GDPR Annual Refresher Training Annual refresher training - intro - - PowerPoint PPT Presentation

gdpr annual refresher training annual refresher training
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GDPR Annual Refresher Training Annual refresher training - intro - - PowerPoint PPT Presentation

GDPR Annual Refresher Training Annual refresher training - intro It is a legal requirement that all staff and volunteers have GDPR refresher training on an annual basis. Logistically, it makes sense to offer refresher training electronically


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GDPR Annual Refresher Training

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Annual refresher training - intro

It is a legal requirement that all staff and volunteers have GDPR refresher training on an annual basis. Logistically, it makes sense to offer refresher training electronically to ensure that all staff are able to complete it within a reasonable timescale that fits with everyone’s busy schedules. Please ensure that you complete the training by the deadline given.

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GDPR Annual Refresher Training

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The Information Commissioner’s Office

  • The UK’s independent body set up to

uphold information rights

  • Enforce and regulate freedom of

information and data protection laws

  • Provide information and advice
  • Promote good practice
  • We are registered with the ICO
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3 key definition of terms

  • Personal data
  • Processing
  • Data controller v data processor
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What is personal data?

Data which relate to a living individual who can be identified

– (a) from those data, or – (b) from those data and other information in the possession of the data controller/ processor

It includes names, addresses, contact info, medical info, employment status, etc. Also, how you describe someone that clearly identifies an individual! Not business contact details.

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What is data processing?

Processing’ refers to anything an organisation does with personal data

collecting using analysing sharing disposal

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Data controller vs data processor

“The GDPR data controller is the organisation that decides how and why customers’ personal data is processed. They control the data but do not necessarily hold or process it, however, they are responsible for how it’s used, stored and deleted.”

e.g. us, Cornwall Council, NHS Kernow

“A data processor… is a company or person who processes personal data on behalf of the controller. This could include something as simple as storing the data on a third party’s server but also includes, for example, payroll services, commissioned services and market research businesses.”

i.e. us!

www.cybersmart.co.uk

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What is GDPR?

  • General Data Protection Regulations - law from 25 May

2018

  • Organisations must be able to demonstrate

compliance with the principles

– Same basic principles as old data protection law but strengthened – Greater accountability – New rights for individuals and strengthening of existing rights – Breach reporting – Data Protection Impact Assessments – Higher penalties for non-compliance

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Brexit

BREXIT does not affect UK compliance with GDPR – Data Protection Bill is in effect from 25 May 2018. “ While the GDPR will not be directly applicable post-Brexit, the Data Protection Bill (which will become the Data Protection Act 2018) will ensure continuity with the legislation set out in the GDPR”

https://ico.org.uk/for-organisations/data-protection-and- brexit/

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What is the key difference between DPA and GDPR?

DPA Compliant until proven not to be GDPR Must prove compliance from day 1

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Comparing Principles!

Personal data shall be…

DPA Principles

  • 1. Processed fairly and lawfully
  • 2. Obtained for specified and lawful

purposes

  • 3. Adequate, relevant and not

excessive

  • 4. Accurate and kept up-to-date
  • 5. Not be processed for any

purpose, shall not be kept for longer than is necessary

  • 6. Processed in line with the rights
  • f data subjects
  • 7. Secure and protected against

unauthorised or unlawful processing, loss, destruction or damage

  • 8. Not be transferred to any country

without adequate protection GDPR principles

  • 1. Processed lawfully, fairly and in

a transparent manner

  • 2. Collected for specified, explicit

legitimate purposes

  • 3. Adequate, relevant and limited

to what is necessary

  • 4. Accurate and kept up-to-date
  • 5. Kept in a form which permits

identification of data subjects for no longer than is necessary

  • 6. Processed in a manner that

ensures appropriate security, including protection against unauthorised or unlawful processing, accidental loss, destruction or damage.

  • 7. Not be transferred to any

country without adequate protection

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Why is GDPR necessary?

