From: "Wakild, Chuck" <> To: - - PDF document

From: "Wakild, Chuck" <> To: "Ted_Bush_\(ted.bush@ncdenr.gov\)" <ted.bush@ncdenr.gov> =?utf-8?Q?Zimmerman _Jay?= <jay.zimmerman@ncdenr.gov> =?utf-8?Q?Matthews _Matt?= <matt.matthews@ncdenr.gov> Date: 11/19/2012 4:57:21 PM Subject: FW:_Presentation_for_Legislative_Emergency_Response_Committee_(Dec._4) Attachments: _Emergency_Response.msg _Emergency_Response.msg _Emergency_Response.msg _Emergency_Response_and_Recovery_Function_in_NC_DENR.msg _Emergency_Response.msg _Emergency_Response.msg

FYI for now.

From: Smith, Robin Sent: Monday, November 19, 2012 10:00 AM To: Freeman, Dee; Thompson, Mary P.; Knight, David; Barsness, Kari K Cc: Kritzer, Jamie; Russo, Chris; Reeder, Tom; Davis, Braxton C; Holman, Sheila; Matthews, Dexter; Wakild, Chuck; Davis, Tracy Subject: Presentation for Legislative Emergency Response Committee (Dec. 4)

I had asked my divisions to send a brief summary of their role in emergency response. Attached are the emails from Div. of Water Quality, Div. of Waste Management, Div. of Air Quality, Div. of Energy, Mineral and Land Resources, Div. of Water Resources and Div. of Coastal Management. I suspect that there are other divisions (Div.

• f Marine Fisheries?) who have some emergency response duties and then both divisions and Secretary’s Office

staff also provide general support for the Emergency Operations Center when it is activated. We still need to decide who will do the presentation for the committee and exactly what we want to present, but I thought this might give us a starting point. Robin

From: "Wakild, Chuck" <> To: =?utf-8?Q?Smith _Robin?= <robin.w.smith@ncdenr.gov> Date: Subject: FW:_Emergency_Response Attachments: Joint_Legislative_Emergency_Response_Review-SWPS-APS-11-2012.docx Robin - I think my original email to you didn't include the attachment. Here it is. From: Matthews, Matt Sent: Wednesday, November 07, 2012 10:52 AM To: Wakild, Chuck; Zimmerman, Jay; Bush, Ted; Lewis, Steven Cc: Poupart, Jeff; Gore, Deborah Subject: RE: Emergency Response

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Chuck, I’ve merged the APS recommendations into our document that we submitted yesterday. Matt

• Matt Matthews v-(919) 807-6384

NC DENR/Division of Water Quality f-(919) 807-6495 Surface Water Protection Section Matt.Matthews@ncdenr.gov 1617 Mail Service Center http://portal.ncdenr.org/web/wq/swp Raleigh, North Carolina 27699-1617 E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties. From: Wakild, Chuck Sent: Wednesday, November 07, 2012 9:35 AM To: Zimmerman, Jay; Bush, Ted; Matthews, Matt; Lewis, Steven Subject: RE: Emergency Response Everyone good with David's list? Anything else? This is due to Robin today. From: Zimmerman, Jay Sent: Tuesday, November 06, 2012 4:50 PM To: Wakild, Chuck; Bush, Ted Subject: FW: Emergency Response Chuck/Ted, A little late, but here are some thoughts based upon comments from David May that may warrant some

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• consideration. I’ve pared them down somewhat from what was initially submitted. David and the rest of the WaRO

have had to deal with emergencies a little more frequently than the rest of us in recent times so these comments seem

• appropriate. Please advise if you have any questions.

Jay

• 1. It should be understood and communicated that during times when “emergency response” is required, all other

“normal tasks” and other “hot issues” may have to be relegated to a lower priority. The focus of the staff should be

• n the “incident” needs during true emergency response activities. Having it communicated to staff that emergency

response, when required, is the number one priority would likely help put to rest anxiety staff may have about trying to effectively manage regular job duties plus emergency response activities.

