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Federal Aviation Federal Aviation Administration Administration Utilizing Technology to Address Changes in Aviation NGAP and TRAINAIR Plus June 2013 Deborah Stephenson, Curriculum Development Manager and International Training Program


  1. Federal Aviation Federal Aviation Administration Administration Utilizing Technology to Address Changes in Aviation NGAP and TRAINAIR Plus June 2013 Deborah Stephenson, Curriculum Development Manager and International Training Program Manager Flight Standards Training Division, AFS-500 Flight Standards Training Federal Aviation 0 Administration September 2012

  2. Changes in Aviation • Generations • Labor Market • Career Objectives • Regulations • Technology Flight Standards Training Federal Aviation 1 Administration September 2012

  3. Concerns • Learner Engagement  Aging Workforce needs to stay engaged  New hires need technology  Provides a variety of training methods • Need to keep pace with aviation advances • Need to provide comprehensive, competency-based technical training • Ensure a more thoroughly trained and better prepared workforce Flight Standards Training Federal Aviation 2 Administration September 2012

  4. Technology • Web-Based Training (WBT) courses available at worksite either as stand alone DVDs, through an eLMS, or Internet • Distance Learning utilized for online courses with instructor interaction • Just-in-Time (JIT) training modules used as refresher training and for maintaining currency • b-learning: Blended approaches with regulatory information taught as pre-requisite WBTs or pre-reading assignments followed by instructor led classroom training (ILTs) • mLearning: mobile learning platforms to take training when needed and replace paper-based training aids • Learning Content Management System (LCMS) used to manage training content Flight Standards Training Federal Aviation 3 Administration September 2012

  5. FAA Training Goals? • “to train and enable our high-performance workforce with the adaptive skills and abilities required to reach and sustain future levels of safety, efficiency, and sustainability” ( Destination 2025 ). • Training Goal: Maintain a curriculum that provides quality training to help all employees perform their job responsibilities in accordance with the policies and direction of Flight Standards to support the aviation safety mission. • Training Goal: Evolve the training infrastructure — including technology, organization, administration, and facilities — to efficiently provide the services and support that all employees need to optimize learning. Flight Standards Training Federal Aviation 4 Administration September 2012

  6. What is the FAA Doing with Technology? • Developing our training to support multiple platforms • Providing Just-in-Time training to inspectors: what they need, when they need it • Taking advantage of mLearning and b-learning capabilities • Being agile, adaptive and responding to the needs of our workforce • Reinforcing learning that ensures a highly trained safety conscious workforce Flight Standards Training Federal Aviation 5 Administration September 2012

  7. How Are We Doing It? • 120+ Web-Based training courses already developed • Distance Learning already being utilized for interactive online instructor led courses • Just-in-Time Training modules developed and embedded in handbooks for maintenance and being developed for Safety Assurance System • Blended approach utilized for hands-on, scenario- based Practical Application Workshops • Paperless Classrooms • Investigating using an LCMS to track content • Infrastructure Flight Standards Training Federal Aviation 6 Administration September 2012

  8. My NGAP Story Flight Standards Training Federal Aviation 7 Administration September 2012

  9. Thank You Flight Standards Training Federal Aviation 8 Administration September 2012

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