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Future-Proofing Transportation Agencies through Excellent - - PowerPoint PPT Presentation
Future-Proofing Transportation Agencies through Excellent - - PowerPoint PPT Presentation
Future-Proofing Transportation Agencies through Excellent Performance Management Peter Rafferty May 21, 2019 Organizational Alignment & Performance Cascade Vision Mission Goals Objectives Processes Results Measures Targets
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Vision Mission Goals Objectives Processes Results Measures Targets
The measure we want: The most relevant and feasible quantification of evidence for an
- utcome strongly linked to a goal
S.M.A.R.T. W.I.G. or B.H.A.G ? Organizational Alignment & Performance Cascade
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