experience of archival research Nadia Marks, User Experience - PowerPoint PPT Presentation

Feb 17, 2023 •375 likes •524 views

Untangling the legacy: the user experience of archival research Nadia Marks, User Experience Researcher Fabiana Barticioti, Digital Assets Manager Andy Jack, Web Editor lse.ac.uk/library LSE Library The user experience of archival research

Untangling the legacy: the user experience of archival research Nadia Marks, User Experience Researcher Fabiana Barticioti, Digital Assets Manager Andy Jack, Web Editor lse.ac.uk/library LSE Library
The user experience of archival research LSE Archives LSE Library
The user experience of archival research Aims • Find out how CalmView is used • Find out how CalmView is experienced • Identify the pain points of using CalmView • Identify and make improvements to CalmView • Validate any improvements made to CalmView • Develop a wish list for a new archive management system LSE Library
The user experience of archival research Document analysis • Used existing data • Showed behaviours • Quantified issues LSE Library
The user experience of archival research Interviews and focus groups • Showed how and why they use the catalogue • Captured their goals • Captured their attitudes and experiences • Showed their knowledge and understanding • Enabled broad participation • Allowed personalised exploration of the topic within a framework LSE Library
The user experience of archival research Analysis • Content analysis and thematic analysis to both describe and explain the data LSE Library
The user experience of archival research Findings LSE Library
The user experience of archival research Changes LSE Library
The user experience of archival research Changes LSE Library
The user experience of archival research Changes LSE Library
The user experience of archival research Changes LSE Library
The user experience of archival research Usability testing • Confirmed that the changes were improvements • Checked that users were able to perform their tasks • Identified new issues • Confirmed our requirements for a new archives management system LSE Library
The user experience of archival research Other outcomes and next steps • Greater understanding of users • Improved communication with users • Increased confidence for staff • A case for upgrading our archive management system • Greater understanding of our requirements for an archive management system LSE Library
The user experience of archival research Nadia Marks User Experience Researcher LSE Library n.m.marks@lse.ac.uk LSE Library

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