Wo Workforce GMA Devel elopmen ent T Toolki kit Spring 2019 Georgia Municipal Association Salomé Decerle Stephanie Umezaki-Oba
Why y the he toolki kit? t? Th e Issu es • Marketing • Training • Resource Center 2
GMA Recr cruitm tmen ent Georgia Municipal Association Invest ment
GMA Recruitment Key Point s 4
GMA Recru ruitm tment: Best P Practices S tay in g Relevant in a Ch an g in g M arket Invest in the future! • Where to advertise • How to advertise • Speeding up hiring* • Starting with a higher salary* 5
GMA A Closer er L Look ok 6
GMA Starting Local C Civi vic En Engagement Creating Engagement Benefits • Youth Councils (Savannah) • Economic Savings! • Dekalb Leadership Program • Increased Trust • Police Outreach (Douglasville)* • Increased Applicants • Shadowing Programs (Snellville)* • Next Gen Valdosta Video Series • Using GMA, Interns, and Volunteers 7
GMA Reten enti tion on Georgia Municipal Association Creat ive S olu t ion s
GMA Ret etention on Key Point s • Statistics • Main challenges • Identifying the issue • Best Practices • Georgia Case studies • The Tennessee Success Story
GMA Ret etention on B est Prac t ic es • Be creative! • Build a culture employees want to be a part of • Cater to your demographic – • Recognition programs and consider Millennials’ employee engagement expectations • Build career paths (avoid dead-end • Increase Financial Compensation jobs) 10
GMA Ret etention on B est Prac t ic es – p art II • Increase benefits (better work/life • Training/ work development balance, flexible schedules, offer additional support) programs • Track your data (ATS and surveys) • Promote based on competence and qualification not on seniority • Comprehensive on-boarding programs • Outsource or create volunteer programs 11
GMA Ret etention on Lesson s Learn ed – Ten n essee S tate Add a footer 12
GMA Succ ccessio ion P Plannin ing Georgia Municipal Association Lookin g A h ead
GMA Succession planning For the city - having a pipeline of talent in place • Why? The Silver Tsunami • How? Lean framework, succession toolbox (training, coaching/ mentoring, performance evaluation, knowledge management) • Resources
GMA Succession Planning • Retirement fund/ pension • Incremental career ladders for upward mobility • Financial Literary Programs • Know how many people are eligible for retirement • Mentorship/ knowledge transfer • Internal promotion 6/7/2019 15
GMA Case Study D ou g lasville , GA Key Points 11% Turnover rate 800 to 1,000 applications per vacancy High employee engagement Two-time winner of the 16
GMA Challenges and Limitations D ata Gaps an d t h e Rea lities o f a B u d get This is not a cookie cutter Things that are still unknown to us: approach! Depends on: Could some of the data be skewed? • Priorities Importance of a city website for • Budget populations under 500? • Pre-existing Resources • Workforce Size Potential: Leadership programs • Leadership through partnerships with local private corporations 17
GMA Recomme mmendations M ovin g for ward with th is p ro j ec t • Gather more Georgia examples and case studies • Create a management plan (such as the Tennessee Strategic Learning Solutions Model) • Gather more data on what cities need and struggle with • Better communication with cities • Research volunteering 18
Th Than ank Y k You ou Salom omé D é Decer erle a le and S Step ephanie Um e Umezaki-Oba
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