• 2. When staff are providing emergency response activities, especially when in the field in the thick of whatever it is

that’s going on, consideration should be given to extra “hazard” pay. For instance, we understand that Forest Resources staff may receive “hazard pay” when responding to forest fires. The same should be true for DENR Divisional staff when they put their personal welfare in jeopardy or are temporarily re-assigned to another program/office to assist with operations.

• 3. When providing critical emergency response activities, it should be mandated that key response staff will be

rotated off response duty after so many hours or days of repetitive service where extended hours are put in. It’s not healthy for a person to be overly committed to trying to help (or for the safety of others around the said “tired” person).

• 4. When providing emergency response in the field where multiple local, state, and federal agencies and departments

are responding, it’s helpful to be able to tell who’s with what agency/department. For that reason, I believe it would be helpful for DENR/DWQ to have some standard method of identifying the agency we work for, such as a standardized Departmental or Divisional issued T-shirt or a corresponding DENR/DWQ hat. Along the same lines, work vehicles should be marked with the agency they’re affiliated with and we would recommend magnetic “decals” with Departmental or Divisional logos be made available to place on all response vehicles.

• 5. Phones/cell phones should not be considered dependable as the sole means of communication during widespread

emergency response activities, especially when coordination across multiple agencies is needed. Multi-channel two way radios with repeater capability seem the preferable way to go. Staff should be provided with training on two- way radio use, language, and protocol and become familiar with radio codes, along with do’s and don’ts.

• 6. If staff are temporarily re-assigned to a new duty station to help with incident response or assist with carrying on

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normal operations somewhere else while regular staff provide incident response, the employee shouldn’t have to cover personal expenses (hotel, meals, etc.) initially and then seek reimbursement. It should be possible for staff to charge expenses to pre-established Department/Division accounts or use debit cards so the employee doesn’t shoulder the initial costs themselves. Employees would be required to provide receipts to document purchases. David May, Regional Aquifer Protection Supervisor From: Wakild, Chuck Sent: Tuesday, October 30, 2012 3:55 PM To: Lewis, Steven; Clark, Alan; Colson, Kim; Matthews, Matt; Sauber, Jay; Wiggins, Kent; Zimmerman, Jay Cc: Bush, Ted; Bownes, Janice H; Massengale, Susan Subject: FW: Emergency Response Please provide any thoughts/ideas to Ted and me by cob Monday, 11/5. From: Smith, Robin Sent: Tuesday, October 30, 2012 3:29 PM To: Wakild, Chuck; Reeder, Tom; Matthews, Dexter; Davis, Braxton C; Davis, Tracy; Holman, Sheila Cc: Kees, Diana; Kritzer, Jamie; Mckinney, Edythe; Barsness, Kari K Subject: Emergency Response FYI – A Joint Legislative Emergency Response Committee is meeting before the next legislative session. On Nov. 27, the Committee will hear a presentation from Division of Emergency Management on DEM’s responsibilities and tour the state’s Emergency Response Center. At a meeting scheduled for 9:30 on Dec. 4, the Committee has asked to hear a 15-minute presentation from other state agencies (including DENR) that have a role in emergency response. The Committee is also asking for recommendations for legislative changes dealing with emergency response. To help us think about what should be included in the DENR presentation, would you let me know of any successes

• r challenges based on response to previous hurricanes, floods, landslides, etc. that should be highlighted. Anything

from communications with water/wastewater systems to debris collection and availability of necessary equipment. If I could get your suggestions by next Wednesday (Nov. 7) that would be helpful. Thanks.

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Robin W. Smith

• Asst. Secretary for Environment

N.C. Dept. of Environment & Natural Resources 217 West Jones Street Raleigh N.C. 919-707-8619 E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties. From: "Reeder, Tom" <> To: =?utf-8?Q?Smith _Robin?= <robin.w.smith@ncdenr.gov> Date: Subject: Re:_Emergency_Response Attachments: Emergency_Response_Report_for_Legislative_Committee_20121106(3).docx Robin – Attached is DWR's input for this. Mike Orbon of the PWSS Staff put this together. Just let us know if you need anything else. Thanks. Tom Reeder Director, NC Division of Water Resources Phone: 919-707-9027 email: tom.reeder@ncdenr.gov E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties.

