Half Year Results Presentation 2019 6 months ended 30 June 2019 - - PowerPoint PPT Presentation

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Half Year Results Presentation 2019 6 months ended 30 June 2019 - - PowerPoint PPT Presentation

Half Year Results Presentation 2019 6 months ended 30 June 2019 Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019 HY 2019 results presentation Agenda Section 1 Section 2 Section 3 Overview


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SLIDE 1

Half Year Results Presentation 2019

6 months ended 30 June 2019

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

HY 2019 results presentation

Agenda

Joy Linton Chief Financial Officer Gareth Roberts Group Financial Controller Gareth Evans Group Treasurer Section 5

Questions and answers

Section 1

Overview

Section 4

Outlook and

  • perating

priorities

Section 2

Market Unit performance

Section 3

Financial review

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SLIDE 3

Section 1

Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Joy Linton Chief Financial Officer

Overview

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Section 1 Section 2 Section 3 Section 4 Section 5

HY 2019 Group highlights

Bupa Half year results presentation 2019

Results in line with expectations

Revenue

£6.0bn

+2% AER +4% CER

(1) The HY 2019 Solvency II capital position, SCR and coverage ratio are estimates and unaudited

IFRS profit before tax

£207m

  • 19% AER

Underlying profit before tax

£195m

  • 23% AER
  • 21% CER

Solvency coverage ratio1

165%

191% FY 2018

Leverage

24.3%

23.5% FY 2018

Ratings

Moody’s senior debt rating stable at

A3

Fitch stable at

A-

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Section 1 Section 2 Section 3 Section 4 Section 5

HY 2019 Group highlights

Bupa Half year results presentation 2019

Investing in the dental sector in Australia, the UK, Spain and Poland Australian Defence Force health contract commenced on 1 July

Increased investment for sustainable growth

Invested in information technology to enhance security and privacy and digitise customer experience Good progress across

  • ur social

responsibility agenda Brexit readiness: New Irish insurance company commenced trading activity Employee engagement score high at 78% Bupa Arabia reappointed as health insurance provider for the Saudi Basic Industries Corporation (SABIC) New mental health cover within consumer health insurance policies in the UK Integration of Bupa Acıbadem Sigorta in Turkey on track Simplification of our

  • rganisation

structure 5

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Section 2

Section 3 Section 4 Section 5 Section 1 Section 2 Bupa Half year results presentation 2019

Market unit performance

Joy Linton Chief Financial Officer

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

1.BUPA HEALTH INSURANCE 82% 2.BUPA HEALTH SERVICES 7% 3.BUPA VILLAGES AND AGED CARE AUSTRALIA AND NEW ZEALAND 11%

Australia and New Zealand

Revenue by business Operating environment

  • Economy in Australia remained stagnant;

slowed down in New Zealand.

  • Coalition Liberals and Nationals returned

to Australian Government.

  • Australian private health insurance

industry facing increasing pressures, affecting results across the sector.

  • Royal Commission into Aged Care

Quality and Safety commenced in January 2019.

Results affected by challenges in our Australian health insurance and aged care businesses

− Bupa Health Insurance: Addressing industry pressures; with a focus on providing great value for money and quality for our customers. − Bupa Villages and Aged Care Australia: Profit fell due to lower

  • ccupancy and higher costs; addressing

a number of compliance and service issues in some homes. − Bupa Health Services: ADF contract started on 1 July serving 85,000 personnel. − Bupa Villages and Aged Care New Zealand: More focused portfolio; investing in integrated care home villages. Revenue

£2,254m

(2018 HY: £2,266m CER)

  • 3% AER
  • 1% CER

Underlying profit

£79m

(2018 HY: £144m CER)

  • 47% AER
  • 45% CER

1 2 3

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

1.SANITAS SEGUROS 37% 2.SANITAS DENTAL 5% 3.SANITAS HOSPITALS AND NEW SERVICES 7% 4.SANITAS MAYORES 5% 5.LUX MED 12% 6.BUPA CHILE 34%

Europe and Latin America

Revenue by business Operating environment

  • Spain: Political uncertainty following

General Election as acting Prime Minister Sánchez tries to form government.

  • Poland: Economy projected to grow over

4% in 2019; increasing demand of private medical services.

