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Spark New Zealand 2015 Spark New Zealand Half Year Results 2015 Investor Presentation H1 FY15 Financial Results Simon Moutter Jolie Hodson Managing Director Chief Financial Officer Chris Quin Tim Miles CEO Home, Mobile & Business CEO


  1. Spark New Zealand 2015 Spark New Zealand Half Year Results 2015 Investor Presentation H1 FY15 Financial Results Simon Moutter Jolie Hodson Managing Director Chief Financial Officer Chris Quin Tim Miles CEO Home, Mobile & Business CEO Spark Digital

  2. Spark New Zealand 2015 Spark New Zealand is continuing to execute a sound long-term growth strategy, centred on customers, in a highly competitive market With the reset phase largely complete, the strategy now transitions into a phase aimed at creating value from the platform established Half-year underlying performance is broadly in line with plan and we expect H2 earnings to grow compared with H1 FY15 and H2 FY14 Page 2

  3. Spark New Zealand 2015 H1 2015 Highlights Maintaining central focus on customers and ongoing strategic execution and progress in a challenging market. Long-term strategy on-track. • Rebrand executed superbly and has driven 24% improvement in customer preference which will support market momentum • Multi-brand strategy and focus on value continuing to build strong differentiating positions in major categories • H1 FY15 EBITDA down 3.5%, impacted by rebranding costs and by higher reorganisation costs versus prior year • Strong performance from Spark Home, Mobile & Business, while repositioning of Spark Digital still in progress • Sustained growth in mobile connections but market remains very competitive, particularly in business • Broadband position consolidating, with focus shifting to higher value end of market, and plans re-priced following impact of UBA/UCLL input cost decisions • Lightbox TV successfully launched and market awareness building in competitive SVOD market. Strategic Lightbox Sport JV formed and Spark HMB bundled offer in line with digital service strategy and providing value in broadband market • Turnaround benefits still flowing through, with centralised programme devolving to BAU and principles embedded • Network investment continuing, with rapidly expanding 4G mobile network, new trans-Tasman cable announced, and re- engineering delivering benefits • Revera (revenue growth of 42%) and Appserv both tracking well and supporting transition to Cloud • Dividend of 9cps declared for H1, fully imputed • Guidance maintained subject to final Commerce Commission decision on copper input costs and potential backdating Page 3

  4. Spark New Zealand 2015 Results scorecard Key financials Product revenue Market share and connections Change vs H1 FY15 (1) H1 FY15 31 Dec 2014 30 June 2014 Mobile share 40% (2) +1pp (3) Mobile (revenue) Revenue -2.7% (1) Revenue +2.4% Growth Mobile Growth 2,114,000 +5.4% Customers Broadband share 46.5% (2) -0.5pp (3) Broadband (connections) EBITDA -3.5% (1) Revenue +0.6% Growth Broadband Growth 674,000 +0.7% customers IT services share IT Revenue 14.5% (2) +0.5pp (3) DPS 9.0cps +6.9% (revenue) Growth (1) Change vs H1 FY14 (2) Market share estimate (3) Percentage Point estimate Page 4

  5. Spark New Zealand 2015 More bold changes made in 2014 Announced Dealership with Unlimited Launched Naked intention to Telstra on broadband launch VDSL and ADSL re-price trans-Tasman following FPP Putti (App AAPT Qrious big la Carte) Naked Ultra Fibre Expansion divestment data launch investment released to market Mobile of Huawei complete capacity partnership upgrades, SRAN trial Jan March May Jul Sep Nov Feb Apr Jun Aug Oct Dec TGA cable Lightbox 4G network Rebrand investment launched 2x20 MHz of Launch of leadership from confirmed 700MHz Spotify Telecom to spectrum Spark New acquired Zealand Big pipe Re- launched engineering Announced Acquired Release #1 Takanini Data Coliseum Appserv Lightbox Joint Centre opened Venture Page 5

