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Basic Principles of Survey Question EvaluATE Webinar Series Development February 20, 2019 BASIC PRINCIPLES OF SURVEY QUESTION DEVELOPMENT The webinar will begin at 1 p.m. Eastern. Webinars Resource Blog ATE Survey Data Library www.evalu


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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 1

BASIC PRINCIPLES OF SURVEY QUESTION DEVELOPMENT

The webinar will begin at 1 p.m. Eastern.

Webinars ATE Survey Data Resource Library Blog

www.evalu‐ate.org

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 2

ADVANCED TECHNOLOGICAL EDUCATION www.nsf.gov/ate

Slides Recording Handout

Materials

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 3

Mike Lesiecki Lyssa Wilson Becho Lori Wingate

Introductions

Emma Perk Janet Pinhorn Shannon Payne Cynthia Williams Kelly Robertson Sharon Gusky

Behind the Scenes

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 4

This material is based upon work supported by the National Science Foundation under grant number 1600992. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the presenters and do not necessarily reflect the views of NSF.

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 5

CREATE SURVEY TEST SURVEY CLEAN DATA ANALYZE DATA COMMUNICATE FINDINGS CLARIFY SURVEY PURPOSE DISSEMINATE SURVEY

“There are no right answers to wrong questions.”

‐ Ursula K. LeGuin The Language of Night

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 6

Principles 1‐6 Question Break Principles 7‐12 Question Break Feedback Survey

Webinar Overview

BASIC PRINCIPLES OF GOOD SURVEY QUESTIONS

PRINCIPLES 1‐6

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 7

What is your FTE? ______

1

Chat What does FTE mean?

PRINCIPLE 1

Language is simple and direct; questions are free from jargon, acronyms, and ambiguous terms.

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 8

What is your FTE? ______

1

What does this mean? Number of hours? Percentage? Percentage of 40 hours?

PRINCIPLE 1 Language is simple and direct; questions are free from jargon, acronyms, and ambiguous terms.

What is your FTE? ______

1

How many hours per week do you work in your job? hours

PRINCIPLE 1 Language is simple and direct; questions are free from jargon, acronyms, and ambiguous terms.

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 9

What problem(s) do you see in this question? Use the chat to share your answer.

2

How confident are you in your grant development and management skills? ○ Not at all confident ○ Somewhat confident ○ Very confident

PRINCIPLE 2

Each question asks about only

  • ne thing at a time.
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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 10

2

PRINCIPLE 2

Each question asks about only one thing at a time. How confident are you in your grant development and management skills? ○ Not at all confident ○ Somewhat confident ○ Very confident Grant development Grant management

PRINCIPLE 2

Each question asks about only one thing at a time. How confident are you in your grant development skills? 1 2

2

How confident are you in your grant management skills? How confident are you in your grant development and management skills? ○ Not at all confident ○ Somewhat confident ○ Very confident

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 11

It will not be difficult to apply what I learned in this webinar. ○ Strongly disagree ○ Disagree ○ Agree ○ Strongly agree What problem(s) do you see in this question? Use the chat to share your answer.

3 PRINCIPLE 3

No more than one negative term is used in a question, including its response options.

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 12

“I disagree it will not be difficult to apply what I learned in this webinar.”

PRINCIPLE 3

No more than one negative term is used in a question, including its response options. It will not be difficult to apply what I learned in this webinar. ○ Strongly disagree ○ Disagree ○ Agree ○ Strongly agree

3

I will be able to apply what I learned in this webinar. ○ Strongly disagree ○ Disagree ○ Agree ○ Strongly agree

PRINCIPLE 3

No more than one negative term is used in a question, including its response options. It will not be difficult to apply what I learned in this webinar. ○ Strongly disagree ○ Disagree ○ Agree ○ Strongly agree

3

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 13

What problem(s) do you see in this question? Use the chat to share your answer. What is your role in the Advanced Technological Education program? ○ Principal investigator (PI)

  • r co‐PI

○ External evaluator ○ Project staff

4 PRINCIPLE 4

Response options are exhaustive; all reasonable answers to a question are included, with an

  • ther option if needed.
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PRINCIPLE 4

Response options are exhaustive; all reasonable answers to a question are included, with an other option if needed.

What is your role in the Advanced Technological Education program? ○ Principal investigator (PI)

  • r co‐PI

○ External evaluator ○ Project staff

4

What is your role in the Advanced Technological Education program? ○ Principal investigator (PI) or co‐PI ○ External evaluator ○ Internal evaluator ○ Project staff ○ Grant specialist ○ Other: ________ ○ Not applicable

PRINCIPLE 4

Response options are exhaustive; all reasonable answers to a question are included, with an other option if needed.