  • Chile: Uncertainty in health insurance

sector, with a delay in the approval of triennial premium rate increase and wider developments in the reform of the Isapres system.

Steady performance in Sanitas Seguros, with strong results in Sanitas Dental and LUX MED (Poland)

− Sanitas Seguros: Profit growth driven by increased portfolio. − Sanitas Dental: Increase in customer numbers with dental cover drove strong performance. − Sanitas Hospitales and New Services: Integration of Ginemed going well. − Sanitas Mayores: Good revenue growth; high average occupancy rate at 95%. − LUX MED: Strong results driven by corporate subscription and inpatient businesses; opened 8 health clinics and 11 dental centres. − Bupa Chile: Outpatient business and Clínica Bupa Santiago hospital driving good revenue growth; higher claims costs in health insurance. Revenue

£1,558m

(2018 HY: £1,487m CER)

3% AER 5% CER Underlying profit

£77m

(2018 HY: £77m CER)

  • 1% AER

0% CER

1 2 3 4 5 6

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

United Kingdom

Revenue by business Operating environment

  • Slow economic growth.
  • Political uncertainty relating to the
  • utcome of the Brexit process.
  • Strong demand in private dentistry

market, driven by increasing specialist treatments.

  • Pressures impacting dental sector due to

shortage of dentists.

Investing in dental and to further improve services for customers

− Bupa UK Insurance: Launched new mental health cover within consumer policies. − Bupa Dental Care: Strengthened our market position with additional acquisitions; underlying performance impacted by sector-wide pressures. − Bupa Care Services: Positive results; driving quality in our homes. − Bupa Health Services: Introduced Bupa Smart DNA testing kit. Revenue

£1,269m

(2018 HY: £1,252m)

+1% Underlying profit

£36m

(2018 HY: £54m)

  • 33%

1.BUPA UK INSURANCE 61% 2.BUPA DENTAL CARE 18% 3.BUPA CARE SERVICES 16% 4.BUPA HEALTH SERVICES 5%

1 2 3 4

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

International Markets

Revenue by business Operating environment

  • IPMI market remained competitive.
  • Brazil: moderate economic growth;

market to contract despite reforms.

  • Turkey: Economy to contract in 2019;

inflation rates dropping.

  • Hong Kong: Economic growth slowing

down; political and social uncertainty.

  • Saudi Arabia: Moderate economic

growth due to a cut in oil production.

  • India: Remained one of the world’s

fastest growing economies.

Positive results, reflecting Bupa Global, acquisition in Turkey and 2018 increase in stake in Bupa Arabia

− Bupa Global: Continued to see improving results; new Irish insurer for IPMI customers commenced trading activity. − Care Plus (Brazil): Delivered good performance. − Bupa Acıbadem Sigorta (Turkey): Integration of the business is on track. − Hong Kong: Clinic business performed well, driven by growth in corporate customers and walk-in patients. − Bupa Arabia: Reappointed as health insurance provider for SABIC. − Max Bupa (India): New partner as Max India selling its stake to True North.

1.BUPA GLOBAL(2) 66% 2.HONG KONG 25%

3.BUPA ACIBADEM SIGORTA

9%

1 2 3

Revenue

(1)

£945m

(2018 HY: £811m CER)

+20% AER +17% CER Underlying profit

£15m

(2018 HY: £9m CER)

+67% AER +67% CER

(1) Revenues from our associate and joint venture businesses are excluded from our reported figures. The appropriate share of profit from our associate and joint venture businesses are included in our reported figures (2) Includes Care Plus (Brazil)

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Section 3

Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Gareth Roberts Group Financial Controller Gareth Evans Group Treasurer

Financial Review

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Financial highlights

HY 2019 Financial Overview

Net cash flow generated from

  • perating activities

£389m

Down 20% on 2018

Solvency capital coverage

165%

(1)

(1) The HY 2019 Solvency II capital position, SCR and coverage ratio are estimates and unaudited

Leverage ratio

24.3%

FY 2018: 23.5% FY 2018: 191%

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Group results are in line with expectations

HY 2019 Financial Overview

HY 2017 91%

Underlying profit before tax (1) Revenue

  • Revenue of £6.0bn increased by 4%

at CER.

  • Excluding the acquisition of

Acibadem Sigorta, revenue grew by 2% on a like-for-like basis at CER.

