Forging a Trail to the Top: Strategic Planning for Respite Care in - - PowerPoint PPT Presentation

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Forging a Trail to the Top: Strategic Planning for Respite Care in - - PowerPoint PPT Presentation

Forging a Trail to the Top: Strategic Planning for Respite Care in Texas Nicole Hawk, LMSW and Martha Diase, Ph.D. Overview Background to the development of the strategic plan Gathering caregiver data in Texas State legislative


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Nicole Hawk, LMSW and Martha Diase, Ph.D.

Forging a Trail to the Top:

Strategic Planning for Respite Care in Texas

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SLIDE 2

Overview

  • Background to the development of the strategic plan
  • Gathering caregiver data in Texas
  • State legislative direction and funding
  • Federal Lifespan Respite Grants direction and funding
  • Texas Respite Coalition composition and activities
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SLIDE 3

Overview

  • Drafting of the strategic plan
  • Process
  • Respite summit and focus groups
  • Plan elements
  • Post-plan activities
  • Texas Health and Human Services transformation
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SLIDE 4

Background: Caregivers in Texas

  • The first step in strategic planning for respite is to

gather data to understand:

  • How many caregivers are there in our state?
  • Who are they?
  • Where are they?
  • What are their needs?
  • Where is the greatest need?
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SLIDE 5
  • Obtain overview of state demographics
  • Literature review
  • State government actions to gather data:
  • Behavioral Risk Factor Surveillance System (BRFSS)

Data

  • Interviews with individuals calling in to Area Agencies
  • n Aging (AAAs) and Aging and Disability Resource

Centers (ADRCs)

Background: Caregivers in Texas

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SLIDE 6

Dallas Howard Foard Floyd Brewster Franklin Hunt Newton Starr Kinney Collingsworth Tom Green Coleman Brazoria Leon Duval Lamb Morris Smith Jackson Medina Wheeler Dallam Callahan Lamar Coryell Gaines Kendall Nacogdoches Milam Hays Willacy Johnson Reagan Webb Shackelford Bowie Scurry Kenedy Somervell Oldham Taylor King Borden Walker Stephens Deaf Smith Roberts Tyler Val Verde Brown Parker Harris Zapata Red River Karnes Palo Pinto Glasscock Shelby Wood Crosby Refugio Burnet Sterling Montgomery San Augustine Rains Nueces Jack Swisher Camp Brazos Orange Colorado Pecos Cochran Parmer Freestone Winkler Wichita Gray Schleicher Hardeman Travis Gillespie Yoakum Fayette Uvalde Grimes Van Zandt Throckmorton Falls Grayson Ellis Hall Dickens Trinity Reeves Marion Terrell Lynn La Salle Jasper Jones Castro Victoria Kleberg Briscoe Clay Matagorda Brooks Runnels Carson Liberty Lee Hale Bexar Garza Montague Upton Hamilton Fisher Dawson Dimmit Hutchinson Llano Presidio Eastland Wharton Rusk Tarrant Lavaca Childress Hidalgo Kaufman Moore Menard Edwards San Patricio Terry Crockett Houston Waller Coke Ward Titus Lampasas Haskell Martin Atascosa Hemphill Hartley Young Burleson Hardin Gonzales McMullen Erath Galveston Hopkins McLennan Madison McCulloch Donley Kent Real Sutton Midland Hudspeth Zavala Harrison Comanche Mitchell Navarro Crane Lubbock Wise Washington Jeff Davis El Paso Gregg Williamson Lipscomb Mason Henderson Hansford Chambers Hill Potter Jim Wells Delta Stonewall Ector Cameron Maverick Collin Baylor Panola Guadalupe Bastrop Austin Andrews Anderson Blanco DeWitt Bandera Bell Aransas Archer Armstrong Bee Angelina Bailey Jefferson Frio Fannin Goliad Loving Cass Fort Bend Bosque Hockley San Saba Kerr Mills Cooke Wilbarger Irion Caldwell Jim Hogg Culberson Upshur Cherokee Denton Concho Randall Kimble Knox Polk Hood San Jacinto Robertson Wilson Nolan Cottle Calhoun Rockwall Live Oak Motley Sherman Ochiltree Comal

