KN 2: Future Proofing HR and L&D: Intersections of Learning - - PowerPoint PPT Presentation
KN 2: Future Proofing HR and L&D: Intersections of Learning & Technology Tiffany Poeppelman Sales Readiness lead, LinkedIn Future Proofing HR and L&D: Intersections of Learning & Technology Tiffany Poeppelman Sr. Sales
KN 2: Future Proofing HR and L&D: Intersections of Learning & Technology Tiffany Poeppelman
Sales Readiness lead, LinkedIn Future Proofing HR and L&D:
Intersections of Learning & Technology
Tiffany Poeppelman
Perform, Transform & Innovate in the Digital HR services field.
Innovation happens when the best minds and partners come together, learning from each other and collectively devising game changing solutions.”
Alain Dehaze, CEO Adecco Group
Fourth Industrial Revolution
Brings with it new ways to operate More sophisticated models of delivering goods sold New client expectations Advancing services to customers Additional organizational demands
Organizational Ecosystem
EXECUTIVE HR & L&D EMPLOYEE CUSTOMERExecutives set vision & strategies HR & L&D teams transform employees & define strategies Employees delight the customer & excel the business Customers are at the heart of every company
Culture of Learning
Culture of Learning Components
The right people The technology to aid the learning process The systems to reinforce learning
The Right People
Focus on your purpose, not your products Evolve your practices to the multi- generational workforce Build a brand to attract and retain top talent
To hire the right people:
#FutureSkills – Grow Our Core Skills
Lead with data Tell stories with data Be tech savvy Leverage the force multipliers Build a Strategy Proactive vs Reactive Learn about learning Be the example
The Systems to Reinforce Learning
Reinforcement of learning
Implement HR and L&D systems to ensure accountability Manage employee progress
events Implement evaluation methods to track success
Business Partnerships
Awareness of business objectives & strategies will enable you to be a trusted advisor Partnering with other cross-functional teams will provide a wealth of knowledge from data sets Relationships across the business can raise your technology and business acumen
The Right Technology
Expand your learning strategy:
Experiment with reinforcement learning approaches Provide just-in-time learning alternatives Make it easier for employees to gain knowledge to do their job
We forget up to 79% of new information within 30 days
Hermann Ebbinghaus
Traditional Learning Channels
In-person Classroom Online e-Learning Courses Learning Management Systems Hybrid Approaches
Collaborative Learning Technologies
Social learning platforms Reinforcement testing Communication apps AI tracking (voice to text) Video-based recordings Virtual classrooms Engagement polling Personalized training recommendations
Gamification & Engagement
Fueled by:
Badges Points Awards Competition
Social Learning
Social Media Polling Apps Online Encyclopedias Structured Learning Networks Group Discussion Boards
Learning Reinforcement
During training: Poll questions & Real-time quizzing
After training: Reinforcement Platforms
Video-based recordings Feedback reinforcement Driving a testing approach
Future Of Learning
Fueled by technology solutions:
Search engines Artificial intelligence Shared work product libraries Wiki technology Instant messaging Push technology (reminders)
Data-Driven Impact Learning analytics are shifting to post training measurement (not in-class feedback) Analytics are being collected during the event to predict success Strategies are designed up front for visibility of success Tracking mechanisms are being enabled across environments Dashboards are providing real-time insight on results & impact
Doing more and more with less and less until eventually you can do everything with nothing"
Buckminster Fuller
Ephemeralization
Manage the influx of informal content
Ashok Goel Georgia Institute of Technology
4 Micro-learning
4 APIs connecting datasets 2
The future is already here - It’s just not evenly distributed
Continuous merging of tools & capabilities 1 Predictive analytics based for adaptability 3 William Gibson
Future Trends
Information is everywhere Encouraging individuals to grow on their
Curating content quickly is getting easier Technology can and will advance your culture of learning Formal
be created over time and countries
How will you create a culture of learning?
The right people The technology to aid the learning process The systems to reinforce learning
Questions
Tiffany Poeppelman
LinkedIn @TRPoeppelman