Data storage and technology has evolved rapidly since the 1990s Mobile technology is much more versatile: mobile phones, tablets, etc Social media means personal information is much more publicly available; we are also sharing much more private information. How we use technology for work has changed how information is collected, stored, used, etc, and changed risk factors. Legislation across Europe has been complex and

  • disjointed. GDPR

imposes more consistency and stronger requirement for compliance

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Consent

Where we are requesting an individual to give us any of their personal data, active consent must be sought.

We must ask for consent without offering any incentive to do so. Consent forms must make it absolutely clear what information is needed, why it is needed and how it will be used (including who it might be shared with e.g.

  • ther services or
  • rganisations).

Consent must be on an opt-in basis (not opt-out). Individuals must be told how to withdraw their consent. Consent forms must use clear, plain language. Evidence of consent must be recorded.

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Consent to use personal data

Consent must be

 requested using clear language  intelligible  accessible

provided with the ability to withdraw

 provable that consent was given  necessary

freely given, explicit, specific, informed, and an unambiguous indication of wishes

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Children’s data

  • Children need particular

protection when you are collecting and processing their personal data - may not understand the risks.

  • For online services offered

directly to child: –

in the UK children aged 13+ able to provide own consent. – Children under 13, you need parental consent - unless the

  • nline service you offer is a

preventive or counselling service.

  • You should write clear privacy

notices for children so that they are able to understand what will happen to their personal data and what rights they have.

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Data Subject Rights

The right to restrict processing The right to data portability Rights in relation to profiling Right to rectification Right to erasure

The rights of the individual are central to data processing

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Data Subject Rights

Right to Restrict Processing

  • Individuals have a right to ‘block’ or suppress

processing of personal data.

  • When processing is

restricted, you are permitted to store the personal data, but not further process it.

  • E.g. keeping a list of people

who have requested their data is removed

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Data Subject Rights

The Right to Data Portability

  • Allows individuals to obtain and re-use their personal data for
  • wn purposes across different services.
  • To move, copy or transfer personal data from one IT

environment to another in a safe and secure way

  • Enables consumers to take

advantage of applications and services which can use this data to find them a better deal, or help them understand their spending habits

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Data Subject Rights

Rights in Relation to Profiling The GDPR includes provisions on:

  • ‘automated individual decision-making’ (making a decision

solely by automated means without any human involvement)

  • profiling (automated processing of personal data to

evaluate certain things about an individual). Profiling can be part of an automated decision-making process.

  • E.g.
  • an online decision to award

a loan; and

  • a recruitment aptitude test

which uses pre-programmed algorithms and criteria. (ICO)

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Data Subject Rights

Right to Rectification

  • Individuals have right to have personal data rectified where is inaccurate
  • r incomplete.
  • E.g. criminal records, medical information

Right to Erasure

  • Also known as ‘the right to be forgotten’.
  • To enable an individual to request the deletion or removal of personal

data where there is no compelling reason for its continued processing. Google and ‘right to be forgotten’ case NB In order to administer this a ‘request to be forgotten’ list needs to be maintained. Examples: trainee not wanting to know of other course or a carer who has had support does not want newsletter

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Demonstrating compliance

“The controller shall be responsible for, and be able to demonstrate compliance with the Principles” Article 5(2)

  • Requirement to appoint a

data protection officer (controllers)

  • Data protection by design

and default (all)

  • Codes of conduct and

certification schemes (all)

  • Requirement to implement

appropriate technical and

  • rganisational measures (all)
  • Maintaining records on

processing activities (all)

  • Data protection impact

assessments (all)

Some of this applies to data processors too.

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What happens if we don’t comply?

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What is a data breach?

A data breach is any situation where an individual can be identified by someone other than who is ‘authorised’ to have access to that data

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Data Breaches

Requirement to report ‘high risk’ breaches to the ICO and the relevant data subjects within 72 hours. Failure to notify a breach can result in a significant fine of up to 10 million euros

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Medium breaches of data protection are subject to administrative fines: whichever is higher of the following:

  • up to 10,000,000 EUR
  • up to 2 % of the total worldwide annual turnover of the preceding

financial year (in the case of an undertaking)

  • Focused on process failures

The Data Subject Individual) is at the centre of claims for compensation. The Data Controller must pay up front and then recoup from the Data Processor where appropriate

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  • Being overheard discussing an individual client’s case
  • Leaving records / paperwork where they can be seen by members of

the public or visitors to the building, including computer screens

  • Mistaken identity – where discussing with the wrong person
  • Sharing information with another organisation / person where you do

not have consent or legal basis (information sharing protocol)

  • Losing paperwork
  • Paperwork stolen from office / vehicle
  • Computers stolen / lost / hacked
  • Mistaken or inappropriate email audiences e.g. ‘reply all’

What would a data breach look like?

