GOVERNING e-GOVERNANCE Modus Operandi Maintain Security Maximise outreach Protocols E-Governance Maintain Open Minimise Human Standards & Interfaces Interface 1
Building Blocks Data Approach to Availability & Software Updation Development through - AGILE Webservices Pervasive G2C and Mobile and Governance Intelligible
Mobile Over 121 crore mobile phone connections; About 102 crore active as per VLR Register; ~80 cr unique The Crucial Statistics (TRAI and Telcos Datas data : December 2017) • Broadband Subscribers (> 512 kbps) in India : 36.3 cr (16 cr Jio) • Unique out of above : about < 25 cr 45 crore Smartphones, 94% internet access on mobiles 65 • 95% access internet through mobile • Rural 3G : 16.67% (Airtel data) 40 • 3G / 4G penetration : 30 crore by March, 2018 23.8 Smartphone Users – Cr. 2015 2017* 2019 Source : CISCO forecast 3
The Unique Numbers 2017 30 0 % 299 m 4
Gamut of activities in m-Governenace … M-Governance: Apps, Pull SMS, Push SMS, USSD, IVRS
USSD & SMS Reader App 6
Query Results by SMS 7
UMANG – Unified Mobile App for New Age Governance 1 • Unified Platform – 183 services, 36 Depts, 06 States 2 • One Mobile App, SMS, IVR (Toll Free) 3 • Integration and front-end development support 4 • Can integrate with existing mobile apps systems 5 • Standardized User Interface and User Experience 6 • Integration with Payment Gateways, Authentication etc 7 • With Customer Support 8 • With Built-in Analytics 9 • Multiple Indian Languages Support 8
Common Services Centers: Employment & Access WORLD’S BIGGEST RURAL eSERVICE CENTERS Aadhaar Card Utility Bill 3.20 lakh ; > 2.5 lakh in Panchayats: Regd. e-Banking Payments 2.71 lakh; 1.73 in GPs : Functional 1. % of Number & Income from G2C 2. State Centres & CSC-SPV 50 central & >300 state services offered Land Digital Records Literacy 3. State, Centre and Open 4. AcceData flow &Web-services More than 41.84 lakhTxns / Month 5. Involvement of schools Exam Certificates ~10.8 lakh employment generated Results Target : 250,000 Gram Panchayats by March 2017 Target : Training 3 Lakh VLEs in 2 Yrs 9
Resist Vendor Driven ICT Drive to do ‘something Vendors often all over again’ or to capitalise on lack of push hardware & ICT awareness software tools Focus on development Standardise best directly under the practices of RFPs and control of User* Modules 10
Moving to Paperless Transactions: Digital Locker 32 AGENCIES ISSUING DOCUMENTS TO CITIZENS VIA DIGITAL LOCKER 107 10 150+ TYPES OF DOCUMENTS – AADHAR, 1 DigiLocker DRIVING LICENSE, PASSPORT, PAN, (users-Lakhs) VOTER ID INTEGRATED Dec, 2015 25 February 2017 No. of issued documents : 235 Cr • The Digital Locker Authority Appointed User accounts: Over 100 lakhs • The Rules for Certification of Digital Locker Service No. of User Organizations : 32 Providers (DLSP) / DL REPOSITORIES notified No. of Accepter organizations: 11 11
Digital Locker Issuer Requester (Election Commission) 12
e-District MMP PAPERLESS INTEGRATION WITH DATABASES Launched in 649 Districts, 32 States 1052 Services delivered Minimum of 5 Central + 5 State Services • Integration of databases through APIs • Dashboard to bring in all services States/UTs can opt for more services • Credentials to get auto-populated 13
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Government of India's platform for open collaborative software Open Forge development of e-Governance applications
Cyber Security Target : Setting up of National Cyber Coordination Centers Audit Discipline versy National Cyber Coordination Centre Phase 1 operational with 2 Internet Service Providers (ISPs), 3 State Data Centers (SDCs) & 7 Organizations Cyber Swachhta Kendra / Cyber Surakshit Bharat Established for detection of systems infected by malware/botnets Cyber Forensics Cyber Forensic Lab at CERT-In provides its services to the law enforcement agencies Cyber Crisis Management Plan 15 workshops conducted for Ministries/Depts., 9 workshops conducted at State Govt./UTs, 18 Workshops in critical sectors 19 Ministries/Depts., 11 State Govts./UTs and 29 attached offices (critical sector organisations) under Ministries/Depts. developed CCMP Chief Information Security Officer (CISO) Appointment 23 State Governments/UTs & 57 Central Government Ministries /Departments 16
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