Total Estimated Population by County, Texas, 2015

Source: Texas Demographic Center population projections for 2015

112 - 10,000 10,001 - 50,000 50,001 - 100,000 100,001 - 500,000 500,001 - 4,538,028

Total Population 2015 = 27,695,284

Hispanic

  • r

Latino 38% NH White 45% NH Black 11% NH Other 6%

Background: Caregivers in Texas

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SLIDE 7

Texas White (non-Hispanic) and Hispanic Populations by Age, 2014

50,000 100,000 150,000 200,000 250,000

Population Age White (non- Hispanic)

7

Source: U.S. Census Bureau 2010 Decennial Census, SF1

Background: Caregivers in Texas

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SLIDE 8

Estimated number in 2013: 3.4 million

Source: AARP Public Policy Institute, Valuing the Invaluable: 2015 Update, July 2015.

Background: Caregivers in Texas

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SLIDE 9

Estimated number in 2013: 3.4 million

Source: AARP Public Policy Institute, Valuing the Invaluable: 2015 Update, July 2015.

Background: Caregivers in Texas

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Estimated number in 2013: 3.4 million

Source: AARP Public Policy Institute, Valuing the Invaluable: 2015 Update, July 2015.

Background: Caregivers in Texas

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SLIDE 11

Source: AARP Public Policy Institute, Valuing the Invaluable: 2015 Update, July 2015.

Background: Caregivers in Texas

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Texas caregivers provide an estimated 3.1 billion hours of uncompensated care annually – an estimated economic value of $36 billion.

Source: AARP Public Policy Institute, Valuing the Invaluable: 2015 Update, July 2015.

Background: Caregivers in Texas

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SLIDE 13

Dallas Howard Foard Floyd Brewster Franklin Hunt Newton Starr Kinney Collingsworth Tom Green Coleman Brazoria Leon Duval Lamb Morris Smith Jackson Medina Wheeler Dallam Callahan Lamar Coryell Gaines Kendall Nacogdoches Milam Hays Willacy Johnson Reagan Webb Shackelford Bowie Scurry Kenedy Somervell Oldham Taylor King Borden Walker Stephens Deaf Smith Roberts Tyler Val Verde Brown Parker Harris Zapata Red River Karnes Palo Pinto Glasscock Shelby Wood Crosby Refugio Burnet Sterling Montgomery San Augustine Rains Nueces Jack Swisher Camp Brazos Orange Colorado Pecos Cochran Parmer Freestone Winkler Wichita Gray Schleicher Hardeman Travis Gillespie Yoakum Fayette Uvalde Grimes Van Zandt Throckmorton Falls Grayson Ellis Hall Dickens Trinity Reeves Marion Terrell Lynn La Salle Jasper Jones Castro Victoria Kleberg Briscoe Clay Matagorda Brooks Runnels Carson Liberty Lee Hale Bexar Garza Montague Upton Hamilton Fisher Dawson Dimmit Hutchinson Llano Presidio Eastland Wharton Rusk Tarrant Lavaca Childress Hidalgo Kaufman Moore Menard Edwards San Patricio Terry Crockett Houston Waller Coke Ward Titus Lampasas Haskell Martin Atascosa Hemphill Hartley Young Burleson Hardin Gonzales McMullen Erath Galveston Hopkins McLennan Madison McCulloch Donley Kent Real Sutton Midland Hudspeth Zavala Harrison Comanche Mitchell Navarro Crane Lubbock Wise Washington Jeff Davis El Paso Gregg Williamson Lipscomb Mason Henderson Hansford Chambers Hill Potter Jim Wells Delta Stonewall Ector Cameron Maverick Collin Baylor Panola Guadalupe Bastrop Austin Andrews Anderson Blanco DeWitt Bandera Bell Aransas Archer Armstrong Bee Angelina Bailey Jefferson Frio Fannin Goliad Loving Cass Fort Bend Bosque Hockley San Saba Kerr Mills Cooke Wilbarger Irion Caldwell Jim Hogg Culberson Upshur Cherokee Denton Concho Randall Kimble Knox Polk Hood San Jacinto Robertson Wilson Nolan Cottle Calhoun Rockwall Live Oak Motley Sherman Ochiltree Comal

