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Flight Standards Training September 2012 Federal Aviation Administration

Federal Aviation Administration

Deborah Stephenson, Curriculum Development Manager and International Training Program Manager Flight Standards Training Division, AFS-500

Federal Aviation Administration

Utilizing Technology to Address Changes in Aviation NGAP and TRAINAIR Plus June 2013

Flight Standards Training September 2012 Federal Aviation Administration

1

Changes in Aviation

• Generations
• Labor Market
• Career Objectives
• Regulations
• Technology

Flight Standards Training September 2012 Federal Aviation Administration

2

Concerns

• Learner Engagement
• Aging Workforce needs to stay engaged
• New hires need technology
• Provides a variety of training methods
• Need to keep pace with aviation advances
• Need to provide comprehensive, competency-based

technical training

• Ensure a more thoroughly

trained and better prepared workforce

Flight Standards Training September 2012 Federal Aviation Administration

3

• Web-Based Training (WBT) courses available at worksite

either as stand alone DVDs, through an eLMS, or Internet

• Distance Learning utilized for online courses with instructor

interaction

• Just-in-Time (JIT) training modules used as refresher

training and for maintaining currency

• b-learning: Blended approaches with regulatory information

taught as pre-requisite WBTs or pre-reading assignments followed by instructor led classroom training (ILTs)

• mLearning: mobile learning platforms to take training when

needed and replace paper-based training aids

• Learning Content Management System (LCMS) used to

manage training content

Technology

Flight Standards Training September 2012 Federal Aviation Administration

4

FAA Training Goals?

• “to train and enable our high-performance workforce with

the adaptive skills and abilities required to reach and sustain future levels of safety, efficiency, and sustainability” (Destination 2025).

• Training Goal: Maintain a curriculum that provides quality

training to help all employees perform their job responsibilities in accordance with the policies and direction

• f Flight Standards to support the aviation safety mission.
• Training Goal: Evolve the training infrastructure —

including technology, organization, administration, and facilities — to efficiently provide the services and support that all employees need to optimize learning.

Flight Standards Training September 2012 Federal Aviation Administration

5

What is the FAA Doing with Technology?

• Developing our training to support multiple platforms
• Providing Just-in-Time training to inspectors: what they

need, when they need it

• Taking advantage of mLearning and b-learning capabilities
• Being agile, adaptive and responding to the needs of our

workforce

• Reinforcing learning that ensures a highly trained safety

conscious workforce

Flight Standards Training September 2012 Federal Aviation Administration

6

How Are We Doing It?

• 120+ Web-Based training courses already developed
• Distance Learning already being utilized for interactive
• nline instructor led courses
• Just-in-Time Training modules developed and

embedded in handbooks for maintenance and being developed for Safety Assurance System

• Blended approach utilized for hands-on, scenario-

based Practical Application Workshops

• Paperless Classrooms
• Investigating using an LCMS to track content
• Infrastructure

Flight Standards Training September 2012 Federal Aviation Administration

7

My NGAP Story

Flight Standards Training September 2012 Federal Aviation Administration

8

Thank You