What is your role in the Advanced Technological Education program? ○ Principal investigator (PI)

  • r co‐PI

○ External evaluator ○ Project staff

4

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 15

What is your age? ○ 20 or younger ○ 20‐30 ○ 30‐40 ○ 40‐50 ○ 50‐60 ○ 60 or older What problem(s) do you see in this question? Use the chat to share your answer.

5 PRINCIPLE 5

Response options are mutually exclusive; possible answers do not

  • verlap.
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PRINCIPLE 5

Response options are mutually exclusive; i.e., possible answers do not overlap.

5

What is your age? ○ 20 or younger ○ 20‐30 ○ 30‐40 ○ 40‐50 ○ 50‐60 ○ 60 or older

PRINCIPLE 5

Response options are mutually exclusive; i.e., possible answers do not overlap. What is your age? ○ 20 or younger ○ 21‐29 ○ 30‐39 ○ 40‐49 ○ 50‐59 ○ 60 or older

5

What is your age? ○ 20 or younger ○ 20‐30 ○ 30‐40 ○ 40‐50 ○ 50‐60 ○ 60 or older

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Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree

Graduate students should be trained in research compliance.

    

I am very knowledgeable about research compliance.

    

I have received training about research compliance.

    

What problem(s) do you see in this question? Use the chat to share your answer.

6 PRINCIPLE 6

Response options match question stem; all possible answers make sense with prompt.

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Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree

Graduate students should be trained in research compliance.

    

I am very knowledgeable about research compliance.

    

I have received training about research compliance.

    

Agreement scales work well with

  • pinion questions.

Action – yes/no or frequency Adverbs in question stem confound agreement scale

PRINCIPLE 6

Response options match question stem; all possible answers make sense with prompt.

6

Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree

Graduate students should be trained in research compliance.

    

I am very knowledgeable about research compliance.

    

I have received training about research compliance.

    

PRINCIPLE 6

Response options match question stem; all possible answers make sense with prompt.

6

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 19

Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree

Graduate students should be trained in research compliance.

    

I am knowledgeable about research compliance.

    

PRINCIPLE 6

Response options match question stem; all possible answers make sense with prompt.

6

Have you completed a training session on research compliance in the past 12 months?  Yes  No

BASIC PRINCIPLES OF GOOD SURVEY QUESTIONS

PRINCIPLES 7‐12

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What is your opinion of the

  • verall quality of this webinar?

○ Met my expectations ○ Good ○ Very good ○ Exceeded my expectations What problem(s) do you see in this question? Use the chat to share your answer.

7 PRINCIPLE 7

Terms used in a response scale are consistent and balanced; they represent either a continuum of the same concept (unipolar) or of

  • pposite concepts (bipolar).
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PRINCIPLE 7

Terms used in a response scale are consistent and balanced; they represent either a continuum of the same concept (unipolar) or of opposite concepts (bipolar). What is your opinion of the

  • verall quality of this webinar?

○ Met my expectations ○ Good ○ Very good ○ Exceeded my expectations

7

PRINCIPLE 7

Terms used in a response scale are consistent and balanced; they represent either a continuum of the same concept (unipolar) or of opposite concepts (bipolar). What is your opinion of the

  • verall quality of this webinar?

○ Met my expectations ○ Good ○ Very good ○ Exceeded my expectations

7

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○ Very poor ○ Poor ○ Acceptable ○ Good ○ Very good

PRINCIPLE 7

Terms used in a response scale are consistent and balanced; they represent either a continuum of the same concept (unipolar) or of opposite concepts (bipolar). What is your opinion of the

  • verall quality of this webinar?

○ Met my expectations ○ Good ○ Very good ○ Exceeded my expectations

7

Very good Good Acceptable Poor Very poor

PRINCIPLE 7

Terms used in a response scale are consistent and balanced; they represent either a continuum of the same concept (unipolar) or of opposite concepts (bipolar).

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PRINCIPLE 7

Terms used in a response scale are consistent and balanced; they represent either a continuum of the same concept (unipolar) or of opposite concepts (bipolar). What problem(s) do you see in this question? Use the chat to share your answer.

8

How do you usually get to campus? ○ Bus ○ Car ○ Bike ○ Walk ○ Live on campus ○ Other _______________ ○ Don’t know

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 24

PRINCIPLE 8

Don’t know and not applicable are included only when they are reasonable responses.