Sources: Texas Demographic Center, 2016; Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Data from the 2010 Behavioral Risk Factor Surveillance System Survey: 18% of adults identified as caregivers

Background: Caregivers in Texas

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Gender Female 58% Male 42% Age 18 to 29 12% 30 to 44 31% 45 to 64 41% 65+ 16% Race/Ethnicity White 65% Hispanic 23% Black 8% Other non-Hispanic 4%

Source: Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Background: Caregivers in Texas

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Source: Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Care recipient Percent

Parent

32%

Spouse

14%

Parent-in law

11%

Grandparent

8%

Child

8%

Sibling

4%

Grandchild

>1%

Other relative

6%

Non-relative

17%

Background: Caregivers in Texas

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Source: Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Income </= $25,000 yr Percent

Black

45%

Hispanic

40%

White

20%

  • Female

30%

Male

23% Income >/= $75,000 yr Percent

White

48%

Hispanic

19%

Black

10%

  • Male

46%

Female

33%

Background: Caregivers in Texas

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SLIDE 17

Source: Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Indicator Income < or = $25,000 Income $25,001- <$50,000 Income $50,001- <$75,000 Income > or = $75,000 Physical health fair/poor 45% 14% 10% 6% Life is limited due to physical, mental, or emotional problems 39% 29% 20% 17% Physical health not good five or more of past 30 days 44% 25% 17% 7% Mental health not good five or more

  • f past 30 days

54% 34% 22% 20% Physical or mental problems kept caregiver from usual activities 33% 16% 7% 7%

Background: Caregivers in Texas

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Background: Caregivers in Texas

Source: Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Indicator White Hispanic Black

Physical health good/ very good 56% 40% 27% Physical or mental problems prevented usual activities 14% 14% 25%

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Source: Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Number of Hours per Week Providing Care % Caregivers

1 to 9 hours 42% 10 to 19 hours 13% 20 to 29 hours 12% 30 to 39 hours 4% 40 to 49 hours 5% 50 hours or more 11% Unspecified 13% Total 100%

Number of Hours per Week Providing Care % Male % Female

1 to 9 hours 53% 35% 10+ hours 38% 50% Unspecified 9% 15%

Background: Caregivers in Texas

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Background: Caregivers in Texas

Source: Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Indicator % Male % Female Greatest caregiving difficulty is stress 19% 28% Greatest caregiving difficulty: detrimental effect upon family relationships 7% 3% Mental health fair or poor 23% 37%

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Source: Behavioral Risk Factor Surveillance System, Texas Caregiver Module, 2010

Indicator % Male % Female Greatest caregiving difficulty is stress 19% 28% Greatest caregiving difficulty: detrimental effect upon family relationships 7% 3% Mental health fair or poor 23% 37%

Background: Caregivers in Texas

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Source: Texas Health and Human Services Commission. Results of Caregiver Survey from 2009-12, Administration on Aging Grant, February 2013.

Over two-thirds of caregivers interviewed indicated they did not understand the meaning or purpose

  • f respite.

Background: Caregivers in Texas

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SLIDE 23

Background: Caregivers in Texas

Source: Texas Health and Human Services Commission. Results of Caregiver Survey from 2009-12, Administration on Aging Grant, February 2013.

Over two-thirds of caregivers interviewed indicated that they did not understand the meaning or purpose of respite.

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SLIDE 24

Source: Texas Department of Aging and Disability Services, A Profile of Informal Caregiving in Texas: Report to the Texas Legislature, December 2014.

67% of Texas caregivers calling Area Agencies on Aging for information were not aware of caregiver support services.