  • Insurance revenue grew by 4% at

CER compared to 2018. +4% at CER +2% at AER HY 2019 HY 2018 (CER) £6.0bn £5.8bn

(1) Underlying profit is a non-GAAP financial measure which means it is not comparable to other companies. Underlying profit reflects our trading performance and excludes a number of items otherwise included in statutory profit, to facilitate year-on-year comparison. These items include the impairment of intangible assets and goodwill arising on business combinations, as well as market movements such as gains or losses on foreign exchange, on return-seeking assets, on property revaluations and other material items not considered part of trading performance (2) Combined Operating Ratio is an alternative performance metric for insurance businesses. It is calculated based on incurred claims and operating expenses divided by net earned premiums. Combined operating ratios are calculated based on local reporting requirements: Group: S.05.01 Prudential Regulation Authority (SII) form (estimated and unaudited); BUPA HI Pty Ltd (Australia): HRF 602 Australian Prudential Regulation Authority quarterly returns (unaudited); Sanitas S.A. de Seguros (Spain): Prepared under local GAAP (unaudited) and Bupa Insurance Limited (UK): Prepared under local GAAP (unaudited)

Combined operating ratios (2)

Insurance regulated entities Group Bupa HI Pty Ltd (Australia) Bupa Insurance Ltd (UK) Sanitas S.A. de Seguros (Spain) HY 2019 HY 2018 HY 2019 HY 2018 HY 2019 HY 2018 95% 93% 95% 94% 90% 91% HY 2019 95% HY 2018 94%

  • Underlying profit decreased by 21% at

CER.

  • Excluding the impact IFRS 16 and the

acquisition of Acibadem Sigorta, underlying profit decreased by 22% on a like-for-like basis at CER.

  • 23% at AER

HY 2019 HY 2018 (CER) £195m £248m

  • 21% at CER

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

HY 2019 £m HY 2018 (AER) £m Underlying profit before tax 195 253 Net (losses)/gains on disposal of businesses and transaction costs on business combinations (5) 8 Net property revaluation gains/(losses) 8

  • Realised and unrealised foreign exchange (losses)/gains

(9) 5 Gains/(losses) on return seeking assets, net of hedging 24 (4) Other non-underlying items (6) (5) Total non-underlying items 12 4 IFRS profit before tax 207 257

IFRS profit down 19%

IFRS profit

  • Lower IFRS profit reflects the

reduced trading profitability on prior year, with the nature of non- underlying items comparable, but slightly higher than 2018.

  • 19% at AER

HY 2019 HY 2018 (AER) £207m £257m

IFRS profit before tax 14

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Solvency coverage ratio remains well within capital risk appetite

Solvency(1)

(1) The HY 2019 Solvency II capital position, SCR and coverage ratio are estimates and unaudited

Solvency Capital Requirement £2.4bn HY 2019 Own Funds Surplus £1.6bn £4.0bn

  • £1.0bn of both lease assets and liabilities were

recognised on the solvency II balance sheet on 1 January 2019; this reduced the solvency coverage ratio by 18 percentage points.

  • The acquisition of Acıbadem Sigorta reduced our

coverage ratio by 7 percentage points

  • Solvency coverage ratio estimated to be 165%,

comfortably in excess of our risk appetite.

  • Underlying Solvency II capital generation from our
  • perating activities has supported ongoing investment

into our business

15 Solvency II coverage ratio 165% 191% HY 2019 165% 191% FY 2018

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Movement in Solvency II capital surplus from FY 2018 to HY 2019

Solvency(1)

(1) The HY 2019 Solvency II capital position, SCR and coverage ratio are estimates and unaudited (2) Operating capital includes comprehensive income of £152m adjusted to reflect changes in the SII valuation, including removing amortisation and impairment of goodwill and intangibles (3) Other includes the effect of market movements including FX

1,866 1,504 1,569 201 231 131 39 51 31 15

Solvency Surplus FY 2018 IFRS 16 Acıbadem Sigorta acqusition Pro-forma Surplus Operating Capital Cost of debt financing Net Capex M&A Activity Other inc. market & FX Solvency Surplus HY 2019

(2) (3)

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Bupa Half year results presentation 2019