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From: Robin Smith Date: Tue, 30 Oct 2012 15:29:06 -0400 To: "Wakild, Chuck" , Tom Reeder , "Matthews, Dexter" , "Davis, Braxton C" , "Davis, Tracy" , "Holman, Sheila" Cc: Diana Kees , "Kritzer, Jamie" , Edythe Mckinney , Kari Barsness Subject: Emergency Response FYI – A Joint Legislative Emergency Response Committee is meeting before the next legislative session. On Nov. 27, the Committee will hear a presentation from Division of Emergency Management on DEM’s responsibilities and tour the state’s Emergency Response Center. At a meeting scheduled for 9:30 on Dec. 4, the Committee has asked to hear a 15-minute presentation from other state agencies (including DENR) that have a role in emergency response. The Committee is also asking for recommendations for legislative changes dealing with emergency response. To help us think about what should be included in the DENR presentation, would you let me know of any successes

• r challenges based on response to previous hurricanes, floods, landslides, etc. that should be highlighted. Anything

from communications with water/wastewater systems to debris collection and availability of necessary equipment. If I could get your suggestions by next Wednesday (Nov. 7) that would be helpful. Thanks. Robin W. Smith

• Asst. Secretary for Environment

N.C. Dept. of Environment & Natural Resources 217 West Jones Street Raleigh N.C. 919-707-8619 E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties.

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From: "Wakild, Chuck" <> To: =?utf-8?Q?Smith _Robin?= <robin.w.smith@ncdenr.gov> Date: Subject: FW:_Emergency_Response Attachments: Joint_Legislative_Emergency_Response_Review-SWPS-APS-11-2012.docx Robin - I think my original email to you didn't include the attachment. Here it is. From: Matthews, Matt Sent: Wednesday, November 07, 2012 10:52 AM To: Wakild, Chuck; Zimmerman, Jay; Bush, Ted; Lewis, Steven Cc: Poupart, Jeff; Gore, Deborah Subject: RE: Emergency Response Chuck, I’ve merged the APS recommendations into our document that we submitted yesterday. Matt

• Matt Matthews v-(919) 807-6384

NC DENR/Division of Water Quality f-(919) 807-6495 Surface Water Protection Section Matt.Matthews@ncdenr.gov 1617 Mail Service Center http://portal.ncdenr.org/web/wq/swp Raleigh, North Carolina 27699-1617 E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties. From: Wakild, Chuck Sent: Wednesday, November 07, 2012 9:35 AM

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To: Zimmerman, Jay; Bush, Ted; Matthews, Matt; Lewis, Steven Subject: RE: Emergency Response Everyone good with David's list? Anything else? This is due to Robin today. From: Zimmerman, Jay Sent: Tuesday, November 06, 2012 4:50 PM To: Wakild, Chuck; Bush, Ted Subject: FW: Emergency Response Chuck/Ted, A little late, but here are some thoughts based upon comments from David May that may warrant some

• consideration. I’ve pared them down somewhat from what was initially submitted. David and the rest of the WaRO

have had to deal with emergencies a little more frequently than the rest of us in recent times so these comments seem

• appropriate. Please advise if you have any questions.

Jay

• 1. It should be understood and communicated that during times when “emergency response” is required, all other

“normal tasks” and other “hot issues” may have to be relegated to a lower priority. The focus of the staff should be

• n the “incident” needs during true emergency response activities. Having it communicated to staff that emergency

response, when required, is the number one priority would likely help put to rest anxiety staff may have about trying to effectively manage regular job duties plus emergency response activities.

• 2. When staff are providing emergency response activities, especially when in the field in the thick of whatever it is

that’s going on, consideration should be given to extra “hazard” pay. For instance, we understand that Forest Resources staff may receive “hazard pay” when responding to forest fires. The same should be true for DENR Divisional staff when they put their personal welfare in jeopardy or are temporarily re-assigned to another program/office to assist with operations.