  6. Spark New Zealand 2015 Maintaining strategic momentum To be replaced by Digital First Page 6

  7. Spark New Zealand 2015 Meeting customer desires for digital experiences Mobile Customers Home Customers Small & Medium Corporate and Business Customers Enterprise Businesses • Leadership in Mobility with • Nationwide Fibre, Unlimited • Leadership in Mobility with 4G, 700MHZ and Wi-Fi and Naked Broadband in 4G, 700MHZ and Wi-Fi • Investing in Cloud and Data portfolio through Revera, Appserv • Loyalty with Spark Thanks • Nationwide Fibre, Unlimited and more Data Centre • Loyalty with Spark Thanks digital offers and Naked Broadband capability digital offers • Mobile content EPL/NBA • Putti, Appserve, Revera • Data network leadership • Lightbox 6000+ hours of Optimiser, digital services through Vocus/Connect 8, high quality content • Socialiser and Spotify OTN completion, 4G digital services • My Spark, Smartphone app network leadership, 700MHz • 425,000 My Spark users spectrum, TGA and e-bill uptake and 484,000 e-bill users • Smartphone app with 340,000 unique downloads • Partnering with experts like since launch Telstra, Qrious and others • 92% of service interactions are digital Page 7

  8. Rebrand making positive difference Page 8

  9. Spark New Zealand 2015 Strategic capability programmes contributing well Bedding in as BAU Turnaround Benefits will continue beyond FY15 Release 2 in H2 FY15 Re-engineering Provides single customer management system Driven by customer experience Digital First Builds on re-engineering New programme to accelerate digitisation in set-up phase Page 9

  10. Spark New Zealand 2015 Data network leadership strengthened • Spark network delivering for customers • Single RAN roadmap commenced, 70 sites already done • Overtaking competitors on 4G mobile • 700MHz advantage secures future 4G leadership • First phase of re-engineering completed Page 10

  11. Spark New Zealand 2015 Lightbox upping the ante • Lightbox launched on time with product performing well and attracting great customer feedback • 6000+ hours of high quality content • More exclusive premium content acquired • Announced Lightbox Sport joint venture with Coliseum • FY15 investment increased to $35 million Page 11

  12. Financial Results

  13. Spark New Zealand 2015 Group Profit & Loss H1 FY15 H1 FY14 CHANGE Reported Results (1) $M $M % Revenues 1,797 1,847 (2.7%) Operating expenses 1,361 1,395 (2.4%) EBITDA 436 452 (3.5%) Depreciation & amortisation 224 227 (1.3%) Net financing costs 12 17 (29.4%) Tax expense 53 61 (13.1%) Net earnings 147 147 - (1) Continuing Operations Page 13

  14. Spark New Zealand 2015 H1 FY15 Revenues • Mobile and IT Services revenues up 2.4% and 6.9% respectively • Rate of fixed revenue decline remained low at 5.8% • Broadband market remained competitive • Managed data impacted by the termination of wholesale backhaul contract • Southern Cross dividend, insurance proceeds, gain on sale $25m lower than H1 FY14 Page 14

  15. Spark New Zealand 2015 H1 FY15 Costs • Cost movements include: • Growth in Mobile and IT Services cost of sales • Reduction in fixed input costs (UBA and PSTN resale) (1) • Turnaround benefits realised across all cost categories • ALU insourcing of network operations • Higher reorganisation costs than prior year • One-off Spark rebranding • Increased Spark Ventures investment in growth (Lightbox, Qrious) (1) Spark Ventures excluding Skinny and Bigpipe Page 15

  16. Spark New Zealand 2015 Spark Home Mobile & Business Results include Spark Ventures • Excellent performance from Spark HMB with revenue and EBITDA H1 FY15 H1 FY14 CHANGE growth achieved for second half in $M $M % succession • Growth in brand preference has Revenues 912 901 1.2% increased the net number of mobile Fixed 501 516 (2.9%) and broadband customers, by over 100,000 in H1 FY15 Mobile 391 372 5.1% • Fixed revenue decline halved with IT Services & broadband back in growth and focus 20 13 53.8% Other on value • Strong Christmas sales campaign, Costs 581 573 1.4% especially in post-paid mobile EBITDA 331 328 0.9% • Appserv acquisition contributing to IT Services revenue growth • EBITDA up 4% and cost down 2% when $11m increase in Spark Ventures investment is excluded Page 16

  17. Spark New Zealand 2015 Continuing to close the gap in mobile Continued good gains in mobile connections however market price pressures making it tough to realise revenue growth Graphs reflect Spark HMB, Skinny and Spark Digital performance Page 17

  18. Spark New Zealand 2015 Shift in broadband strategy Shifting market strategy from absolute connection share to overall share of revenue by targeting higher value broadband customers Graphs reflect Spark HMB, Bigpipe and Spark Digital performance Page 18

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