165% 162% 164% 165% 152% 162% 165% 163% 157% Solvency Coverage Ratio Interest rate +100bps Credit spreads +100bps (assuming no credit transition) Equity markets -20% Property values -10% Sterling depreciates by 10% Pension risk +10% Group Specific Parameter (GSP) 3 + 0.2% Loss ratio worsening by 2%

Risk sensitivities(2)

Solvency(1)

(1) The HY 2019 solvency II capital position, SCR and coverage ratios are estimates and unaudited (2) While this table only shows the impact of individual stresses, it is a helpful illustration of the relatively low risk inherent in our capital base (3) Group Specific Parameter (GSP) is substituted for the insurance premium risk parameter in the standard formula, reflecting the Group’s own loss experience

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Cash flow

Net cash generated from operating activities

HY 2019 HY 2018 (AER) £389m £484m

  • 20% at AER

Net cash generated from operating activities down 20%

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  • On a like-for-like basis(1) operational

cashflow earnings before interest, depreciation and amortisation declined broadly in line with pre-tax profit

(1) When excluding the change in presentation arising from IFRS 16, the payment following the one-off tax settlement with Australian Tax Office in 2019, and a one-off working capital receipt in 2018

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Leverage up from FY 2018

Funding

  • Leverage up at 24.3% following acquisition of Bupa Acibadem

Sigorta (FY 2018: 23.5%).

  • Leverage including IFRS 16 leases within lease liabilities

stood at 31.9% at the HY (FY 2018 Proforma(2): 31.2%).

  • Drawings under the revolving credit facility increased to

£295m at 30 June 2019 (FY18: £170m).

Leverage(1) 30.2% 25.3% 24.5% 23.5% 24.3% FY 2017 HY 2017 HY 2019 HY 2018 FY 2018

(1) Gross debt (including hybrid debt) / gross debt plus equity (2) When including the impact of IFRS 16

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Investments remain conservatively managed

  • £4.3bn cash and financial investments.
  • Approximately 82% of portfolio held in

investments rated at least A-/A3.

  • £507m return-seeking assets (externally-

managed bond and loan funds) held in UK and Australian regulated entities.

  • Mark-to-market gains in HY 2019 from bond

and loan portfolio of £24m (HY 2018 losses of £4m).

  • Low yield environment continues to provide a

challenging investment backdrop.

  • Continually reviewing our investment risk

appetite including ESG considerations.

Cash and Financial Investments

Cash and investment portfolio

HY 2019 Cash and cash-like instruments (e.g. deposits, liquidity funds, covered bonds) Return seeking assets HY 2018 £4.3bn £4.2bn

HY 2019 Cash and investments by credit rating (%)

AAA 6% <BBB-/NR 10% BBB 8% A 37% AA 39%

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Section 4

Section 2 Section 3 Section 5 Section 4 Section 1 Bupa Half year results presentation 2019

Outlook and

  • perating priorities

Joy Linton Chief Financial Officer

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

Conditions in some markets will remain difficult. Committed to growing sustainably

Outlook and operating priorities

Driving and investing in

  • rganic growth

Improving customer experience; investing in the services we offer to our customers and harnessing digital technology Continuing to strengthen risk management, privacy and information security Being more cost

  • efficient. New
  • rganisation structure

will increase speed and efficiency Focus areas: 22

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

HY 2019 results presentation

Q&A

Joy Linton Chief Financial Officer Gareth Roberts Group Financial Controller Gareth Evans Group Treasurer Section 5

Questions and answers

Section 1

Overview

Section 4

Outlook and

  • perating

priorities

Section 2

Market Unit performance

Section 3

Financial review

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Section 1 Section 2 Section 3 Section 4 Section 5 Bupa Half year results presentation 2019

HY 2019 results presentation

Information

For further information email: ir@bupa.com

Results

All financial results and Solvency and Financial Condition Reports are available on: www.bupa.com/Corporate/

  • ur-performance

Further information

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Bupa Half year results presentation 2019

Appendix

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Bupa Half year results presentation 2019

Organisation structure: Market Units (1)

Australia and New Zealand

  • Bupa Health Insurance
  • Bupa Health Services
  • Bupa Villages and Aged Care

Australia

  • Bupa Villages and Aged Care

New Zealand

(1) We recently announced some changes to simplify our organisation structure. From the second half of the year onwards, Bupa will be structured as three Market Units (MUs): Australia & New Zealand; Europe & Latin America; and Bupa Global & UK. We will report

  • ur full year 2019 results in accordance with this new structure.

