identified by District Leadership. – Included: County Nurse Managers (8), Site Nurse Supervisors (2), District Administrators (2), and the District Nursing Director, STI Director, Women’s Health Coordinator, and Ryan White Director. Shah 12

Methodology: Qualitative • Research Team conducted 16 interviews ranging from 30 – 60 minutes. – Semi-structured interviews were recorded, transcribed, verified. – Data were coded and analyzed using NVivo. – Interviews were iteratively coded and recoded to maximize inter-coder consistency Shah 13

Methodology: Quantitative • Study population: all 159 counties served as the study population. • Used census design – All counties were contacted to identify the county staff with specialized knowledge regarding administrative and clinical protocols. • A structured survey instrument was developed – adapted questions from Florida PBRN cost study. • The modified survey was pilot tested by select District STD/CDS Managers. • The final survey was distributed to : – District STD/CDS Manager – District CDSs – County Nurse Managers Shah 14

Methodology: Quantitative • Qualtrics survey software was used to distribute the survey. • 2 follow-ups via emails were sent. • 195 surveys were distributed. – 177 were partially or completely answered – Response rate of 90.8% – Responses represented 157 of Georgia’s 159 counties. – 134 complete responses included in the analysis Shah 15

Methodology: Quantitative • Used SPSS 22 for data cleaning and analyses • Descriptive analyses performed for the main report Shah 16

Shah 17

Qualitative Findings • Ten major themes emerged from the key informant interviews: – STI Services – STI Services by County and District Staff – Individuals Who Provides STI Screening – Referral of STI Services by Non-Public Health Agency and Health Care System – Monitor and Report of STI Services – Costs Related to STI Services – Data Collection and Report for Delivering STI Services – Data Quality and Completeness – Administrative Differences in Providing STI Services – Future Study Approaches for Cost Estimation of STI Services Shah 18

STI Services • Organization of STI services both in urban and rural areas in the health district and counties. – Most common STI services: • Screening and testing • Outreach and education • Treatment • Partner notification – Least common STI services: • Patient counseling • Physical exam • Providing information and education at health fairs • Lab testing Shah 19

STI Services by County and District Staff • STI services for syphilis, chlamydia, and gonorrhea were provided by the county health departments utilizing local Board of Health staff. • STI services such as outreach, screening, education, and partner notification were provided by both county and district staff, and in-house screening and treatment were done by the county staff. “… if we're doing an educational service, we may have county staff and district staff working hand in hand ” Shah 20

Individuals Who Provides STI Screening • STI screening was most commonly provided by county health department nurses. • Communicable Disease Specialists (CDSs) at some county health departments provided other STI services such as outreach and community education , pre- and post-test counseling , and partner notification . Shah 21

Referral of STI Services by Non-Public Health Agency and Health Care System • STI services provided to people who were referred by non-public health care systems : • emergency rooms, • primary care provider, and • Federally Qualified Health Centers (FQHCs) – An estimated 10 percent of all services resulted from referrals by non-public health care systems . “… we do have a good working relationship with all of our…partners…if it’s something that they do not provide…like so many people may not have a job and they may not have insurance and it’s something we can do within the Board of Health…” Shah 22

Process/Systems for Monitoring/Reporting STIs • STI services were monitored and reported electronically by the county health department. – Used Mitchell & McCormick Visual Health Net (VHN) systems and State Electronic Notifiable Disease Surveillance System (SendSS). “ We monitor – the positives…to be reported to our district communicable disease specialist and…to the state of – he enters into Sendss … and – because the tracking of Gonorrhea and Chlamydia is very important and Syphilis. He enters that into the Sendss system for the state…” • In many cases, STI records are maintained and reported both at the county level by nurses and district level by CDSs or a collaboration of the two. Shah 23

Costs Related to STI Services • Fixed Cost Components 1. Staff (i.e., nurses and clerical) 2. Labs for testing chlamydia, gonorrhea, and rapid plasma reagin (RPR) “labs are usually fixed for one year at a time and then we…either continue with the same lab company that we used or that can change ” 3. Examination “the actual STD examination where patient comes in…to be seen by a nurse or practitioner to get a physical exam and history, we charge 40 dollars” Shah 24

Costs Related to STI Services • Variable Cost Components – Staff (i.e., salaries and fringes) – Medical supplies (i.e., speculums, needles, exam paper, gowns, and gloves) – Postage to mail notifications “our highest [variable] cost is postage, because we have to mail out three letters and one has to be certified ...” – Travel to patients’ residence – Phones calls to contact patients – Printing for outreach – Partner notifications “If he has one partner that’s a 15 minute interview probably. But if he comes in and…got 10 partners that may be [a] 30 to 45 minute interview . ” Shah 25