Background: Caregivers in Texas

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SLIDE 25

Source: Texas Department of Aging and Disability Services, A Profile of Informal Caregiving in Texas: Report to the Texas Legislature, December 2014.

The majority of Texas caregivers calling social service agencies over a two year period stated:

  • They found caregiving to be stressful, with a significant

number reporting high stress.

  • Almost half stated that they believed the person they cared for

was at risk of institutionalization.

Background: Caregivers in Texas

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2009 Texas legislative direction and funding:

  • HB 802 – mandated the creation of a lifespan respite

services program.

  • SB 271 – mandated:

– Identification of caregivers of individuals who are interested in accessing Medicaid programs operated by DADS. – Use of standardized assessment instrument during intake to evaluate the needs of caregivers, and to collect data on state caregivers in order to improve existing programs and develop new services. – Coordination and expansion of outreach to caregivers about services and supports. – Creation of an inventory of respite services available statewide.

Background: State Legislative Direction

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Texas Health and Human Service Commission oversees the Texas Lifespan Respite Care Program (TLRCP) which supports informal caregivers (such as family members) by increasing awareness and the availability of respite services. Respite in Texas

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Overview TLRCP Funding

General Ongoing Funding: State General Revenue funding $500,000 per year.

  • First authorized in 2009 for funding to begin in 2010.
  • Funding must be reauthorized each biennium by the Texas

Legislature. Federal Grants, as available.

  • Texas received funding for various projects and initiatives

since founding the TLCRP.

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TLRCP Funding & Accomplishments July 2009, Texas Respite Coordination Center

  • Compiled and updated the Texas Inventory of

Respite Services;

  • Created media and best practices toolkits for

respite providers and a training toolkit for caregivers; and

  • Hosted a series of respite care forums

throughout the state.

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August 2010, the TLRCP awarded funds to three pilot projects to:

  • Increase the availability of and facilitate access to, respite

services for caregivers;

  • Fund respite services for individuals who were not eligible for

respite services through other programs; and

  • Place special emphasis reaching isolated caregivers living in

very rural areas and conducting culturally sensitive outreach and awareness activities.

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TLRCP Funding & Accomplishments

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February 2012

  • New program logo
  • Media campaign
  • TakeTimeTexas Website
  • Texas Inventory of Respite Services

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Texas LRCP Funding & Accomplishments

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Background: Texas Respite Coalition

Vision:

All Texas families caring for an older adult or an individual with a special need or disability will have convenient access to affordable planned and emergency respite

  • ptions.

Mission:

To improve the coordination and availability of quality, affordable respite care for all Texas families that provide care for older adults and people with disabilities.

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  • Comprised of 27 agencies and organizations including:
  • State branches of national advocacy and service organizations
  • Local advocacy and service organizations
  • Local respite organizations
  • State agencies
  • Purpose is to assist with developing a sustainable respite care

system that addresses the needs of caregivers by developing strategies to:

  • Reduce barriers in accessing respite
  • Improve the quality of respite services
  • Reach underserved populations with respite services
  • Provide training, education, and support to family caregivers

Background: Texas Respite Coalition

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  • Quarterly meetings to:
  • Review caregiver-related data and literature
  • Identify and discuss respite-related issues
  • Decide on TRC priorities
  • Plan for and contribute to respite-related actions
  • Create a strategic plan for respite
  • Assist and advise DADS on respite-related actions

and events:

  • Texas Respite Summit
  • Focus groups held across the state

Background: Texas Respite Coalition

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December 2013 – May 2014, HHSC Strategic Decision Support surveyed representatives of partner groups to the Texas LRCP Partner ideas about the priority issues for caregivers were

  • rganized into categories based on the topics they addressed:
  • Funding for respite
  • More/improved resources besides respite
  • Caregivers connected to existing resources
  • More communication between organizations doing pro-respite

work

  • Changes to policy or law besides increased funding for respite

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Survey of Texas LRCP Partners