• 3. When providing critical emergency response activities, it should be mandated that key response staff will be

rotated off response duty after so many hours or days of repetitive service where extended hours are put in. It’s not healthy for a person to be overly committed to trying to help (or for the safety of others around the said “tired”

Page 8 4_28_2014

person).

• 4. When providing emergency response in the field where multiple local, state, and federal agencies and departments

are responding, it’s helpful to be able to tell who’s with what agency/department. For that reason, I believe it would be helpful for DENR/DWQ to have some standard method of identifying the agency we work for, such as a standardized Departmental or Divisional issued T-shirt or a corresponding DENR/DWQ hat. Along the same lines, work vehicles should be marked with the agency they’re affiliated with and we would recommend magnetic “decals” with Departmental or Divisional logos be made available to place on all response vehicles.

• 5. Phones/cell phones should not be considered dependable as the sole means of communication during widespread

emergency response activities, especially when coordination across multiple agencies is needed. Multi-channel two way radios with repeater capability seem the preferable way to go. Staff should be provided with training on two- way radio use, language, and protocol and become familiar with radio codes, along with do’s and don’ts.

• 6. If staff are temporarily re-assigned to a new duty station to help with incident response or assist with carrying on

normal operations somewhere else while regular staff provide incident response, the employee shouldn’t have to cover personal expenses (hotel, meals, etc.) initially and then seek reimbursement. It should be possible for staff to charge expenses to pre-established Department/Division accounts or use debit cards so the employee doesn’t shoulder the initial costs themselves. Employees would be required to provide receipts to document purchases. David May, Regional Aquifer Protection Supervisor From: Wakild, Chuck Sent: Tuesday, October 30, 2012 3:55 PM To: Lewis, Steven; Clark, Alan; Colson, Kim; Matthews, Matt; Sauber, Jay; Wiggins, Kent; Zimmerman, Jay Cc: Bush, Ted; Bownes, Janice H; Massengale, Susan Subject: FW: Emergency Response Please provide any thoughts/ideas to Ted and me by cob Monday, 11/5. From: Smith, Robin Sent: Tuesday, October 30, 2012 3:29 PM To: Wakild, Chuck; Reeder, Tom; Matthews, Dexter; Davis, Braxton C; Davis, Tracy; Holman, Sheila Cc: Kees, Diana; Kritzer, Jamie; Mckinney, Edythe; Barsness, Kari K Subject: Emergency Response

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FYI – A Joint Legislative Emergency Response Committee is meeting before the next legislative session. On Nov. 27, the Committee will hear a presentation from Division of Emergency Management on DEM’s responsibilities and tour the state’s Emergency Response Center. At a meeting scheduled for 9:30 on Dec. 4, the Committee has asked to hear a 15-minute presentation from other state agencies (including DENR) that have a role in emergency response. The Committee is also asking for recommendations for legislative changes dealing with emergency response. To help us think about what should be included in the DENR presentation, would you let me know of any successes

• r challenges based on response to previous hurricanes, floods, landslides, etc. that should be highlighted. Anything

from communications with water/wastewater systems to debris collection and availability of necessary equipment. If I could get your suggestions by next Wednesday (Nov. 7) that would be helpful. Thanks. Robin W. Smith

• Asst. Secretary for Environment

N.C. Dept. of Environment & Natural Resources 217 West Jones Street Raleigh N.C. 919-707-8619 E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties. From: "Davis, Tracy" <> To: =?utf-8?Q?Smith _Robin?= <robin.w.smith@ncdenr.gov> Date: Subject: FW:_Emergency_Response_and_Recovery_Function_in_NC_DENR

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Robin, Please see the information below provided by Ken that addresses DENR’s broader emergency response assets and mechanisms (past and current), as well as further information on how the NCGS staff is involved in emergency response and Ken’s role as DENR’s Disaster Response and Recovery Coordinator.

