Gina Millsap Thad Hartman CEO COS
Our story
Photo by Topeka and Shawnee County Public Library, used with permission
Photo: Too Busy To Improve - Performance Management - Square Wheels by Alan O'Rourke on (CC BY 2.0) www.workcompass.com/
Dannemiller Tyson Associates (1990). Interactive strategic planning: A consultant’s guide. Ann Arbor, MI: Dannemiller Tyson Associates
Zawacki, Robert A. (1995). Transforming the Mature Information Technology Organization. Eagle Star Pub.
Outside in What do people value about us?
Pew Research Center
Harwood Institute
Aspen Institute Image Source: The Aspen Institute Second printing February 2017
What difference does a decade make? Image Source: OCLC.org
The New Librarianship Field Guide
The media Image Source: NPR.org Image Source: Forbes.com
Lauren Gerson Uploaded to Flickr by: LBJ Foundation [Public domain or CC BY 2.0 (https://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons
Process Improvement Leadership CHANGE Theory of Change Development Collaboration
Core Values Mission Excellence Sparking curiosity Accountability and connecting our Literacy community through Freedom literacy and learning Teamwork Curiosity
Community Impact Goals
Engage and enable
Process improvement Photo by Topeka and Shawnee County Public Library, used with permission
Strategic Planning
Theory of Change Photo by Topeka and Shawnee County Public Library, used with permission
Leadership Development Photo by Topeka and Shawnee County Public Library, used with permission Image source: theoryofchange.org
Collaboration Photos by Topeka and Shawnee County Public Library, used with permission Image source: theoryofchange.org
Big Hairy Audacious Goals Source: Collins and Porras. Built to Last: Successful Habits of Visionary Companies
Big Hairy Audacious Goals
Implement and Sustain
Libraries will change if Librarians change.
Librarianship = Leadership
Communication
Curiosity
Customer Service
Sales
Facilitation
Literacy
Project management
Planning
Resource allocation
Data analysis
Research
User experience
Partnerships
Advocacy
Process improvement
Passionate Proactive Communicator Change Cooperation Facilitator agent Systems Thinker Self-assessment Lifelong Citizen Learning Environment
Foster a culture of learning Photo by Topeka and Shawnee County Public Library, used with permission
Set high performance expectations Photo by Topeka and Shawnee County Public Library, used with permission
Invest in employees Photo by Topeka and Shawnee County Public Library, used with permission
Be a learning organization
Find the folks who think differently
Listen to customers Photo by Topeka and Shawnee County Public Library, used with permission
Practice the art of the BHAG Source: Collins and Porras. Built to Last: Successful Habits of Visionary Companies
Get out of the library Photo by Topeka and Shawnee County Public Library, used with permission
Learn from your partners
Commit to being the best
Libraries can change the world
“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” – Charles Darwin “The best way to predict the future is to invent it.” – Alan Kay
Gina Millsap, CEO Thad Hartman, COS gmillsap@tscpl.org thartman@tscpl.org 785-580-4480 785-580-4481 on twitter @ginamillsap
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