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2014 Texas Respite Summit

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105 people registered

  • Of those who reported their affiliation:
  • 42 percent were caregivers
  • 31 percent were government employees
  • 19 percent were advocates
  • 8 percent were TRC members
  • Participants included:
  • Disability advocates
  • Caregivers
  • State and federal agencies that provide respite
  • Private respite providers
  • Faith-based organizations

2014 Texas Respite Summit

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Presentations included:

  • Panel of family caregivers
  • Opening remarks by Former State Representative

John Davis

  • Remarks by the HHSC Deputy Executive

Commissioner

  • Information on resources for respite in Texas
  • Presentation by Administration on Community

Living officials

2014 Texas Respite Summit

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Breakout Session #1

  • What are your priorities for respite care in Texas? What do we

need to improve the current system?

  • What services should the Lifespan Respite Program provide to
  • vercome obstacles or build on strengths?

Breakout Session #2

  • What should a Lifespan Respite system in Texas look like?
  • What should the role of the Texas Respite Coalition be in the

Lifespan Respite Program?

  • Who else needs to be a part of or partner with the Texas Respite

Coalition to ensure all family caregivers are served regardless of age or disability?

2014 Texas Respite Summit

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Major Themes from Summit Feedback

  • Outreach and awareness about respite
  • One stop shop for information on respite
  • Funding to make respite more affordable
  • Quality, skills, and pay of paid care providers (training)
  • Medicaid funded respite and waivers
  • Family/person centered respite
  • More available respite
  • Best practices and alternative models for respite
  • Family and community collaboration

2014 Texas Respite Summit

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Post-Summit Activities

Texas Respite Coalition (TRC) meetings

  • Review input from breakout sessions
  • Review major themes
  • Preliminary prioritization of themes

2014 Texas Respite Summit

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  • 1. Outreach and awareness about respite
  • Public awareness campaign like “Don’t mess with

Texas”

  • Make respite stories, “front and center”
  • De-mystify the term ”respite”
  • Brand respite, like “Kleenex”
  • Let caregivers know it is okay to take time for

themselves

  • Community outreach

Texas Respite Coalition

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Theme 1: Outreach and awareness about respite

  • Culturally sensitive approaches to reach

caregivers of different backgrounds

  • Address cultural barriers
  • More literature in more languages
  • Difficult for Hispanic culture to understand respite
  • Messaging to hearing impaired

Texas Respite Coalition

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Theme 2: Make respite more affordable

  • Increase the availability of free and low-cost

respite

  • Address need for affordable respite for people

who do not qualify for waiver programs

  • No limitations to programs (age, income, etc.)
  • Buy-in from leaders and consumers

Texas Respite Coalition

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SLIDE 45

Theme 3: Make respite more available

  • Increase respite across the lifespan
  • Focus on filling gap in services for persons age 22-59
  • Increase volunteer and faith-based programs
  • Increase respite for persons with Behavioral Health

Needs

  • Partner with Alzheimer’s Association and Local

Mental Health Authorities to provide training for caregivers

  • Increase Emergency and Crisis Respite
  • Develop emergency respite pool
  • Reduce paperwork that slows down the delivery of

respite care

  • Increase Respite Availability in Rural Areas

Texas Respite Coalition

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Three forums conducted:

  • El Paso - November 13, 2014
  • Arlington - December 8, 2014
  • Longview - December 9, 2014

Respite Forums

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Input from Forums

Top priorities:

  • Increase outreach and awareness around respite
  • Make respite more affordable
  • Make respite more available
  • Improve quality, skills and pay of paid care

providers

Respite Forums

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Input from Forums (continued)

Other Comments:

  • Need for respite care among undocumented Texas

residents

  • Ability to do outreach is limited by the lack of

respite services

  • Use volunteers and collaborate with faith-based
  • rganizations
  • Address inconsistencies among Medicaid respite

programs

  • Conduct outreach to medical providers

Respite Forums

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Strategic Planning Steps

Steps involved in creation of Strategic Plan included:

  • Reviewing caregiver data
  • Reviewing data gathered from the Texas Respite

Summit and focus groups

  • Identifying underserved caregivers and discussing how

they might be better served

  • Identifying and prioritizing goals
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  • Examining strategic plans developed in other states
  • Assigning a subcommittee to draft the plan
  • Having the full TRC review and edit the draft plan
  • Having the full TRC review and approve final plan
  • Having the agency Commissioner review and approve final

plan

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Strategic Planning Steps Cont.

