From Stat to Solutions Kendra Parlock Kendra Parlock Director, - PowerPoint PPT Presentation

From Stat to Solutions Kendra Parlock Kendra Parlock Director, Mayor’s Office of Sustainable Solutions Director, Mayor’s Office of Sustainable Solutions City of Baltimore City of Baltimore Mayor Catherine E. Pugh Mayor Catherine E. Pugh PICA Fall Conference st Century City Governments” “Data Driven Solutions for 21 October 25, 2018

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MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART

Vision To rebuild and rebrand CitiStat as CitiStatSMART under the Mayor’s Office of Sustainable Solutions. The focus is on making Baltimore resilient and to use data, innovation and technology to foster cross-agency collaboration and building of solutions. MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 5 9/17/2018

Collaborative Meetings MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 6 9/17/2018

The MajorStat Model for Collaboration : Modernizing & Increasing Efficiency of Public Administration MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 7 9/17/2018

CASE 1: Violence Reduction Initiative ● Implemented in September 2017 to address high levels of gun violence in Baltimore City ● An “all-hands -on-deck” approach: daily meetings with representatives of two dozen City agencies ● Coordinated police operations, code enforcement, and community outreach and engagement. ● Weekly neighborhood site visits ● Shared database MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 8 9/17/2018

Cross -agency collaboration Criminal Law Dept Justice Police - Daily morning meetings Employment Development - Daily afternoon Fire Dept conference calls Recreation & Mayor’s Office Parks of Sustainable Housing Code - Weekly site visits Enforcement Solutions Planning - Shared email list Public Works Health Dept Liquor Transportation Board MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 9 9/17/2018

Focused geographic areas - Focus on violent crime hotspots - Concentration of City resources and services - Rotating site visits to each zone and surrounding neighborhoods MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 10 9/17/2018

Rapid deployment of Resources & S ervices MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 11 9/17/2018

Priority Business Inspections and Outreach - Identify top businesses with nexus to violent crime - Through inter-agency working group, develop model for coordinated code enforcement and police operations - Organize available City resources to support small business owners MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 12 9/17/2018

Data Analysis and Performance Management Community Shared database Shared database Weekly performance update Weekly performance update engagement Code enforcement, 311 Police enforcement Business inspections and outreach 13 9/17/2018

Data Analysis and Performance Manag 14 9/17/2018

Data Analysis and Performance Manag Results so far: 31% decrease in homicides and shootings across all VRI zones (for Feb -Sept 2018 compared to Feb -Sept 2017). Goal = 15% 100,000+ unique outreach contacts since Nov 2017 33 neighborhood site visits Unprecedented inter -agency coordination Ongoing collaboration with Johns Hopkins researchers to develop multivariate model 15 9/17/2018

Case 2: Neighborhood Revitalization Initiative Monthly interagency summit on seven key City areas, modeled after successes of VRI ● Action-item-focused meeting guided by Housing department. ● Attended by Health, Police, Public Works, Planning, Mayor’s Office, Fire Department, and other City departments. ● Guiding thesis is impact value of process-driven collaboration. MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 16 9/17/2018

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Example: Broadway East Opportunities Table Item Item Description Description 1 Gay and Washington Southern Views Gay and Washington Southern Views 1537 Liquor Store complete assemblage. Housing Housing - 88 units of family housing. 88 units of family housing. Medium Terms: DoT: Review intersection? BCRP look at Park 2 Montford Bradford Port Demo Site Montford Bradford Port Demo Site Very large scale demo and land -holding proposed. Post Post -Demo Treatment Demo Treatment 3 Turning Point Methadone Clinic Turning Point Methadone Clinic Significant impact to community and surrounding public safety issues. Complex issue. 4 Hoen Bldg and Nearby Blocks Hoen Bldg and Nearby Blocks Complex project. Other supporting activities? 3 American Brewery Bottling Bldg American Brewery Bottling Bldg Is there a phase 2 to this development? Still City owned. 6 North Ave Rising TIGER Grants North Ave Rising TIGER Grants Streetscape and lane improvements. “Hilton to Milton” 7 Gompers Bldg Gompers Bldg Development opportunity. Very difficult. Poor condition. Next step? 10 10 Community Managed Plan Community Managed Plan Was not adopted at last Planning Commission. What is next step? 11 11 Former Rutland Schools and Former Rutland Schools and How can agencies support this effort? Eastern District Planning Eastern District Planning MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 18 9/17/2018

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Lessons from the Neighborhood Revitalization Initiat Process management and data Process management and data A single project A single project centralization are the steepest centralization are the steepest might take a might take a challenges in this interagency challenges in this interagency Urban development Urban development decade to be decade to be MajorStat. A core agency MajorStat. A core agency happens at scale happens at scale completed, making completed, making managing the collaboration drives managing the collaboration drives when many parts when many parts coordination across coordination across come together. come together. the timely completion of urban the timely completion of urban agencies agencies development objectives. development objectives. particularly particularly challenging. challenging. MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 21 9/17/2018

Case 3: Procurement , Inclusion & Equity ● By City Code, all bills must be paid by the City within 30 days of invoice date. ● The a vg invoice is paid in 58 days, and the average outstanding invoice age is 135. ● This delay in payment impedes local businesses and leads to higher costs to the City. ● Improving payment performance is a priority as it impedes the development of small businesses, minority -owned businesses, and woman -owned businesses. ● PayStat: Driving Better Procurement Across Agencies MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 22 9/17/2018

PayStat Ideation Format MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 23 9/17/2018

Benefits of PayStat Learn Learn from the successes and challenges of each leg in the three -way match. Plan Centralize ideation to drive solutions across City government. Enact Eliminate information asymmetry and logjams across agencies. 24 9/17/2018

Lessons from the MajorStat Model ● Interagency contact is not enough. A robust, stats -driven team allows for Lesson 1: Collaboration Lesson 1: Collaboration Lesson 2: Data Lesson 2: Data Lesson 3: Accountability Lesson 3: Accountability Knowledge is warehoused Similarly, each agency has To move forward together, across many agencies, as its own data -collection and collaboration requires are responsibilities for any processing system. A major specific, measurable, time - major initiative. Big hurdle in collaborative sensitive goals. MOSS challenges require diverse, initiatives is data helps develop these goals flexible teams, and MOSS aggregation, management, and hold the key is uniquely positioned to and integrity. IT solutions stakeholders accountable facilitate those teams. offer promise in this to them. central hurdle. MAYOR'S OFFICE OF SUSTAINABLE SOLUTIONS CitiStatSMART 25 9/17/2018

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