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GDPR & you!

  • Every member of staff should take

responsibility for CRCC/PCDT’s compliance with GDPR.

  • If you handle personal data, you need to

take responsibility for keeping that data secure

  • If you are in a senior position, you need to

ensure all staff are trained, understand the need for compliance, you need to role model good practise

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Outside of the office

  • Only take with you the files/documents you actually

need for that day.

  • Be careful not to be overheard discussing a client.

In your car

  • Sensitive information should be kept in the boot.
  • Should also be kept in something like a document

holder/case or folder (doesn’t have to be lockable).

  • Make sure you lock your car though!
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If you are visiting clients

  • Only take relevant information in with you (not

info relating to other clients).

  • Phone notifications: ensure future appointments

aren’t visible to anyone you’re with. Please see IT for help with this if you don’t know how.

  • Be aware of leaving diaries out where a client

could see them!

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At home

Any sensitive information, e.g. client files & documents, must be stored in a lockable box! Please see Jane S/ Adam if you need

  • ne.

Do not store work-related information on a personal laptop.

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Diaries

  • Does your paper diary

contain information that can identify clients?

  • Does it also include

additional sensitive information? E.g. address, phone number, medical information?

  • You are personally

accountable for its security and the information it contains!

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Diaries: recommendations to help with keeping information secure

  • Use your mobile phone as much

as possible to hold information, as it’s password protected

  • Use your own shorthand to

reduce immediate identification of information – e.g. using initials for client names

  • Only record in your diary what

you actually need to have on you.

  • Loose bits of paper can easily

fall out so be aware of what notes you are carrying in it.

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In the office

  • Documents containing personal

data must be locked away at the end of each day.

  • If you walk away from your desk

for a period of time, be aware

  • f who might be able to see

your screen and what is displayed.

  • If you are emailing a group of individuals using their personal email

addresses, put these in the BCC field so that recipients can’t see other people’s email addresses.

  • Client-related information must be saved onto the server (W:, H: or V:

drives, not on a local hard drive (C: drive of a laptop or PC)

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  • Familiarise yourself with new policies
  • Understand why we are collecting information
  • Follow a process to get explicit consent to hold data
  • Consistently use Privacy Notices where personal information is

being collected

  • Ensure data held is accurate and relevant
  • Ensure data held is up-to-date
  • Do not keep data longer than is necessary or ‘agreed’
  • Use data only for the purpose for which it was collected
  • Know what to do when asked by clients for details of

information held

What does this mean for individuals and teams?

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GDPR & you!

None of this is meant to make your job more difficult; we have to take a proportionate approach. If you think any of the above will be tricky to implement, let’s have a chat and see if we can work out a solution. If you spot any other data protection issues not mentioned here, by all means let me know.

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IMPORTANT!

GDPR compliance is compulsory by law!

  • Under GDPR, responsibility and accountability applies

equally to individuals and organisations

  • Any member of staff who willfully does not comply with

policies and procedures is individually accountable.

  • Outcome will be disciplinary action.
  • Specific training will be made available to all staff.

– It is mandatory. It will be updated annually.

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Queries?

If there is anything you are unsure of, please ask your line manager

  • r contact the Data Security Lead, Nicki Sweeney

nicki.sweeney@cornwallrcc.org.uk 07715 799395

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Please now complete the GDPR Refresher Training Workbook that accompanied this presentation. Please ensure you submit the workbook by the deadline given. If you are unable to submit it by the deadline, please either speak to your line manager or contact Nicki Sweeney to explain why. Thank you!