PRINCIPLE 8

Don’t know and not applicable are included only when they are reasonable responses. How do you usually get to campus? ○ Bus ○ Car ○ Bike ○ Walk ○ Live on campus ○ Other _______________ ○ Don’t know

8

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PRINCIPLE 8

Don’t know and not applicable are included only when they are reasonable responses. How do you usually get to campus? ○ Bus ○ Car ○ Bike ○ Walk ○ Live on campus ○ Other _______________ ○ Don’t know

8

How welcome do underrepresented students feel on your campus? ○ Not at all satisfied ○ Minimally satisfied ○ Moderately satisfied ○ Very satisfied What problem(s) do you see in this question? Use the chat to share your answer.

9a

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PRINCIPLE 9

Questions can be readily answered by respondents. What do you think are the most important considerations when it comes to instructional design for adult learners? What problem(s) do you see in this question? Use the chat to share your answer.

9b

How many ounces of water do you drink per day? ______ oz What problem(s) do you see in this question? Use the chat to share your answer.

9c

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 27

PRINCIPLE 9

Questions can be readily answered by respondents.

What do you think are the most important considerations when it comes to instructional design for adult learners?

PRINCIPLE 9

Questions can be readily answered by respondents. Requires sizable inference Substantial cognitive burden Recall and estimation challenge

How welcome do underrepresented students feel on your campus? How many ounces of water do you drink per day?

9a 9b 9c

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How long have you been an evaluator? ○ Less than 1 year ○ 1‐5 years ○ 6‐10 years ○ 11‐15 years ○ 16 or more years What problem(s) do you see in this question? Use the chat to share your answer.

10 PRINCIPLE 10

All questions are appropriate for all respondents; branching is used when one or more questions are pertinent to only certain types of respondents.

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PRINCIPLE 10

All questions are appropriate for all respondents; branching is used when one or more questions are pertinent to only certain types of respondents. How long have you been an evaluator? ○ Less than 1 year ○ 1‐5 years ○ 6‐10 years ○ 11‐15 years ○ 16 or more years

10

Are you an evaluator?

  • No
  • Yes

Hello! You are being contacted to participate in a survey about your experience in this training regarding survey development. Please follow the link below in order to participate. www.surveylink.com Your feedback is very important to us.

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Thank you for participating in this survey! We will ask you questions about your recent experience attending a training on survey development. Your feedback is very important to us.

next

You are receiving this survey because you participated in a training activity about survey development. You provided your email address in order to receive follow up information and resources.

next

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The next few questions will ask you about your experience, satisfaction, and learning during the training. Please respond whether you agree or disagree with each statement using the following response options: 1 = Strongly agree (SA) 2 = Agree (A) 3 = Disagree (D) 4 = Strongly disagree (SD)

next

Question 1. This survey development training met my expectations. Question 2. The instructor

  • f the survey development

training was engaging and knowledgeable.

next

1 SD 2 D 3 A 4 SA 1 SD 2 D 3 A 4 SA

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PRINCIPLE 11

Entire questionnaire is as concise as possible; extraneous or duplicate information is omitted from questions, instructions, and communications.

Question 1. This survey development training met my expectations. Question 2. The instructor

  • f the survey development

training was engaging and knowledgeable.

next

1 SD 2 D 3 A 4 SA 1 SD 2 D 3 A 4 SA

PRINCIPLE 11

Entire questionnaire is as concise as possible; extraneous or duplicate information is omitted from questions, instructions, and communications.

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Basic Principles of Survey Question Development EvaluATE Webinar Series February 20, 2019 Slides, video, and handout: www.evalu‐ate.org/webinars/feb‐19/ 33

  • 1. This training met my

expectations.

  • 2. The instructor of was

engaging and knowledgeable.

next

Strongly Disagree Disagree Agree Strongly Agree

PRINCIPLE 11

Entire questionnaire is as concise as possible; extraneous or duplicate information is omitted from questions, instructions, and communications. What is your racial/ethnic identity? ○ African American / Black ○ Asian ○ Hispanic ○ Pacific Islander / Alaska Native ○ Multiracial ○ White ○ Prefer to self‐identify: _____________ What is your gender identity? ○ Female ○ Male ○ Prefer to self‐identify: ____________ Am I planning to analyze survey results by racial or gender categories?

12

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PRINCIPLE 12

All questions support the survey’s purpose, which is aligned with a larger research or evaluation question.

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Ways to pretest your survey: Checklists and assessment tools Expert review Think‐aloud Focus group Pilot testing SURVEY PRETESTING OTHER RESOURCES

Internet, Phone, Mail, and Mixed‐Mode Surveys: The Tailored Design Method by Dillman, Smyth, and Christian (2014)

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OTHER RESOURCES

Designing Quality Survey Questions by Robinson & Leonard (2018)