Europe and Latin America

  • Sanitas Seguros
  • Sanitas Dental
  • Sanitas Hospitales and

New Services

  • Sanitas Mayores
  • LUX MED (Poland)
  • Bupa Chile

United Kingdom

  • Bupa UK Insurance
  • Bupa Dental Care
  • Bupa Care Services
  • Bupa Health Services

International Markets (1)

  • Bupa Global
  • Care Plus (Brazil)
  • Bupa Acıbadem Sigorta

(Turkey)

  • Bupa Hong Kong
  • Bupa Arabia
  • Max Bupa (India)
  • Bupa China

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Bupa Half year results presentation 2019

Bupa’s footprint and participation(1)

(2) Bupa Arabia in Saudi Arabia and Max Bupa in India are associate businesses (3) Global international insurance available in most countries. Includes 49% stake in Highway to Health (GeoBlue) in the US (4) Domestic insurance and clinics in Brazil (5) In addition to care homes and villages, New Zealand also has a brain rehabilitation business (6) In Spain we also have day care centres

Funding

Health insurance Pay-as-you-go Dental insurance Travel insurance Clinics Hospitals Dental centres Optical and audiology

Healthcare provision

Care homes Retirement villages

Aged care provision

International Markets Australia and New Zealand UK Europe and Latin America

Australia New Zealand(5) Bupa Global China Saudi Arabia(2) India(2) Hong Kong UK Poland Spain Chile Turkey

(3) (4) (6)

(1) We recently announced some changes to simplify our organisation simplification of our organisation structure. From the second half of the year onwards, Bupa will be structured as three Market Units (MUs): Australia & New Zealand, Europe & Latin America and Bupa Global & UK. We will report our full year 2019 results in accordance with this new structure

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Bupa Half year results presentation 2019

Solvency

HY 2019 £m FY 2018 £m HY 2018 £m Borrowings under £800m bank facility 295 170 210 £330m perpetual hybrid bond (guaranteed by Bupa Insurance Ltd) 362 357 374 £350m senior bond due 2021 349 349 349 £500m subordinated bond due 2023 502 502 501 £300m senior bond due 2024 301 295 293 £400m subordinated bond due 2026 396 396 396 Bupa Chile borrowings 183 188 201 Other 53 53 84 Total borrowings 2,441 2,310 2,408

Breakdown of borrowings

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Disclaimer: Cautionary statement concerning forward-looking statements

This document may contain certain ‘forward-looking statements’. Statements that are not historical facts, including statements about the beliefs and expectations of The British United Provident Association Limited (Bupa) and Bupa’s directors or management, are forward- looking statements. In particular, but not exclusively, these may relate to Bupa’s plans, current goals and expectations relating to future financial condition, performance and results. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend upon future circumstances that may or may not occur, many of which are beyond Bupa’s control and all of which are solely based on Bupa’s current beliefs and expectations about future events. These circumstances include, among others, global economic and business conditions, market-related risks such as fluctuations in interest rates and exchange rates, the policies and actions of governmental and regulatory authorities, the impact of competition, the timing, impact and other uncertainties of future mergers or combinations within relevant

  • industries. Such forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the

actual future condition, results, performance or achievements of Bupa or its industry to be materially different to those expressed or implied by such forward-looking statements. Other than as required by law, Bupa expressly disclaims any obligations or undertakings to release publicly any updates or revisions to any forward-looking statements to reflect any change in the expectations of Bupa with regard thereto

  • r any change in events, conditions or circumstances on which any such statement is based. To the fullest extent possible by receipt of,

and using, this document, you release Bupa and each of its affiliates, advisers, directors, employees and agents, in all circumstances (other than fraud) from any liability whatsoever and howsoever arising from your use of this document. In addition, no responsibility of liability or duty of care is or will be accepted by Bupa or its respective affiliates, advisers, directors, employees and agents, for updating the document (or any additional information), correcting any inaccuracies in it or providing any additional information to any person. Accordingly, none of Bupa or its affiliates, advisers, directors, employees or agents shall be liable (save in the case of fraud) for any loss (whether direct, indirect or consequential) or damage suffered by any person as a result of relying on any statement in, or omission from, the document.

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