FIRST Award Presentation Jerry Nissen, FIS Pat White, Unisys Aida - PowerPoint PPT Presentation

FIRST Award Presentation Jerry Nissen, FIS Pat White, Unisys Aida Arce, GECU

FIS/Unisys – 4 th Annual FIRST Award Criteria Focus Innovation Results FIS Unisys Results Strategic Technology

FIS/Unisys – 4 th Annual FIRST Award Criteria Focus Innovation Strategic Innovation Results Focus Technology Strategic Results Technology

FIS / Unisys FIRST Award Prizes • Engraved FIRST Award Plaque • Charity Contribution of $10,000 on behalf of the winning institution • Peer Recognition

FIS / Unisys FIRST Award Selection • Panel – 15 Judges – Senior leaders of MISER, FIS, Unisys, and Burroughs – Blind submissions • No institution-identifying characteristics • No knowledge of charter • FIRST Criteria – Focus – Innovation – Results – Strategic – Technology

FIS / Unisys FIRST Award Submissions • Wings Financial Credit Union – Levy and Garnishment – Member Data Review • Bedford Federal Savings Bank – The Boys and Girls Club of Lawrence County • GECU – Fusion of Finance and Refreshments – Business Continuity Accelerator • Oregon Community Credit Union – Member Verification Tool – Skip Payment Process

THE WINNER IS… “Fusion of Finance and Refreshments”

FIS / Unisys FIRST Award Why the Winner Was Chosen • Focus – Growing membership – Reduce overhead • Innovation – In-branch Tea House – Technology Tables • Results – Significant reduction in sta fg – Extended hours – Decreased GECU Risk (no cash box) • Strategic – Focused on younger generation of clients • Technology – Technology Table – MISER Studio (tablets) – Personal Teller Machines (PTM)

Fusion of Finance and Refreshments

About GECU • Established in 1932 • Over $2 billion in assets • More than 310,000 members • 18 branches

GECU Branch Expansion Strategy • Moving away from the Traditional branch to Small Service Centers • New Virtual Teller Technology vs Traditional Teller Lines • 6 Built Service Centers • GECU/Kinley’s Tea House Branch Award Winner GECU Video