• Thanks. Tracy

From: Taylor, Kenneth Sent: Tuesday, November 06, 2012 4:31 PM To: Davis, Tracy Subject: Emergency Response and Recovery Function in NC DENR Tracy, Please forward to Robin Smith after review. Emergency Response and Disaster Recovery Function in NC DENR Four years ago, NC DENR had a significant number of emergency responders and equipment which could be mobilized to support the State Emergency Response Team (SERT). At that time, the Division of Forest Resources had over 300 Incident Command System (ICS) qualified personnel, as well as aviation (both fixed wing and rotor- wing), dozers, brush trucks, heavy equipment haulers, and three Type II (60-persons) Incident Management Teams to support wildfire suppression as well as manage a Joint NC Forest Service / NC National Guard personnel/equipment/supply induction and staging operation. In addition the Division of Marine Fisheries had fixed wing aviation assets as well which could provide surveillance and aerial intelligence collection for the SERT. Since reorganization two years ago with the movement of the Divisions of Forest Resources and Soil and Water Conservation to the Department of Agriculture and parts of the Division of Environmental Health to the Department

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• f Health and Human Services, the NC DENR no longer has the responsibility to respond or provide technical

assistance for wildfire suppression, confined animal feeding operations, and radiation protection. The NC DENR core cadre of experienced personnel, who can serve as technical specialists from the divisions of Air Quality, Water Quality, Water Resources, Waste Management, Coastal Management, Marine Fisheries, Zoo, Museum of Natural History, Parks and Recreation, and Land Resources. These personnel are trained and have responded following emergency incidents to provide technical assistance to local government and other state agencies in emergency response and disaster recovery: Air Quality -- toxic air releases and remote air quality monitoring (smoke); Water Quality -- chemical spills, fish kills; Water Resources -- impact on local public water supplies; Waste Management -- evaluation of potential debris staging sites, household hazardous waste management; Coastal Management -- CAMA emergency permitting; Marine Fisheries -- law enforcement, debris removal from beaches, and movement of equipment /personnel by water craft; Zoo -- exotic animal husbandry; Museum of Natural Sciences -- exotic reptile animal husbandry; Park and Recreation -- law enforcement, wildland fire suppression; Land Resources -- dam emergencies, landslides, earthquakes, sinkholes, mine collapse, and other geologic hazards. In specific to the Division of Earth, Mineral and Land Resources, N.C. Geological Survey (NCGS) Section, the NCGS is the lead point of contact to response to local government requests through the State Emergency Operations Center to provide information and analysis on landslides, earthquakes and other types of geologic

• hazards. Prior to the de-funding of the Landslide Mapping Program in July 2011, three two-person teams responded

to Haywood (two times), Buncombe, and Henderson counties when landslides were triggered from significant rainfall

• events. During this last fiscal year, the remaining senior geologist for engineering geology and geohazards answered

more that 75 inquires on landslide hazards and responded together with another geologist in the Asheville Regional Office to a slide which destroyed one home in Haywood County. The Mineral, Virginia earthquake of August 2011, was the largest to strike the eastern U.S. since 1944 and was felt as far north as Canada and as far south as Georgia and caused structural damage to several schools and damaged the Natural Cathedral and Washington Monument. The assistant state geologist briefed the governor and other SERT representaivies at the state EOC the following day on the impact of the event. During emergencies, the State Geologist also serves as the NC DENR disaster response and recovery coordinator with assistance from personnel in public affairs, budget planning and analysis, and EEP to operate and man the NC DENR Disaster Response Center (DRC). The DRC is an intelligence collection unit which provides the NC DENR leadership with situation awareness and proactive planning for NC DENR's emergency response and disaster recovery missions. The Environmental Chapter in the North Carolina Disaster Recovery Plan (Green Book) outlines the coordination role which NC DENR is required to perform by federal and state statutes.

