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Future-Proofing Transportation Agencies through Excellent Performance Management Peter Rafferty May 21, 2019 Organizational Alignment & Performance Cascade Vision Mission Goals Objectives Processes Results Measures Targets


  1. Future-Proofing Transportation Agencies through Excellent Performance Management Peter Rafferty May 21, 2019

  2. Organizational Alignment & Performance Cascade Vision Mission Goals Objectives Processes Results Measures Targets S.M.A.R.T. W.I.G. or B.H.A.G ? The measure we want: The most relevant and feasible quantification of evidence for an outcome strongly linked to a goal

  3. Thanks! Peter Rafferty , PE, PTOE Traffic Operations prafferty@gfnet.com 608-345-4519

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