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SLIDE 51
  • Goal 1: Increase Outreach and Awareness of

Respite Care

  • Goal 2: Respite Care is Readily Available and

Affordable

Strategic Plan: Priority Goals

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Goal 1: Increase Outreach and Awareness of Respite Care

  • Objective 1: Increase public knowledge about how to find

respite

  • Provide information on available respite to partner agencies.
  • Maintain Texas Inventory of Respite Services.
  • Augment Texas Inventory of Respite Services with new providers.
  • Use Take Time Texas to disseminate information on programs that
  • ffer free or low-cost respite.

Strategic Plan: Priority Goals

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Goal 1: Increase Outreach and Awareness of Respite Care

  • Objective 2: Increase public understanding of respite
  • Develop public awareness campaign to increase understanding of the

term “respite,” the need for respite, and the value of respite.

  • Identify and recruit partners/potential partners in disseminating the

messages.

  • Evaluate effectiveness of outreach materials and methods.

Strategic Plan: Priority Goals

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Goal 2: Respite Care is Readily Available and Affordable

  • Objective 1: Increase availability of respite for

caregivers of individuals of all ages throughout the state

  • Research and disseminate information on existing models for

respite nationwide which are replicable/sustainable models for respite care.

  • Promote additional volunteer/faith-based programs.
  • Identify funding streams for respite services.
  • Provide a fact sheet on ‘creative alternatives’ when respite is not

available.

  • Promote increased coordination among programs that offer

respite.

Strategic Plan: Priority Goals

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SLIDE 55

Goal 2: Respite Care is Readily Available and Affordable

  • Objective 2: Explore alternative funding for making

respite more affordable

  • Research and provide information on sliding scale fee models for

respite.

  • Research and provide information on using vouchers for respite.
  • Promote volunteer and faith-based respite programs.

Strategic Plan: Priority Goals

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Goal 2: Respite Care is Readily Available and Affordable

  • Objective 3: Address critical gaps in respite care services

for caregivers …

  • f individuals with behavioral health needs.
  • f individuals age 22-59.
  • in underserved areas of the state.
  • who need emergency and crisis respite services.

Strategic Plan: Priority Goals

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Advocacy Subcommittee Objectives:

  • Increase advocacy in support of respite.
  • Establish opportunities to support legislative efforts to promote

respite across the lifespan.

  • Pursue increased state funding for respite care with the goal of

making available across counties, age groups, and disabilities.

  • Educate community (caregivers, advocates, and faith-based

community) via ‘How To’ links on the Take Time Texas website.

Strategic Plan: Priority Goals

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Advocacy Subcommittee Objectives:

  • Promote quality measures for respite across the

spectrum.

  • Develop quality measures for respite across the board, based on

national standards.

  • Inform policy makers and key stakeholders about inequities in pay

rates for care providers across the spectrum.

Strategic Plan: Priority Goals

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SLIDE 59
  • Re-formation of the TRC into the Texas

Respite Advisory Committee

  • Transformation of Texas Health and Human

Services System

  • Development of the operational plan from the

strategic plan

  • Acquisition of Federal grants to further plan

goals

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Post Strategic Plan Activities

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Thoughts on Group Planning

  • Facilitate group discussions
  • Ensure voices are heard, allow for participants

to write their ideas prior to voicing them

  • Strengths, Weaknesses, Opportunities and

Threat analysis (SWOT)

  • SMART Goals

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Questions ?

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Thank You !

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Contact Information: Nicole Hawk, LMSW nicole.hawk@hhsc.state.tx.us Martha Diase, Ph.D. martha.diase@hhsc.state.tx.us