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End of Text Kenneth

• Dr. Kenneth B. Taylor, P.G., Chief

N.C. Geological Survey 1612 Mail Service Center Raleigh, NC 27699-1612 phone: (919) 733-2423 x 401 cell: (919) 390-4767 fax: (919) 733-0900 e-mail: kenneth.b.taylor@ncdenr.gov can still get e-mail with old address of kenneth.b.taylor@ncmail.net E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties. From: "Reeder, Tom" <> To: =?utf-8?Q?Smith _Robin?= <robin.w.smith@ncdenr.gov> Date: Subject: Re:_Emergency_Response Attachments: Emergency_Response_Report_for_Legislative_Committee_20121106(3).docx Robin – Attached is DWR's input for this. Mike Orbon of the PWSS Staff put this together. Just let us know if you need anything else. Thanks.

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Tom Reeder Director, NC Division of Water Resources Phone: 919-707-9027 email: tom.reeder@ncdenr.gov E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties. From: Robin Smith Date: Tue, 30 Oct 2012 15:29:06 -0400 To: "Wakild, Chuck" , Tom Reeder , "Matthews, Dexter" , "Davis, Braxton C" , "Davis, Tracy" , "Holman, Sheila" Cc: Diana Kees , "Kritzer, Jamie" , Edythe Mckinney , Kari Barsness Subject: Emergency Response FYI – A Joint Legislative Emergency Response Committee is meeting before the next legislative session. On Nov. 27, the Committee will hear a presentation from Division of Emergency Management on DEM’s responsibilities and tour the state’s Emergency Response Center. At a meeting scheduled for 9:30 on Dec. 4, the Committee has asked to hear a 15-minute presentation from other state agencies (including DENR) that have a role in emergency response. The Committee is also asking for recommendations for legislative changes dealing with emergency response. To help us think about what should be included in the DENR presentation, would you let me know of any successes

• r challenges based on response to previous hurricanes, floods, landslides, etc. that should be highlighted. Anything

from communications with water/wastewater systems to debris collection and availability of necessary equipment. If I could get your suggestions by next Wednesday (Nov. 7) that would be helpful. Thanks. Robin W. Smith

• Asst. Secretary for Environment

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N.C. Dept. of Environment & Natural Resources 217 West Jones Street Raleigh N.C. 919-707-8619 E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties. From: "Reeder, Tom" <> To: =?utf-8?Q?Smith _Robin?= <robin.w.smith@ncdenr.gov> Date: Subject: Re:_Emergency_Response Attachments: Emergency_Response_Report_for_Legislative_Committee_20121106(3).docx Robin – Attached is DWR's input for this. Mike Orbon of the PWSS Staff put this together. Just let us know if you need anything else. Thanks. Tom Reeder Director, NC Division of Water Resources Phone: 919-707-9027 email: tom.reeder@ncdenr.gov E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties. From: Robin Smith Date: Tue, 30 Oct 2012 15:29:06 -0400 To: "Wakild, Chuck" , Tom Reeder , "Matthews, Dexter" , "Davis, Braxton C" , "Davis, Tracy" , "Holman, Sheila" Cc: Diana Kees , "Kritzer, Jamie" , Edythe Mckinney , Kari Barsness Subject: Emergency Response

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FYI – A Joint Legislative Emergency Response Committee is meeting before the next legislative session. On Nov. 27, the Committee will hear a presentation from Division of Emergency Management on DEM’s responsibilities and tour the state’s Emergency Response Center. At a meeting scheduled for 9:30 on Dec. 4, the Committee has asked to hear a 15-minute presentation from other state agencies (including DENR) that have a role in emergency response. The Committee is also asking for recommendations for legislative changes dealing with emergency response. To help us think about what should be included in the DENR presentation, would you let me know of any successes

• r challenges based on response to previous hurricanes, floods, landslides, etc. that should be highlighted. Anything

from communications with water/wastewater systems to debris collection and availability of necessary equipment. If I could get your suggestions by next Wednesday (Nov. 7) that would be helpful. Thanks. Robin W. Smith

• Asst. Secretary for Environment

N.C. Dept. of Environment & Natural Resources 217 West Jones Street Raleigh N.C. 919-707-8619 E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties.

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